Hotel Genio

Hotels
7.9 (340 reviews)
Via Zanardelli 28 , Rome , it

Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Needs updates
Inaccurate amenity descriptions

Categories

Cleanliness
6.86
Several reviews noted issues with cleanliness, including smelly bathrooms and dirty showers.
Service
8.83
Staff were frequently described as friendly and helpful across multiple reviews.
Location
9.37
Multiple reviews praised the excellent location, close to attractions.
Room Quality
7.32
Rooms were described as tired and in need of updates, though some praised cleanliness.
Amenities
7.85
Amenities were acceptable, but some descriptions indicated a lack of advertised features.
Value for Money
7.31
Value was considered decent, but several guests felt it was expensive for what was offered.
Food and Beverage
7.36
Breakfast received mixed reviews, with some praising it and others describing it as poor.
Overall Experience
8.33
Overall, guests enjoyed their stays despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:36

Property Description

Rooftop Terrace with Panoramic Views:
Hotel Genio offers a stunning rooftop terrace with breathtaking city views, providing the perfect spot to unwind and admire the beauty of Rome.

Comfortable and Well-Equipped Rooms:
All rooms at Hotel Genio are air-conditioned and feature either carpeted or parquet floors, along with amenities such as a TV and minibar, ensuring a comfortable stay for all guests.

Delicious Continental Breakfast and Prime Location:
Start your day with a delightful continental breakfast buffet at Hotel Genio, offering a variety of fresh and tasty options. Situated just 120 metres from Piazza Navona, surrounded by Rome's charming streets filled with popular wine bars and restaurants, the hotel's prime location allows for easy exploration of the city's attractions.

Experience the charm and convenience of Hotel Genio - book your stay now for an unforgettable Roman getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

7.9
Based on 340 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 7.32
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 7.36
Overall Experience: 8.33
S
Sarah solo_traveller be
9
Hotel Genio
Pros:

De locatie was perfect.

Cons:

Het ontbijt was niet echt speciaal, maar er was genoeg en de rest was wel goed.

2026-08-28 via Nuitee
A
Armine couple am
10
2026-08-23 via Nuitee
S
sanchez lucena solo_traveller es
8
2026-08-18 via Nuitee
A
Alexandre solo_traveller fr
1
Pros:

Rien

Cons:

Que la réservation du taxi soit mal faite pour l'aller (chauffeur quu arrive sans siège enfanr alors que je l'ai demande 3 fois avant notre arrive). Quand j'appelle le standardiste depuis l'aéroport,pour avoir de l'aide, il me raccroche au nez en me disant de voir avec le réceptionniste du lendemain matin...

Hotel vétuste, sale et extrêmement mal insonorisé. Pas de possibilité de fermer les rideaux avec la chambre qui donnait sur des fenêtres a 2 ou 3 mètres.
Petit dejeuner a éviter... Fromage supermarché, fruits tous mous quasi périmés, viennoiseries sèches sans saveur et surement pas du jour. Même les œufs brouillés étaient rates. Café très mauvais, meme si c'est un cliché... avoir ca en Italie sur du café...

Pour finir, on redemande un taxi pour aller a l'aéroport le jour du départ en insistant très lourdement sur le fait que nous voulons un siège enfant pour notre fille. Résultat le chauffeur arrive sans siège. L'hôtel nous prête une relique immonde (et je pèse mes mots, le fauteuil etait d'une saleté incroyable, le monsieur de l'accueil l'a meme secoué dans la rue tellement il y avait de la poussière qui tombée... un passant lui a memr rendu un boulon en se moquant de lui). Au passage le réceptionniste m'a clairement montré qu'il en avait marre de nous en me disant : vous allez me demander de venir a l'aéroport avec vous ou quoi?...
Pour finir le taxi nous a coûté 70 euros alors que sur sa portière il y avait marqué trajet pour l'aéroport 55 euros... en plus le conducteur était un danger. Il conduisait a 140 sur une route a 90. J'ai du lui demander plusieurs fois pour qu'il veuille bien passer a 110/120.

Je pense le pire hotel que j'ai ete amené a visiter et de loin.

2026-08-17 via Nuitee
L
livio solo_traveller it
7
2026-08-10 via Nuitee
I
Ileana extended_group us
7
Short stay hotel with excellent location
Pros:

The location is excellent, making it easy to explore the surrounding area. The front desk and breakfast staff were friendly, welcoming, and always helpful, and our room was consistently clean and well maintained.

This hotel has a great deal of charm and elegance, with a classic atmosphere that makes for a pleasant stay. However, it is beginning to show its age and would benefit from some updates and renovations to enhance the overall guest experience while preserving its unique character.

Cons:

It is a shame that the hotel management does not make better use of its beautiful rooftop by adding a restaurant or bar, which would greatly enhance the guest experience. In addition, the lobby features a lovely bar and seating area that currently remains unused, representing missed opportunities both for guests to enjoy these spaces and for the hotel to generate additional business.

2026-08-05 via Nuitee
R
Rocio solo_traveller es
8
Pros:

La ubicación .
El.personal y limpieza

Cons:

Es un hotel antiguo pero con encanto, quizás le haría falta una mano de pintura.

2026-08-03 via Nuitee
D
Daniel Eduardo solo_traveller ar
8
Pros:

La ubicación, la elegancia y los espacios comunes.

Cons:

La cama muy dura para mis achaques, el desayuno mas o menos y el ascensor pequeño.

2026-07-24 via Nuitee
S
Stuart family_with_children us
1
Our stay was at the end of our vacation and it left us with a very bad memory of our trip.
Pros:

Location was great and the gentleman at the front desk was extremely pleasant and tried to help us with all the problems we had during our stay.

Cons:

We were traveling with our adult children and some of our teenage grandchildren. We were scheduled to be picked up at cruise ship at 8:15, which was scheduled by the hotel staff. Due to a typographical error by the hotel, only one van arrived. We were left stranded in the cruise parking lot in 100 degree heat for more than an hour. When we arrived, there was another mixup with the rooms, which we did not realize until later. (We had 7 rooms prepaid). Only two rooms were ready so we left our luggage in those rooms and left for the afternoon after we received room assignments. When we returned, some of us got showers and then we got a call from the front desk there was a mixup and three of the rooms needed to be changed, despite the fact that we had already unpacked. One of us got changed to a room where the air conditioner wasn't working. One got changed to a room where there were several reddish brown bugs in the sheets, so that room had to be changed again OR they offered to move our teenage granddaughter to another hotel in Rome, which of course was not acceptable because we did not want her to be separated from us. Three of the rooms had hotel staff walk in on them while they were still in the room and without knocking. One grandson was asleep in his room when someone walked in. One granddaughter was in the shower (she is 22, had a single room and was alone) and she heard the door and noise and she got very frightened. Despite shouting out "hello, whose there??, no one answered and then she heard the door slam shut. The doors to the rooms do not use a key card but a regular large key so anyone with a duplicate key could enter the room. She did not know who it was because her room had been cleaned and she had the "do not disturb" sign on her door. The front desk checked and said it was not a member of the staff.

2026-07-22 via Nuitee
C
Claudio couple it
5
Posizione fantastica ma la struttura non brilla.
Pros:

La posizione. La gentilezza degli addetti alla reception.

Cons:

Indispensabili migliorie in un hotel ormai trasandato e non certo adeguato alle quattro stelle. Stanze dove tutto è logoro, colazione appena passabile. Prezzo ingiustificabile se non per la posizione.

2026-07-13 via Nuitee
J
JEAN LOUIS family_with_children fr
8
Très bel emplacement
Pros:

L emplacement exceptionnel
Le personnel fantastique

Cons:

Chambres et salles de bain vieillottes

2026-07-10 via Nuitee
H
HONGBIN couple se
9
2026-06-30 via Nuitee
T
Thomas solo_traveller de
9
2026-06-28 via Nuitee
F
Fulvio solo_traveller mc
8
Pros:

Il personale alla reception era gentile e disponibilissimo

2026-06-24 via Nuitee
R
Ricardo solo_traveller es
8
Muy agradable
Pros:

Me gustó mucho la terraza con vistas panorámicas, la ubicación tan cerca de Piazza Navona y el personal, además hablan español

Cons:

El desayuno podría mejorar

2026-06-20 via Nuitee
A
Annabella solo_traveller it
10
Pros:

L’estrema gentilezza del personale della hall, veramente speciali!

2026-06-20 via Nuitee
D
Denis couple fr
6
Bon séjour tout de même
Pros:

L’emplacement

Cons:

Le Wifi dans le 5 ème étage était mauvais

2026-06-19 via Nuitee
S
Sabrina solo_traveller it
10
Pros:

La struttura ha uno stile classico e accogliente, letteralmente alle spalle di piazza Navona da la possibilità di passeggiare tra vicoli e locali di una Roma diversa,lo staff è disponibile e cordiale,la terrazza al sesto piano offre una vista meravigliosa!

2026-06-09 via Nuitee
K
Kari extended_group se
8
Vi anbefaler stedet
Pros:

Bra frokost. Savnet litt grovere brød/knekkebrød. Fantastisk å kunne drikke morgenkaffe å se hele Roma fra takterassen

Cons:

Vi savnet sengelampe for å kunne lese i sengen

2026-06-08 via Nuitee
E
Eva couple dk
10
Dejligt hotel med fabtastisk beliggenhed og personale
Pros:

Beliggenheden og den skønne tagterrasse , personalet og dejlig morgenmad.

Cons:

Alt var godt.

2026-05-29 via Nuitee