Hotel Eden

Hotels
8.3 (1853 reviews)
Via Nazionale 55 , Florence , it

Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Cons:
Some cleanliness concerns
Inconsistent service handling

Categories

Cleanliness
7.65
Several reviews mention cleanliness positively, but some implied issues led to a moderate score.
Service
8.85
Most reviews highlight the excellent service and friendliness of the staff.
Location
8.85
Many guests praised the prime location, making it easy to visit key attractions.
Room Quality
8.35
Rooms were generally noted as spacious and comfortable, contributing positively.
Amenities
8.15
Amenities met expectations as per the reviews, no negative comments surfaced.
Value for Money
8.35
Value for money was mentioned positively in various contexts.
Food and Beverage
7.85
Not much detailed feedback, but overall satisfaction with basic offerings.
Overall Experience
8.35
General consensus indicates that guests left with a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:50

Property Description

Luxurious Accommodation
Hotel Eden offers a tranquil stay in a quiet residential area, just a short stroll from Firenze Santa Maria Novella Train Station and the Fortezza da Basso congress centre. The en suite rooms are designed for comfort, featuring air conditioning and TV. The simple yet elegant decor with tiled floors and light-wood furniture creates a cozy ambiance for guests to unwind after a day of exploring Florence.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour reception, ensuring assistance is always at hand whenever needed. Whether checking in late or requiring local recommendations, the dedicated staff are ready to cater to every guest's needs promptly and efficiently.

Prime Location
Situated in the heart of Florence, Hotel Eden provides easy access to key attractions, making it an ideal choice for travelers looking to immerse themselves in the city's rich history and culture. Book your stay now and experience the charm of Hotel Eden firsthand.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 40 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1853 reviews
Cleanliness: 7.65
Service: 8.85
Location: 8.85
Room Quality: 8.35
Amenities: 8.15
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.35
C
Carmen Mirela couple it
10
Piacevole, da rifare in un altro periodo dell' anno!
Pros:

Il caffè era buono.
La posizione dell' albergo è ottima

Cons:

Il rumore della strada, nel tardi della notte.

2026-03-14 via Nuitee
G
Gabriel solo_traveller ar
7
2026-03-11 via Nuitee
R
Rinaldi couple it
7
Camera pulita posizione centrale
Pros:

Pulizia e posizione

Cons:

Letto un po’ scomodo

2026-03-10 via Nuitee
S
Sara couple es
9
2026-03-07 via Nuitee
M
Migena extended_group al
10
Every thing was great.
Pros:

Great location. Very good staf. Very clean hotel 5* for that.

2026-03-07 via Nuitee
Y
Yuli couple us
10
2026-03-06 via Nuitee
R
Rodolfo family_with_children br
8
Pros:

Localização e ótimo custo benefício.

2026-03-06 via Nuitee
E
erdebil family_with_children tr
10
2026-03-06 via Nuitee
R
RITA couple it
10
Ottima location per girare il centro , ottimo rapporto qualità prezzo . Struttura pulitissima .
Pros:

Gentilezza e cortesia

Cons:

Nulla

2026-03-05 via Nuitee
Y
Yolanda family_with_children es
8
Pros:

Bien localizado cerca de la estación de tren y del tranvia para ir al aeropuerto. Y también bastante cerca de la zona del Duomo.
El personal amable y dispuestos para solucionar nos las dudas.
Nos dieron una habitación amplia.

Cons:

Todo bien.

2026-03-05 via Nuitee
O
Ortiz family_with_children pa
10
Pros:

La ubicacion del hotel y la comodidad de su habitacion.
Que nos guardaron el equipaje sin ningun costo adicional luego del check out porq el vuelo salia en horas de la tarde.

Cons:

Que no cobran los impuestos con tarjeta, deben mejorar eso para que no sea un inconveniente en tu viaje.

2026-03-04 via Nuitee
H
Halime family_with_children nl
10
Best hotel to stay!
Pros:

The location the stuff evetything was perfect!

2026-03-03 via Nuitee
G
Georgia family_with_children ge
10
2026-03-03 via Nuitee
E
Eda Bilge couple tr
10
2026-03-01 via Nuitee
D
Donatella family_with_children it
4
Cons:

Stanza fredda,stretta e maleodorante. Appena siamo entrati abbiamo avvertito un cattivo odore tanto è vero che abbiamo chiesto subito di spostarci in un altra stanza ma ciò nn è stato possibile poiché la struttura era al completo. Non funzionavano ne i termosifoni e ne l aria condizionata tanto è vero che la notte abbiamo sofferto il freddo. La stanza era strettissima per due persone era impossibile starci anche il bagno era minuscolo. Abbiamo fatto difficoltà nonostante siamo due persone esili, una persona robusta non sarebbe riuscita a docciarsi. Le pulizie su booking dicono che sono giornaliere ma non è vero in quanto le puliscono ogni due giorni. Così c è stato detto. Con gentilezza siamo riusciti ad ottenere una sola asciugamano pulita per il giorno dopo nonostante eravamo in due.

2026-03-01 via Nuitee
D
Daniele family_with_children it
10
L’hotel si trova a due passi sia dal centro che dalla stazione. In zona ci sono bar, supermercati, ristoranti e negoziet
2026-02-27 via Nuitee
C
Chiara couple it
7
2026-02-26 via Nuitee
V
Varvara family_with_children gr
9
Πολύ καλή εμπειρία!
Pros:

Άνετο και καθαρό δωμάτιο. Με ευγενικό προσωπικό και 24ωρη reception που σου έδινε την αίσθηση ασφάλειας. Η τοποθεσια είναι εξαιρετική. Σε 7 λεπτά είσαι στο Duomo.

Cons:

O φωτισμός στο δωμάτιο λίγο ανεπαρκής.

2026-02-26 via Nuitee
M
MARIA HERMINIA family_with_children br
8
Ficou dentro da expectativa.
2026-02-25 via Nuitee
T
Tiziano family_with_children it
9
Pros:

Ottima posizione e struttura discreta ma molto pulita. Assistenza del personale cordiale e veloce.

Cons:

La posizione della camera al primo piano su strada rimane molto disturbata dai rumori dei mezzi che passano .

2026-02-23 via Nuitee