Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location and views
Friendly staff
Cons:
Dated rooms
High prices for offerings

Categories

Cleanliness
8.6
General cleanliness noted but not perfect; some areas lacking attention.
Service
9.57
Staff were friendly and helpful overall, with one exception noted.
Location
10
Ideal location with stunning views.
Room Quality
8.06
Rooms are dated and in need of refurbishment.
Amenities
8.59
Amenities like the hot tub and pool were appreciated; some criticism on bar area.
Value for Money
8.05
Prices perceived as high for the quality and offerings.
Food and Beverage
7.6
Poor breakfast and lunch service impacted experience; good dinner staff.
Overall Experience
9.1
Mixed feelings; great location and staff but deficiencies noted in various areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:38

Property Description

Historic Charm and Scenic Views

Located in the heart of Ravello, Hotel Rufolo offers a charming stay next to the stunning Villa Rufolo gardens. Enjoy picturesque views of either the garden or the sea from your room, immersing yourself in the beauty of the surroundings.

Elegant Amenities and Luxurious Interiors

Indulge in the elegance of this family-run hotel, boasting a garden with an outdoor swimming pool and a sophisticated lounge with a terrace overlooking the historic tower. The lavish marble flooring and antique furnishings add a touch of luxury to your stay.

Culinary Delights and Panoramic Dining

Treat your taste buds to a culinary experience at the Sigilgaida restaurant, serving up local and Mediterranean cuisine made from garden-fresh ingredients. Don't miss the chance to dine on the panoramic veranda with breathtaking views of the Amalfi coast's lemon groves.

Book your stay at Hotel Rufolo for an unforgettable Italian getaway!

Important information:

Please note that the property is located in a restricted traffic area.

Please note that the pool is open from 15 May until 15 October.

The spa and restaurant are open from 1 April until 31 October. The spa and parking must be booked in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 15, 2026 until Sat, May 15, 2027
Bar is closed from 2027-04-01 until 2026-11-01
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.7
Based on 135 reviews
Cleanliness: 8.6
Service: 9.57
Location: 10
Room Quality: 8.06
Amenities: 8.59
Value for Money: 8.05
Food and Beverage: 7.6
Overall Experience: 9.1
K
Kim • couple • us
7
Overpriced for what we get out of it
Pros:

Great location, older infrastructure that could use a lift.

Cons:

Shower didn’t drain, some foul smell from bathroom pipes

2026-09-11 • via Nuitee
K
Kim • solo_traveller • us
7
Great view but older building that needs renovation!
Pros:

Hotel is clean, staffs are polite but not so helpful or knowledgeable of local porter, which exists. Porters are only work for and are only available from hotels they work for. We found an independent porter in the area after spotting them out during our town walks.
Air conditioning in my room is great but I heard from the people from our wedding party said they have no air conditioning in the suite. It has been quite warm in high 80s.

Cons:

The bathroom has a very foul smell that lasts few hours, shower did not drain well that left me standing in water, which left me short and minimal showers.
I did tell the desk however, same happened the next day.
Not worth what we paid for.

2026-09-09 • via Nuitee
J
Jonathan • solo_traveller • gb
9
Pros:

Everything. Lovely hotel. Wonderful quiet location so close to the centre of town. Fantastic staff.

Cons:

Our only comment is that our beautiful room did not have any kettle/ coffee and tea making facilities. This was a bit disappointing because we always enjoy these, and even the most basic cheap hotels provide these. We don't want to have to call, wait for, be interrupted by, and pay for room service for a coffee on our balcony. . This facility would have been more important than a daily turn down service with chocolate or daily eplacement of towels.

2026-08-13 • via Nuitee
G
Gareth • extended_group • gb
8
Stunning location and lovely hotel.
Pros:

The location is stunning, the rooms well appointed and very clean and the pool area was beautiful. The young man who attended the pool was excellent and very hard working.

Cons:

Some of the staff were a little surly but probably a language barrier. But on the whole a very enjoyable stay.

2026-08-08 • via Nuitee
K
Klodiana • family_with_children • it
10
Pros:

Location mozzafiato, ristorante ottimo, personale cortesissimo. Non vediamo l’ora di ritornare

2026-07-13 • via Nuitee
A
Ashley • couple • it
10
2026-06-09 • via Nuitee
M
Merry • extended_group • us
10
Had a great time, beautiful City
Pros:

Loved the location being right outside the Plaza, no stairs. Hotel was beautiful, beds were very comfortable and bathrooms & bedrooms were very large.

Cons:

When I went to the bar in the morning or evening, it was alway closed.

2026-06-09 • via Nuitee
S
SERHAT • family_with_children • tr
9
2026-06-08 • via Nuitee
E
Erica • solo_traveller • us
10
Pros:

Great service and super location!

2026-06-05 • via Nuitee
I
Ikuko • solo_traveller • jp
10
2026-05-16 • via Nuitee
J
Joy • couple • us
10
Room was exceptionally clean! Staff very accommodating!
Cons:

Breakfast was expensive and not great.

2026-01-15 • via Nuitee
J
john • couple • se
10
totally wonderful, we wanted and got a balcony on the sea which is just what we needed
2025-10-22 • via Nuitee
U
U1198EGglennm • Family
6
Terrace restaurant: amazing view below average at best food
Pros:

Ate lunch at their terrace restaurant: amazing view, very average food at best, in fact the only meal we had in 10 days that was’t good. The pour of the wine was pathetic/minute especially for the cost, ridiculous

2025-09-21 • via Tripadvisor
J
Joseph
10
Pros:

Loved the location, close to town & to Villas Rufolo & Cimbrone , which we enjoyed immensely !!
Also wonderful dinner at hotel & amazing views!

Perfect 40th wedding anniversary celebration visiting gorgeous Amalfi Coast !
Wonderful food, weather, friendly people & stunning landscapes !

2025-09-15 • via Nuitee
M
Manuel • family_with_children • ch
10
2025-08-13 • via Nuitee
M
Marie • extended_group • fr
7
Le point fort de l’hôtel est son emplacement et la vue
Pros:

L’emplacement est idéal et la vue est vraiment sublime. L’hôtel est calme et le personnel gentil, serviable professionnel et attentif.

Cons:

Le prix de la chambre est un peu cher par rapport aux prestations proposées (plus de 300 euros la nuit). À ce prix là en France vous avez accès à des hôtels plus luxueux.

2025-08-10 • via Nuitee
W
Will • couple • au
10
2025-08-05 • via Nuitee
S
sarah • family_with_children • us
10
2025-07-14 • via Nuitee
D
David • family with young children • us
8
Needs to put a small menu at the front gate advertising food and drink. There was a reason the patio was empty all week
Pros:

Clean , most part, friendly staff( except 1 young lady waitress) great Salvatore, Luigi,michel , front desk staff. One waitress a little “ full of herself”

Cons:

“Dead of energy “ esp at patio, bar(5’X5’) area. It was crammed into its spot. A bar area is often a place of congregation, meeting others , making new friends.Totally impossible here. That area was an afterthought. Drinks a little pricy! A little, low decibel, Italian music would have been novel! Sat down for breakfast, 5 family members got menus 15 minutes later and was told the buffet was just closed. Poor waitstaff business decision and non-caring attitude. Our 3- rooms of people never went back for food or drink the next 4 days!!! CAN U SAY- lost revenue!!! All because of the “Initial” encounter, the first day. I think her name was Bianca?!

2025-07-03 • via Nuitee
D
david • family_with_children • us
5
2025-07-03 • via Nuitee