Best Western Plus Tigullio Royal Hotel

Hotels
Best Western Plus
9.2 (183 reviews)
Piazza IV Novembre 3, Rapallo, GE, 16035 , Rapallo , IT

Pets allowed

Facilities

Boat tours nearby
Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Street parking
Concierge service
See all facilities

Review Highlights

Pros:
Outstanding service
Great location

Categories

Cleanliness
9.1
Rooms are very comfortable and spotlessly clean.
Service
9.6
The service from ALL employees is absolutely outstanding; staff took a genuine interest in getting things fixed.
Location
9.4
The location is great, right across the street from the water.
Room Quality
9.1
Rooms were lovely, clean, and nicely decorated.
Amenities
9.1
The hotel has many amenities including a beautiful roof top bar and beachfront access.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
9.1
The breakfast was fantastic with great variety, and bar staff were welcoming.
Overall Experience
9.6
Guests have had amazing stays and plan to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:43

Property Description

Rooftop Terrace with Stunning Views and Convenience: Enjoy the panoramic views from the rooftop terrace and take advantage of complimentary wireless internet and concierge services.

Dining and Recreation Options: Indulge in the hotel's coffee shop, 24-hour room service, and bar/lounge. For a fee, savor daily continental breakfasts and explore nearby attractions easily with the area shuttle.

Comfortable Accommodations and Services: Feel at home in the air-conditioned rooms featuring minibars, DVD players, and free Wi-Fi. The hotel also offers a business center, express check-in/out, and transportation services for a seamless stay.

Book now and elevate your experience at the Best Western Plus Tigullio Royal Hotel!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 183 reviews
Cleanliness: 9.1
Service: 9.6
Location: 9.4
Room Quality: 9.1
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 9.6
B
BeatrizCharleston Friends getaway Mount Pleasant, South Carolina
10
Beautiful hotel with outstanding staff and service!
Pros:

I had an amazing stay this September at the Best Western Tigullio Royal Hotel in Rapallo. This is my 2nd visit to this gorgeous hotel, and I hope to return every year to this beautiful gem of a property that I have discovered. The hotel has so many things to praise, but first and foremost I have to say that the service from ALL employees is absolutely outstanding. From the time you enter to check in, you are made to feel at home and welcome. I cannot say enough about the service I received from Elena, Elizabetta, Moira, and Luca, their manager. They truly go above and beyond to make sure that your stay is a wonderful experience. One of the bonuses of staying here is they have an agreement with another hotel to use their pool and beach facilities. I was truly overwhelmed by Luca, who telephoned for me on a cloudy day, to ensure I could still use their property. He truly went above and beyond, which meant the world to me. The breakfast is fantastic, and the staff again outstanding. The roof top bar is absolutely beautiful, and the bar staff also welcoming and fantastic. My room was gorgeous, with an incredible view of the sea. The location of the hotel is perfect-you are right across the street from the water, and a beautiful boardwalk to enjoy. I honestly cannot say enough about how fantastic this hotel is. I truly am sincere that every employee was outstanding, and I apologize that I cannot name each one, but want each one to know they made my stay very special. I hope to return to this beautiful property next year, and plan to make it I place I always return to. Thank you to the entire staff for such a memorable experience at your beautiful hotel.

2025-11-25 via Tripadvisor
H
H5029LOmikeg Couples
10
Charming and friendly
Pros:

We loved our two-night stay here. The staff, without exception, were charming and friendly and very helpful. Our room was lovely - clean and nicely decorated. We had a room at the rear of the hotel and found it quiet and relaxing. The bar provided an amazing apperitivo alongside great Prosecco. For me, a key measure of a great hotel is how well the staff deal with problems. When we found our door wasn’t locking properly it was fixed very quickly, even though it was quite an involved job. Not only that, but everybody from the reception team to the maintenance man, took a genuine interest in getting things fixed. Fantastic.

2025-11-16 via Tripadvisor
C
christopherdR9128WA Friends getaway
10
This hotel needs to be at the top of your list if you are visiting Rapallo
Pros:

We would thoroughly recommend this hotel. The location is great. The staff are friendly and helpful. The rooms are very comfortable and spotlessly clean. The variety at breakfast was amazing. The breakfast staff were extremely helpful and attentive. We particularly enjoyed visiting the Sky Bar on the roof. Fantastic views and very attentive service. Special mention of Francisco. He went out of his way to make us comfortable and gave some great tips on local restaurants to enjoy. If you are planning on a visit to Rapallo, definitely keep this hotel at the top of your list.

2025-11-07 via Tripadvisor
5
562grainneb Couples
10
High quality hotel, comfortable room and bed, helpful staff, excellent breakfast with a great variety of food
Pros:

Excellent hotel, high quality, great location on seafront with lots of restaurants and shops nearby, attentive staff, top quality breakfast

2025-10-06 via Tripadvisor
B
Berna
4
Pros:

Misrepresented hotel. I booked the hotel because it seemed that the parking and breakfast was included. When we got to the hotel I was told that neither was included and Check-in person was not helpful. It was way too expensive for what it’s. Don’t stay here.

2025-10-04 via Nuitee
R
Robert family
10
Pros:

A very clean, well run hotel. Located on the waterfront area. Cafes and restaurants are all close. Also the train is convenient to the CT.

2025-10-04 via Nuitee
L
LuiginoA3 Family
10
A quick trip to Rapallo. In order to visit another two popular locations: Santa Margherita Ligure and Portofino
Pros:

Central location, nice roof top, clean room and attentive staff.
Valet parking available.
Stayed one night only.....

2025-10-02 via Tripadvisor
R
Robert Carl
10
Pros:

A great hotel that is locally situated

2025-10-02 via Nuitee
G
Gregory family
10
Pros:

Great location and staff very friendly.
Nice rooftop

2025-09-28 via Nuitee
T
Tinesa
10
Pros:

We thoroughly enjoyed our Stay. Great convenient location. Staff was excellent..Rooms were spacious

2025-09-27 via Nuitee
B
Beatriz
10
Pros:

The Best Western Tigullio Royal hotel is absolutely gorgeous! I found this hotel last year, and it is truly a gem of a find in Rapallo. The front desk staff is absolutely amazing-their customer service is truly outstanding!

2025-09-25 via Nuitee
P
Peter partner
10
Pros:

Very nice property , wish we stayed for more than one day

2025-09-24 via Nuitee
A
Ashlyn partner
10
Pros:

Beautiful room in a great location! Was really easy to walk around and see everything we wanted to see. The rooftop bar was also lovely and we would definitely stay again

2025-09-19 via Nuitee
A
Alina family
10
Pros:

Very friendly staff. Great breakfast buffet at a normal €12 euro per person rate. Beautiful views, great location for commuting between Rapallo, Santa Margherita, Portofino and Milan. We had a pleasant stay!

2025-09-15 via Nuitee
T
Thomas
10
Pros:

Lovely hotel and in a great location. Roof top bar was extra special with amazing views over the town and sea.

2025-09-15 via Nuitee
M
MESHAL partner
8
Pros:

Perfect location, and nice junior suite

2025-09-13 via Nuitee
G
Ganna
10
Pros:

Amazing property! Right in centre, walkable to everything. Very comfortable, staff is amazing. The best part was their breakfast! Lots of food variety and staff is super friendly. Really recommend this hotel. Thank you to Luca we ended it up staying another night.

2025-09-10 via Nuitee
S
Samantha friends
8
Pros:

Lovely location

2025-09-09 via Nuitee
F
Franco
10
Pros:

Il mio soggiorno a Rapallo è stato reso immensamente più confortevole e piacevole dal mio soggiorno al Best Western Plus Tigullio Royal Hotel. Il personale è stato super cordiale, cortese e molto efficiente. All'arrivo, mi è stato offerto un upgrade a una camera con vista mare completa (180 gradi). La prima sera, mentre ero fuori a cena, mi è stata fatta trovare una bottiglia di champagne in camera. La colazione era spettacolare, super varia con frutta fresca, noci, salumi e formaggi, un'ampia varietà di dolci e a un prezzo molto ragionevole. Li aggiungerò alla mia lista dei preferiti nella Riviera Ligure.

2025-09-08 via Nuitee
G
Gisell
10
Pros:

Very nice location and dining options

2025-09-06 via Nuitee