Eurostars Hotel Excelsior

Hotels
•
Eurostars Hotels
8.8 (3547 reviews)
Via Partenope 48 , Naples , it

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Beautiful Views
Cons:
Cleanliness Issues
Underwhelming Breakfast
Somewhat Dated Rooms

Categories

Cleanliness
8.01
Mixed sentiment; several reviews highlighted issues with cleanliness.
Service
9.48
Positive sentiment; staff friendliness was frequently praised.
Location
9.52
Consistently mentioned as a strong point across multiple reviews.
Room Quality
8.47
Good quality but noted issues with some rooms being dated.
Amenities
8.5
Adequate amenities mentioned, but some guests noted missing items.
Value for Money
8.96
General sentiment; most reviews indicate good value for the location.
Food and Beverage
8.01
Varied feedback; breakfast quality seen as lacking by some.
Overall Experience
9.48
Overall positive experience highlighted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:38

Property Description

Luxurious Accommodation with Stunning Views
Hotel Excelsior, with its breathtaking views of the Bay of Naples, offers elegant rooms with modern amenities. Enjoy the comfort of air-conditioned rooms, free WiFi, and sea views in select accommodations.

Culinary Delights and Dining Options
Indulge in a delightful continental buffet breakfast with a variety of fresh, locally sourced items at Ristorante La Terrazza. Experience Mediterranean and international cuisine while taking in panoramic views at the rooftop restaurant.

Convenience and Leisure Facilities
Stay active at the fitness centre, unwind at the on-site bar, or host events with ease using the conference facilities. With its central location near Piazza del Plebiscito and Maschio Angioino, Hotel Excelsior is the perfect choice for both leisure and business travelers.

Ready to experience luxury and convenience in Naples? Book your stay at Hotel Excelsior now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 3547 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 9.48
F
Franck • solo_traveller • fr
9
2026-03-06 • via Nuitee
V
Violetta • couple • it
10
2026-03-06 • via Nuitee
A
ANNA MARIA • couple • it
10
SOCCIORNO DELIZIOSO
Pros:

Il clima raffinato, la cortesia, l' abbondanza della colaziome,

Cons:

nulla

2026-03-05 • via Nuitee
P
patrick • couple • us
10
2026-03-05 • via Nuitee
G
Gianpietro • couple • it
10
2026-03-05 • via Nuitee
E
Elisa • couple • it
10
Il massimo a Napoli
Pros:

Personale altamente qualificato. Si vede che è un hotel storico

2026-03-03 • via Nuitee
L
Luigi • solo_traveller • it
8
Ottimo
Pros:

La posizione

Cons:

La doccia

2026-03-03 • via Nuitee
A
anna960 • family_with_children • it
9
Pros:

Tutto

2026-03-02 • via Nuitee
F
Federica • couple • it
9
Tutto perfetto
Pros:

La posizione

Cons:

Niente

2026-03-02 • via Nuitee
D
Deeksha • couple • in
9
It’s close to a perfect place
Pros:

The view from my room

Cons:

It’s difficult to carry luggage through the stairs at the entrance

2026-03-02 • via Nuitee
D
David • couple • it
10
2026-03-02 • via Nuitee
F
Federica • couple • it
10
Buffet colazione ottimo
Pros:

Tutto

Cons:

Niente

2026-03-02 • via Nuitee
R
rossano • family_with_children • it
10
Pros:

Tutto fantastico. Struttura davvero spettacolare

2026-03-02 • via Nuitee
J
Javier • couple • es
9
2026-03-02 • via Nuitee
M
Mikala198 • Couples • London, England
10
LA GRANDE BELLAZA
Pros:

The opulent Excelsior on the Borgo Marinaro waterfront opposite the Castel dell’Ovo, is splendid and its corner position means that the hotel has a double aspect onto both Vesuvius and the castle.

Special mention to Alexandro at the front desk which had gone about & beyond to accomodate our needs & arranged a fabulous birthday cake for my husband.

Sandro always greeted us with a smile at the reception area & handled our luggage promptly & efficiently.

Last but not least, Vincenzo from the Ristorante La Terrazza whom looked after us during lunches is always attentive & joyful.It has one of the best views in Naples; Castel dell’Ovo, Vesuvius and the magnificent sweep of the bay are your backdrop for classic Italian dishes with a modern twist.

Show less

2026-03-01 • via Tripadvisor
J
Juan Pablo • couple • it
9
Atmosfera di altri tempi…bellissimo
Pros:

Atmosfera di atri tempi: hotel bellissimo, staff incredibile, vicino al porto al centro e a Chiaia, ottima la colazione a buffet

2026-03-01 • via Nuitee
F
Fernando Rosario • solo_traveller • it
10
2026-03-01 • via Nuitee
M
Medea • couple • ae
10
2026-03-01 • via Nuitee
F
Filomena • couple • it
10
2026-03-01 • via Nuitee
M
Mikala198 • Couples • London, England
10
Fantastic seafront location with excellent service
Pros:

The opulent Excelsior on the Santa Lucia waterfront opposite the Castel dell’Ovo, is splendid and its corner position means that the hotel has a double aspect onto both Vesuvius and the castle.

Special mention to Alexanda at the front desk which had gone about & beyond to accomodate our needs & arranged a fabulous birthday cake for my husband.

Sandro always greeted us with a smile at the reception area & handled our luggage promptly & efficiently.

Last but not least, Vincenzo from the Ristorante La Terrazza whom looked after us during lunches is always attentive & joyful.It has one of the best views in Naples; Castel dell’Ovo, Vesuvius and the magnificent sweep of the bay are your backdrop for classic Italian dishes.

2026-02-28 • via Tripadvisor