Eurostars Hotel Excelsior

Hotels
•
Eurostars Hotels
8.8 (3547 reviews)
Via Partenope 48 , Naples , it

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Beautiful Views
Cons:
Cleanliness Issues
Underwhelming Breakfast
Somewhat Dated Rooms

Categories

Cleanliness
8.01
Mixed sentiment; several reviews highlighted issues with cleanliness.
Service
9.48
Positive sentiment; staff friendliness was frequently praised.
Location
9.52
Consistently mentioned as a strong point across multiple reviews.
Room Quality
8.47
Good quality but noted issues with some rooms being dated.
Amenities
8.5
Adequate amenities mentioned, but some guests noted missing items.
Value for Money
8.96
General sentiment; most reviews indicate good value for the location.
Food and Beverage
8.01
Varied feedback; breakfast quality seen as lacking by some.
Overall Experience
9.48
Overall positive experience highlighted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:38

Property Description

Luxurious Accommodation with Stunning Views
Hotel Excelsior, with its breathtaking views of the Bay of Naples, offers elegant rooms with modern amenities. Enjoy the comfort of air-conditioned rooms, free WiFi, and sea views in select accommodations.

Culinary Delights and Dining Options
Indulge in a delightful continental buffet breakfast with a variety of fresh, locally sourced items at Ristorante La Terrazza. Experience Mediterranean and international cuisine while taking in panoramic views at the rooftop restaurant.

Convenience and Leisure Facilities
Stay active at the fitness centre, unwind at the on-site bar, or host events with ease using the conference facilities. With its central location near Piazza del Plebiscito and Maschio Angioino, Hotel Excelsior is the perfect choice for both leisure and business travelers.

Ready to experience luxury and convenience in Naples? Book your stay at Hotel Excelsior now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 3547 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 9.48
B
Beatriz • extended_group • br
10
2026-03-28 • via Nuitee
N
Nadia • couple • it
9
2026-03-28 • via Nuitee
A
arabella • couple • gb
9
Pros:

Lovely

Cons:

Maybe an expreso machine ?

2026-03-28 • via Nuitee
J
Janusz • couple • pl
9
2026-03-28 • via Nuitee
R
Rosaria • couple • it
10
2026-03-28 • via Nuitee
W
Warly MOREIRA • solo_traveller • it
9
2026-03-26 • via Nuitee
R
Roberts • family_with_children • us
10
Luxury in Napoli
Pros:

The rooms are stunning and the family suite was perfect for four.

2026-03-24 • via Nuitee
M
Maria • couple • gb
6
Room nice but i suspect that’s because i booked a suite, quite a soulless hotel in common areas, terrace lovely but rip
Pros:

Room and view

Cons:

No coffee machine, instant coffee (£340 a night in Italy without one very poor), no milk had to call twice

2026-03-24 • via Nuitee
J
Janusz • solo_traveller • pl
10
2026-03-24 • via Nuitee
E
Enrico • family_with_children • it
9
2026-03-24 • via Nuitee
G
Ghosn • family_with_children • us
10
2026-03-24 • via Nuitee
W
Waki • family_with_children • jp
10
2026-03-22 • via Nuitee
L
Leonard • extended_group • ch
9
2026-03-21 • via Nuitee
S
sandrine • couple • re
8
Très bon emplacement vue incroyable et roof top sûrement très bien en saison chaude
Pros:

L’emplacement le confort le personnel le petit déjeuner

Cons:

Les boutons d’éclairage 🤣 un peu de bruit chambre voisine depuis la salle de bain certainement

2026-03-21 • via Nuitee
E
Elizabeth • family_with_children • ca
10
2026-03-21 • via Nuitee
F
Federica • family_with_children • it
10
2026-03-20 • via Nuitee
M
Michael • solo_traveller • ie
10
Pros:

Excellent location, beautiful rooms, fab restaurant and friendly helpfull staff.

Cons:

Breakfast was expensive and not great.

2026-03-19 • via Nuitee
D
Davide • couple • it
8
Ottimo hotel
Pros:

Di lusso e ottima posizione.
Colazione super

Cons:

Kit bagno non all’altezza dell’hotel

2026-03-18 • via Nuitee
P
Prof. Dr. Rudolf Michael • solo_traveller • de
8
A classic elegant place with a breathtaking view and friendly staff
Pros:

Everything was according to my expectations of a good classic Hotel with a splendid view of the Bay of Naples and the Vesuv, friendly service, very good breakfast and an elegant room.

Cons:

I had ask for a very quiet room, but the sonorisation seems outdated so that I woke up at 3am by a loud discussion in the next room. While I was working in my room the next morning, equally loud conversations by the otherwise very friendly cleaning personal were quite disturbing, a fact however that you find in almost every even good hotel today as the personal seems to be not sufficiently trained to the need of the guests to not being disturbed in their rooms by loud and superfluous conversations in the corridors.

2026-03-17 • via Nuitee
P
Petra • couple • at
9
2026-03-17 • via Nuitee