Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Clean and well-equipped rooms
Cons:
Issues with cleanliness in bathrooms
Some staff rudeness
Breakfast not up to par

Categories

Cleanliness
8.34
Several mentions of dampness and issues in the bathrooms impacted cleanliness scores.
Service
9.01
Most reviews mention helpful and professional staff, though there were some instances of rudeness.
Location
9.35
Many reviews praised the excellent location near major attractions.
Room Quality
8.6
Rooms noted as clean but with issues like humidity and lack of dressing table impacted the score.
Amenities
8.83
Amenities generally regarded positively, though some minor complaints about the breakfast.
Value for Money
8.29
Some reviews felt the price didn't match the offerings, with comments on the breakfast buffet.
Food and Beverage
8.84
Breakfast received mixed reviews, but the overall dining experience was good.
Overall Experience
9.11
Despite some criticisms, many reviews indicate a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:46

Property Description

Historic Charm and Scenic Views

Located on the picturesque River Arno, La Scaletta is a charming 15th-century hotel nestled between Florence's iconic Ponte Vecchio and Palazzo Pitti. The rooftop terrace provides stunning panoramic views of the city, creating a perfect backdrop for relaxation.

Comfortable Accommodation and Modern Amenities

The hotel's bright rooms offer a cozy retreat with neutral colors and hardwood floors. Each room is equipped with modern conveniences such as air conditioning, LCD TV, minibar, and complimentary Wi-Fi, ensuring a comfortable stay for guests.

Delicious Dining and Convenient Location

Guests can start their day with a continental buffet breakfast and later indulge in Tuscan cuisine and drinks at the on-site bar and restaurant. With its proximity to major attractions like the Uffizi Gallery, Duomo, and Santa Maria Novella Train Station, La Scaletta Hotel offers both convenience and a taste of authentic Florence.

Experience the beauty of Florence at La Scaletta Hotel - book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.8
Based on 2554 reviews
Cleanliness: 8.34
Service: 9.01
Location: 9.35
Room Quality: 8.6
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
F
Francesco • couple • it
10
2026-10-31 • via Nuitee
P
Phoebe • couple • au
8
2026-10-31 • via Nuitee
V
Vid • family_with_children • si
6
V hotelu so lepe sobe, lokacija se dobra. Zajtrk je v najboljšem primeru povprečen in vedno enak. Osebje, predvsem recep
Pros:

Lokacija

Cons:

Problematično parkiranje, hladno osebje, slab zajtrk

2026-10-31 • via Nuitee
C
Cliona • couple • ie
7
Great location but pick a nicer room
Pros:

Great location within walking distance of all the main sites

Cons:

Just FYI the small double room is located behind a door behind reception and wasn’t the nicest room so pay the extra for another room
One morning a cleaner entered our room without knocking… (the inside lock was broken)

2026-10-30 • via Nuitee
M
Mark • couple • ca
6
Ok but wouldn’t stay again for the money.
Pros:

Location was great

Cons:

Room was average and this was a ‘Superior’ room. Couldn’t get any TV. Wifi was just about unusable. Could have used a dresser to put clothes somewhere. And, the door handle fell off the bathroom door.

2026-10-27 • via Nuitee
E
ELIZA • extended_group • us
8
Ideal Location
Pros:

Ideal location. Loved the actual building. Having breakfast at the roof top was started my day so well. The view is amazing on the roof top. They should set up a mini breakfast bar upstairs so customers do not go up and down the stairs. Other wise good hotel.

2026-10-27 • via Nuitee
A
Abdulaziz almajed • extended_group • sa
8
Pros:

خيار جيد

Cons:

لاشيئ

2026-10-27 • via Nuitee
P
Philippe • couple • fr
8
Hôtel de charme qui pourrait en avoir davantage
Pros:

L’emplacement le personnel et les petits déjeuners

Cons:

Il manquait des décors dans notre chambre

2026-10-24 • via Nuitee
A
Alexandra • solo_traveller • gb
6
Good location. Quite basic for the price. Breakfast was underwhelming we opted to eat out.
Pros:

Reception area and location in the city was great

Cons:

Room was quite basic and plain. Shower didn’t work well and was clogged.

2026-10-22 • via Nuitee
K
Kimberly • couple • us
10
2026-10-20 • via Nuitee
Z
Zoran • couple • mk
7
Pros:

great location

Cons:

the location!

2026-10-20 • via Nuitee
A
adrienne • extended_group • us
10
Our stay was wonderful!!! The service, location and oh yes, did I forget to mention the rooftop bar!
Pros:

We were 2 tired travelers who made a mistake on our reservation at another hotel. Due to this mistake we went to La Scareltta where the staff welcomed and accommodated us with open arms. Through the whole stay they were wonderful. They were friendly, supportive and friendly! And our rooms......bellissimo! Could not have asked for a better outcome.

Cons:

Nothing!

2026-10-19 • via Nuitee
R
Robert • solo_traveller • gb
9
Excellent hotel with outstanding reception staff
Pros:

All the various reception staff were outstandingly helpful and patient
Room was large and comfortable
Good location

Cons:

Breakfasts could have been better

2026-10-17 • via Nuitee
M
Monica • couple • us
10
We enjoyed our stay. The hotel is beautiful and centrally located. The skybar is amazing
Pros:

Beautiful hotel excellent location!

2026-10-15 • via Nuitee
N
Nicolas • solo_traveller • gb
5
Don't understand how this is a 4 stars hotel
Pros:

Staff and location

Cons:

The room was nothing special and fairly old. Needs refurbishmnet

2026-10-15 • via Nuitee
J
Jeannette • couple • gb
8
Good location, would stay here again
Pros:

Hotel La Scaletta situated a short walk from one end of Ponte Vecchio, Piti Palace, Boboli Gardens & Uffizi .
Spacious room , good self serve continental & cooked breakfast. Rooftop bar with good view.
Lots of reasonably priced local bars & restaurants

Cons:

Very small slow 2 person lift, on our floor its was really awkward exiting & entering the lift with luggage whilst negotiating steps & doors.

2026-10-15 • via Nuitee
N
Nicolas • couple • de
10
Super Hotel und ein Highlight unseres Besuchs in Florenz
Pros:

Das Zimmer war fantastisch! Sehr gross mit einem sehr komfortablen Bett und einem sehr schönen großen Balkon.

Cons:

Das Bad hier der Bereich um das WC könnte etwas grösser sein was aufgrund des Grundrisses nicht möglich, ist ich weiss. Sollte man bei der nächsten Renovierung aber ändern.
Hat aber meinen Gesamteindruck nicht beeinträchtigt.

2026-10-14 • via Nuitee
G
Gemma • extended_group • es
9
2026-10-13 • via Nuitee
S
Sam • couple • gb
8
Super close to the main heart of the city and a super nice area , we were very happy
2026-10-12 • via Nuitee
R
Ross • solo_traveller • us
9
Pros:

Service

Cons:

Luggage drop off

2026-10-11 • via Nuitee