Eurostars Hotel Excelsior

Hotels
•
Eurostars Hotels
8.8 (3851 reviews)
Via Partenope 48 , Naples , it
+39 081 764 0111

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Beautiful Views
Cons:
Cleanliness Issues
Underwhelming Breakfast
Somewhat Dated Rooms

Categories

Cleanliness
8.01
Mixed sentiment; several reviews highlighted issues with cleanliness.
Service
9.48
Positive sentiment; staff friendliness was frequently praised.
Location
9.52
Consistently mentioned as a strong point across multiple reviews.
Room Quality
8.47
Good quality but noted issues with some rooms being dated.
Amenities
8.5
Adequate amenities mentioned, but some guests noted missing items.
Value for Money
8.96
General sentiment; most reviews indicate good value for the location.
Food and Beverage
8.01
Varied feedback; breakfast quality seen as lacking by some.
Overall Experience
9.48
Overall positive experience highlighted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:38

Property Description

Luxurious Accommodation with Stunning Views
Hotel Excelsior, with its breathtaking views of the Bay of Naples, offers elegant rooms with modern amenities. Enjoy the comfort of air-conditioned rooms, free WiFi, and sea views in select accommodations.

Culinary Delights and Dining Options
Indulge in a delightful continental buffet breakfast with a variety of fresh, locally sourced items at Ristorante La Terrazza. Experience Mediterranean and international cuisine while taking in panoramic views at the rooftop restaurant.

Convenience and Leisure Facilities
Stay active at the fitness centre, unwind at the on-site bar, or host events with ease using the conference facilities. With its central location near Piazza del Plebiscito and Maschio Angioino, Hotel Excelsior is the perfect choice for both leisure and business travelers.

Ready to experience luxury and convenience in Naples? Book your stay at Hotel Excelsior now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 3851 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 9.48
R
Roman • couple • ru
10
Pros:

Шикарный отель в королевском стиле! Все очень понравилось! Номера супер, вид красивый. )

2026-08-08 • via Nuitee
M
Marek • couple • sk
10
2026-08-08 • via Nuitee
E
Ellis • couple • gb
5
Pros:

Good location, large rooms, comfortable beds.

Cons:

The hotel is quite dated. No washcloths or bathrobes in the rooms. Overall rather expensive given the age and amenities of the hotel.

2026-08-08 • via Nuitee
G
Gzim • couple • al
9
2026-08-08 • via Nuitee
V
Veronique • family_with_children • za
10
Wonderful place to stay in Napels
Pros:

loved this place, it was huge. Staff were very friendly and super helpful - Would defintely return.

Cons:

nothin i didn't like

2026-08-07 • via Nuitee
A
Alfonso • couple • it
9
Vado ogni anno all Excelsior, lo adoro, c’è un feeling particolare fra noi, adorabile!
Pros:

Tutto

Cons:

Nulla

2026-08-06 • via Nuitee
C
Catherine • solo_traveller • us
8
Great hotel but with entrance stairs
Pros:

Location is perfect, so is breakfast although this time it was not served on the panoramic terrace overlooking the Bay of Naples and Vesuvio. Too bad…

Cons:

I had to carry all my luggage up the stairs at the entrance of the hotel. This is the second time it happened there. I travel internationally for extended periods so I carry some luggage. Fortunately there was a kid with his parents who helped me carry it up the stairs but the hotel needs to find a better solution than just one bell man as he was evidently doing something else.

2026-08-06 • via Nuitee
T
Tom • couple • au
10
Perfectly located luxury
Pros:

Spacious suite, excellent staff

2026-08-06 • via Nuitee
L
Luca • couple • it
10
2026-08-06 • via Nuitee
L
Luciana • solo_traveller • it
9
Bellissimo hotel ci tornerò la posizione è fantastica
Pros:

Posizione

Cons:

Andrebbe un po rinnovato

2026-08-06 • via Nuitee
S
Sherif • family_with_children • fr
9
Excellent
Pros:

L’emplacement c’est rustique et historique

2026-08-05 • via Nuitee
T
Tatiana • extended_group • ro
8
2026-08-05 • via Nuitee
G
GSL • couple • pt
10
2026-08-04 • via Nuitee
C
CARLOS AUGUSTO PRETTI • family_with_children • br
9
Excelente
Pros:

Excelente localização e atendimento do pessoal.

2026-08-03 • via Nuitee
M
Macarena • couple • ar
9
Pros:

Second time and would repeat it again. The terrace of this hotel is the gem of Napoli. Unbeatable views of the sea and Vesuvius. The hotel stuff are amazing and the rooms are beautiful and mantain the history of its place.

Cons:

nothing!

2026-08-02 • via Nuitee
S
Salvatore • solo_traveller • it
9
2026-08-02 • via Nuitee
C
Carla • couple • it
8
2026-07-25 • via Nuitee
L
LAURA • solo_traveller • it
10
Pros:

Tutto stupendo come sempre

2026-07-25 • via Nuitee
H
Hernan • extended_group • es
10
2026-07-25 • via Nuitee
C
Cristina • family_with_children • us
10
2026-07-25 • via Nuitee