Hotel Chelsea

Hotels
8.3 (591 reviews)
Via Cappel Verde 1 D , Turin , it

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Central, unbeatable location for historic Turin
Friendly, helpful and welcoming staff
Very good and varied breakfast
Excellent on-site restaurant / Piedmont cuisine
Comfortable rooms with air conditioning and minibar
Generally quiet despite central location; bottled water on arrival
Cons:
Bathroom cleanliness issues (shower grout, screen, interior)
Limited and relatively expensive parking
No elevator / not suitable for guests with mobility issues
Some rooms feel small or need modernization
Occasional noise (tram, fridge) reported

Categories

Cleanliness
7
Mixed reports: many guests find rooms generally clean, but several mention bathroom issues (dirty shower grout, shower screen not closing, shower interior needing attention).
Service
9.2
Consistently praised: staff described as friendly, welcoming and helpful across multiple reviews.
Location
9.5
Excellent central location in the historic centre; convenient for walking tours, with tram/bus at the doorstep and generally quiet despite being central.
Room Quality
7.6
Rooms often comfortable with air conditioning, minibar and good beds, though some guests note small/exiguous rooms, a too-firm mattress for some, fridge noise and a need for modernization in parts of the property.
Amenities
8.2
Strong offerings such as a very good breakfast, on-site restaurant and welcome bottled water; parking available but limited/paid and there is no lift, which affects accessibility.
Value for Money
7.8
Generally positive value given quality and location, though parking costs and somewhat higher restaurant prices reduce perceived value for some guests.
Food and Beverage
9
Highly rated breakfast (varied and copious) and an excellent hotel restaurant serving notable Piedmont dishes.
Overall Experience
8.1
Overall pleasant stays emphasized by location and service; minor negatives (bathroom cleanliness, parking, lack of elevator, occasional noise) temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:51

Property Description

Central Location
The Chelsea, a small family-run hotel, is ideally situated just 50 metres from Turin's central Piazza Castello, offering easy access to the train station and local attractions.

Comfortable Accommodation
Each room at Chelsea Hotel is elegantly furnished, equipped with a private bathroom, shower, and hairdryer, ensuring a comfortable stay for guests. Enjoy the convenience of free Wi-Fi available throughout the property.

Award-Winning Dining
Indulge in Mediterranean cuisine at the hotel's restaurant managed by the Lentini family, known for its quality and YES! and Torino Quality marks. Guests can also savor gluten-free options upon request at La Campana restaurant.

Experience the charm of The Chelsea and book your stay today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Location

Guest Reviews

8.3
Based on 591 reviews
Cleanliness: 7
Service: 9.2
Location: 9.5
Room Quality: 7.6
Amenities: 8.2
Value for Money: 7.8
Food and Beverage: 9
Overall Experience: 8.1
S
Sebastien • family_with_children • fr
8
Très bien
Pros:

Il n'est pas des plus récent, mais fourni tout ce que nous attendions. Et en plein centre.

2026-09-19 • via Nuitee
A
Anna • solo_traveller • fr
8
2026-09-18 • via Nuitee
M
Markus • solo_traveller • ch
8
Pros:

Sehr zentrale Lage.

Cons:

Ringhörig. Den Fehrnseher des Nachbarn hörten wir wie wenn er im gleichen Raum wäre.

2026-09-17 • via Nuitee
R
Roberta Signorelli • extended_group • it
10
2026-09-15 • via Nuitee
R
Riccardo • extended_group • it
10
Ottima posizione centrale, servizio eccellente.
Pros:

Posizione centralissima, facilmente raggiungibile dai mezzi pubblici.
Prima colazione soddisfacente e con molta scelta.
Purtroppo non abbiamo potuto mangiare al loro ristorante, ma lo faremo sicuramente alla prossima occasione.
Tanta cordialità e personale sempre disponibile.

Cons:

Nulla

2026-09-14 • via Nuitee
W
Wells • couple • us
9
Great place to stay!
Pros:

Great location, very nice staff and large room

Cons:

Shower was too small

2026-09-14 • via Nuitee
G
Guido • couple • it
7
2026-09-14 • via Nuitee
A
alessandro allegrini • extended_group • it
9
2026-09-13 • via Nuitee
M
Maaike • couple • nl
8
Prima plek voor een verblijf in de stad
Pros:

Een fantastische ligging zo midden in het centrum, dicht bij alle hotspots in de stad. Het personeel is super aardig en hielp ons toen we iets te vroeg incheckten met de koffers veilig stallen en met het regelen van ons vervoer de volgende dag. De kamer is prima, zeker voor een kort verblijf.

Cons:

De kamer is een beetje gedateerd en de airco kreeg het niet erg koud.

2026-09-12 • via Nuitee
F
FRANCA • solo_traveller • it
10
2026-09-12 • via Nuitee
F
Federica • solo_traveller • it
7
Posizione centralissima
Pros:

Posizione, pulizia

Cons:

È abbastanza antiquata, sicuramente da ristrutturare ingresso e scale. Non c’è ascensore
Colazione basica nel ristorante adiacente.

2026-09-12 • via Nuitee
D
Dominique • couple • fr
8
rien à ajouter
Pros:

la situation exceptionnelle de l'hôtel, la chambre et le lit

Cons:

l'exiguïté de la cabine de douche

2026-09-11 • via Nuitee
A
Adrian • solo_traveller • mt
7
Pros:

Location is tops. The staff are very helpful. And the restaurant is very good.

Cons:

No lift and the bathrooms need redecoration.

2026-09-11 • via Nuitee
E
Esperanza • couple • es
7
Para una noche está bien
Pros:

La ubicación es excelente, el personal muy,muy amable . La habitación estaba limpia

Cons:

Nos alojamos en la 2da planta, el hotel no tiene ascensor, no me gustó nada.”La habitación interior y pequeña, un lado de la cama casi contra la pared.Estuvimos solo una noche con lo cual no fue mucho problema

2026-09-09 • via Nuitee
M
Myriam • couple • be
8
Pros:

emplacement central
très bon petite déjeuner
personnel à l'écoute et très gentil

Cons:

le bruit du tram

2026-09-08 • via Nuitee
T
Tankersley • solo_traveller • us
8
Pros:

Great hotel staff, they were very accommodating.

2026-09-08 • via Nuitee
D
Diomede.80 • solo_traveller • it
6
2026-09-06 • via Nuitee
C
Carlos • extended_group • de
10
Estancia muy agradable y óptima ubicación
Pros:

La Ubicación es muy central. El Personal es muy servicial y amable. Nos sentimos muy bien atendidos .

Cons:

No se me ocurre nada

2026-09-06 • via Nuitee
E
Edith Anna • couple • ch
7
Pros:

Frühstück ist nicht besonders gut.

2026-09-04 • via Nuitee
G
Gustavo • couple • br
9
Pro verão europeu que é uma luta pra conseguir um frigobar ou ventilador, esse nos surpreendeu.
Pros:

Lugar limpo, localização ótima, não teve nenhum barulho da rua, ar condicionado e frigobar ótimos

Cons:

Não tem elevador

2026-09-04 • via Nuitee