Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and functional
Friendly staff
Excellent location
Varied breakfast
Cons:
Slightly dated structure
Some noise issues

Categories

Cleanliness
8.56
The hotel is noted for being clean and functional by several reviewers.
Service
9.03
Multiple reviews highlight the friendliness and helpfulness of the staff.
Location
9.07
The hotel is praised for its excellent location near Lucca and convenient parking.
Room Quality
8.52
Rooms are described as cozy and clean, although some mention some dated features.
Amenities
8.05
Basic amenities mentioned positively with a note about some wanting more variety.
Value for Money
8.51
Overall perceived as a good value considering the location and services.
Food and Beverage
8.56
Breakfast is generally described as excellent and varied.
Overall Experience
8.53
Reviewers had a generally positive experience with mentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:11

Property Description

Convenient Location
Located just outside the ancient walls of Lucca and a short walk from the main train station, Rex Hotel offers easy access to the historic center in just 5 minutes.

Comfortable Rooms
All rooms at Hotel Rex are equipped with modern amenities such as air conditioning, satellite TV, and a fridge. The private bathrooms feature a shower and hairdryer for your convenience.

Explore and Enjoy
Situated near major motorway exits, guests can effortlessly explore the picturesque Tuscan countryside and nearby cities like Siena, Pisa, and Florence. After a day of sightseeing, return to the hotel to enjoy a generous sweet and savoury buffet breakfast.

Book your stay at Rex Hotel now and let our professional and friendly staff make your visit to Lucca truly memorable.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1679 reviews
Cleanliness: 8.56
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
B
Brittany • family_with_children • us
10
Great location, very friendly staff
2026-08-04 • via Nuitee
D
Danilo • solo_traveller • it
10
Pros:

La posizione, vicino alla stazione ferroviaria, a due passi dalle mura, la titolare disponibile e socievole.

Cons:

Pochi giorni🤣

2026-08-03 • via Nuitee
T
Tomczak • family_with_children • pl
6
Pros:

Lokalizacja bardzo dobra blisko stacji , śniadania pyszne i personel miły i pomocny na plus klimatyzacja

Cons:

Pokoje okropnie stare, ściany dziwnie pomalowane i nie za czysto.

2026-08-03 • via Nuitee
M
Mark • family_with_children • gb
10
Friendly, clean and very well located.
Pros:

Very friendly staff, room was great/v.clean and had everything we needed. The location is wonderful- a stones throw from the train station, and a short walk to the city walls.

Cons:

N/A

2026-08-02 • via Nuitee
G
Graziella • solo_traveller • it
10
2026-08-02 • via Nuitee
R
Raphael • solo_traveller • pl
9
Pros:

Wspaniała lokalizacja: obok dworca kolejowego, ale w ogóle nie słychać pociągów; do bramy Porta San Pietro rzut beretem, skąd odjeżdżają autokary Tau Touring do Torre del Lago, gdzie odbywa się Festiwal Puccini. Niezwykle uprzejmy i życzliwy personel.

Cons:

Bez żadnych zastrzeżeń.

2026-07-25 • via Nuitee
J
John • solo_traveller • au
6
Pros:

Staff were friendly. European style Breakfast was not great but okay. Close to train station and an easy walk to the city

Cons:

Older looking hotel in need of upgrades. Bathroom was tiny. Location seemed a bit dodgy at night but we had no issues.

2026-07-25 • via Nuitee
J
JZ63 • solo_traveller • pl
8
Pros:

The hotel is near the railway station and also to the city centre - good location. Very helpful and polite staff. A pretty decent breakfast with a good capuccino.

Cons:

Nothing really serious.

2026-07-22 • via Nuitee
W
WILDSICI • solo_traveller • it
7
Pros:

Ottima posizione vicino alla stazione e al centro di Lucca. Bollitore in xamera

Cons:

Struttura un po' datata nell'arredamento della stanza e del bagno. Non ho capito nonostante impegno di prendere la camera con carta di credito su booking e pagamento con bancomat all'arrivo perche' mi sia stata chiesta una carta di credito per inserire i dati

2026-07-22 • via Nuitee
B
Bonifacio • family_with_children • it
6
2026-07-21 • via Nuitee
M
Marta • family_with_children • it
10
Hotel da consigliare a chiunque voglia andare a Lucca
Pros:

La colazione eccezionale per un hotel 3 stelle, persone gentilissime e sempre sorridenti, complimenti continuate così

2026-07-21 • via Nuitee
G
gabryella65 • solo_traveller • it
9
2026-07-18 • via Nuitee
F
Fernando • solo_traveller • es
10
Pros:

Llegar cargado y verte el hotel en la puerta de.la estación de tren es una bendición.

Además está a pocos minutos andando del centro.

El personal muy servicial y agradable.

Cons:

Pequeños detalles de decoración de las habitaciones. Se ve un poco anticuado, con poca inversión podrían mejorar su aspecto bastante.

2026-07-18 • via Nuitee
S
Scarfo' • solo_traveller • it
6
Pros:

La vicinanza alla stazione e al centro di Lucca

Cons:

Colazione misera, arredi vetusti

2026-07-18 • via Nuitee
G
Giovanni • solo_traveller • it
9
Ottimo con un ma...
Pros:

La posizione e la possibilità di parcheggio per l'auto

Cons:

Viaggiando in tre, anche se esteticamente piacevole, la sistemazione dei letti nel soppalco non si è dimostrata agevole e pratica.

2026-07-17 • via Nuitee
S
Stefano Spinosa • solo_traveller • it
9
Valido
Pros:

Posizione strategica (a poche decine di metri dalla stazione ferroviaria).
Il personale.
Diversi servizi in camera (prodotti da bagno, set per il tè, minibar, condizionatore, cassaforte).
Colazione ben variegata tra dolce e salato.
Il bar.
Il minibar ben fornito di bevande...

Cons:

... ma privo di snack...
Mancanza di una presa di corrente in bagno.
Passeggiando per la stanza il vassoio per il tè continuava a vibrare; ho dovuto posizionarlo sopra il minibar perché non vibrasse più.
La disposizione della carta igienica rispetto al water e della rastrelliera con le salviette rispetto al lavandino; avrei preferito che fossero piazzate lateralmente e non sul lato opposto.
Avrei preferito un box doccia al posto di una vasca doccia; ho dovuto spostare il tappetino per evitare che la vasca si riempisse d'acqua. Dalla doccia l'acqua non scorreva troppo fluida.

2026-07-17 • via Nuitee
V
Valentina • solo_traveller • it
8
2026-07-16 • via Nuitee
J
Jürg • solo_traveller • ch
7
2026-07-15 • via Nuitee
L
lele • couple • it
10
Pros:

Struttura fantastica, personale disponibile e soprattutto vicinissima alla stazione di Lucca.

2026-07-14 • via Nuitee
E
Eleonora • solo_traveller • it
7
2026-07-14 • via Nuitee