Hotel Serena srl

Hotels
7.7 (5607 reviews)
Via Principe Amedeo 64 , Rome , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Cleanliness issues
Some outdated facilities

Categories

Cleanliness
6.35
Multiple comments highlighted issues with cleanliness including odors and dirty mirrors.
Service
8.31
Most reviews noted staff as friendly and helpful, although some inconsistencies were mentioned.
Location
9.35
Numerous reviews praised the great central location, close to Termini station.
Room Quality
7.31
Mixed sentiments towards room size and condition, with some receiving recent upgrades.
Amenities
7.34
General sentiment on basic amenities; however, some mentioned them being outdated.
Value for Money
7.3
The hotel offers competitive pricing, but there are concerns about some aspects of quality.
Food and Beverage
7.35
Comments noted that breakfast was satisfactory but lacked variety.
Overall Experience
8.31
Overall feedback was positive, with location being a strong point, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:36

Property Description

Convenient Location
Hotel Serena is conveniently located within walking distance of Termini Railway Station, making it easily accessible for travelers. The surrounding area boasts a variety of typical restaurants, perfect for experiencing local cuisine.

Helpful Staff and Services
The friendly staff at Hotel Serena are always ready to assist guests with information about Rome, city tours, and arranging private shuttles to popular landmarks. Their dedication to guest satisfaction ensures a pleasant and stress-free stay.

Elegant Rooms and Delicious Breakfast
Each room at Hotel Serena exudes elegance and style, providing a comfortable retreat for guests. Start your day with a delicious continental buffet breakfast served daily in the hotel bar from 07:30 to 10:00.

Experience the charm of Rome with a stay at Hotel Serena. Book now for an unforgettable stay!

Important information:

Payment must be made upon check-in. Checks are not accepted as a form of payment.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 5607 reviews
Cleanliness: 6.35
Service: 8.31
Location: 9.35
Room Quality: 7.31
Amenities: 7.34
Value for Money: 7.3
Food and Beverage: 7.35
Overall Experience: 8.31
Z
Zanco • family_with_children • fr
7
Pros:

La gentillesse du personnel
La propreté des chambres
L'emplacement de l'hôtel

Cons:

La petite TV

2026-02-28 • via Nuitee
F
Franco • solo_traveller • it
8
2026-02-27 • via Nuitee
S
sergio C • solo_traveller • it
7
2026-02-27 • via Nuitee
M
MAIA • couple • br
8
Ótimo custo benefício
Pros:

Equipe atenciosa e prestativa, excelente localização e um ótimo custo benefício.

Cons:

Elevador mas isso é normal na Roma antiga.

2026-02-27 • via Nuitee
T
Tiare • family_with_children • es
7
Una buena ubicación y buen precio
Pros:

La ubicación, el desayuno

Cons:

Le falta mantenimiento, en la habitación 427 la manguera de la ducha no se sostenía y se cayó un foco de la luz del baño, por poco no me dió en la cabeza.
Se escucha mucho el ruido de la calle

2026-02-27 • via Nuitee
B
bubica • solo_traveller • rs
10
Pros:

Smeštaj, doručak i slano i slatko, divne kafe, , centralna lokacija, ljubaznost osoblja.

Cons:

Nisu imali sadržaj ili neki bar za druženje u sklopu hotela.

2026-02-27 • via Nuitee
P
Piero • extended_group • it
5
2026-02-27 • via Nuitee
B
Buckley • family_with_children • us
10
Highly recommended! Thanks!
Pros:

Clean, good value, great staff!

Cons:

Breakfast can be busy right when they open. I recommend waiting an hour or two.

2026-02-26 • via Nuitee
M
Moez • family_with_children • fr
8
2026-02-26 • via Nuitee
S
Salvatore • solo_traveller • it
6
Ottima posizione
Pros:

La stanza era ben riscaldata e pulita. La colazione sufficiente.
Il materasso molto comodo e nuovo.
L'hotel è a pochi passi dalla stazione termini Ci sono ristoranti bar e negozi raggiungibili a piedi

Cons:

I cornetti non erano freschi. Il letto era stretto. L'ascensore un po vecchio

2026-02-26 • via Nuitee
P
Pablo Daniel • family_with_children • ar
10
2026-02-26 • via Nuitee
A
Antonio • family_with_children • it
9
Ci torneremo per il prossimo viaggio a Roma
Pros:

La posizione e la camera

2026-02-25 • via Nuitee
S
Simader • family_with_children • at
6
Pros:

Die Matratzen waren gut.

Cons:

Schimmel im Bad (Dichrung der Duschtüre). Nur italienische Fernsehsender. Das Waschbecken war mit einer Art Anstrich versehen.

2026-02-25 • via Nuitee
V
Vicki Maree • family_with_children • au
10
2026-02-24 • via Nuitee
P
Paula • couple • pt
1
Reservei 7 noites e fomos embora logo após a primeira noite. Péssimas condições.
Pros:

Nada. Tudo muito mau… não compreendo como é que este espaço ainda recebe hóspedes.

Cons:

Quarto péssimo, sem condições. Tudo bastante sujo, pequeno almoço fraco. Casa de banho muito suja.

2026-02-24 • via Nuitee
M
Manuel • couple • es
10
Pros:

Todo muy limpio y ordenado, personal amable y buena localización

2026-02-23 • via Nuitee
M
Maria Silvia • family_with_children • it
8
Pros:

Hotel vicinissimo a Termini e codoml per tutto. Camera semplice, abbastanza spaziosa e luminosa. Colazione buona con cose dolci e salate.

Cons:

Il televisore non funzionava bene.

2026-02-23 • via Nuitee
A
Angela • family_with_children • br
7
2026-02-23 • via Nuitee
G
Gül • solo_traveller • tr
8
2026-02-23 • via Nuitee
H
Hristomir • solo_traveller • bg
10
2026-02-23 • via Nuitee