Hotel Serena srl

Hotels
7.7 (6166 reviews)
Via Principe Amedeo 64 , Rome , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Cleanliness issues
Some outdated facilities

Categories

Cleanliness
6.35
Multiple comments highlighted issues with cleanliness including odors and dirty mirrors.
Service
8.31
Most reviews noted staff as friendly and helpful, although some inconsistencies were mentioned.
Location
9.35
Numerous reviews praised the great central location, close to Termini station.
Room Quality
7.31
Mixed sentiments towards room size and condition, with some receiving recent upgrades.
Amenities
7.34
General sentiment on basic amenities; however, some mentioned them being outdated.
Value for Money
7.3
The hotel offers competitive pricing, but there are concerns about some aspects of quality.
Food and Beverage
7.35
Comments noted that breakfast was satisfactory but lacked variety.
Overall Experience
8.31
Overall feedback was positive, with location being a strong point, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:36

Property Description

Convenient Location
Hotel Serena is conveniently located within walking distance of Termini Railway Station, making it easily accessible for travelers. The surrounding area boasts a variety of typical restaurants, perfect for experiencing local cuisine.

Helpful Staff and Services
The friendly staff at Hotel Serena are always ready to assist guests with information about Rome, city tours, and arranging private shuttles to popular landmarks. Their dedication to guest satisfaction ensures a pleasant and stress-free stay.

Elegant Rooms and Delicious Breakfast
Each room at Hotel Serena exudes elegance and style, providing a comfortable retreat for guests. Start your day with a delicious continental buffet breakfast served daily in the hotel bar from 07:30 to 10:00.

Experience the charm of Rome with a stay at Hotel Serena. Book now for an unforgettable stay!

Important information:

Payment must be made upon check-in. Checks are not accepted as a form of payment.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 6166 reviews
Cleanliness: 6.35
Service: 8.31
Location: 9.35
Room Quality: 7.31
Amenities: 7.34
Value for Money: 7.3
Food and Beverage: 7.35
Overall Experience: 8.31
M
Martin • couple • ie
10
2026-07-11 • via Nuitee
G
George • couple • eg
9
Pros:

The staff were great, the hotel location is amazing right beside termini station and the breakfast is limited but very good.

2026-07-11 • via Nuitee
M
Mattia • couple • it
6
2026-07-11 • via Nuitee
I
Ilaria • solo_traveller • it
8
2026-07-11 • via Nuitee
D
Daniele • solo_traveller • it
10
Comoda
Pros:

Camera accogliente con tutto il necessario
Molto comoda per gli spostamenti distando 2 minuti a piedi dall importante stazione Termini che collega bene su tutta la città e aeroporto
Colazione ricca e genuina di pietanze fresche ed abbondanti sia dolce che salato

Cons:

Nulla da dire a tal riguardo

2026-07-11 • via Nuitee
M
Maria Ángeles • couple • es
9
2026-07-10 • via Nuitee
L
Lazzeri • solo_traveller • it
7
2026-07-10 • via Nuitee
A
Ali • couple • tr
6
2026-07-10 • via Nuitee
V
Veronica • solo_traveller • cl
8
Buena relación precio calidad
Pros:

La ubicación, al lado de Termini. Ideal si vas de paso.

2026-07-10 • via Nuitee
E
Eliza • solo_traveller • nz
10
2026-07-10 • via Nuitee
C
Christina • solo_traveller • gr
7
2026-07-10 • via Nuitee
A
aida • couple • al
8
2026-07-10 • via Nuitee
C
Chiara • solo_traveller • it
6
2026-07-09 • via Nuitee
M
Maria Teresa • solo_traveller • it
10
Molto buono
Pros:

Mi e piaciuta la posizione molto comoda dalla stazione,la gentilezza del personale e colazione buona

Cons:

Nulla

2026-07-09 • via Nuitee
W
Wlostowska • solo_traveller • pl
8
Pros:

Czysty pokój. Sprzątany codziennie.

Cons:

Zbyt ciasny.

2026-07-09 • via Nuitee
D
De Guzman • solo_traveller • ae
7
Pros:

Location is 3mins walking distance to Rome Termini Station and very accessible to supermarkets and restaurants.

2026-07-09 • via Nuitee
I
Iryna • solo_traveller • ua
9
2026-07-09 • via Nuitee
E
Elisabeth • solo_traveller • be
8
2026-07-08 • via Nuitee
S
segovia • couple • es
8
Buen hotel
Pros:

El hotel está bien, el desayuno está genial tiene muchas cosas y está bastante bien!

2026-07-08 • via Nuitee
A
Antonio • solo_traveller • it
5
2026-07-07 • via Nuitee