Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Issues with room cleanliness
Small room sizes
Parking difficulties

Categories

Cleanliness
8.41
Some reviews mentioned cleanliness issues, such as the bathroom not being well maintained and the room having odors.
Service
9.38
Overall positive sentiments about the staff being friendly and helpful across multiple reviews.
Location
9.42
The location is highly praised for being central and convenient to many attractions.
Room Quality
7.87
Mixed sentiments regarding room size and quality, with some noting small rooms and maintenance issues.
Amenities
8.9
Amenities like breakfast and tea-making facilities received positive feedback, though limited amenities were mentioned.
Value for Money
8.36
Generally regarded as a good value for the location and service provided, with some exceptions.
Food and Beverage
8.91
Breakfast was frequently noted as a positive aspect with good quality, even though some items were criticized.
Overall Experience
9.18
The overall sentiment reflects a positive experience, with encouragement to return among various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:46

Property Description

Luxurious Accommodations

Indulge in contemporary decor and design lighting in our rooms at Best Western Plus City Hotel. Enjoy amenities such as an LCD TV, satellite channels, and a choice of pillows for your comfort.

Convenient Location

Located in the heart of Genoa center, our hotel is just a stone's throw away from iconic landmarks like Piazza De Ferrari, Palazzo Ducale, and the Porto Antico. Explore museums, historic squares, and the famous Aquarium within walking distance.

Culinary Delights

Savor a delightful buffet breakfast featuring Ligurian specialties at Pesciolino Restaurant. Taste authentic Italian dishes prepared with fresh, local ingredients, accompanied by a selection of Italy's finest wines and oils.

Book now to experience the perfect blend of luxury, convenience, and gastronomic delights at Best Western Plus City Hotel.

Important information:

Air conditioning is available from June until September.

Valet parking is available.

When booking 5 rooms or more, different policies may apply.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

Location

Guest Reviews

8.8
Based on 2019 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
A
Annalisa • family_with_children • it
6
PER UN PAIO DI NOTTI PUO' ANDARE
Pros:

PERSONALE GENTILISSIMO, NIENTE DA DIRE SULLA PULIZIA.

Cons:

IL BAGNO ERA TROPPO PICCOLO, PER ENTRARE NELLA DOCCIA BISOGNAVA ESSERE ANORESSICI. MINIBAR TRISTISSIMO. POSIZIONE LONTANA DA DOVE DOVEVAMO ANDARE MALGRADO CI FOSSE SCRITTO CHE ERA VICINO. IL PERSONALE DELLE PULIZIE MOLTO RUMOROSO, PER FORTUNA SIAMO MATTINIERI.

2026-04-16 • via Nuitee
G
GIACOMO FRANCESCO • family_with_children • it
9
Ottimo
Pros:

Accoglienza, pulizia, ordine

2026-04-15 • via Nuitee
R
Rüdiger • solo_traveller • de
9
Pros:

super Ausblick vom Zimmer

2026-04-13 • via Nuitee
E
Edson • couple • br
10
Pros:

CAFE DA MANHA BOM - QUARTA OTIMO - LOCALIZAÇÃO EXCELENTE - GARAGEM PAGA E20 POR NOITE

Cons:

FOI DIFICIL ENCONTRAR O HOTEL POIS O MESMO SE ENCONTRA NUMA PEQUENA PASSAGEM.
DEVERIA TER UMA PLACA INDICANDO O HOTEL .

2026-04-12 • via Nuitee
M
Michael • couple • fr
7
Pros:

La gentillesse du personnel , l'emplacement de l'hôtel et le parking à disposition

Cons:

Le manque d'isolation on entend nos voisins de chambre comme si ils étaient avec nous dans la chambre pour un hôtel 4 étoiles ces pas top

2026-04-11 • via Nuitee
M
Mourad • couple • gb
7
great hotel staff, great location. just beds and parking need attention
Pros:

staff were great. facilities were great. the place was clean and there was parking next door. very good location. walking distance to town.

Cons:

the parking was quite expensive, 25euros is a bit high when you’re a guest at a hotel for anywhere.
the beds in the bedrooms were quite annoying because instead of double or king size beds, they have 2single beds pushed together. that was really annoying and uncomfortable because they would move apart.

2026-04-10 • via Nuitee
A
alessandra • extended_group • it
7
2026-04-10 • via Nuitee
P
Pascal • couple • ch
10
Superbe
Pros:

Tout

Cons:

Rien à dire

2026-04-10 • via Nuitee
I
Igor • solo_traveller • ch
10
2026-04-10 • via Nuitee
R
Roel • couple • it
8
2026-04-10 • via Nuitee
G
GIMENEZ • couple • es
10
Aprovechamos para visitar la ciudad, y uno de los días aprovechamos para visitar Cinque Terre.
Pros:

La ubicación muy bien, esta en un lugar de fácil acceso a los lugares a visitar, el desayuno correctísimo, el personal muy amable, atento.
La habitación de 10 todo en perfecto estado y muy amplia.
Al estar en una calle interna, es muy tranquilo, alejado del alboroto de la calle al estar cerca de la Opera.
Repetiria sin dudarlo.

Cons:

No hubo nada que no me gustara, lo único por decir algo seria el parking, diferente a lo habitual, ya que son como garajes por lo que el acceso debe ser mediante el personal de recepción, pero el trato y el cuidado muy bien.
Al final hasta lo veo hasta mejor así, esta más controlado, por lo que no seria NO me gusto al contrario.

2026-04-09 • via Nuitee
C
Cecilia • family_with_children • it
8
Pros:

Disponibilità dello staff e pulizia della stanza

Cons:

Doccia piccola

2026-04-09 • via Nuitee
C
Céline • couple • ch
10
2026-04-09 • via Nuitee
C
Chiara • family_with_children • it
7
Pros:

Ottima posizione; pulizia camera; cortesia del personale

Cons:

Al momento della prenotazione deve essere indicato se il parcheggio è disponibile perchè la scelta di un hotel deriva anche da questo fattore. Abbiamo infatti prenotato anche per questo ma poi ci è stato comunicato che dovevamo appoggiarci al parcheggio più vicino.

2026-04-08 • via Nuitee
L
Luca • solo_traveller • it
10
2026-04-08 • via Nuitee
R
Rosario • solo_traveller • ch
10
Wirklich schön und zentral gelegen.
Pros:

Gutes Preisverhältnis

Cons:

Da fällt mir nichts ein

2026-04-08 • via Nuitee
J
Joanna • family_with_children • pl
9
Pros:

Pobyt udany,lokalizacja bardzo dobra (wszędzie blisko a z okien ładne widoki). Wygodne duże łóżko. Przestronna,jasna łazienka i garderoba. Obsługa bardzo miła i pomocna.

Cons:

Choć śniadania były ok, to brakowało świeżych warzyw (np. pomidorków,papryki, sałaty) oraz białego sera czy choćby jajek (była tylko podawana pseudo jajecznica z gotowej masy jajecznej).

2026-04-07 • via Nuitee
C
Carlo • couple • it
10
2026-04-07 • via Nuitee
Éva • extended_group • hu
9
Pros:

The location in the city center is great. Every main attractions are in walking distance. Breakfast is buffet, the coffee is served, not a machine coffee which was a big plus.

2026-04-07 • via Nuitee
G
Giorgio • family_with_children • it
8
Ottimo soggiorno
Pros:

Posizione fantastica, in una delle vie migliori del centro, vicino al centro storico e al porto.

Colazione ottima. Livello dell'hotel ottimo, camere grandi e ben pulite.

Cons:

Il segnale wifi e la velocità pessimi. Ho utilizzato la linea mobile.

2026-04-07 • via Nuitee