Hotel Serena srl

Hotels
7.7 (5932 reviews)
Via Principe Amedeo 64 , Rome , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Cleanliness issues
Some outdated facilities

Categories

Cleanliness
6.35
Multiple comments highlighted issues with cleanliness including odors and dirty mirrors.
Service
8.31
Most reviews noted staff as friendly and helpful, although some inconsistencies were mentioned.
Location
9.35
Numerous reviews praised the great central location, close to Termini station.
Room Quality
7.31
Mixed sentiments towards room size and condition, with some receiving recent upgrades.
Amenities
7.34
General sentiment on basic amenities; however, some mentioned them being outdated.
Value for Money
7.3
The hotel offers competitive pricing, but there are concerns about some aspects of quality.
Food and Beverage
7.35
Comments noted that breakfast was satisfactory but lacked variety.
Overall Experience
8.31
Overall feedback was positive, with location being a strong point, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:36

Property Description

Convenient Location
Hotel Serena is conveniently located within walking distance of Termini Railway Station, making it easily accessible for travelers. The surrounding area boasts a variety of typical restaurants, perfect for experiencing local cuisine.

Helpful Staff and Services
The friendly staff at Hotel Serena are always ready to assist guests with information about Rome, city tours, and arranging private shuttles to popular landmarks. Their dedication to guest satisfaction ensures a pleasant and stress-free stay.

Elegant Rooms and Delicious Breakfast
Each room at Hotel Serena exudes elegance and style, providing a comfortable retreat for guests. Start your day with a delicious continental buffet breakfast served daily in the hotel bar from 07:30 to 10:00.

Experience the charm of Rome with a stay at Hotel Serena. Book now for an unforgettable stay!

Important information:

Payment must be made upon check-in. Checks are not accepted as a form of payment.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 5932 reviews
Cleanliness: 6.35
Service: 8.31
Location: 9.35
Room Quality: 7.31
Amenities: 7.34
Value for Money: 7.3
Food and Beverage: 7.35
Overall Experience: 8.31
E
Elvira • family_with_children • kg
9
2026-05-09 • via Nuitee
A
Alba • couple • uy
10
Para el disfrute
Pros:

Organización y limpieza

2026-05-09 • via Nuitee
P
Plamen • couple • bg
8
2026-05-09 • via Nuitee
M
Maria Assunta • couple • it
8
Tutto bene
Pros:

Posizione

2026-05-09 • via Nuitee
A
Ana • solo_traveller • si
7
2026-05-08 • via Nuitee
P
Perillo • solo_traveller • it
3
2026-05-07 • via Nuitee
A
Ana • solo_traveller • do
8
2026-05-07 • via Nuitee
P
Paola Alexandra • family_with_children • gb
7
2026-05-07 • via Nuitee
A
Andrea • solo_traveller • it
7
2026-05-07 • via Nuitee
P
Perillo • solo_traveller • it
1
2026-05-07 • via Nuitee
R
Rodolfo • couple • ar
7
buena
Pros:

Desayuno y atencion del personal

Cons:

No funcionaba el frigobar

2026-05-06 • via Nuitee
G
Gustavo • couple • br
7
A localização é o ponto alto
Pros:

A localizacao

Cons:

O quarto nos deu muita alergia, acreditamos que sejam dos cobertores, cortinas e travesseiros

2026-05-05 • via Nuitee
P
Poojaa pushpa vinothini • family_with_children • is
7
2026-05-05 • via Nuitee
F
Fruzsina • couple • hu
5
Pros:

Közel voltak a főbb látványosságok.

Cons:

A reggeli a legalja.hu.

2026-05-05 • via Nuitee
G
Garcia • solo_traveller • mx
1
Me echaron a la calle en medio de la noche.
Cons:

Me echaron a la calle en medio de la noche. Llegué ambos días de mi reservación después de media noche y las rejas del hotel estaban cerradas y no había quien me abriera, tuve que conseguir otro lugar para quedarme.

2026-05-05 • via Nuitee
D
Davison • solo_traveller • gb
8
Large comfy beds and Fantastic location!
Pros:

Bed was big and very comfortable, location superb and friendly staff, breakfast was fine, everything we needed for our 2 night stay in Rome city centre.

Cons:

Room very dark and place is a little old fashioned, air conditioning didn't work but we we were fine without due to it being early May and not too hot.

2026-05-04 • via Nuitee
I
Ibolya • extended_group • hu
5
A szálloda elhelyezkedése és az ágy nagyon jó, minden más éppen csak elfogadható volt.
Pros:

A reggeli választék közepesen jó volt. Ami tetszett, hogy tudtak adni gluténmentes kenyeret. A szálloda elhelyezkedése nagyon jó, közel van a központi pályaudvarhoz, a közösségi buszpályaudvarhoz és a Metróhoz. A szobában az ágy nagyon kényelmes volt.

Cons:

A szoba mérete túl kicsi 2 külön ágyban alvó barát részére. A WC kagylóban nagyon alacsony volt a nyomás, vödörrel kellet rásegíteni az öblítésre. A bidét is csak nagyon óvatosan lehetett használni, mert normál használat esetén alul is folyt a víz, és elárasztotta a fürdőszobát. A szobában nem lehetett elérni a Wifit, bár benne volt az árban. Jeleztük a recepción, de a hölgy csak széttárta a karját. A 4 éjszaka alatt a törölközőket egyszer sem cserélték.

2026-05-04 • via Nuitee
Z
Zavoronkova • solo_traveller • gb
7
Amazing locatiom
Pros:

Perfect location. 5 minutes walk from hotel to Termini station. So easy to get a bus directly to the airport . 20 min walk to Colosseum and Trevi. Lots of places to eat nearby and by the hotel.
All public transports are close too. What saves your time and money for a taxi.

Cons:

Shower is to small wasn't able to wash my hair as there is no space to make a movement.
Room is quiet small. Breakfast could be more variable. No hot food at all. But great location compensate all this. So in general we are happy!

2026-05-04 • via Nuitee
Юлия • family_with_children • de
8
Pros:

Расположение отличное. Все в пешей доступности. Все магазины рядом. Отличный персонал на рецепшн. Мы приехали раньше ,очень устали. Но нам пошли на встречу и разрешили заселиться по приезду. За это огромное спасибо. В номере мы не находились,приходили только поспать. Было удобно и комфортно. Много ресторанов,голодными не останетесь. Работают допоздна. Ночью ходили в Коллизией и на фонтан. Максимум 30 минут

Cons:

Завтрак. В первый день ещё ок,но во второй ,колбаса была не очень свежая, и кофе машина сломалась,не смогли нормально попить кофе.

2026-05-04 • via Nuitee
E
Egidijus • couple • gb
8
2026-05-04 • via Nuitee