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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Ironing service
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Babysitting/child services
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Non-smoking throughout
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Daily housekeeping
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Kid-friendly buffet
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Wine/champagne
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Coffee Shop on site
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Pet bowls
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Strollers
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Thermometers for guests provided by property
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Mobile app for room service
Review Highlights
Categories
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Property Description
Central Location in Historic Genoa
Situated in the heart of Genoa's historic center, the Best Western Hotel Metropoli offers proximity to iconic landmarks like Via Garibaldi and the Genoa Aquarium.
Modern and Elegant Rooms
Experience comfort and style in the hotel's completely renovated, air-conditioned rooms featuring refined wood floors, free Wi-Fi, and 32” LCD TVs.
Exceptional Services and Amenities
Enjoy a rich breakfast buffet, 24-hour staff assistance, and a lobby adorned with contemporary Italian art. Benefit from the Special Protection Program ensuring a safe stay for guests and staff.
Book now for an unforgettable stay in Genoa!
When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
No parking available.
Location
Guest Reviews
Friendly staff, comfortable room that was fully air-conditioned despite summer's heat. Excellent location.
There wasn't anything I disliked. I would stay again!
Excellent location. Friendly staff. Good breakfast with fresh fruit and a variety of other options. Nice lobby. Comfortable bed. Quiet.
There was air conditioning that was working, but it was struggling to keep up with the summer heat. We were visiting during a heat wave, though!
Non posso non dare 10 a tutti i sevizi .
Colazione poi eccezionale . Complimenti
Nulla
Il personale Gentile e competente,camera pulita ,ottima colazione e buona posizione
Stanza un po' piccola
Localização, cama excepcional e o atendimento dos funcionários, principalmente da Alice e o rapaz que estava com ela, pois foram extremamente gentis.
A ducha do chuveiro fica se movimentando.
Espaço e limpeza
Poderia ser modernizado
Compact room with good air conditioning. Nice choice at breakfast.
No bar service as such. The bar closed early with no soft drinks facilities.
Very friendly staff willing to help and make the staying a happy one
Posizione, stanza ampia ben arredata e pulita
La cabina doccia
L’accoglienza
La camera un po’ spartana
Bardzo miła obsługa, super lokalizacja
tutto adeguato al prezzo
nulla da segnalare
Colazione buona posizione centralissima
Camere modeste
La vicinanza al centro, impagabile
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