Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Issues with room cleanliness
Small room sizes
Parking difficulties

Categories

Cleanliness
8.41
Some reviews mentioned cleanliness issues, such as the bathroom not being well maintained and the room having odors.
Service
9.38
Overall positive sentiments about the staff being friendly and helpful across multiple reviews.
Location
9.42
The location is highly praised for being central and convenient to many attractions.
Room Quality
7.87
Mixed sentiments regarding room size and quality, with some noting small rooms and maintenance issues.
Amenities
8.9
Amenities like breakfast and tea-making facilities received positive feedback, though limited amenities were mentioned.
Value for Money
8.36
Generally regarded as a good value for the location and service provided, with some exceptions.
Food and Beverage
8.91
Breakfast was frequently noted as a positive aspect with good quality, even though some items were criticized.
Overall Experience
9.18
The overall sentiment reflects a positive experience, with encouragement to return among various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:46

Property Description

Luxurious Accommodations

Indulge in contemporary decor and design lighting in our rooms at Best Western Plus City Hotel. Enjoy amenities such as an LCD TV, satellite channels, and a choice of pillows for your comfort.

Convenient Location

Located in the heart of Genoa center, our hotel is just a stone's throw away from iconic landmarks like Piazza De Ferrari, Palazzo Ducale, and the Porto Antico. Explore museums, historic squares, and the famous Aquarium within walking distance.

Culinary Delights

Savor a delightful buffet breakfast featuring Ligurian specialties at Pesciolino Restaurant. Taste authentic Italian dishes prepared with fresh, local ingredients, accompanied by a selection of Italy's finest wines and oils.

Book now to experience the perfect blend of luxury, convenience, and gastronomic delights at Best Western Plus City Hotel.

Important information:

Air conditioning is available from June until September.

Valet parking is available.

When booking 5 rooms or more, different policies may apply.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

Location

Guest Reviews

8.8
Based on 1962 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
P
Philippe • family_with_children • es
10
Séjour parfait, emplacement idéal.
Pros:

L’emplacement est parfait, dans un quartier très agréable, à proximité des
sites à visiter, du métro …
Le personnel est très accueillant et très attentionné.
Le petit déjeuner est copieux, varié et excellent.
Les chambres sont très propres.
Le parking est très appréciable.

2026-02-13 • via Nuitee
R
ROBERTA • family_with_children • it
10
Pros:

Posizione ottimale e centrale, vicino anche alla metropolitana.
Colazione a buffet completa con dolce e salato.
Camere pulite e staff molto disponibile e cordiale.
Ritornerò sicuramente.

2026-02-12 • via Nuitee
홍 • solo_traveller • ae
5
2026-01-31 • via Nuitee
L
LUIGI • couple • it
10
2026-01-29 • via Nuitee
T
Teimuraz • family_with_children • ge
9
2026-01-26 • via Nuitee
R
Rhys • couple • gb
10
2026-01-19 • via Nuitee
C
Carles • couple • es
3
Cons:

The air conditioning did not work

2026-01-19 • via Nuitee
D
Daniel • solo_traveller • ch
8
2026-01-19 • via Nuitee
G
GoranSb • family_with_children • hr
9
Pros:

Ljubazno osoblje,hotel je čist.Doručak dobar.

Cons:

Lift je premal

2026-01-19 • via Nuitee
R
Réjane • couple • fr
10
Pros:

Hôtel très bien placé, très propre
Très bon accueil
Très bon petit déjeuner
Nous reviendrons.

2026-01-19 • via Nuitee
P
PATRIK • couple • it
5
Pros:

Per più di 300 euro a notte ci siamo trovati con una doccia senza vetro sostituita da una tenda sporca

2026-01-19 • via Nuitee
T
tiziano • family_with_children • it
7
Pros:

Posizione

Cons:

Servizi del bagno

2026-01-19 • via Nuitee
S
Selma • solo_traveller • ch
7
2026-01-19 • via Nuitee
J
Jana • family_with_children • ch
6
Cons:

Das man online mit einem Pool Werbung macht und es seit einem Jahr keinen mehr gibt. Der Lärm war zu gross/stark, wenig erholsam.

2026-01-19 • via Nuitee
I
Ihor • family_with_children • it
10
2026-01-19 • via Nuitee
M
marie-anne • extended_group • fr
8
Très beau séjour dans cette magnifique ville italienne.
Pros:

Bel hôtel très bien situé. Petit déjeuner +++ très varié, en abondance.

Cons:

Nous avons été surpris à notre arrivée de savoir que le parking était payant, cela n'est pas mentionné sur votre site. Il serait bien de le marquer. Nous avons payé 25€ par nuit.

2026-01-18 • via Nuitee
P
PISA • extended_group • it
9
2026-01-15 • via Nuitee
A
Anna • couple • it
10
2026-01-15 • via Nuitee
S
Silvia • extended_group • pe
9
2026-01-13 • via Nuitee
I
Isabelle • extended_group • it
10
Grazie . Ci diamo trovate molto bene !!
Pros:

L:accoglienza e l'estetica della struttura . Molto bello

2026-01-12 • via Nuitee