Best Western Hotel Metropoli

Hotels
•
Best Western
8.8 (1997 reviews)
Piazza Fontane Marose , Genova , it
+39 010 246 8888

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Good value for money
Cons:
Cleanliness issues
Room size limitations
Breakfast quality mixed

Categories

Cleanliness
8.28
Some reviews mention issues like stains and a need for maintenance, which impact cleanliness.
Service
9.75
Consistently highlighted as friendly and helpful with great local tips.
Location
9.29
Many reviews rave about the central location and convenience.
Room Quality
8.24
Some reviews point out room size issues and varying comfort levels.
Amenities
8.77
Amenities are decent, but a few reviews suggest additional items would be beneficial.
Value for Money
8.73
Generally perceived as good value, especially considering breakfast offerings.
Food and Beverage
8.28
Mixed reactions on breakfast quality; some mentioned it could be improved.
Overall Experience
9.05
Overall a positive experience with some areas for improvement mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:15

Property Description

Central Location in Historic Genoa
Situated in the heart of Genoa's historic center, the Best Western Hotel Metropoli offers proximity to iconic landmarks like Via Garibaldi and the Genoa Aquarium.

Modern and Elegant Rooms
Experience comfort and style in the hotel's completely renovated, air-conditioned rooms featuring refined wood floors, free Wi-Fi, and 32” LCD TVs.

Exceptional Services and Amenities
Enjoy a rich breakfast buffet, 24-hour staff assistance, and a lobby adorned with contemporary Italian art. Benefit from the Special Protection Program ensuring a safe stay for guests and staff.

Book now for an unforgettable stay in Genoa!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Location

Guest Reviews

8.8
Based on 1997 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
D
Daniel • extended_group • gb
8
Very convenient
Pros:

Great location

2026-08-08 • via Nuitee
M
Maria Elena • couple • it
10
2026-08-08 • via Nuitee
C
claude • solo_traveller • fr
6
2026-08-07 • via Nuitee
M
Maria Jesus • family_with_children • es
8
Ubicación excelente
Pros:

Nos gustó todo en general, el hotel, la ubicacion, el trato, etc. El desayuno es completo y variado
Recomendable 100%

2026-08-07 • via Nuitee
C
Christoff • solo_traveller • at
9
2026-08-06 • via Nuitee
I
Ilgin • family_with_children • tr
8
Pros:

The location was very central , at 2mn walk from the main square and 10-15mn walk to the port. The stuff was helpful , some rooms were renovated, ours was so it has great. The A/C was enough despite heat wave and the breakfast was good. There are two bistros right across the street which make grabbing a bite super easy.

Cons:

The elevator is tiny :))
There are no outside spaces

2026-08-06 • via Nuitee
C
Chiung Hsuan • solo_traveller • tw
9
Good value
Pros:

Location and comfy

2026-08-06 • via Nuitee
M
Maria Pia • solo_traveller • it
8
Pros:

La colazione ricca e varia, con prodotti locali e anche biologici.

Cons:

La stanza, che era un po' piccola e molto essenziale.
Però accogliente e pulita.

2026-08-04 • via Nuitee
J
Jonathan • extended_group • gb
8
2026-08-04 • via Nuitee
J
James • solo_traveller • us
10
Excelllent boutique hotel in historic center
Pros:

High quality friendly boutique hotel with 24 hour front desk on the edge of the “carruggi” medieval streets, two minutes from Piazza della Republica, and two minutes from palazzi-lined Via Garibaldi. Excellent breakfast buffet.

2026-08-04 • via Nuitee
F
Franck • solo_traveller • fr
7
2026-08-04 • via Nuitee
M
Mario • solo_traveller • it
10
Pros:

La posizione,la colazione

Cons:

Niente

2026-08-04 • via Nuitee
D
declan • solo_traveller • ie
10
Pros:

The staff. David and Mellissa were so helpful. Nothing was a problem.Great front end staff to have. The location was great. Hotel very clean and beds comfortable.

2026-08-03 • via Nuitee
N
Nawel • couple • fr
9
2026-08-03 • via Nuitee
P
Paolo • solo_traveller • it
10
Pros:

Posizione

2026-08-02 • via Nuitee
A
Alain • couple • ch
10
Pros:

L'emplacement de l'hôtel à proximité du centre est parfait, la chambre est assez spacieuce et confortable. Parking à 3min de l'hôtel.
Excellent petit déjeuner, et personnel accueillant et agréable

Cons:

Une seule machine à café pour le petit déjeuner, c'est limite !!

2026-08-02 • via Nuitee
N
Nicholas • solo_traveller • it
9
Pros:

Easy location, short walk from the Metro station. Very friendly staff. Great breakfast!

Cons:

Room was small, and the mattress was a bit stiff, but good for the price.

2026-07-25 • via Nuitee
S
Suzette Latayan • family_with_children • it
10
We enjoyed the stay.
Pros:

The property is clean and located in the center of the City.

Cons:

Nothing

2026-07-25 • via Nuitee
A
Anne • couple • se
10
2026-07-25 • via Nuitee
H
håkan • solo_traveller • se
7
2026-07-25 • via Nuitee