Eurostars Hotel Excelsior

Hotels
•
Eurostars Hotels
8.8 (3547 reviews)
Via Partenope 48 , Naples , it

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Beautiful Views
Cons:
Cleanliness Issues
Underwhelming Breakfast
Somewhat Dated Rooms

Categories

Cleanliness
8.01
Mixed sentiment; several reviews highlighted issues with cleanliness.
Service
9.48
Positive sentiment; staff friendliness was frequently praised.
Location
9.52
Consistently mentioned as a strong point across multiple reviews.
Room Quality
8.47
Good quality but noted issues with some rooms being dated.
Amenities
8.5
Adequate amenities mentioned, but some guests noted missing items.
Value for Money
8.96
General sentiment; most reviews indicate good value for the location.
Food and Beverage
8.01
Varied feedback; breakfast quality seen as lacking by some.
Overall Experience
9.48
Overall positive experience highlighted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:38

Property Description

Luxurious Accommodation with Stunning Views
Hotel Excelsior, with its breathtaking views of the Bay of Naples, offers elegant rooms with modern amenities. Enjoy the comfort of air-conditioned rooms, free WiFi, and sea views in select accommodations.

Culinary Delights and Dining Options
Indulge in a delightful continental buffet breakfast with a variety of fresh, locally sourced items at Ristorante La Terrazza. Experience Mediterranean and international cuisine while taking in panoramic views at the rooftop restaurant.

Convenience and Leisure Facilities
Stay active at the fitness centre, unwind at the on-site bar, or host events with ease using the conference facilities. With its central location near Piazza del Plebiscito and Maschio Angioino, Hotel Excelsior is the perfect choice for both leisure and business travelers.

Ready to experience luxury and convenience in Naples? Book your stay at Hotel Excelsior now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 3547 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 9.48
F
frasal74 • solo_traveller • it
10
Pros:

La professionolita e la gentilezza del personale

Cons:

Picccola la camera

2026-04-17 • via Nuitee
S
Silvia • couple • it
10
Pros:

La camera era spaziosa, comoda e accogliente, ben posizionata anche per godere della vista sul mare. Il personale molto accogliente e professionale. Sono presenti molti servizi extra.

2026-04-17 • via Nuitee
L
Luigi • family_with_children • it
10
Pros:

Cucina ottima

Cons:

Mancavano accappatoi
Mi aspettavo suite con salottino distante dal letto e doccia in bagno

2026-04-16 • via Nuitee
N
Nikola • couple • rs
10
Pros:

I am only disappointed with booking support service who failed to reschedule my dates with hotel. Thus, it made me think to start booking hotels directly instead through your website.

2026-04-16 • via Nuitee
S
Stefano • couple • mt
9
2026-04-14 • via Nuitee
S
SUSAN • solo_traveller • us
8
Lovely hotel, excellent helpful staff.
Pros:

Excellent location for seeing Naples, on the bay, lovely views. Great walking area, close to restaurants and shopping. Easy access to transportation.

Cons:

Electric outlet next to bed needs replacing.

2026-04-14 • via Nuitee
M
Mario pio • family_with_children • ie
10
2026-04-13 • via Nuitee
T
Tommaso • couple • it
8
Ottima posizione, servizio accogliente e cordiale
Pros:

Posizione, camere spaziose e pulite

Cons:

Arredi un po’ datati

2026-04-13 • via Nuitee
M
marcello • solo_traveller • it
8
Accettabile
Pros:

Posizione

Cons:

Pulizia della scalinata , molto sporca

2026-04-10 • via Nuitee
F
Franscois • couple • za
10
2026-04-10 • via Nuitee
M
Mattia • family_with_children • it
10
Da ripetere quanto prima
Pros:

Tutto dalla posizione alla cortesia

2026-04-10 • via Nuitee
T
tunziengineering • family_with_children • it
10
Pros:

Location

2026-04-10 • via Nuitee
S
Steve • couple • gb
9
2026-04-10 • via Nuitee
F
Francesco • couple • us
10
2026-04-09 • via Nuitee
P
patricia • family_with_children • mx
10
muy linda!
Pros:

Nos gusto mucho el confort del hotel, el lugar es divino se nota la historia del lugar y la atención del personal en el restaurante fue de lo mejor. Si nos volveríamos a hospedar aquí.

Cons:

la atención de la persona que nos atendió en el loby, fue poco amable

2026-04-08 • via Nuitee
M
Muriel • couple • ca
8
We love this hotel for its location and friendly staff
Pros:

Excellent location and very good breakfast with a beautiful view

Cons:

The rooms are outdated , they need to be redone

2026-04-08 • via Nuitee
V
VickyGiacomo • couple • it
10
2026-04-08 • via Nuitee
M
Maurizio • family_with_children • it
7
2026-04-08 • via Nuitee
K
karim • couple • fr
10
A choisir si vous venez à Naples
Pros:

Localisation parfaite entre mer et vieille ville . Confort et petit dej

2026-04-07 • via Nuitee
C
claudio • solo_traveller • it
10
2026-04-07 • via Nuitee