Hotel Giappone

Hotels
8.7 (1936 reviews)
Via Dei Banchi 1 , Florence , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
No elevator
Small room size

Categories

Cleanliness
8.26
The rooms are spotlessly clean, though there were mentions of a strong bleach smell in the bathrooms.
Service
9.23
Staff was described as friendly, helpful, and welcoming.
Location
9.27
Fantastic position between the station and the Duomo, absolutely perfect.
Room Quality
8.22
Rooms are small but adequate for a short stay.
Amenities
8.75
Basic amenities present, just missing a bidet.
Value for Money
8.71
Good value for a centrally located hotel.
Food and Beverage
8.26
Food options not explicitly mentioned, assumed standard.
Overall Experience
8.93
Overall a delightful experience, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:36

Property Description

Central Location in Florence
Hotel Giappone, situated in a historic building in Florence, offers a prime location just steps away from the iconic Duomo and Santa Maria Novella Railway Station.

Modernized Rooms with Amenities
The air-conditioned rooms at Giappone are equipped with TV, Wi-Fi internet access, and private bathrooms, ensuring a comfortable stay for guests.

Concierge Services
Guests can take advantage of the hotel staff's ticket-booking service for Florence’s renowned museums and galleries.

Experience the charm of Florence at Hotel Giappone. Book your stay now!

Important information:

Hotel Giappone is inside a Historical Florentin Palace.
It is located on the third floor, with NO LIFT (unfortunately there is not enough space to build an elevator)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Location

Guest Reviews

8.7
Based on 1936 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
A
Anica • couple • hr
10
2026-11-14 • via Nuitee
A
Angela • solo_traveller • it
8
Pros:

Qualità prezzo ottimo molto accogliente e vicino stazione

Cons:

Nulla da dire

2026-11-13 • via Nuitee
F
Fabiano • solo_traveller • br
10
2026-11-12 • via Nuitee
B
Barbara • solo_traveller • ch
10
2026-11-11 • via Nuitee
M
Mickael • solo_traveller • nl
9
Excellent.
Pros:

The location is perfect, just a few minutes walking from the SMN station. The room was really clean room and the staff very friendly. I would definitely book here again.

2026-11-11 • via Nuitee
T
Théophile • couple • fr
6
Agréable
Pros:

Très bon emplacement, personnel très sympathique, et chambre très propre.

Cons:

Nuits très bruyante sur la rue (les fenêtres sont très fines et ferment mal) et beaucoup de bruit dans les couloirs dès le matin.

2026-11-11 • via Nuitee
J
Javier Nicolás • couple • es
9
Perfecto hotel sencillo en el centro de Florencia
Pros:

El personal es encantador. Está muy limpio. La ubicación es perfecta , calle principal a menos de 5 min caminando del Duomo y de la estación de tren. La habitación tiene un tamaño perfecto para pasar unos días en la ciudad. El baño también tiene un tamaño adecuado.

Cons:

Mucho cuidado, es un tercero sin ascensor. Lo conocíamos por lo tanto no es algo completamente "negativo". Solo que hay que tenerlo en cuenta.

2026-11-10 • via Nuitee
P
Pietro • couple • it
10
2026-11-08 • via Nuitee
R
RAFFAELE • solo_traveller • it
5
2026-11-08 • via Nuitee
P
Paulina • couple • cl
8
Excelente ubicación,limpieza y atención del personal
Pros:

La excelente atención y disposición de la sra recepcionista,la habitación muy bien habitada, limpieza y buena ubicación.

Cons:

El tamaño del baño

2026-11-08 • via Nuitee
H
Helle • solo_traveller • dk
7
Ok men lidt koldt
Pros:

Rent, velbeliggende, der var næsten alt jeg behøvede.

Cons:

Der var en del støj fra gaden, og langt op med en kuffert. Mest af alt savnede jeg nogle tæpper - et lagen er lidt for lidt i november måned…

2026-11-07 • via Nuitee
O
Olena • couple • ua
10
2026-11-06 • via Nuitee
M
MUI KENG • couple • sg
4
Pros:

Great location, near to attractions

Cons:

Hotel at 3flr with no elevator to access.

2026-11-06 • via Nuitee
J
joaquin • solo_traveller • ar
10
Pros:

La limpieza, comodidad y atención

2026-11-06 • via Nuitee
J
Jorge • solo_traveller • es
9
2026-11-05 • via Nuitee
N
Naoko • solo_traveller • ch
9
2026-11-04 • via Nuitee
R
Raúl • couple • es
10
2026-11-04 • via Nuitee
E
Elena • solo_traveller • it
9
Hotel Giappone a Firenze
Pros:

Hotel perfetto per le mie esigenze.
Bisogna considerare i tre piani a piedi ma per chi non ha problemi a fare le scale con la valigia, nessun disagio.

Cons:

Un po' scomodo il bagno fuori dalla stanza, ma era comunque un bagno riservato.

2026-11-02 • via Nuitee
A
Antonio • couple • it
9
Posizione centrale, camera pulitissima, personale accogliente
2026-11-02 • via Nuitee
P
Pablo • couple • es
8
Alojamiento correcto para disfrutar de Florencia
Pros:

La ubicación del hotel es perfecta, a 5 minutos del Duomo y cerca del tren vía que te lleva al aeropuerto. Facilidad para realizar el Check in, y la amabilidad para resolver nuestros pequeños problemas.
Habitación limpia y correcta.

Cons:

Por destacar un punto negativo, tener en cuenta que se trata de un establecimiento localizado en un 4º piso sin ascensor.
De igual modo, una de las noches hubo un poco de jaleo en la calle, precio a pagar por estar relativamente céntricos.

2026-11-01 • via Nuitee