Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Service issues

Categories

Cleanliness
7.04
Issues with sewage smell in the room. Some bathrooms had unpleasant odors.
Service
8.01
Mixed reviews; some staff were friendly, but there were significant issues reported with service quality.
Location
9.55
Location in a quiet neighborhood close to a metro station and main attractions.
Room Quality
7.5
Room acoustics were poor, and there were complaints about heating issues.
Amenities
9.03
Felt sufficient; hairdryer and basic facilities available.
Value for Money
8.99
Value is perceived positively, particularly in relation to the location.
Food and Beverage
8.54
Generally good breakfast, but issues with replenishment were noted.
Overall Experience
8.51
Various highlights stated but numerous issues reported impacted the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:09

Property Description

Historic Villa Setting
Experience the charm of a 19th-century villa at our 3-star hotel, just a short stroll from St. John Lateran Basilica. Enjoy the tranquility of our garden terrace and the convenience of air-conditioned rooms with free Wi-Fi.

Comfortable Accommodations
Relax in rooms adorned with classic furnishings, LCD TVs, and private bathrooms. The cozy ambiance with carpeted floors ensures a restful stay after exploring the nearby attractions.

Convenient Location
Indulge in a buffet breakfast before exploring the nearby dining options. With Manzoni Metro Station a stone's throw away, iconic landmarks like the Spanish Steps and Vatican City are within easy reach.

Ready to immerse yourself in history and comfort? Book your stay at The Cross Hotel for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

8.4
Based on 4358 reviews
Cleanliness: 7.04
Service: 8.01
Location: 9.55
Room Quality: 7.5
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 8.54
Overall Experience: 8.51
F
Francisco javier • family_with_children • es
8
2026-08-08 • via Nuitee
S
Salcedo • family_with_children • us
10
2026-08-08 • via Nuitee
B
Béatrice • family_with_children • fr
7
Cons:

Buffet petit déjeuner correct mais pas exceptionnel
Climatisation ne fonctionnait pas bien
Squatteur et sans abris dans la rue créant du bruit

2026-08-08 • via Nuitee
S
Sophie • extended_group • fr
10
Très bien
Pros:

L’emplacement et le confort de la chambre

2026-08-06 • via Nuitee
M
MENGHUI • solo_traveller • cn
8
2026-08-05 • via Nuitee
M
Mohy • couple • us
4
2026-08-04 • via Nuitee
C
Czach • solo_traveller • pl
9
Pros:

Miła i profesjonalna obsługa .Bardzo przyjemne i czyste pokoje. Hotel w samym centrum wszystkich atrakcji.

Cons:

Braj

2026-08-04 • via Nuitee
M
merveille • couple • fr
7
2026-08-04 • via Nuitee
L
LUANA 74 • solo_traveller • it
10
Roma città Eterna!
Pros:

Tutto

Cons:

Nulla

2026-08-03 • via Nuitee
L
LEMFADLI • couple • ma
7
2026-08-03 • via Nuitee
G
Guido Weijerman • solo_traveller • nl
9
Mooi complex
Pros:

Het personeel is echt waanzinnig lief en behulpzaam! Kamers en bedden, badkamer netjes. Gebouw is mooi. Gezellig barretje.

Cons:

De airco werkte niet optimaal. Het was net te doen. Het was 38 graden buiten en was fijn geweest als je even bij kon komen in een koude kamer. Verder lag er een pleister aan mijn kant van het bed op de grond. Even onder het bed schoonmaken zou fijn zijn.

2026-08-02 • via Nuitee
A
Aida • family_with_children • us
5
Alright to get through but not going back.
Pros:

Checkin on first day was friendly staff. Room is large, however..

Cons:

Uncomfortable stay. Minimal insufficient furniture for 3 people. Very small bedside tables and very tiny chairs. Very small shelf space in the bathroom. Insifficient towel hangers. No shelf at all in the shower space. Had to put soap and shampoo on the floor while showering. Staff unhelpful when asked to add features that were supposed to be in the room, Coffee maker. It took 3 requests to get it. Not ideal and wouldn't go back. No English channels on tv.

2026-07-25 • via Nuitee
J
Jürgen • extended_group • de
9
2026-07-24 • via Nuitee
G
Gisela Mariela • family_with_children • ar
7
Muy buena
Pros:

El hotel era muy bello, limpio y cuidado, solo pasamos una noche!!

Cons:

No funcionaba el wifi y no nos dieron respuesta, lo que es muy necesario si estás de viaje, para concretar reservas, ver recorridos etc

2026-07-24 • via Nuitee
Έλενα • couple • cy
9
Pros:

Nice location, close to the metro station. It was clean and staff was very friendly

2026-07-23 • via Nuitee
F
Fabian • extended_group • cl
7
Muy buena experiencia
Pros:

Ubicación

Cons:

El desayuno no era de buena calidad , incompleto .

2026-07-23 • via Nuitee
J
Johnny • couple • br
10
Perfeita, porém o entorno do bairro um pouco sujo.
Pros:

Café da manhã muito bom, funcionários educadíssimos e excelente localização.

2026-07-20 • via Nuitee
R
Ramiro • family_with_children • co
10
Pros:

It is a beautiful place, transform in a modern hotel but keeping the sense of the building.

2026-07-19 • via Nuitee
L
LUCIA DANIELA • family_with_children • ar
10
Pros:

Excellent location ( near the metro Vittorio
emanuele), confortable, clean, good air conditioning. What i liked the most was the kindness of staff

2026-07-19 • via Nuitee
M
massimiliano • solo_traveller • it
8
Pros:

Buena ubicación, buena habitación

2026-07-18 • via Nuitee