Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly, helpful staff / 24-hour reception
Perfect, central location with Duomo view
Excellent breakfast
Free daily ice cream/gelato
Balcony/views and proximity to attractions
Clean rooms (reported by some guests)
Cons:
Rooms smaller than expected
Air conditioning / room temperature issues
Occasional noise at night
One report of an unfriendly morning receptionist

Categories

Cleanliness
9
Rooms are described as clean in several reviews (e.g., 'Odalar temiz'), with no significant cleanliness complaints.
Service
9.2
Service is consistently praised: friendly, helpful staff and a convenient 24-hour desk; one note about a less friendly morning receptionist.
Location
9.4
Location repeatedly highlighted as perfect/central with direct views of the Duomo and excellent proximity to attractions.
Room Quality
7.1
Mixed feedback: some find rooms comfortable, but multiple guests noted rooms are smaller than expected and there are issues with air conditioning and occasional noise.
Amenities
9
Amenities are well received — free daily gelato/ice cream, included breakfast, balcony views, and 24-hour reception were mentioned positively.
Value for Money
8.9
Not explicitly discussed in reviews; assigned target overall rating as a baseline ('Standard quality for this hotel tier').
Food and Beverage
9.2
Breakfast is frequently praised as delicious and varied; complimentary ice cream/gelato and available tea/coffee were appreciated.
Overall Experience
9.4
Overall very positive — guests describe the stay as cozy/incredible, many would return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 23:08

Property Description

Historic Palace Setting
Experience the charm of a historic palace at Hotel Duomo, located directly on the cathedral square. The elegant air-conditioned rooms with modern décor and free WiFi offer a comfortable stay just steps away from the iconic Piazza della Signoria.

Delicious Continental Breakfast
Start your day right with a delicious sweet and savoury continental-style breakfast at Hotel Duomo. Indulge in a spread featuring bacon, eggs, cold cuts, fresh croissants, and a variety of cereals to suit every palate.

Convenient Amenities
Enjoy the convenience of discounted rates for a nearby garage and explore the city effortlessly, with the famous Ponte Vecchio just a leisurely 10-minute walk away.

Book your stay at Hotel Duomo now for a delightful blend of history, comfort, and convenience.

Important information:

-Please note, rooms set on the 3rd, 4th and 5th floor are reached via 19 steps.

-PARKING is at charge , external and nearby hotel approx 200m distance

-Please note that the rooms are located on the 3rd, 4th, and 5th floors. The elevator goes to the 4th floor, where the reception is located; the rooms on the 3rd and 5th floors are accessible via internal staircases of 19 steps. Paid parking is available nearby, located outside the hotel approximately 150 meters away.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.9
Based on 1037 reviews
Cleanliness: 9
Service: 9.2
Location: 9.4
Room Quality: 7.1
Amenities: 9
Value for Money: 8.9
Food and Beverage: 9.2
Overall Experience: 9.4
B
Barbara • couple • gb
8
Good hotel and great location
Pros:

Great location, nice clean rooms and nice views from balcony, good breakfast

Cons:

Reception staff not particularly helpful, would have liked bottled water replaced daily as no tea/coffee making facilities in room, room’s are small

2026-11-07 • via Nuitee
S
Steven • couple • gb
7
Pros:

Free tea ,coffee,ice cream and cakes all day

Cons:

Room small and dark plus you had to get very small lift to hotel only held 3 people

2026-11-06 • via Nuitee
I
IGNATIOUS • solo_traveller • om
9
Philipp, excellent service, all the staff are excellent
Pros:

Very near to Duomo, just few steps away , you can hv coffee, cookies and homemade ice cream 24 hours as complementary which is very good

Cons:

Nothing

2026-11-01 • via Nuitee
M
Maryanne • couple • ca
10
Amazing stay! Will be back!
Pros:

The staff were helpful, friendly and accommodating. Breakfasts are great. Complimentary gelato and refreshment bar was appreciated. Excellent location

Cons:

No

2026-10-30 • via Nuitee
B
BERİVAN • couple • tr
10
İtalya gezimizi ekstra güzelleştirdi 😍
Pros:

Konumu harika zaten… Odalar temizdi, çalışanlar güler yüzlüydü, yeme içme olanağı fazlaydı. Fazlasıyla memnun kaldık😍

2026-10-30 • via Nuitee
D
Daphne • couple • us
10
Pros:

Location! Location!

Cons:

N/A

2026-10-27 • via Nuitee
E
Elaine • solo_traveller • gb
9
Fabulous staff, great location, small rooms but they are great value for money.
Pros:

We have been several times. The staff are lovely, the proximity to the Duomo is amazing. Breakfast is good although can they bring back fruit cocktail. New addition of free ice cream is a nice touch

Cons:

Everything met our expectations

2026-10-26 • via Nuitee
S
Sarah • couple • gb
9
Fabulous little place to stay
Pros:

Friendly efficient and helpful staff. Location is excellent close to everything.

Cons:

Nothing

2026-10-25 • via Nuitee
下村 • solo_traveller • jp
5
2026-10-23 • via Nuitee
A
Anna • solo_traveller • us
8
2026-10-23 • via Nuitee
B
Barbara • solo_traveller • us
9
Can't get any closer to the Duomo
Pros:

The homemade gelato, the mini pastries, the cantucci and filtered water being made available throughout the day was a nice touch.

2026-10-23 • via Nuitee
A
Apryl • couple • us
10
Love this place!
Pros:

This hotel was phenomenal! It is centrally located so it was very easy to get around the city. They offer baggage storage if you are carrying a lot of luggage, although I think we surprised our hosts by only bringing backpacks 😂. The staff was incredibly kind and gave great points of interest to visit. There's also free gelato daily and it is SO delicious! If you dont want to climb the stairs to the hotel floor, they do have an elevator.

Our room was a good size for two people and the beds were comfortable. We had a view of the Duomo, however, it was under construction. Regardless, it was a breathtaking view each time I opened the windows. The bathroom was fantastic, equipped with two rain shower heads and two removable shower heads on opposite sides. The room at night is also very quiet. If you open a window, you may hear street performers playing at night, but it is still quiet enough where you can sleep peacefully.

My only regret is not staying here longer!

2026-10-22 • via Nuitee
A
angela • couple • it
10
Che dire questo hotel è magico consigliatissimo
Pros:

La nostra stanza con vista

Cons:

Nn c’è nulla che nn mi sia piaciuto

2026-10-20 • via Nuitee
N
Nikki • couple • us
9
Very relaxing and helpful staff. Loved the free gelato, coffee and other amenities offered
Pros:

The friendly staff and location

Cons:

Size of the room

2026-10-20 • via Nuitee
S
Sonia • couple • us
10
Perfect hotel, location was great, staff were all amazing and of course we got to meet Lioni.
Pros:

The staff were wonderful and so helpful, I didn’t want to leave the room, nice and roomy, a place for all of your things and the terrace was my favorite part. We LOVED everything about this hotel, not too modern but felt like Tuscany. The breakfast outstanding, the bar, wonderful, we wish we could have stayed longer

Cons:

Nothing

2026-10-17 • via Nuitee
N
Nilda • couple • us
8
Good to very good
Pros:

Breakfast is really good especially the staff

Cons:

Room is small and balcony can only view the top but not the bottom part due to too high fence

2026-10-16 • via Nuitee
D
dennis • solo_traveller • us
9
Wonderful friendly staff Excellent location and they had free gelato !
Pros:

Great location and amazingly quiet for being in the center of activity

Cons:

The rooms were quite small but adequate

2026-10-14 • via Nuitee
J
Jerry • couple • us
7
We had a great time at this hotel.
Pros:

The location and staff couldn't have been better! Everything was within walking distance, making it incredibly convenient to explore the area. We especially loved the comfortable sitting area where complimentary gelato, cookies, and coffee were available. There was also a lovely outdoor seating area where you could relax and enjoy your coffee. It was such a nice touch and made our stay even more enjoyable!

Cons:

The room was quite small, which was a bit disappointing. However, since we spent very little time in the room, it really didn't affect our overall experience or enjoyment of the stay.

2026-10-14 • via Nuitee
M
marie-christine • solo_traveller • fr
10
Perfect location in front of the duomo and very friendly staff
Pros:

Location and staff very friendly

Cons:

Small room

2026-10-08 • via Nuitee
K
Kimberly • couple • mt
10
2026-09-19 • via Nuitee