Hotel Helvetia

Hotels
8.1 (2989 reviews)
Piazza della Nunziata 1 , Genova , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.46
Some reviews mentioned issues with room cleanliness.
Service
8.73
Staff is described as courteous, attentive, and helpful.
Location
8.97
Great location near the train station and attractions.
Room Quality
6.92
Rooms described as tired and small.
Amenities
7.95
Amenities including breakfast and room furnishings were satisfactory.
Value for Money
7.91
Standard quality for this hotel tier.
Food and Beverage
8.96
Breakfast and dining options received positive feedback.
Overall Experience
7.93
Guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:11

Property Description

Convenient Location: Hotel Helvetia is conveniently located next to Darsena Metro Station and just a 5-minute walk from the Porto Antico area, offering easy access to the waterfront and Aquarium.

Comfortable Accommodation: Each guest room at Hotel Helvetia features a private bathroom, satellite TV, air conditioning, and a minibar stocked with complimentary mineral water, ensuring a comfortable stay for all guests.

Historic Charm: Set in a historic building near the University, Hotel Helvetia offers a unique and charming atmosphere for guests to enjoy during their stay in Genova.

Book your stay at Hotel Helvetia now to experience the perfect combination of convenience, comfort, and charm during your visit to Genova.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.

Smoking is forbidden inside the propertyIn the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2989 reviews
Cleanliness: 7.46
Service: 8.73
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 7.93
P
pietro paolo • couple • it
8
2026-07-04 • via Nuitee
J
Janine • solo_traveller • au
10
Pros:

Great location. Easy access to all sites particular old town area. Great breakfast.

Cons:

Room a little small but was good value

2026-07-04 • via Nuitee
F
Francesco • family_with_children • it
8
Cons:

il bagno è troppo piccolo

2026-07-04 • via Nuitee
C
Constantin • couple • ro
10
2026-07-03 • via Nuitee
V
Véronique • couple • fr
4
Très bon emplacement mais hôtel à haute densité très peu confortable.
Pros:

L'emplacement a5mn à pied du centre historique et du port.
La possibilité du parking au port

Cons:

L'exiguité de la chambre et surtout de la salle de douche.
Le fait d'être au 5ème étage au bout d'un couloir étroit : je ne me suis pas sentie en sécurité.
Nousne sommes pas restés la 2ème nuit.

2026-07-02 • via Nuitee
E
Enza • couple • it
7
Buona posizione
Pros:

Posizione buona, 10 minuti a piedi dalla stazione e dall’acquario, staff accogliente

Cons:

A parte hall e sala colazione, il resto della struttura era molto datata

2026-07-02 • via Nuitee
U
Ubaldo • couple • ar
10
Excelente hotel ! Vale la pena
Pros:

La atención de su personal, la ubicación , el desayuno . Llegas caminando de la estación de tren . También hay un colectivo que tarde 5 minutos. El balcón un delicia !!

Cons:

Un detalle la altura de las puertas , son bajas , cuidado al entrar o salir del baño.

2026-06-30 • via Nuitee
P
Paul • couple • nl
8
2026-06-30 • via Nuitee
P
PATRICE • couple • fr
9
très agréable
Pros:

hotel idéalement bien placé pour visiter le centre ville à pied.La chambre était assez spacieuse.Le petit déjeuner sous forme de buffet comprend du salé/sucré.Le personnel tant à l'accueil qu'au petit déjeuner était très agréable et parlait français.

2026-06-30 • via Nuitee
V
Victor • couple • ua
9
История Генуи,порт…
Pros:

Очень хорошее месторасположение, персонал, парковка, вайфай.

Cons:

Трудно остановиться на авто перед отелем( впрочем это центр, понятно)

2026-06-29 • via Nuitee
M
Marylou • extended_group • de
9
Worth the booking, would stay here again.
Pros:

Very friendly and helpful staff. Excellent location. Close parking.

Cons:

Not the fault of the property, just the design of the rooms. High steps where you are not expecting them, coming into the room or into the bathroom.

2026-06-28 • via Nuitee
B
Brian • solo_traveller • gb
6
2026-06-28 • via Nuitee
P
Paolo • solo_traveller • it
8
2026-06-27 • via Nuitee
R
Roberto • couple • it
8
Posizione strategica nel centro di Genova con tutto ciò che hai bisogno a portata di mano
Pros:

La cortesia del personale

Cons:

Niente

2026-06-25 • via Nuitee
H
Heli • solo_traveller • fi
7
Sijainnin perusteella valittu majoitus.
Pros:

Sijainti lähellä päärautatieasemaa, huoneessa minijääkaappi

Cons:

Meluisa ympäristö, ulkoa kuului liikenteen äänet läpi yön. Aamiainen vaatimaton. Huoneeseen hissin lisäksi vielä kahdet portaat.

2026-06-24 • via Nuitee
G
GENEVIEVE • solo_traveller • fr
7
Pros:

Très bonne équipe à l'écoute, éfficace et sympathique (à tous les postes)
Très bon petit déjeuner, et tout est propre

Cons:

Bien situé mais il faudrait améliorer l'insonorisation (hors de leur responsabilité il y avait aussi de gros travaux dans la rue)

2026-06-24 • via Nuitee
M
Masaharu • extended_group • jp
9
Great!
Pros:

ロケーションがよく、スタッフが親切。とてもお得な滞在であった。お薦めです。

Cons:

部屋のクリーニングがイマイチ。シーツがそのままだった。フロントスタッフの人が対応してくれた。

2026-06-24 • via Nuitee
G
Günter • couple • de
8
2026-06-24 • via Nuitee
L
lelio berzano • couple • it
6
Deludente rispetto alle altre volte in cui siamo stati qui.
Pros:

Camera ottima, pulizia perfetta, condizionatore ok.

Cons:

Il bagno è decisamente piccolo e la doccia scomodissima, soprattutto non capisco perché debba essere un gradino più in alto del abagno, è anche molto pericolosa.
E la colazione, una volta era la perfezione. Noi non abbiamo trovato quasi niente, e siamo scesi alle 10 e mezza.
Poi c'era la possibilità di farsi la sprmuta da soli con le arance vero, e ora non più.

2026-06-24 • via Nuitee
E
ELISABETTA • extended_group • it
9
Pros:

Accogliente e comoda

2026-06-23 • via Nuitee