Grand Hotel Terme & SPA - Chianciano

Hotels
B.Zar Hotel&Co.
7.8 (1194 reviews)
Piazza Italia 8 , Chianciano Terme , it

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good spa services
Friendly staff
Nice location
Cons:
Cleanliness issues
Dated facilities
Value for money concerns

Categories

Cleanliness
6.3
Numerous complaints about dirt and mold throughout the hotel.
Service
8.3
Staff described as polite and kind, but limited in availability.
Location
8.8
Convenient location with a tranquil setting.
Room Quality
7.3
Rooms are dated and some have problems such as old wallpaper.
Amenities
7.8
Spa facilities are nice but reported to be too cold; some amenities dated.
Value for Money
6.8
Guests felt that the quality did not meet the price expectations.
Food and Beverage
8.8
Breakfast is good, although somewhat limited in options.
Overall Experience
8.3
Mixed feelings overall with some positive experiences overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:54

Property Description

Luxurious Wellness Experience

Experience the ultimate relaxation at Grand Hotel Terme & SPA, nestled between a serene wood and the vibrant main square of Chianchiano Terme. Indulge in the hotel's wellness center boasting indoor pools, a saltwater pool with chromotherapy, and a chlorine-free heated pool with underwater music. Unwind in the Turkish bath, saunas, and relaxation areas, complemented by a fully-equipped gym.

Elegant Rooms with Modern Amenities

Each air-conditioned room at Grand Hotel Terme & SPA offers a luxurious stay with a 43" satellite TV, safe, and minibar. Enjoy the comfort of complimentary bathrobes and slippers, ensuring a cozy and relaxing retreat.

Delicious Dining Options

Savor exquisite meals at the hotel's à la carte restaurant, featuring a variety of culinary delights including vegan options (available with reservation).

Book your stay now and elevate your holiday experience at Grand Hotel Terme & SPA.

Important information:

Please note, the indoor pool is accessible to children from 9:30 until 16.30.Swimming pool: Closed from Wed, Dec 10, 2025 until Wed, May 20, 2026

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: FLR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 20 per person per night when using an available cot.
    Children up to and including 14 years old stay for € 20 per person per night when using an existing bed.
    Children from 2 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    People 13 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1194 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 8.8
Overall Experience: 8.3
V
Veronika family_with_children it
9
2026-04-09 via Nuitee
F
fiorini couple it
8
Pros:

Cibo e S.p.A.

Cons:

Si vede che non c’è manutenzione

2026-04-09 via Nuitee
G
Giorgio couple it
7
2026-04-09 via Nuitee
E
enrica couple it
6
Carino
Pros:

Essendo un 4 stelle a parte la spa (che vai allo sbaraglio nn essendoci mai nessuno )la struttura così così

Cons:

4 stelle ci vorrebbe il bollitore nelle camere
Più personale
E le terrazze dargli una ristrutturata

2026-04-08 via Nuitee
M
Mario francesco couple it
8
2026-04-08 via Nuitee
F
Fabrizio couple it
10
2026-04-07 via Nuitee
A
azzurra couple it
4
Non scegliete questo hotel.
Pros:

Hotel totalmente abbandonato a se stesso.

Cons:

Spa abbandonata, nessuna possibilità di fare trattamenti per non parlare della cena ,tutta la sera 1 solo cameriere che poverino si è fatto in 10.Sembra un hotel abbandonato.

2026-04-06 via Nuitee
V
veronica couple it
5
Pros:

La spa bella aperta fino a tardi , camera accogliente

Cons:

Hotel vecchio avrebbe bisogno di ristrutturazione, personale insufficiente a colazione e cena

2026-04-06 via Nuitee
G
Gabrielli couple it
1
Un disastro non vale la spesa fatta
Pros:

Nulla, pubblicità e descrizione ingannevole

Cons:

Tutto

2026-04-06 via Nuitee
L
Laura couple it
9
2026-04-05 via Nuitee
B
Bernardo couple it
5
Cons:

la cena : cibo riscaldato (male) al microonde

2026-04-04 via Nuitee
E
Erika couple it
1
Non ha nella del grand hotel, soldi buttati
Cons:

La struttura è vecchia, manutenzione inesistenze (carta da parati sporca o rotta, infiltrazioni nella sala colazione, terrazzino esterno sporco, bagno della camera fermo agli anni 70)
Buffet della colazione alle 9.10 imbarazzante, la parte salata completamente vuota, non erano presenti neanche i bicchieri per prendere succhi o acqua, ma bicchieri della birra in plastica e termos per il cappuccino d’asporto.
Succhi completamente annacquati, proposta dei dolci nella media (classici prodotti surgelati che si trovano ovunque)
In sala solo un ragazzo che cercava di tamponare come poteva la situazione.
Non lo consiglio

2026-04-04 via Nuitee
D
Davide couple it
8
Pros:

I colori della stanza, i design sia della camera che del bagno, il centro benessere

2026-04-03 via Nuitee
L
Luschi couple it
9
2026-04-03 via Nuitee
C
Chiara couple it
8
2026-04-02 via Nuitee
L
Libertini solo_traveller it
10
2026-04-02 via Nuitee
M
Matteo couple it
7
Relax
Pros:

Ottima struttura, accogliente, pulita, camere spaziose, confortevoli e molto silenziose. La spa eccellente, lo staff molto gentile. Colazione sublime.

Cons:

Unica pecca la cena, non abbiamo preso i primi piatti, quindi non posso dire qualcosa al riguardo, i secondi però erano un pò troppo scarsi, porzioni gourmet.

2026-04-02 via Nuitee
F
Fabio couple it
9
Piacevole soggiorno
Pros:

La stanza era grande e ben arredata colazione ben rifornita di tutto Spa carina con zona saune e due piscine interne postazioni idromassaggio non tutti funzionanti

Cons:

Ambiente SPA poco riscaldato

2026-03-31 via Nuitee
R
renzo couple it
9
2026-03-31 via Nuitee
W
wang extended_group it
5
2026-03-31 via Nuitee