Hotel City

Hotels
9 (1046 reviews)
Via Sant' Antonino 18 , Florence , it

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean environment
Cons:
Inconvenient bathroom
Limited breakfast variety

Categories

Cleanliness
9.33
Overall sentiment in reviews suggests high standards of cleanliness.
Service
9.3
Multiple reviews highlight the friendly and helpful nature of the staff.
Location
9.34
Frequently mentioned as optimal and convenient for sightseeing.
Room Quality
8.29
Some guests noted rooms being small or bathrooms inconvenient.
Amenities
8.82
Breakfast improvements suggested but overall adequate.
Value for Money
9.28
High value recognized in the context of location and cost.
Food and Beverage
8.33
Breakfast quality mentioned, needing more variety.
Overall Experience
9.3
General consensus of satisfaction with stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:47

Property Description

Prime Location near Firenze Santa Maria Novella Station
Located just 200 metres away from the Firenze Santa Maria Novella Station, Hotel City is the perfect choice for travelers seeking convenience and comfort in the heart of the city.

Elegant Rooms with Tuscan Charm
Indulge in the charm of Tuscany with the spacious and elegantly furnished rooms at Hotel City. From luxurious bathrooms to exposed wooden beams on the ceiling, each room offers a unique blend of comfort and style.

Delicious Breakfast Buffet
Start your day right with a delicious breakfast buffet at City Hotel. Enjoy a variety of options including pastries, bread, boiled eggs, and fresh fruit to fuel your adventures in Florence.

Experience the charm of Tuscany at Hotel City. Book now for an unforgettable stay in Florence.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 5 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1046 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
L
Lucia Linda extended_group it
9
Pros:

Ottima esperienza hotel curato e molto confortevole nel centro di Firenze vicinissimo alla stazione Santa Maria Novella e comodissimo per visitare tutti i siti storici della citta . Staff gentilissimo e disponibile

Cons:

Nulla tutto perfetto

2026-02-11 via Nuitee
R
Roberta couple br
7
Não compensa o banheiro fora do quarto
Pros:

Quarto agradável e recepção brasileira.

Cons:

Não compensa pegar o quarto com o banheiro do lado de fora. Depois de um dia cansativo é melhor pagar pelo conforto da privacidade.

2026-02-10 via Nuitee
A
Aydogan family_with_children tr
8
Floransa merkezde tarihi dokulu sıcak samimi yeterli
Pros:

Hem tren istasyonu hem duomo ve merkeze yürüyerek çok yakında olan konumu, çalışanların güler yüzü ve ilgisi, otelin dekorasyonu, kahvaltı yeterli düzeyde

Cons:

Harici banyolu odalar için otel terliği bulundurulabilir, odadaki lavabo için de ayrı sabun konulabilir.

2026-02-10 via Nuitee
A
Aydogan family_with_children tr
10
Floransa’da merkezi temiz samimi ve tarihi bir otel
Pros:

Special thanks to reception Mr.Erjon and Miss Bianca at the breakfast lounge for their hospitality and smiling faces. Everything was perfect. Location, breakfast, inside decoration and architect.

Cons:

Nothing at all :)

2026-02-10 via Nuitee
I
Ivana couple ba
10
Pros:

Great location and staff.

2026-02-09 via Nuitee
Y
Yiğit family_with_children tr
7
Cons:

Eski

2026-01-30 via Nuitee
M
Milena extended_group ru
9
Вернусь в этот отель
Pros:

Трехместный номер был комфортный,большая ванна,чисто ,тепло,место хорошее

Cons:

Завтрак можно не брать

2026-01-29 via Nuitee
M
Marco family_with_children it
8
2026-01-29 via Nuitee
Ümit Halis family_with_children tr
8
Bizim için keyif vericiydi
Pros:

Tesiste sadece bir gece konakladık. Konum olarak mükemmel hem tren istasyonuna yakın hem de merkezdeki tarihi yerlere.

Cons:

Önemli bir sorun veya bizi rahatsız eden bir durum olmadı.

2026-01-28 via Nuitee
S
Sofia family_with_children es
8
2026-01-28 via Nuitee
P
Pooja family_with_children in
10
Pros:

Wonderful vibrant colors and interiors. Bathroom was very spacious. Street was so good. Just made us feel like we are living in some elegance... everything was so near by that we didn't take any transport to roam the city.

2026-01-27 via Nuitee
E
ESTER family_with_children es
10
Pros:

El trato exquisito de los recepcionistas.

2026-01-27 via Nuitee
B
Bo family_with_children au
9
Cozy, comfortable hotel in a great location.
Pros:

Comfortable room, great shower.

2026-01-26 via Nuitee
A
Antonio family_with_children es
10
Pros:

La amabilidad del personal, siempre ayudándonos en todo. Muy simpáticos y serviciales.
La ubicación del hotel excelente. La habitación limpia y grande. Cama cómoda.

Cons:

Nada. Todo OK

2026-01-26 via Nuitee
L
Laura family_with_children br
9
Pros:

Gostei muito do banho quente, tamanho do quarto e banheiro e localização. Está perfeitamente localizado entre a estação de trem e os pontos turísticos da cidade, o que foi ideal para nós, pois no nosso roteiro tínhamos bate-volta para outras cidades e foi muito prático estar perto da estação.

2026-01-26 via Nuitee
S
Soraya extended_group it
8
2026-01-26 via Nuitee
M
Marta family_with_children es
9
Pros:

El personal y la ubicación

Cons:

La cama no era muy cómoda

2026-01-25 via Nuitee
S
Simona family_with_children it
9
Torneremo!
Pros:

Centralissimo e gentilissimi!

2026-01-25 via Nuitee
P
pietro family_with_children it
7
2026-01-25 via Nuitee
R
rapi extended_group it
10
Pros:

lo stile

Cons:

tutto bellissimo

2026-01-25 via Nuitee