Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.46
Some reviews mentioned issues with room cleanliness.
Service
8.73
Staff is described as courteous, attentive, and helpful.
Location
8.97
Great location near the train station and attractions.
Room Quality
6.92
Rooms described as tired and small.
Amenities
7.95
Amenities including breakfast and room furnishings were satisfactory.
Value for Money
7.91
Standard quality for this hotel tier.
Food and Beverage
8.96
Breakfast and dining options received positive feedback.
Overall Experience
7.93
Guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:11

Property Description

Convenient Location: Hotel Helvetia is conveniently located next to Darsena Metro Station and just a 5-minute walk from the Porto Antico area, offering easy access to the waterfront and Aquarium.

Comfortable Accommodation: Each guest room at Hotel Helvetia features a private bathroom, satellite TV, air conditioning, and a minibar stocked with complimentary mineral water, ensuring a comfortable stay for all guests.

Historic Charm: Set in a historic building near the University, Hotel Helvetia offers a unique and charming atmosphere for guests to enjoy during their stay in Genova.

Book your stay at Hotel Helvetia now to experience the perfect combination of convenience, comfort, and charm during your visit to Genova.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.

Smoking is forbidden inside the propertyIn the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3018 reviews
Cleanliness: 7.46
Service: 8.73
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 7.93
A
Alessandra • family_with_children • it
8
2026-08-08 • via Nuitee
L
Linda • family_with_children • ch
5
Ok per una notte… non di più.
Pros:

Posizione ottima per raggiungere a piedi l’acquario.

Cons:

Posizione pessima e pericolosa, la strada si può attraversare con un sottopassaggio da evitare assolutamente, per la presenza di persone poco raccomandabili e la puzza, del resto tutta la zona del porto puzza ed è sporca. Dietro e sotto i letti abbiamo trovato polvere che abbiamo fatto notare subito alla reception e hanno provveduto al mattino seguente! Corridoi e ascensore stretti. L’acqua della doccia dava o acqua troppo fredda o bollente. Altre piccolezze che non sto ad evidenziare. É possibile parcheggiare in un parcheggio a circa 300m a piedi in salita dalla struttura che non é accessibile dalle ore 20:00 fino alle 7:00/7:30 del mattino. La colazione prevedeva sia salato ( mortadella, prosciutto, formaggio, focaccia, uova) e alcuni dolci. Yogurt non c’era vasta scelta. Un po di frutta. Il personale della colazione gentile, sia Paco che l’altro ragazzo di cui non ricordo il nome.

2026-08-08 • via Nuitee
P
Piotr • couple • pl
8
2026-08-08 • via Nuitee
M
Marco • extended_group • it
8
2026-08-08 • via Nuitee
G
Gianluca • solo_traveller • it
10
Pros:

La cortesia dello staff, la pulizia e la posizione

2026-08-08 • via Nuitee
M
Maud • solo_traveller • fr
10
2026-08-07 • via Nuitee
H
Herman • solo_traveller • nl
10
Genoten in Genua
Pros:

Vriendelijk en behulpzaam personeel en de ligging van het hotel waardoor alle hoogtepunten en eetgelegenheden te voet te bereiken was

2026-08-06 • via Nuitee
M
Maria-Ana • solo_traveller • ro
9
2026-08-05 • via Nuitee
S
Sabatino • solo_traveller • it
7
2026-08-05 • via Nuitee
G
Giorgia • solo_traveller • nl
7
2026-08-05 • via Nuitee
C
cristina • solo_traveller • it
7
Pros:

La posizione ottima, perché è vicina al centro e al porto antico. Colazione buona, ma migliorabile.

Cons:

La stanza piccola, con poca luce naturale, con mobili vetusti e da migliorare.

2026-08-05 • via Nuitee
A
andrijana • family_with_children • us
10
Hidden gem in the middle of the city.
Pros:

Great location, walking distance from the train station. Friendly and helpful staff.
Beautiful balcony. Recommend.

2026-08-05 • via Nuitee
S
sonja • solo_traveller • de
7
Pros:

Sehr zentral .

Cons:

Der lange Weg zur Garage und die Kosten von 25,00€ Klimaanlage sehr laut. Im Badezimmer keine Ablagemöglichkeit

2026-08-04 • via Nuitee
• solo_traveller • ru
9
Pros:

Месторасположение очень удобное, недалеко от вокзала, близко к порту и основным достопримечательностям. Очень понравилась сотрудница на завтраке, она успевала и накормить и улыбнуться и запланировать на следующий день еду. Завтраки вкусные, не хватило помидоров огурцов или листьев салата.Уборка в номерах ежедневная.Персонал приветливый. Матрас и подушки очень понравились.

Cons:

Номер 335 уставший, темный, т.к. окно выходило на стену соседнего здания. Ставни открыла ,но света мало.Но с учётом того, что я приходила в номер помыться и поспать, то проблем не было.Нет сейфа...это странно!

2026-08-04 • via Nuitee
J
JessCardama • solo_traveller • es
8
2026-08-04 • via Nuitee
M
Miroslav • solo_traveller • cz
8
Pros:

V centru.

Cons:

Trochu slabší snídaně. Ale byla dostačující.

2026-08-04 • via Nuitee
A
Aurélie • solo_traveller • it
9
2026-08-04 • via Nuitee
M
marcello • family_with_children • it
6
2026-08-04 • via Nuitee
S
Sarah • solo_traveller • fr
8
Pros:

La proximité du centre ville et du port, l ACCEUIL et la gentillesse du personnel

Cons:

Le tarif du parking

2026-08-04 • via Nuitee
A
Andreu • solo_traveller • es
7
Pros:

Habitació quàdruple molt àmplia.

2026-08-04 • via Nuitee