Hotel Eden

Hotels
8.3 (1985 reviews)
Via Nazionale 55 , Florence , it
+39 055 483722

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Cons:
Some cleanliness concerns
Inconsistent service handling

Categories

Cleanliness
7.65
Several reviews mention cleanliness positively, but some implied issues led to a moderate score.
Service
8.85
Most reviews highlight the excellent service and friendliness of the staff.
Location
8.85
Many guests praised the prime location, making it easy to visit key attractions.
Room Quality
8.35
Rooms were generally noted as spacious and comfortable, contributing positively.
Amenities
8.15
Amenities met expectations as per the reviews, no negative comments surfaced.
Value for Money
8.35
Value for money was mentioned positively in various contexts.
Food and Beverage
7.85
Not much detailed feedback, but overall satisfaction with basic offerings.
Overall Experience
8.35
General consensus indicates that guests left with a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:50

Property Description

Luxurious Accommodation
Hotel Eden offers a tranquil stay in a quiet residential area, just a short stroll from Firenze Santa Maria Novella Train Station and the Fortezza da Basso congress centre. The en suite rooms are designed for comfort, featuring air conditioning and TV. The simple yet elegant decor with tiled floors and light-wood furniture creates a cozy ambiance for guests to unwind after a day of exploring Florence.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour reception, ensuring assistance is always at hand whenever needed. Whether checking in late or requiring local recommendations, the dedicated staff are ready to cater to every guest's needs promptly and efficiently.

Prime Location
Situated in the heart of Florence, Hotel Eden provides easy access to key attractions, making it an ideal choice for travelers looking to immerse themselves in the city's rich history and culture. Book your stay now and experience the charm of Hotel Eden firsthand.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.3
Based on 1985 reviews
Cleanliness: 7.65
Service: 8.85
Location: 8.85
Room Quality: 8.35
Amenities: 8.15
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.35
C
Cristian • extended_group • it
7
2026-08-29 • via Nuitee
Y
Yeliz • extended_group • tr
7
İyi
Pros:

Temiz ve düzenliydi rezervasyon ile ilgili bir sıkıntı olmadı

Cons:

Elektrik ve sıcak suda problem yaşadık ancak kısa sürede çözüldü

2026-08-26 • via Nuitee
T
TAKASHI • couple • jp
6
可もなく不可もなし
Pros:

立地はとても良い、また遅い時間のチェックインに対応していること

Cons:

一部のスタッフの態度があまり良くなかった、英語が聞き取れず聞き返すとイライラしていた。
初日はシャワーのお湯が出なかった。

2026-08-26 • via Nuitee
A
Anna • couple • il
7
Great location
Pros:

+ Central location
+ Spacious room
+ Nice people on reception
+ On the ground floor, there's a fridge with water that you can buy when needed

Cons:

The AC was clearly doing its best, but (during a heatwave) it still got somewhat hot in the room

2026-08-23 • via Nuitee
N
Natalie • couple • cz
6
2026-08-21 • via Nuitee
B
Büşra • couple • de
7
Büyük beklentileriniz yoksa kalabilirsiniz.
Pros:

Konum olarak muazzam.

2026-08-19 • via Nuitee
E
Elif • couple • tr
8
Güzel bi otel tavsiye ederim
Pros:

Konumu çok iyi rahat temiz çalışanlar güler yüzlü

Cons:

Ses yalıtımı çok iyi değil

2026-08-17 • via Nuitee
M
Madhu • family_with_children • gb
9
Great location in the centre of all attractions and lots of food locations around the hotel. Close to public transport a
Pros:

The property was spacious and comfortable, especially for a family of four. The room was regularly cleaned to a high standard. The staff were welcoming.

Cons:

No breakfast options, and we had some insect bites but we weren’t sure whether they were Bes bugs or insects in the city itself, so just a notice for the housekeeping team to investigate.

2026-08-17 • via Nuitee
N
nicolas • extended_group • fr
8
Pros:

Bon emplacement pour aller visiter toute la ville de Florence.

Cons:

Pas toujours simple de se garer…

2026-08-16 • via Nuitee
N
Nikos • family_with_children • gr
10
Pros:

Η τοποθεσία πολύ κοντινή στο κέντρο.
Το προσωπικό πολύ ευγενικό.
Το δωμάτιο πολύ καθαρό

2026-08-16 • via Nuitee
T
troia • solo_traveller • it
10
Pros:

Hotel molto carino e personale molto gentile e professionale, attento alle esigenze del cliente anche con esigenze particolari come nel nostro caso con un bambino autistico.
Da consigliare assolutamente

2026-08-15 • via Nuitee
J
Jacobo • couple • es
10
Estancia inmejorable
Pros:

Todo perfecto, el personal de 10. Tuvimos un problema con el traslado al aeropuerto y lo solucionaron de inmediato

Cons:

Nada

2026-08-13 • via Nuitee
V
Vargas • family_with_children • fr
10
Excelente, volveremos
Pros:

La ubicación es excelente, se puede llegar del aeropuerto facilmente con tranvía, y de la estacion de trenes está a 8 minutos caminando. Ademas el hotel tiene aire acondicionado y ascensor lo cual fue un enorme alivio en nuestras vacaciones en pleno verano

2026-08-13 • via Nuitee
J
Jessica Paola • solo_traveller • co
9
Pros:

La ubicación central hacia la estación principal y puntos de interés

2026-08-08 • via Nuitee
L
Luispa200707 • couple • es
7
Magnifica ubicación para vivir Florencia
Pros:

La ubicación y el aire acondicionado

Cons:

Que no hubiera desayuno y servicio de cafetería

2026-08-08 • via Nuitee
C
Cabbar • family_with_children • gb
1
2026-08-06 • via Nuitee
M
Maryna • solo_traveller • ua
10
Два дні у Флоренції
Pros:

Просторий номер, чисто, є кондиціонер. Після виселення можна залишити речі до вечора і є де посидіти.

Cons:

Відсутність балкону і затемнені вікна, але була спека, тому нормально.

2026-08-06 • via Nuitee
T
Taishi • solo_traveller • jp
7
Pros:

スタッフが丁寧だった．

Cons:

エアコンの効きがあまり良くなかった．

2026-08-05 • via Nuitee
R
Rita • family_with_children • hu
10
2026-08-05 • via Nuitee
F
Francisco • family_with_children • es
9
2026-08-05 • via Nuitee