Hotel Lorena

Hotels
8.1 (2414 reviews)
Via Faenza 1 , Florence , it

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Children allowed

Facilities

Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Lack of amenities
Noise issues

Categories

Cleanliness
8.24
Reviews consistently mention cleanliness positively, though there are slight mentions of areas for improvement.
Service
8.71
Staff is frequently described as kind and helpful, creating a positive experience.
Location
8.95
Central location noted by multiple reviews, making it very appealing for travelers.
Room Quality
8
Rooms were generally comfortable, but some feedback on shared bathrooms and mattress firmness.
Amenities
7.53
Some amenities lacking, like breakfast service and lift access, leading to lower scores.
Value for Money
8.19
Most reviews suggest reasonable pricing given the location and conditions, but some mention it being high for quality.
Food and Beverage
7.04
No breakfast offered and some amenities that could enhance the experience are missing.
Overall Experience
8.11
Overall positive feedback indicates a good experience, aligning with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:32

Property Description

Affordable Accommodation in the Heart of Florence
Hotel Lorena offers a budget-friendly stay with complimentary Wi-Fi at a prime location in Florence. Situated near iconic landmarks such as the Medici Chapels and the Cathedral, guests can immerse themselves in the rich history of the city.

Comfortable Rooms with a View
Experience comfort and convenience in the well-equipped rooms at Lorena Hotel. Each room features a TV, air conditioning, and the option for a picturesque view of the Basilica. Guests can also enjoy breakfast in the cozy breakfast hall or in the comfort of their own room.

Warm Hospitality and Personalized Service
Recommended by guide books for its inviting atmosphere, Hotel Lorena ensures a memorable stay with its attentive staff and personalized services. From a friendly welcome to porter assistance, guests are well taken care of during their visit.

Ready to experience Florence? Book your stay at Hotel Lorena today!

Important information:

The reception is set on the first floor of the building. Please note the elevator operates from the first floor of the building and you must climb some steps to reach it.

The concierge service is not available from 2AM to 6AM. In case of arrivals or departures at this time, please notify us one day before.

Please note that air conditioning is only available from 1 June until 15 September, and heating in winter.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2414 reviews
Cleanliness: 8.24
Service: 8.71
Location: 8.95
Room Quality: 8
Amenities: 7.53
Value for Money: 8.19
Food and Beverage: 7.04
Overall Experience: 8.11
G
Givi • solo_traveller • ge
5
2026-04-04 • via Nuitee
J
Jiménez Ruiz • family_with_children • es
7
Pros:

La ubicación.

Cons:

No estaba muy limpio y el ascensor no iba.

2026-04-03 • via Nuitee
J
Juan Pablo • family_with_children • ar
8
Pros:

El hotel se encuentra a menos de 10 minutos a pie de la estación de tren. Los empleados son amables

Cons:

Hay que subir las valijas un piso por escalera para llegar al mostrador del hotel, después si hay ascensor para subir a las habitaciones

2026-04-02 • via Nuitee
Y
YANLI • extended_group • cn
3
下次不会选这家酒店了。
Pros:

地理位置十分优越，离圣母百花大教堂走路5分钟。房间隔音还不错。

Cons:

房间太小，床品太旧，沙发破旧，所有东西都十分旧和脏。没有独立卫生间，房间没有提供抽纸等用品。

2026-04-02 • via Nuitee
A
Aglaé • extended_group • fr
8
2026-04-01 • via Nuitee
K
Katharine • solo_traveller • gb
10
Pros:

Excellent location just by the Medici Chapel. Great value for money. Basic, no frills but very clean accommodation. Exactly what I wanted as a solo traveler looking to keep costs down. Would stay again.

2026-04-01 • via Nuitee
B
Bruno • couple • nl
8
Pros:

Very friendly staff in a traditional little European hotel.

Cons:

Facilities are fairly old. For me that has its charm but some might prefer more modern looking rooms.

2026-04-01 • via Nuitee
K
Kübra • solo_traveller • tr
9
Mükemmel konum, yardımsever çalışanlar
Pros:

Tesisin konumu şahane, hem santa maria Novella tren istasyonuna oldukça yakın (9 dk ) hemde çalışanlar yardımcısever ve ilgili . İlk gün 10 a gelirken gitmeme rağmen valizimi aldılar. Check out yaptığım gün gün sonuna kadar valizimi sakladılar. Trenim 20:55 ti 20:10 gibi aldım. Lorenza ya Lorenzo çok tatlı biri teşekkür ederim

Cons:

Tek bir kat asansör yok. Valizi indirmek çıkarmak zorluyor. Lorenza hemen yardımıma geldi gelişte ama zorlandım indirirken . Her katta 1 tuvalet var. Sıra beklemek durumunda kalabilirsiniz 15 dk bekledim sonra başka katta duş aldım sorun olmadı. Bir de sadece benim katımın tubaleti için konuşuyorum bir tık daha temiz olabilirdi ondan kırdım

2026-04-01 • via Nuitee
A
Andrey • solo_traveller • ru
7
Cons:

Лифт не работал.

2026-03-31 • via Nuitee
X
Xavier • couple • fr
8
Pros:

Situé au coeur de Florence, tenue par une famille dans un style hotel familial à l'ancienne, ça a du charme ! Tout était nickel.

Cons:

Attention, l'accès à l'hotel est fermé de 2h à 6h du matin.

2026-03-31 • via Nuitee
H
Hiromi • couple • de
10
スタッフの方はフレンドリーですし、清潔な部屋で館内の掃除が行き届いていて快適でした。
Pros:

共有バスルームがとても綺麗で快適だった。
コンパクトな部屋だが、窓の防音もしっかりしていたし、ミニ冷蔵庫もあるので、飲み物やヨーグルトくらいは冷やせて便利でした。

Cons:

特に無し。

2026-03-31 • via Nuitee
C
Cristiane • couple • br
10
Excelente opção em Florença!
Pros:

A localização é perfeita! Perto de tudo!

Cons:

Tem um lance de escadas, sem elevador.

2026-03-31 • via Nuitee
R
Reiner • solo_traveller • at
6
Durch die Lage im Zentrum und über einer Bar ideal für Menschen, die im Trubel sein wollen.
Pros:

Die Lage ist perfekt, direkt im Zentrum und nahe am Bahnhof

Cons:

Das Zimmer war sehr klein, es war laut, und dass man den Hotelzimmerschlüssel jedes Mal an der Rezeption abgeben muss, wenn man das Hotel verlässt, ist nicht so super.

2026-03-30 • via Nuitee
S
Scurto • family_with_children • fr
7
2026-03-30 • via Nuitee
D
Demir Kaan • extended_group • it
10
2026-03-30 • via Nuitee
B
Barbara • solo_traveller • th
10
Pros:

Nice room

2026-03-29 • via Nuitee
M
Mattia • family_with_children • it
8
Esperienza postiva
Pros:

La vista e la posizione ottima

Cons:

Nulla in particolare

2026-03-29 • via Nuitee
H
Hulya • solo_traveller • tr
7
2026-03-28 • via Nuitee
L
Lidia Raquel • extended_group • ar
9
Excelente
Pros:

Excelente hotel, confortable y ubicado en el casco histórico de la encantadora ciudad de Firenze. Desde la ventana de la habitación se puede apreciar la cúpula de la iglesia.
Muy limpio cómodo. Su personal amable y dispuesto.
Recomendado 100%

Cons:

No hubo nada que no me haya gustado.

2026-03-28 • via Nuitee
P
Paoletto • family_with_children • it
9
2026-03-28 • via Nuitee