Hotel San Marco

Hotels
9.1 (1950 reviews)
Via San Marco, 368 , Lucca , IT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Very friendly, attentive and helpful staff
Excellent location within a short walk to Lucca centre
Clean, comfortable rooms and beds
Very good/excellent breakfast with variety
Pleasant pool and outdoor area
Availability of bikes
Cons:
Pool maintenance could be better (filtration/cleanliness) and pool is small
Bike rental equipment sometimes in poor condition
Some rooms are a bit noisy/thin-walled and some lack a balcony
Minor in-room omission noted (no kettle in at least one room)

Categories

Cleanliness
9.2
Multiple guests describe rooms as spotlessly clean and well kept; overall cleanliness is a strong positive.
Service
9.5
Staff repeatedly called friendly, welcoming and helpful; reception gave excellent local recommendations and attentive service.
Location
9.4
Consistently praised for a short walk to Lucca's centre/walls; location is a key positive.
Room Quality
8.6
Rooms described as comfortable, spacious and well furnished, but occasional issues noted (some noise/thin walls, no balcony in some rooms, missing kettle).
Amenities
8.7
Pool and outdoor area are appreciated and add value, but some guests note pool maintenance concerns and bike rental equipment could be in better condition.
Value for Money
8.9
Guests mention good quality and value; generally seen as a worthwhile choice for the location and services offered.
Food and Beverage
9.2
Breakfast repeatedly described as very nice/excellent with good variety; food offering is a clear positive.
Overall Experience
9.3
Overall extremely positive stays reported—friendly staff, great location, clean rooms and pleasant pool/grounds lead to strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:22

Property Description

Luxurious Stay with Pool and Terrace Dining

Swimming Pool and Terrace Dining: Hotel San Marco offers air-conditioned rooms with a refreshing swimming pool and a charming terrace for dining. Enjoy a buffet breakfast with garden views and choose from a variety of lunch options.

Bicycle Rental and Free Parking: Explore Lucca conveniently with the hotel's bicycle rental service and take advantage of the free parking.

Local Beer and Wine Tasting: Indulge in local Bruton beers and Fattoria di Magliano wines at the bar. Don't miss out on the electric-vehicle charging station available on site.

Experience the perfect blend of comfort and convenience at Hotel San Marco. Book now for an unforgettable stay!

Important information:

The hotel also features a garage. Please contact the property for further details.

A surcharge applies for the usage of the electric vehicle charging station. Please note that this service is provided upon reservation.

Please note that air conditioning is only available during summer.

Please note that heating is only available from the 1st of November to the 31st of March.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Oct 19, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Location

Guest Reviews

9.1
Based on 1950 reviews
Cleanliness: 9.2
Service: 9.5
Location: 9.4
Room Quality: 8.6
Amenities: 8.7
Value for Money: 8.9
Food and Beverage: 9.2
Overall Experience: 9.3
L
Lucica • couple • ro
10
Relaxant
Pros:

Amplasarea, terasa, atmosfera!

Cons:

Nu a fost nimic care să nu-mi placă!

2026-10-30 • via Nuitee
S
Stefania • couple • it
10
Pros:

Tutto, ci siamo sentiti come a casa

Cons:

Niente

2026-10-29 • via Nuitee
G
giulia • couple • it
9
2026-10-29 • via Nuitee
G
Giancarlo • couple • it
8
2026-10-29 • via Nuitee
M
Majella • couple • ie
10
A wonderful 5 night stay … hope to return next year !
Pros:

Very nice hotel with welcoming staff … very helpful and kind ,lovely pool area .The bedroom was very comfortable and quiet ! It was a 7 or 8 minute walk to the city of Lucca

Cons:

Liked everything

2026-10-29 • via Nuitee
J
Johanna • solo_traveller • fr
10
2026-10-29 • via Nuitee
W
Wolfgang • solo_traveller • de
9
2026-10-29 • via Nuitee
R
Romano • solo_traveller • it
9
2026-10-28 • via Nuitee
F
Francisco • couple • us
10
2026-10-28 • via Nuitee
R
Ramona • couple • de
9
Eine wunderbare Unterkunft in Lucca
Pros:

Das Frühstück muss unbedingt zuerst genannt werden. Toll! Auch die netten Mitarbeiter*innen sind hervorzuheben. Kein Wunsch bleibt unerfüllt, wenns geht. Leider hatte unser erstes Zimmer einen technischen Defekt bei der Lüftung, sodass ein immer wiederkehrendes Brummen uns wach hielt. Am nächsten Tag bekamen wir ein anderes Zimmer im Anbau und so konnte der Urlaub ein Erfolg in jeder Hinsicht sein.
Die Entfernung in die Stadt ist gut zu erlaufen und ein Supermarkt ist auch nicht weit.

Cons:

Die Matratzen im ersten Zimmer waren unglaublich hart. Aber das ist sicherlich Geschmackssache. Mit unserem Zimmerwechsel hatte sich das Problem erledigt.
Wer empfindlich mit Geräuschen ist, sollte wissen, dass das Hotel an einer befahrenenen Straße liegt. Die hinteren Zimmer sind aber relativ leise.

2026-10-27 • via Nuitee
S
Sten • solo_traveller • nl
7
2026-10-27 • via Nuitee
M
meital • couple • il
10
2026-10-25 • via Nuitee
N
Nicolas • solo_traveller • fr
8
The staff is perfect
Pros:

The staff is really the highlight at this hotel. They couldn't be nicer.
It's also very clean

Cons:

10 minutes walk from the wall. Not bad of course.

2026-10-25 • via Nuitee
C
Carmel • couple • nz
10
such a great place to visit. Lucca is full of beautiful sights.
Pros:

Easy walking to the old city with very friendly helpful staff to provide maps and make suggestions.

2026-10-25 • via Nuitee
N
Nick • solo_traveller • au
9
2026-10-25 • via Nuitee
J
Johannes • couple • nl
8
Voor herhaling !
Pros:

De vriendelijkheid van het personeel en hygiene, en hotel(kamer).

Cons:

Misschien dat er geen restaurants ed in de directe omgeving. Overigens was een eindje lopen (20 min) ook helemaal niet erg.

2026-10-25 • via Nuitee
F
Fred • couple • de
10
Sehr schöner und erholsamer Urlaub
Pros:

Sehr gute und ruhige Lage vor der Stadtmauer (10 Minuten) zuvorkommendes und freundliches Personal, sehr gutes Frühstück,Top Sauberkeit im Zimmer als auch im Hotel. Sehr gute Betten. Wir waren nicht das letzte Mal da.

2026-10-24 • via Nuitee
J
Jeroen • family_with_children • nl
9
Fijne uitvalsbasis voor Toscane en Lucca. Heerlijk ontbijt
Pros:

heerlijk ontbijt. binnen 5-10 minuten wandelen in centrum Lucca

Cons:

Badkamer tikje onhandig en verouderd. Maar verder dikke prima qua prijs/kwaliteit

2026-10-24 • via Nuitee
F
Federico • couple • ch
9
Tolles Hotel & sehr freundliche Mitarbeiter
Pros:

Sehr freundliches und zuvorkommendes Personal. Das Frühstück war reichhaltig und sehr gut. Die Altstadt ist gut zu Fuss erreichbar und in der Nähe befinden sich gute Restaurants. Auch sehr praktisch ist, dass es eine elektrische Ladestation für Autos gibt.
Wir waren rundum zufrieden und empfehlen diese Unterkunft sehr!

2026-10-23 • via Nuitee
D
Dirk • couple • de
8
2026-10-21 • via Nuitee