Hotel Eden

Hotels
8.3 (1879 reviews)
Via Nazionale 55 , Florence , it

Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Cons:
Some cleanliness concerns
Inconsistent service handling

Categories

Cleanliness
7.65
Several reviews mention cleanliness positively, but some implied issues led to a moderate score.
Service
8.85
Most reviews highlight the excellent service and friendliness of the staff.
Location
8.85
Many guests praised the prime location, making it easy to visit key attractions.
Room Quality
8.35
Rooms were generally noted as spacious and comfortable, contributing positively.
Amenities
8.15
Amenities met expectations as per the reviews, no negative comments surfaced.
Value for Money
8.35
Value for money was mentioned positively in various contexts.
Food and Beverage
7.85
Not much detailed feedback, but overall satisfaction with basic offerings.
Overall Experience
8.35
General consensus indicates that guests left with a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:50

Property Description

Luxurious Accommodation
Hotel Eden offers a tranquil stay in a quiet residential area, just a short stroll from Firenze Santa Maria Novella Train Station and the Fortezza da Basso congress centre. The en suite rooms are designed for comfort, featuring air conditioning and TV. The simple yet elegant decor with tiled floors and light-wood furniture creates a cozy ambiance for guests to unwind after a day of exploring Florence.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour reception, ensuring assistance is always at hand whenever needed. Whether checking in late or requiring local recommendations, the dedicated staff are ready to cater to every guest's needs promptly and efficiently.

Prime Location
Situated in the heart of Florence, Hotel Eden provides easy access to key attractions, making it an ideal choice for travelers looking to immerse themselves in the city's rich history and culture. Book your stay now and experience the charm of Hotel Eden firsthand.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 40 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1879 reviews
Cleanliness: 7.65
Service: 8.85
Location: 8.85
Room Quality: 8.35
Amenities: 8.15
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.35
J
Jelena couple rs
8
2026-04-18 via Nuitee
R
Roldan solo_traveller ph
9
Pros:

It is located along a main road, so I just walked from Firenze Santa Maria Novella to the hotel. Room was spacious and clean, staff were nice, and even with the busy road location, it was quiet.

2026-04-18 via Nuitee
F
Fred Rein solo_traveller be
6
Bonne emplacement
Pros:

La bonne situation de l'hôtel.

Cons:

Insonorisation de la chambre pas top on entend assez bien les bruits des autres chambres

2026-04-16 via Nuitee
D
Dario pedro couple ar
8
Pros:

La ubicación es buena

Cons:

Podrían actualizarla un poco, después todo ok

2026-04-13 via Nuitee
M
Miklos couple ro
9
arénylag ió
Pros:

belváros

Cons:

nem mindig volt fütés

2026-04-13 via Nuitee
I
Ivan extended_group me
8
2026-04-13 via Nuitee
S
Sharon family_with_children us
6
Nice Hotel and Staff, Location Felt Sketchy
Pros:

The staff was very friendly and helpful, some of the nicest people we had the pleasure of meeting. The hotel was clean. We reserved a room for 4, it felt a bit cramped, but glad to have gotten a room for all of us to be in. It was within walking distanced of the train station and the Duomo, which was a plus.

Cons:

The area surrounding the hotel felt a bit uneasy for us. While walking from the train station, we passed some graffiti on a nearby building with political messaging that reflected current global tensions, "death to america," which gave us a sense of unease. As a mother traveling with my daughters, safety is a top priority, so this influenced our overall impression, even while recognizing that such expressions don’t reflect the views or experiences of everyone in the area.

2026-04-13 via Nuitee
L
Loreley maria solo_traveller ar
9
Espacioso, silencioso y limpio.
Pros:

Colchon cómodo, habitaxion y baño espaciosos, silencioso. Muy impio.

Cons:

La ubicacion, es cerca de todos lados, pero la calle estaba en reparacion y era muy centrica.

2026-04-11 via Nuitee
A
Alicia family_with_children us
10
I recommend this hotel.
Pros:

The room was very spacious and clean.

2026-04-10 via Nuitee
M
Miguel Vázquez Cuesta couple es
8
2026-04-08 via Nuitee
R
Raúl solo_traveller es
9
2026-04-08 via Nuitee
D
Dmitri couple de
9
2026-04-07 via Nuitee
R
Ricardo family_with_children pt
7
2026-04-06 via Nuitee
K
konstantinos family_with_children de
8
Preis Leistung super
Pros:

Super nettes und hilfsbereit Personal, die Lage war super!! Alles war sauber!!

Cons:

Der Wasser Druck könnte stärker sein in der Dusche!!
Sonnt hat alles gepasst!!

2026-04-04 via Nuitee
T
Tomasuolo family_with_children it
9
2026-04-04 via Nuitee
R
Roberto Sascha family_with_children de
7
Zentral, einfach, sauber, gut!
Pros:

Die Unterkunft war sauber, zentral gelegen und das Personal sehr freundlich. Mehr braucht man nicht.
Wir waren sehr froh dieses Hotel spontan gefunden zu haben, da unsere vorherige Unterkunft eine Katastrophe war.
Vielen lieben Dank an das Hotel Eden.

Cons:

Es war alles gut.

2026-04-02 via Nuitee
A
Alison solo_traveller us
10
I’ll be coming back to Eden and recommending it to family and friends.
Pros:

This property was very close t the train station and very well situated to explore the town. They have an elevator! There is a fridge in the room as well as a window and heater.

Cons:

You have to leave your keys every time you leave the building.

2026-03-30 via Nuitee
N
Nadka couple bg
7
Pros:

it was clean, near to the sightseeings, near to the station

Cons:

very noisy

2026-03-30 via Nuitee
N
Nataliya couple pt
7
Bom
2026-03-29 via Nuitee
W
William family_with_children us
8
2026-03-29 via Nuitee