Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Issues with room cleanliness
Small room sizes
Parking difficulties

Categories

Cleanliness
8.41
Some reviews mentioned cleanliness issues, such as the bathroom not being well maintained and the room having odors.
Service
9.38
Overall positive sentiments about the staff being friendly and helpful across multiple reviews.
Location
9.42
The location is highly praised for being central and convenient to many attractions.
Room Quality
7.87
Mixed sentiments regarding room size and quality, with some noting small rooms and maintenance issues.
Amenities
8.9
Amenities like breakfast and tea-making facilities received positive feedback, though limited amenities were mentioned.
Value for Money
8.36
Generally regarded as a good value for the location and service provided, with some exceptions.
Food and Beverage
8.91
Breakfast was frequently noted as a positive aspect with good quality, even though some items were criticized.
Overall Experience
9.18
The overall sentiment reflects a positive experience, with encouragement to return among various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:46

Property Description

Luxurious Accommodations

Indulge in contemporary decor and design lighting in our rooms at Best Western Plus City Hotel. Enjoy amenities such as an LCD TV, satellite channels, and a choice of pillows for your comfort.

Convenient Location

Located in the heart of Genoa center, our hotel is just a stone's throw away from iconic landmarks like Piazza De Ferrari, Palazzo Ducale, and the Porto Antico. Explore museums, historic squares, and the famous Aquarium within walking distance.

Culinary Delights

Savor a delightful buffet breakfast featuring Ligurian specialties at Pesciolino Restaurant. Taste authentic Italian dishes prepared with fresh, local ingredients, accompanied by a selection of Italy's finest wines and oils.

Book now to experience the perfect blend of luxury, convenience, and gastronomic delights at Best Western Plus City Hotel.

Important information:

Air conditioning is available from June until September.

Valet parking is available.

When booking 5 rooms or more, different policies may apply.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

Location

Guest Reviews

8.8
Based on 2074 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
A
Alessanda solo_traveller it
9
2026-06-06 via Nuitee
M
Marchini couple it
8
Hotel in posizione centrale, staff ottimo, buon rapporto qualità/prezzo.
Pros:

Lo staff molto disponibile, stanza non rumorosa e confortevole, posizione centrale.

2026-06-06 via Nuitee
M
Michael couple de
9
Wirklich nettes Personal! Tolle Zimmer und prima Frühstück. Parkplatzreservierung hat super funktioniert. Vielen Dank no
2026-06-06 via Nuitee
L
Luca solo_traveller it
8
Pros:

Colazio ricca e buona, staff gentile e disponibile. Posizione perfetta per muoversi sia in centro che fuori città con i mezzi.

Cons:

Ascensore piccolo e lento per arrivare ai piani alti.

2026-06-06 via Nuitee
L
lorenzo couple it
8
ottimo rapporto qualità/prezzo
Pros:

struttura accogliente. personale gentile e molto disponibile

2026-06-06 via Nuitee
T
Torsten solo_traveller es
7
Pros:

Zentrale Lage, bewachtes Parken

2026-06-05 via Nuitee
R
Roberto solo_traveller it
6
Pros:

Location

Cons:

Moderno ma su base vecchia

2026-06-05 via Nuitee
M
Massimo solo_traveller it
9
2026-06-05 via Nuitee
K
Krzysztof couple pl
10
2026-06-05 via Nuitee
C
Claudio solo_traveller br
10
2026-06-05 via Nuitee
W
Waiss solo_traveller fr
8
2026-06-04 via Nuitee
G
Gabriele couple it
9
Tutto ok
Pros:

Posizione

Cons:

Camere un po’ impersonale

2026-06-04 via Nuitee
C
Calogero family_with_children it
9
2026-06-04 via Nuitee
S
Satoko san solo_traveller at
10
Pros:

friendly staffs,good breakfast.
The room is very clean.
good location. safe parking place for the motorbike

2026-06-03 via Nuitee
V
Valentina extended_group it
9
Soggiorno rilassante in pieno centro in ottima struttura, torneremo sicuramente!
Pros:

Colazione ottima ricca di prodotti di qualità, adatti anche a persone con esigenze alimentari particolari; personale attento e sempre pronto a soddisfare ogni richiesta con il sorriso.

Cons:

Nulla

2026-06-03 via Nuitee
V
Vincenzo couple it
8
Cons:

Qualche intervento di manutenzione sarebbe necessario.

2026-06-02 via Nuitee
N
Nicola couple it
10
2026-06-02 via Nuitee
A
Arianna solo_traveller it
7
Centrale è servito
Pros:

Posizione

Cons:

Tutto bene ed in linea con le aspettative

2026-06-02 via Nuitee
M
Matteo family_with_children it
8
2026-06-02 via Nuitee
M
Mimma solo_traveller it
9
2026-06-02 via Nuitee