Hotel Eden

Hotels
8.3 (1985 reviews)
Via Nazionale 55 , Florence , IT
+39 055 483722

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Cons:
Some cleanliness concerns
Inconsistent service handling

Categories

Cleanliness
7.65
Several reviews mention cleanliness positively, but some implied issues led to a moderate score.
Service
8.85
Most reviews highlight the excellent service and friendliness of the staff.
Location
8.85
Many guests praised the prime location, making it easy to visit key attractions.
Room Quality
8.35
Rooms were generally noted as spacious and comfortable, contributing positively.
Amenities
8.15
Amenities met expectations as per the reviews, no negative comments surfaced.
Value for Money
8.35
Value for money was mentioned positively in various contexts.
Food and Beverage
7.85
Not much detailed feedback, but overall satisfaction with basic offerings.
Overall Experience
8.35
General consensus indicates that guests left with a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:50

Property Description

Luxurious Accommodation
Hotel Eden offers a tranquil stay in a quiet residential area, just a short stroll from Firenze Santa Maria Novella Train Station and the Fortezza da Basso congress centre. The en suite rooms are designed for comfort, featuring air conditioning and TV. The simple yet elegant decor with tiled floors and light-wood furniture creates a cozy ambiance for guests to unwind after a day of exploring Florence.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour reception, ensuring assistance is always at hand whenever needed. Whether checking in late or requiring local recommendations, the dedicated staff are ready to cater to every guest's needs promptly and efficiently.

Prime Location
Situated in the heart of Florence, Hotel Eden provides easy access to key attractions, making it an ideal choice for travelers looking to immerse themselves in the city's rich history and culture. Book your stay now and experience the charm of Hotel Eden firsthand.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.3
Based on 1985 reviews
Cleanliness: 7.65
Service: 8.85
Location: 8.85
Room Quality: 8.35
Amenities: 8.15
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.35
S
SHIGEO • solo_traveller • jp
7
2026-10-30 • via Nuitee
J
Jean • family_with_children • us
1
Lo pero de mis vacaciones familiares
Pros:

Llegué con mi familia después de un largo viaje nos hecharon como perros el aviso decía que lo niños se quedaban gratis y nos querían cobrar el doble de lo que valía la recerva por dos días
Ellos son unos ladronea con La peor actitud de Italia este es el momento que nos nos quieren devolver el dinero, no nos dejaron quedarnos y no nos quieres devolver el dinero, abusan de los viajero por su apretado tiempo para discutir debido al viaje

Cons:

El lugar se siente super desagradablemente y te tratan como si fueran indigente de la calle

2026-10-30 • via Nuitee
E
Erika • extended_group • it
10
2026-10-30 • via Nuitee
M
Michael • family_with_children • fr
10
2026-10-27 • via Nuitee
A
Anna • extended_group • am
8
2026-10-27 • via Nuitee
N
nathalie • family_with_children • fr
7
2026-10-26 • via Nuitee
V
Victoria • extended_group • de
8
Perfekt für Paar Tage
Pros:

Die Lage ist perfekt, neben dem Banhhof und dem berühmten il Mercato Centrale Firenze. Freundlicher Empfang, guter Stadtplan, sauberes Zimmer - herzlichen Dank an Hotel Eden!

2026-10-26 • via Nuitee
M
Martina • extended_group • it
9
2026-10-26 • via Nuitee
T
Tebelch • solo_traveller • be
8
Come again
Pros:

Very very good but a little expensive

Cons:

The staff and the location

2026-10-26 • via Nuitee
I
Isto • couple • fi
9
Pros:

Kohtuullisesti hinnoiteltu valet-parking erittäin hyvä palvelu. Toivottavasti toimii kuten luvattu ja ei tule ztl-sakkoakaan myöhemmin kotiin. Siisti ja tilava kaikin puolin toimiva huone.

Cons:

Wifi-yhteys luokattoman huono, käytännössä toimimaton.

2026-10-25 • via Nuitee
E
Eleuterio • couple • es
10
Muy bien, repetiría
Pros:

La atención, el confort, la limpieza

2026-10-25 • via Nuitee
C
Camila • couple • es
6
Pros:

Location and facilities

Cons:

The bedroom and the insects

2026-10-25 • via Nuitee
L
Lorenzo • couple • it
8
2026-10-23 • via Nuitee
V
Valerij • couple • de
9
2026-10-23 • via Nuitee
K
Kun chang • couple • tw
10
Pros:

安全、乾淨、安靜、地點佳、服務好.

Cons:

無

2026-10-23 • via Nuitee
A
AMIT • couple • in
8
Good place to stay
Pros:

Very supportive owners and staff

2026-10-19 • via Nuitee
L
Lara • couple • uy
10
Volveremos!!
Pros:

Limpieza, ubicación. Trato de todo el personal. Limpieza, todo.

2026-10-17 • via Nuitee
J
Joel • couple • se
9
Bra, hade kunnat bo där igen.
Pros:

Bra personal. 24h reception där man lämnar nyckeln när man går ut, så man slipper ha den med sig. Fint och fräscht rum + badrum. Bra att det fanns extrakuddar. Bra läge, nära tågstationen.

Cons:

Lyhört. Hade kunnat önska ett lite stötte kylskåp på rummet, men det var inte så mycket av ett bekymmer.

2026-10-17 • via Nuitee
S
Sarah • family_with_children • ca
4
Meh
Pros:

Was very clean

Cons:

Wifi was awful. It only worked if you stood right beside the door of the suite. The room was tiny.

2026-10-17 • via Nuitee
Болуш • family_with_children • it
9
Дружелюбный персонал
Pros:

Чисто

Cons:

Не далеко от станции метро

2026-10-14 • via Nuitee