Hotel San Marco

Hotels
9.1 (1950 reviews)
Via San Marco, 368 , Lucca , IT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Very friendly, attentive and helpful staff
Excellent location within a short walk to Lucca centre
Clean, comfortable rooms and beds
Very good/excellent breakfast with variety
Pleasant pool and outdoor area
Availability of bikes
Cons:
Pool maintenance could be better (filtration/cleanliness) and pool is small
Bike rental equipment sometimes in poor condition
Some rooms are a bit noisy/thin-walled and some lack a balcony
Minor in-room omission noted (no kettle in at least one room)

Categories

Cleanliness
9.2
Multiple guests describe rooms as spotlessly clean and well kept; overall cleanliness is a strong positive.
Service
9.5
Staff repeatedly called friendly, welcoming and helpful; reception gave excellent local recommendations and attentive service.
Location
9.4
Consistently praised for a short walk to Lucca's centre/walls; location is a key positive.
Room Quality
8.6
Rooms described as comfortable, spacious and well furnished, but occasional issues noted (some noise/thin walls, no balcony in some rooms, missing kettle).
Amenities
8.7
Pool and outdoor area are appreciated and add value, but some guests note pool maintenance concerns and bike rental equipment could be in better condition.
Value for Money
8.9
Guests mention good quality and value; generally seen as a worthwhile choice for the location and services offered.
Food and Beverage
9.2
Breakfast repeatedly described as very nice/excellent with good variety; food offering is a clear positive.
Overall Experience
9.3
Overall extremely positive stays reported—friendly staff, great location, clean rooms and pleasant pool/grounds lead to strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:22

Property Description

Luxurious Stay with Pool and Terrace Dining

Swimming Pool and Terrace Dining: Hotel San Marco offers air-conditioned rooms with a refreshing swimming pool and a charming terrace for dining. Enjoy a buffet breakfast with garden views and choose from a variety of lunch options.

Bicycle Rental and Free Parking: Explore Lucca conveniently with the hotel's bicycle rental service and take advantage of the free parking.

Local Beer and Wine Tasting: Indulge in local Bruton beers and Fattoria di Magliano wines at the bar. Don't miss out on the electric-vehicle charging station available on site.

Experience the perfect blend of comfort and convenience at Hotel San Marco. Book now for an unforgettable stay!

Important information:

The hotel also features a garage. Please contact the property for further details.

A surcharge applies for the usage of the electric vehicle charging station. Please note that this service is provided upon reservation.

Please note that air conditioning is only available during summer.

Please note that heating is only available from the 1st of November to the 31st of March.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Oct 19, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Location

Guest Reviews

9.1
Based on 1950 reviews
Cleanliness: 9.2
Service: 9.5
Location: 9.4
Room Quality: 8.6
Amenities: 8.7
Value for Money: 8.9
Food and Beverage: 9.2
Overall Experience: 9.3
F
Fabio • couple • it
9
2026-09-19 • via Nuitee
D
Dusan • solo_traveller • rs
10
2026-09-18 • via Nuitee
F
FABRIZIO • solo_traveller • it
10
2026-09-18 • via Nuitee
L
Lars • couple • dk
8
Pros:

Perfekt lokation og meget rent og pænt

Cons:

Aircondition virkede ikke

2026-09-18 • via Nuitee
S
Susanne • solo_traveller • gb
10
Great hotel and location
Pros:

Well located hotel just a short walk into the walled city and in a nice area with good local restaurants.
Very comfortable and clean room in the older villa beside the main hotel. Lovely pool and garden area and good breakfast included. Staff were all lovely and very helpful too. Would definitely recommend.

Cons:

NA

2026-09-16 • via Nuitee
D
Donagh • couple • ie
10
2026-09-16 • via Nuitee
V
Victoria • family_with_children • gb
9
Amazing couple of days at the hotel , lots to see and do
Pros:

Everyone at the hotel was amazingly friendly as soon as we arrived .

Cons:

Hotel was in a great location , very clean

2026-09-16 • via Nuitee
I
Igor • couple • au
10
2026-09-14 • via Nuitee
A
aom69 • solo_traveller • fr
10
Pros:

Hotel san Marco
Tres bel hôtel chambre confortable avec nombreux rangements.
Petits déjeuner copieux et variés. (Les vienoiseries sont presque trop grosses)
Merci à Gabrielle pour son professionnalisme et son sourire au petit déjeuner.
La terrasse est très agréable avec table et différents chaises fauteuils et canapé  design.
Le coin  piscine est bien délimité est se rafraîchir après la visite de lucca est très agréable. Un grand merci à Fabio a la réception pour ses explications et ses conseils très avisés. Et a Rita également.
Un hôtel que nous conseillons vivement pour séjourner à Lucca facilité pour le stationnement voiture ;proche du centre historique (10 minutes à pied) calme confort et grand professionnalisme du personnels.

Cons:

Rien sauf un client indelicat et stupide qui a fumé dans sa chambre et qui a déclenché l alarme incendie à 5h du matin

2026-09-14 • via Nuitee
R
Robert • solo_traveller • gb
10
Friendly, smart comfortable hotel in perfect location
Pros:

Friendly, helpful welcome, with maps and local information

Cons:

Nothing

2026-09-14 • via Nuitee
T
Tomáš • solo_traveller • cz
10
2026-09-14 • via Nuitee
R
Rikke • family_with_children • dk
10
2026-09-13 • via Nuitee
S
Sinead • couple • gb
10
2026-09-13 • via Nuitee
T
Thomas • couple • de
10
2026-09-13 • via Nuitee
S
Svein Olav • couple • no
8
2026-09-13 • via Nuitee
F
Fabienne • solo_traveller • be
5
2026-09-12 • via Nuitee
S
Steffi • solo_traveller • de
10
Gut geführtes modernes Stadthotel mit Pool
Pros:

Ein gut geführtes modernes Hotel mit Pool und gutem Frühstück. Auch eine Bar ist vorhanden. Es gibt zwar kein Restaurant, aber es gibt immer ein paar vorbereitete Kleinigkeiten zu Essen. Räder können gemietet werden. Gegenüber ist ein kostenloser öffentlicher Parkplatz. Die Stadt ist fußläufig gut erreichbar. Wir würden wieder buchen.

Cons:

Es gab nix zu meckern

2026-09-12 • via Nuitee
U
Una • solo_traveller • ie
6
2026-09-11 • via Nuitee
U
Udo • couple • de
6
Pros:

Nettes Personal

Cons:

Parkplatzsituation war unbefriedigend

2026-09-11 • via Nuitee
B
Bente_R • solo_traveller • no
9
2026-09-11 • via Nuitee