Park Hotel ai Cappuccini

Hotels
Independent
9.2 (49 reviews)
Via Tifernate, 55, Gubbio, PG, 06024 , Gubbio , IT

Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Express check-out
Fireplace in lobby
Arcade/game room
Health club
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Staff were knowledgeable
Di livello è molto accogliente
Cons:
Poor service
Unclean amenities
Breakfast issues

Categories

Cleanliness
8.46
Bathroom floor was very slippery, suggesting a need for better maintenance.
Service
8.93
Staff were inattentive, with some experiences indicating poor customer service.
Location
9.97
Standard quality for this hotel tier.
Room Quality
9.42
Room was adequate, but improvements are needed for better comfort.
Amenities
9.45
Standard quality for this hotel tier.
Value for Money
10
Generally perceived as fair value given the overall rating.
Food and Beverage
7.91
Breakfast experience was not good, with staff inattentive and missing beverages.
Overall Experience
9.46
Mixed feelings with some significant improvements needed in service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:45

Property Description

Discover luxury and comfort at the Park Hotel ai Cappuccini, where history meets modern elegance in the heart of Gubbio.

Spa and Wellness
Indulge in rejuvenation at our serene spa, offering a variety of soothing massages, body treatments, and revitalizing facials. After a day of relaxation, enjoy our state-of-the-art health club, indoor pool, and soothing sauna.

Dining Delights
Savor the exquisite flavors of Regional cuisine at Ai Cappuccini restaurant, or unwind at our inviting bar/lounge with a drink of your choice. Start your mornings with a complimentary buffet breakfast, perfect for fueling your adventures.

Comfort and Convenience
Our well-appointed 92 guestrooms feature modern amenities like flat-screen TVs and minibars, ensuring a restful stay. With complimentary Wi-Fi, daily housekeeping, and options for express check-in, we cater to all your needs.

Experience the charm of Gubbio like never before – book your stay today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:30 AM to 8 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEG

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 33

See all policies

Location

Guest Reviews

9.2
Based on 49 reviews
Cleanliness: 8.46
Service: 8.93
Location: 9.97
Room Quality: 9.42
Amenities: 9.45
Value for Money: 10
Food and Beverage: 7.91
Overall Experience: 9.46
C
Camillo couple it
9
2026-07-12 via Nuitee
R
Roberta couple it
10
2026-07-12 via Nuitee
E
Emanuela couple it
10
2026-07-10 via Nuitee
E
Emanuela Maria couple it
10
Pros:

tutto

Cons:

non saprei

2026-07-10 via Nuitee
F
fabrizio solo_traveller it
9
2026-07-08 via Nuitee
A
Antonella solo_traveller it
9
Bello ma...
Pros:

Struttura fantastica immersa nel verde, bellissima piscina. Personale cortese, disponibile e gentile. Camera pulita.

Cons:

Colazione non a livello di un quattro stelle, nonostante la cortesia del personale.
Prezzo troppo elevato per quanto offerto.
Colazione non in linea con il prezzo,

2026-07-07 via Nuitee
L
Lehka couple it
10
Struttura accogliente e personale eccezionale
Pros:

Ho soggiornato in questa struttura per un fine settimana e mi sono trovata davvero molto bene.

Ho usufruito anche del ristorante interno e la cena è stata ottima, servita in una sala elegante e molto accogliente.

La colazione viene servita su una terrazza con una vista bellissima.

Un punto di forza è sicuramente lo staff: tutti sono stati estremamente gentili, sorridenti e sempre disponibili. Ci hanno aiutato con il parcheggio dell’auto, con i bagagli e si sono dimostrati pronti a soddisfare qualsiasi nostra esigenza, anche per i piccoli dettagli che hanno reso il soggiorno ancora più piacevole.

Consiglio vivamente di includere anche l’accesso alla spa durante il soggiorno. Ho apprezzato sia la vasca idromassaggio interna sia, soprattutto, la piscina riscaldata al primo piano e la sala relax, perfette per concedersi qualche ora di benessere.

Nel complesso è stata un’esperienza molto piacevole e consiglio sicuramente questa struttura.

2026-07-05 via Nuitee
F
Formica couple it
9
questo è stato il mio secondo breve soggiorno e spero di riuscire a farne un terzo possibilmente più lungo.
Pros:

camera molto comoda pulita e ben climatizzata, colazione abbondante per tutti i gusti e di ottima qualità, personale gentile ed estremamente professionale.
Spa e ristorante all’altezza di tutta la struttura che rende piacevole il soggiorno che soddisfa ogni esigenza.

Cons:

nulla

2026-06-21 via Nuitee
I
Ivan solo_traveller gb
8
Pros:

A very complete hotel in a small town

Cons:

Charging for use of the SPA is most unusual.

2026-06-20 via Nuitee
L
Lesley couple gb
8
Good but underwhelming.
Pros:

The location was excellent, just a short walk to the centre of Gubbio. The breakfast was very good with lots of variety, and the waiting staff remembered our complicated coffee order. We ate dinner one night and that was very good too with excellent recommendations for wine by the glass. The rooms were well equipped and maintained.

Cons:

The fact that you could only use the outdoor pool by paying E35 each a day! It wasn't clear that it was attached to the spa so you could only use the indoor pool without paying. This had an outdoor terrace that looked out at the building but we wanted to sit by an outdoor pool and look at the view without paying for full spa access, which we were not interested in.
We also didn't like the fact that the hotel was empty. This meant that the levels of service were reduced with no one at the bar near the pool and often no one at the indoor bar.
Finally, there was no attempt to tell us what was going on, either in the hotel or in Gubbio. We were surprised to see people drinking on the terrace on night as we were not aware that this was available and we were lucky to stumble on the Mille Miglia antique car race which the hotel seemed unaware of.

2026-06-17 via Nuitee
F
Françoise couple fr
10
Parfait
Pros:

Chambre spacieuse et très confortable. Accueil dès notre arrivée pour nous orienter vers le garage (gratuit). Petit déjeuner très varié avec terrasse donnant sur de belles vues.
Lors de notre séjour, il y avait un mariage, mais cela n’a généré absolument aucune nuisance : ni bruit dans l’hôtel, ni perturbation au restaurant. C’est exceptionnel.

Cons:

Nous aurions aimé que le dîner démarre plus tôt que 20 heures, mais cela est compensé par un service rapide et attentionné.

2026-06-15 via Nuitee
S
Sharon Magal couple il
10
Pros:

The room was perefect also the spa and pool were fancy and great the stuff and environment were great

2026-06-14 via Nuitee
K
Kate couple gb
10
Perfect, will book again.
Pros:

Excellent stay. Staff super helpful and friendly.
Breakfast choice was amazing.

Cons:

Missed coffee making facility in room.

2026-06-13 via Nuitee
A
Alberto couple it
7
Pros:

Personale molto gentile - parcheggio comodo camere spaziose

Cons:

Camere un po’ anonime e “fredde” (non di temperatura)

2026-06-12 via Nuitee
N
Nadia solo_traveller ch
10
Pros:

Absolut top. Super Garage, tolle Zimmer, Nachtessen und Frühstück ausgezeichnet, sehr schönes Ambiente und Spa Bereich 👏

2026-06-09 via Nuitee
C
Cornelia couple de
7
Pros:

Gut

2026-06-09 via Nuitee
D
danilo extended_group it
8
nice art collections
Pros:

the breakfast

Cons:

the spa

2026-06-03 via Nuitee
V
VinxMK solo_traveller it
10
Pros:

Accoglienza, cura dei dettagli, pulizia, bellezza della struttura, wellness fantastico, letti eccellenti. Davvero un'esperienza da ripetere.

Cons:

-

2026-06-03 via Nuitee
R
Remo family_with_children it
10
Uno dei più bei hotel visitati in Umbria ; offre molti servizi .
Pros:

Praticamente tutto : la posizione , il giardino , la struttura, la cucina , la gentilezza dello staff .

Cons:

Nulla

2026-06-02 via Nuitee
M
Marco couple it
9
Cons:

manca piscina scoperta

2026-06-02 via Nuitee