Hotel Giappone

Hotels
8.7 (1754 reviews)
Via Dei Banchi 1 , Florence , it

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
No elevator
Small room size

Categories

Cleanliness
8.26
The rooms are spotlessly clean, though there were mentions of a strong bleach smell in the bathrooms.
Service
9.23
Staff was described as friendly, helpful, and welcoming.
Location
9.27
Fantastic position between the station and the Duomo, absolutely perfect.
Room Quality
8.22
Rooms are small but adequate for a short stay.
Amenities
8.75
Basic amenities present, just missing a bidet.
Value for Money
8.71
Good value for a centrally located hotel.
Food and Beverage
8.26
Food options not explicitly mentioned, assumed standard.
Overall Experience
8.93
Overall a delightful experience, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:36

Property Description

Central Location in Florence
Hotel Giappone, situated in a historic building in Florence, offers a prime location just steps away from the iconic Duomo and Santa Maria Novella Railway Station.

Modernized Rooms with Amenities
The air-conditioned rooms at Giappone are equipped with TV, Wi-Fi internet access, and private bathrooms, ensuring a comfortable stay for guests.

Concierge Services
Guests can take advantage of the hotel staff's ticket-booking service for Florence’s renowned museums and galleries.

Experience the charm of Florence at Hotel Giappone. Book your stay now!

Important information:

Hotel Giappone is inside a Historical Florentin Palace.
It is located on the third floor, with NO LIFT (unfortunately there is not enough space to build an elevator)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1754 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
C
Carmen Romy • couple • ch
8
2026-04-18 • via Nuitee
H
HARUMI • solo_traveller • jp
10
オーナー様の優しさがあふれてました
Pros:

立地条件が最高。

Cons:

階段が!!
仕方ないですが。

2026-04-18 • via Nuitee
L
LAURA • solo_traveller • es
10
Estancia gratificante
Pros:

La ubicación es perfecta. A 5 minutos de la estación y del Duomo. Habitación amplia y a pesar de estar en una calle concurrida de trafico no se oye nada.

Cons:

Sugeriría un cambio de colchones, por lo demás todo perfecto!!

2026-04-15 • via Nuitee
S
steph • couple • be
10
Manifique
Pros:

Vraiment bien accueilli ......❤️tres propre 💪à deux pas de tout magasin dome ect....💪je recommande vraiment merci beaucoup

2026-04-14 • via Nuitee
G
Giulia • extended_group • it
9
2026-04-13 • via Nuitee
K
Kelly Céline • solo_traveller • fr
9
Pros:

La localisation, la décoration, la qualité du mobilier la belle salle de bain, très typique mais en même moderne, le petit terroir frigidaire et vraiment bien pensé ! Le ménage fait tous les jours aussi!très sécurisé

Cons:

Une forte odeur désagréable d’égoûts tout le temps dans la chambre !
Une machine a café plutôt qu'une bouilloire serait mieux à mon sens!

2026-04-13 • via Nuitee
I
Iqbal • extended_group • at
10
2026-04-10 • via Nuitee
G
Giuseppe • solo_traveller • it
8
Pros:

La posizione delle struttura è eccellente. Ottima la pulizia

Cons:

Il bagno non in camera

2026-04-10 • via Nuitee
S
Sedef • solo_traveller • it
7
2026-04-07 • via Nuitee
A
ALESSANDRO • couple • it
10
Ottimo
Pros:

La gentilezza e la disponibilità della titolare.

Cons:

Tutto ok

2026-04-07 • via Nuitee
V
Valeria • couple • it
8
2026-04-07 • via Nuitee
B
Benjamin • solo_traveller • ca
9
2026-04-06 • via Nuitee
J
Janire • couple • es
10
Excelente
Pros:

La ubicación es excelente cerca de todo lo turístico

Cons:

Nada

2026-04-03 • via Nuitee
M
Maria del Camino • couple • es
10
Pros:

Todo limpio y bien ubicado

Cons:

Muchas escaleras

2026-04-03 • via Nuitee
M
Maite • extended_group • es
10
Pros:

Todo

Cons:

Tener en cuenta que es un edificio antiguo sin ascensor. El hotelito està en un cuarto sin ascensor.

2026-03-31 • via Nuitee
D
Delguy • extended_group • ar
7
Cons:

Las escaleras, cuesta al tener maletas grandes

2026-03-31 • via Nuitee
H
Huppert • solo_traveller • fr
8
2026-03-31 • via Nuitee
B
Barbara • couple • es
8
Agradable, la recepcionista fue muy amable.
Pros:

La ubicación, todo estaba cerca. La habitación que nos tocó era muy grande y cómoda. La recepcionista fue muy amable, nos dio un mapa y nos indicó los lugares para visitar.. aparte había en la habitación café e infusiones para poder hacerte.

Cons:

Había muchas escaleras.. a la hora de ir con una persona de movilidad reducida es complicado.

2026-03-30 • via Nuitee
B
Beate • solo_traveller • at
5
Die Lage ist sehr gut
Pros:

Die Lage des Hotels ist sehr gut, alles zu Fuß zu erreichen. Die Damen an der Rezeption waren außerordenlich freundlich. Im Zimmer gab es einen Wasserkocher sowie Wasser, Tee und Kaffee zur Verfügung. Das Bett war bequem. Man sollte jedenfalls gut zu Fuß sein um in den 3.Stock zu kommen, die Treppe ist eher steil. Das Preis-Leistungsverhältnis war gut.

Cons:

Der Geruch um nicht zu sagen, der Gestank im Zimmer war übel. Es wurde versucht, mit einem Duftstecker diesen zu überdecken, was nicht gelungen ist. Es war nur möglich, bei weit geöffnetem Fenster im Zimmer zu sein - das habe ich sehr schade gefunden. Geruchtsempfindlichen Personen ist zumindest Zimmer 308 nicht zu empfehlen. Wie es mit den anderen Zimmern ist, kann ich nicht beurteilen.

2026-03-30 • via Nuitee
C
cecilia • solo_traveller • fi
9
Härligt hotell
Pros:

Läget var centralt, mitt i centrum, nära till allt och nära till tågstationen.
Singelrummet hade allt jag behövde; vattenkokare, kylskåp, värme, bekväm säng, rent och fräscht, vackert inrett. Duschens varmvatten fungerade bra.

2026-03-30 • via Nuitee