Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Service issues

Categories

Cleanliness
7.04
Issues with sewage smell in the room. Some bathrooms had unpleasant odors.
Service
8.01
Mixed reviews; some staff were friendly, but there were significant issues reported with service quality.
Location
9.55
Location in a quiet neighborhood close to a metro station and main attractions.
Room Quality
7.5
Room acoustics were poor, and there were complaints about heating issues.
Amenities
9.03
Felt sufficient; hairdryer and basic facilities available.
Value for Money
8.99
Value is perceived positively, particularly in relation to the location.
Food and Beverage
8.54
Generally good breakfast, but issues with replenishment were noted.
Overall Experience
8.51
Various highlights stated but numerous issues reported impacted the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:09

Property Description

Historic Villa Setting
Experience the charm of a 19th-century villa at our 3-star hotel, just a short stroll from St. John Lateran Basilica. Enjoy the tranquility of our garden terrace and the convenience of air-conditioned rooms with free Wi-Fi.

Comfortable Accommodations
Relax in rooms adorned with classic furnishings, LCD TVs, and private bathrooms. The cozy ambiance with carpeted floors ensures a restful stay after exploring the nearby attractions.

Convenient Location
Indulge in a buffet breakfast before exploring the nearby dining options. With Manzoni Metro Station a stone's throw away, iconic landmarks like the Spanish Steps and Vatican City are within easy reach.

Ready to immerse yourself in history and comfort? Book your stay at The Cross Hotel for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

8.4
Based on 4389 reviews
Cleanliness: 7.04
Service: 8.01
Location: 9.55
Room Quality: 7.5
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 8.54
Overall Experience: 8.51
P
Pedro • family_with_children • br
10
Excelente
Pros:

Adoramos o lugar, bem confortável, completo, todo mundo sempre atendendo bem.

Cons:

Nada a dizer

2026-08-28 • via Nuitee
V
Vitoria • extended_group • br
9
2026-08-27 • via Nuitee
A
Andrei • family_with_children • ro
8
2026-08-25 • via Nuitee
T
Tiago • couple • br
9
Pros:

Instalações novas e café da manhã muito bom.

2026-08-23 • via Nuitee
J
Juan • extended_group • us
5
Pros:

La habitación

Cons:

Muy mal ubicado, no tuvimos wifi durante toda la estadía y al lado del hotel había un campamento de refugiados que lo hacía sentir muy inseguro

2026-08-21 • via Nuitee
T
Thierry • solo_traveller • fr
7
Pros:

La proximité des transports

Cons:

Une climatisation faible dans la chambre

2026-08-20 • via Nuitee
G
García • couple • pe
8
Pros:

Hay un par de joyas gastronómicas cerca del hotel: Osteria La Sol Fa y Gallo, restaurante de pescados y mariscos.

2026-08-19 • via Nuitee
P
Pushan Yashinga Swarnashri Bandara • family_with_children • it
9
2026-08-19 • via Nuitee
M
Martinez • solo_traveller • fr
8
2026-08-17 • via Nuitee
L
Lucia • couple • ar
10
Pros:

Hermoso hotel, habitaciones comodas. La limpieza, el desayuno y el personal excelentes. Por solo 10 euros tuvimos un desayuno muy completo

2026-08-17 • via Nuitee
J
Jessica • family_with_children • no
6
Pros:

Staff was excellent. Very friendly, full of suggestions, and helpful to solve issues.

Cons:

Overall, very underwhelming. It felt more like staying in a smelly, noisy dormitory than a relaxing hotel getaway.

2026-08-14 • via Nuitee
O
Ornella • solo_traveller • fr
8
Pros:

Le personnel est très accueillant et très sympathique avec toujours le sourire.
L'hôtel était très propre.
Petit déjeuner très bien
Hôtel proche du métro.

Cons:

Très peu de restaurants autour de l'hôtel. L'environnement autour de l'hôtel est moins agréable mais le fait d'être à côté du métro est appréciable

2026-08-13 • via Nuitee
E
Ergist • solo_traveller • it
1
Cons:

The environment was very dirty, the rooms were not cleaned properly, and the service was very poor. I am extremely disappointed

2026-08-13 • via Nuitee
B
Bruna • couple • br
9
2026-08-12 • via Nuitee
S
sahli • solo_traveller • dz
9
Très belle semaine passée à Rome à deux.
Pros:

L’hôtel est idéalement situé, le personnel est attentif et souriant, la chambre était moderne et propre. Une très bonne expérience, que nous recommandons sans hésiter !

Cons:

Rien

2026-08-12 • via Nuitee
A
ANNA • family_with_children • gr
9
2026-08-11 • via Nuitee
J
Johannes • solo_traveller • de
8
2026-08-09 • via Nuitee
B
Bulibas • solo_traveller • it
9
2026-08-09 • via Nuitee
Y
Yassine • solo_traveller • fr
6
Pros:

Propreté

Cons:

Éloigné du centre

2026-08-09 • via Nuitee
V
Vafa • family_with_children • az
9
2026-08-09 • via Nuitee