Hotel Helvetia

Hotels
8.1 (2791 reviews)
Piazza della Nunziata 1 , Genova , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.46
Some reviews mentioned issues with room cleanliness.
Service
8.73
Staff is described as courteous, attentive, and helpful.
Location
8.97
Great location near the train station and attractions.
Room Quality
6.92
Rooms described as tired and small.
Amenities
7.95
Amenities including breakfast and room furnishings were satisfactory.
Value for Money
7.91
Standard quality for this hotel tier.
Food and Beverage
8.96
Breakfast and dining options received positive feedback.
Overall Experience
7.93
Guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:11

Property Description

Convenient Location: Hotel Helvetia is conveniently located next to Darsena Metro Station and just a 5-minute walk from the Porto Antico area, offering easy access to the waterfront and Aquarium.

Comfortable Accommodation: Each guest room at Hotel Helvetia features a private bathroom, satellite TV, air conditioning, and a minibar stocked with complimentary mineral water, ensuring a comfortable stay for all guests.

Historic Charm: Set in a historic building near the University, Hotel Helvetia offers a unique and charming atmosphere for guests to enjoy during their stay in Genova.

Book your stay at Hotel Helvetia now to experience the perfect combination of convenience, comfort, and charm during your visit to Genova.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.

Smoking is forbidden inside the propertyIn the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2791 reviews
Cleanliness: 7.46
Service: 8.73
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 7.93
L
Luz del alba • solo_traveller • mx
10
Amo Henova
Pros:

Ame la amabilidad del personal, sus sugerencias la posibilidad de charlar

2026-02-14 • via Nuitee
N
Nadia • family_with_children • it
7
Pros:

La colazzione il primo giorno ottima l il secondo e il terzo giorno quando siamo arrivati non c erano ne ciambelle ne croossant

Cons:

I corridoi fanno spavento ,eravamo al 5 piano , sembrava di entrare in un bunker ,ci vorrebbe un bel restauro,anche i bagni delll ingresso sono da restauro ,perche e un vero peccato per la posizzione ,potrebbe offrire di piu

2026-02-12 • via Nuitee
G
giandomenico • solo_traveller • it
8
2026-02-12 • via Nuitee
A
Andrea • family_with_children • it
7
Vacanza veloce per visitare il centro di Genova in facilità
Pros:

Ottima colazione, centralissimo ma non troppo che mi piace molto, staff gentile e disponibile. Camera grande, semplice ma essenziale.

Cons:

Struttura forse un pò datata. Dalle foto sembrava meglio. Cmq avevano tutto il necessario.

2026-02-12 • via Nuitee
M
Mara • family_with_children • it
10
Perfetto per una famiglia con 2 bambini
Pros:

Il posto strategico, il personale molto gentile e professionale, la colazione ottima

Cons:

Avrebbe bisogno di una ristrutturazione dell’interno delle camere

2026-01-26 • via Nuitee
E
Emily • couple • us
8
Prime location
Pros:

The hotel is perfectly located within walking distance of all the main sites and train station in Genoa. We felt very safe and comfortable here. The staff are very helpful and friendly. Breakfast options include a good variety and make it easy to start the day.

Cons:

The room's heat was set very high, and we were not able to change the setting, so at times we had to open the window. However, it was not unbearably uncomfortable - just a minor inconvenience.

2026-01-26 • via Nuitee
K
Krzysztof • solo_traveller • pl
7
2026-01-26 • via Nuitee
S
Simona • family_with_children • it
8
2026-01-24 • via Nuitee
T
Tong • couple • it
7
2026-01-23 • via Nuitee
N
NKosuk • family_with_children • ar
9
Pros:

La ubicación, su atención, limpieza, cómodo.

Cons:

El desayuno pasado las 9hs no había variedad.
No hay yoghurt de frutas,

2026-01-23 • via Nuitee
C
Carlotta • family_with_children • it
6
2026-01-21 • via Nuitee
E
Elisa • solo_traveller • it
9
2026-01-20 • via Nuitee
A
Antonio Isidoro • solo_traveller • it
7
Pros:

La posizione molto centrale e l’accoglienza

Cons:

I bagni un po troppo piccoli

2026-01-20 • via Nuitee
P
Polia Ninova • family_with_children • it
5
Pros:

La colazione era molto basica.

2026-01-19 • via Nuitee
E
Eva Lucia • family_with_children • ch
8
Alles bestens. Wir würden wieder kommen.
Pros:

Praktisch und sauber.

Cons:

Einzig schade war, dass die Garage beim Hotel bereits um 20:00 h schloss, so dass wir im dunkeln in Genua herumfahren mussten (das war nicht ganz einfach), um zum anderen Parkhaus zu kommen. Aber das Hotel hat uns trotzdem eine gute Garage angegeben und hatte uns auch vorgängig über das Schliessen der eigenen Garage gewarnt.

2026-01-19 • via Nuitee
M
Michel • extended_group • fr
10
Agréable séjour, hôtel bien situé.
Pros:

Accueil chaleureux, personnel disponible et accueillant.

Cons:

La taille réduite de la douche

2026-01-19 • via Nuitee
D
Dietmar • extended_group • at
7
2026-01-19 • via Nuitee
R
Riccardo • extended_group • it
10
2026-01-19 • via Nuitee
P
Paola • couple • it
8
2026-01-19 • via Nuitee
M
Marino • solo_traveller • it
9
Pros:

Ottima posizione, stanza pulitissima, personale disponibile e simpaticissimo

Cons:

Dalla descrizione ad un primo sguardo sembra che l'hotel sia dotato di parcheggio, invece si tratta di un parcheggio esterno a qualche centinaio di metri

2026-01-19 • via Nuitee