Grand Hotel Terme & SPA - Chianciano

Hotels
•
B.Zar Hotel&Co.
7.8 (1525 reviews)
Piazza Italia 8 , Chianciano Terme , IT
+39 0578 63254

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good spa services
Friendly staff
Nice location
Cons:
Cleanliness issues
Dated facilities
Value for money concerns

Categories

Cleanliness
6.3
Numerous complaints about dirt and mold throughout the hotel.
Service
8.3
Staff described as polite and kind, but limited in availability.
Location
8.8
Convenient location with a tranquil setting.
Room Quality
7.3
Rooms are dated and some have problems such as old wallpaper.
Amenities
7.8
Spa facilities are nice but reported to be too cold; some amenities dated.
Value for Money
6.8
Guests felt that the quality did not meet the price expectations.
Food and Beverage
8.8
Breakfast is good, although somewhat limited in options.
Overall Experience
8.3
Mixed feelings overall with some positive experiences overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:54

Property Description

Luxurious Wellness Experience

Experience the ultimate relaxation at Grand Hotel Terme & SPA, nestled between a serene wood and the vibrant main square of Chianchiano Terme. Indulge in the hotel's wellness center boasting indoor pools, a saltwater pool with chromotherapy, and a chlorine-free heated pool with underwater music. Unwind in the Turkish bath, saunas, and relaxation areas, complemented by a fully-equipped gym.

Elegant Rooms with Modern Amenities

Each air-conditioned room at Grand Hotel Terme & SPA offers a luxurious stay with a 43" satellite TV, safe, and minibar. Enjoy the comfort of complimentary bathrobes and slippers, ensuring a cozy and relaxing retreat.

Delicious Dining Options

Savor exquisite meals at the hotel's à la carte restaurant, featuring a variety of culinary delights including vegan options (available with reservation).

Book your stay now and elevate your holiday experience at Grand Hotel Terme & SPA.

Important information:

Please note, the indoor pool is accessible to children from 9:30 until 22:30.

Only small dogs (up to 15 kg) are permitted, at a cost of €25 per night. Medium or large dogs are not allowed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

7.8
Based on 1525 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 8.8
Overall Experience: 8.3
M
Moria • couple • il
4
מרכז מאד
Pros:

הדבר היחיד שהיה טוב זה הפקיד בקבלה שהיה שירותי

Cons:

המקום ישן והארוחת בוקר דלה ביותר ורמה נמוכה.. בהתחלה היינו בחדר וראינו שהמזגן לא עובד אז החליפו לנו חדר

2026-11-07 • via Nuitee
G
Gaia • couple • it
10
2026-11-05 • via Nuitee
L
Luigi • couple • it
4
X una notte ci può stare
Pros:

La colazione ottima

Cons:

Hotel troppo vecchio ha bisogno di una ristrutturazione

2026-11-05 • via Nuitee
D
Davide • couple • it
9
2026-11-02 • via Nuitee
G
Ginevra • couple • it
1
2026-11-01 • via Nuitee
L
Lorenzo Bussolari • couple • it
10
2026-11-01 • via Nuitee
P
Pilar Remarchuk • couple • co
7
2026-10-29 • via Nuitee
G
Giuseppe • solo_traveller • it
7
2026-10-29 • via Nuitee
G
Georgia • couple • au
10
2026-10-27 • via Nuitee
R
roby • extended_group • it
9
2026-10-26 • via Nuitee
V
Valentina • couple • it
8
Manca un po’ di cura nei dettagli ma lo staff compensa
Pros:

Staff disponibilissimo. La presenza di Spa e ristorante dentro l’hotel permettono di avere tutto il necessario per una giornata di relax senza uscire. Il ristorante, aperto a cena, ha scelte con base carne, pesce e vegetatiane. La colazione ha una buona scelta sia dolce che salata. Le stanze sono pulite con doppia scelta di cuscini. Assolutamente apprezzabile l’assenza di limiti di durata del percorso in spa.

Cons:

Stanza un po’ fredda anche provando a gestire la temperatura con il termostato. Alcune aree della spa erano in manutenzione e le altre forse meriterebbero un po’ di attenzione in più.

2026-10-25 • via Nuitee
I
Ivano • couple • it
8
Viaggio economico
Pros:

La colazione e il personale

Cons:

La SPA abbastanza datata e non tutto funzionale.
La mancanza di un bar interno, sopratutto alla sera.
Sicuramente hotel che abbisogna di ristrutturazione.

2026-10-23 • via Nuitee
A
Alessia • couple • it
8
2026-10-21 • via Nuitee
F
Filippi • couple • it
5
Cons:

Poco servizio spa poco funzionante ci sono tornata dopo circa 6 anni e sono rimasta delusa

2026-10-20 • via Nuitee
M
Martin • couple • cz
10
2026-10-19 • via Nuitee
F
Fabrizio • couple • it
1
ORRIBILE A DIR POCO.
Pros:

Il personale,l unica cosa decente della struttura,il receptionist molto bravo cordiale,educato e molto disponibile.

Cons:

Tutto,dalla pulizia agli arredamenti,moquette di 200 anni fa,puzza di vecchio e bagnato e stagnato.porta della stanza che rimane aperta.Cimici dappertutto nella stanza.Puzza di morto ovunque.Spa completamente fuori uso tranne le due piscine.Veramente HOTEL DA INCUBO.

2026-10-19 • via Nuitee
S
Sophie • couple • gb
6
2026-10-18 • via Nuitee
R
Ronnie Dolev • couple • il
8
מלון עם ספא והרבה פוטנציאל
Pros:

הבחור בקבלה היה חדש, אבל מאוד חברותי ומשתדל. יש ספא מים חמים שפתוח עד שעות מאוחרות.
בזכות מודעה יפה במלון ועבודות אמנות אטרוסקיות (או חיקויים שלהם) גילינו שיש מוזיאון מהמם ביופיו על האטרוסקים בעיר (Chiacino). מומלץ להגיע לפחות לשעתיים.

Cons:

המקום מרוחק מ Montepulciano שאליה התכוונו להגיע.
ארוחת הבוקר לא טעימה. המלון דורש שיפוץ (בייחוד המסדרונות). היה ריח חריף של אקונומיקה כשהגענו.

2026-10-17 • via Nuitee
S
Stefano • couple • it
3
2026-10-11 • via Nuitee
D
Davide • couple • it
7
Staff gentilissimo e ottima S.p.A. , colazione super !
Pros:

Staff , colazione , spa ,posizione.

Cons:

Frigo bar vuoto

2026-10-09 • via Nuitee