Hotel Helvetia Thermal SPA 4s

Hotels
9.1 (485 reviews)
Piazza Vittorio Veneto 11 , Porretta Terme , it

Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff professionalism
Clean and spacious facilities
Cons:
Limited parking options
Occasional service lapses in dining

Categories

Cleanliness
9.11
Guests frequently mention the cleanliness of the rooms and facilities.
Service
9.58
Staff is often described as friendly, attentive, and professional.
Location
9.12
Centrally located with easy access to local attractions.
Room Quality
9.07
Rooms are commonly noted to be spacious, well-equipped and comfortable.
Amenities
9.1
The spa and pool areas receive praise for their quality and maintenance.
Value for Money
9.06
Excellent value based on the quality of services provided.
Food and Beverage
8.61
Food quality is generally good, but some reviews suggest room for improvement.
Overall Experience
9.18
Overall experience is highly rated with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:18

Property Description

Luxurious Spa Centre in a Natural Cave
Hotel Helvetia Thermal Spa offers a unique experience with its modern spa centre located in a large natural cave. Guests can indulge in the large Hammam, a swimming pool with a hot tub, and soothing water cascades.

Elegant Rooms with Modern Amenities
All rooms are elegantly furnished and equipped with air conditioning, LCD TV, and a minibar for utmost comfort. Stay connected with free WiFi available throughout the hotel.

Thermal Swimming Pool for Health and Relaxation
The hotel's thermal swimming pool features water enriched with minerals, providing benefits for blood circulation, vascular issues, and overall relaxation.

Experience luxury and relaxation at Hotel Helvetia Thermal Spa. Book your stay now to unwind in the heart of Porretta Terme.

Important information:

Please note that the spa centre comes at a surcharge.

Children under 14 are not permitted in the spa centre. The outdoor hot tub is available for children in summer.

In order to access the spa and pool, swimming caps are mandatory.

Room rates on 31 December include a gala dinner.

Please note that, in order to access the property, all guests are requested upon check-in to show a green pass or a negative swab performed within 48 hours before arrival or a certificate of healing.

Some rooms can only be reached via stairs.

Please note that the following services, SPA and restaurant, will be unavailable from 27/04 to 30/05/26Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 15, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BLQ

Location

Guest Reviews

9.1
Based on 485 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.12
Room Quality: 9.07
Amenities: 9.1
Value for Money: 9.06
Food and Beverage: 8.61
Overall Experience: 9.18
L
Luca solo_traveller it
10
2026-08-08 via Nuitee
D
Derrick solo_traveller za
8
Grand entrance
Pros:

Clean, comfortable and ideal location.

Cons:

No one site car park or valet service offered.

2026-08-08 via Nuitee
S
Samanda solo_traveller gb
9
2026-08-04 via Nuitee
J
jean philippe couple fr
8
Un hôtel qui n’est pas fait pour une courte halte.
Pros:

La restauration le soir
La gentillesse du personnel

Cons:

La literie et le confort de la chambre

2026-08-03 via Nuitee
Y
Yannick solo_traveller fr
9
Séjour revigorant
Pros:

La qualité du SPA
Le restaurant

2026-08-02 via Nuitee
S
Stefanosss solo_traveller it
9
Pros:

Tutto erano almeno 10 anni che non andavo e sono rimasto assolutamente soddisfatto

Cons:

Forse un po di intrattenimento serale

2026-08-02 via Nuitee
P
Paolo couple it
10
Cons:

Il parcheggio costoso che offre la struttura

2026-07-24 via Nuitee
M
Marika couple it
8
Pros:

gli orari di accesso alla Spa e il check out.......

Cons:

il ristorante può migliorare......

2026-07-23 via Nuitee
E
Enrico couple it
10
Ottimo da ripetere
Pros:

L’ambiente

2026-07-23 via Nuitee
N
nicoletta couple it
10
Pros:

Colazione e posizione top.
Bellissima la Spa

Cons:

Niente

2026-07-22 via Nuitee
A
An extended_group be
9
2026-07-22 via Nuitee
C
Cathy couple au
6
2026-07-21 via Nuitee
D
Diana couple ar
10
Pros:

Palazzo bellissimo. Personale gentilissimo! Spa eccellente! Cucina prelibatissima!

2026-07-20 via Nuitee
C
Carlos couple br
10
Quero voltar.
Pros:

Das termas: a piscina enorme, há duas saunas, há processos para a circulação dentro da própria piscina.
A televisão poderia ter canaia a cabo e ser maior.

Cons:

Do café da manhã. No primeiro dia havia uma moça atendendo. Ela foi super simpática, pediu um ovo mexido do jeito que eu queria. A reposição dos alimentos estava OK. Mas no dia seguinte, havia um outro atendente e foi muito diferente: não havia reposição de alimentos e nada da cozinha nos foi oferecido. Destaque para a falta de reposição de ovo e do único queijo disponível.
Nos dois dias só havia um tipo de queijo no buffet! Muito estranho para a Itália.
A academia era muito pequena e quente.

2026-07-19 via Nuitee
M
Marcello couple it
9
Bellissima struttura molto elegante ci tornerò
Pros:

La struttura molto pulita ed elegante con tutti i confort necessari spa e terme comprese

Cons:

Ho notato delle piccole formichine nel bagno in camera , al sesto piano è abbastanza insolito, ma potrebbero essere venute dalle numerose e graditissime piante che ornano la struttura; quindi le ho segnalate ma non ne ho fatto un dramma.

2026-07-19 via Nuitee
V
Verza83 solo_traveller it
9
2026-07-19 via Nuitee
F
Francesca couple it
10
2026-07-17 via Nuitee
L
Luigi couple it
10
Breve ma amabilissimo stop in itinere
Pros:

L’atmosfera accogliente dell’hotel con la scalinata che portava alla terrazza di accesso alla SPA. Complessivamente ogni servizio era curato e a misura di ogni persona

Cons:

La posizione un po’ distante del garage

2026-07-16 via Nuitee
M
Mustafa solo_traveller do
9
2026-07-12 via Nuitee
E
Ermanno couple it
10
2026-07-10 via Nuitee