Hotel Regina

Hotels
7 (2437 reviews)
Borgo La Noce 8 , Florence , it

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
strategic location
friendly staff
clean
good value for money
Cons:
cleanliness issues
room size
lack of TV
no heating

Categories

Cleanliness
6.33
Several reviews mentioned cleanliness issues, including bad odors and dirty conditions.
Service
7.8
Most reviews praised the staff's friendliness and helpfulness.
Location
8.34
Repeatedly highlighted as a major strength, with many reviews emphasizing its central location.
Room Quality
6.29
Mixed feelings with complaints about room size and comfort.
Amenities
6.82
Standard amenities; lack of TV mentioned which may not suit all guests.
Value for Money
7.28
Many guests found the location and services justified the price, with some even stating good value.
Food and Beverage
6.83
Not mentioned, thus rated as standard quality for this hotel tier.
Overall Experience
6.3
Mixed reviews overall, with some guests having very negative experiences while others were satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:44

Property Description

Luxurious Location
Hotel Regina, situated a mere 300 meters from the renowned Accademia Gallery and Florences' Cathedral, promises a prime location for exploring the heart of Florence.

Convenient Connectivity
A short 10-minute stroll from Santa Maria Novella Train Station, Regina Hotel ensures easy access for travelers to and from the city.

Exceptional Service
Our dedicated team goes the extra mile to make your stay memorable, offering assistance in booking museum tickets, guided tours, and airport transfers. Experience the best of Florence with Hotel Regina.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 2437 reviews
Cleanliness: 6.33
Service: 7.8
Location: 8.34
Room Quality: 6.29
Amenities: 6.82
Value for Money: 7.28
Food and Beverage: 6.83
Overall Experience: 6.3
E
Eduardo Barrueto family_with_children cl
7
Buen hotel, excelente ubicación, pero habitación oscura y sin Televisor.
Pros:

Ubicación

Cons:

No poder dejar maletas antes del Chek in.

2026-03-27 via Nuitee
A
Alessia extended_group it
8
2026-03-27 via Nuitee
F
Federica solo_traveller it
9
Pros:

La libertà,ti lasciano anche le chiavi del portone e sono molto gentili,le camere sono modeste,tutte le l’amentele lette in giro non le ho riscontrate

2026-03-26 via Nuitee
M
Marcelo Raúl family_with_children ar
8
Pros:

Ubicación

Cons:

Baño

2026-03-26 via Nuitee
M
Marta family_with_children br
8
Pros:

O tamanho do quarto é muito bom e é muito confortável. A localização é excelente!

2026-03-25 via Nuitee
L
Laura couple es
8
Muy buena!
Pros:

Sin duda la ubicación, es inmejorable, ubicado en la plaza del mercado central, con varios restaurantes debajo. La habitación estaba muy limpia, camas cómodas, y personal muy amable!

Cons:

No tengo nada que objetar, lo único que al ser una plaza muy concurrida, hay gente, y se escucha algo de ruido. También hay obras en los edificios colindantes. Pero eso no es culpa del alojamiento, todo ha ido bien!

2026-03-25 via Nuitee
L
lara couple it
7
Pros:

Posizione

Cons:

Materasso e cuscini scomodi

2026-03-24 via Nuitee
N
Nicoletta extended_group it
7
2026-03-24 via Nuitee
L
Liu solo_traveller gb
1
2026-03-24 via Nuitee
A
Andrzej couple pl
10
Polecam
Pros:

Pokoj przestronny, cieply, w pokoju umywalka. Przyjazna obsluga.

Cons:

Wszyscy pisza o cienkich scianach ale podczas mojego pobytu bylo cicho.

2026-03-23 via Nuitee
L
LORENA family_with_children es
8
Excelente ubicación
Pros:

La ubicación, está a 6/7 minutos caminando de la plaza de la catedral.
El personal fue muy amable con nosotros y estaba muy limpio.
Las instalaciones son antiguas, pero pese a eso no me importaría repetir.

Cons:

Las instalaciones un poco antiguas, pero no me supone un problema en mi viaje.

2026-03-22 via Nuitee
X
xilys family_with_children it
7
2026-03-22 via Nuitee
M
Mirko couple it
6
Sufficiente ma per due giorni al massimo
Pros:

La posizione

Cons:

Letto scomodo, materassi divisi, rumori provenienti dalle stanze attigue

2026-03-22 via Nuitee
F
Franzese couple it
7
2026-03-21 via Nuitee
F
Fabiola couple es
8
Pros:

Excelente ubicación. El personal fue muy amable.

Cons:

Cogimos la habitación de camas separadas. No eran muy cómodas, aunque se podía dormir bien.

2026-03-20 via Nuitee
F
Federica couple es
6
Excelente ubicación
Pros:

La ubicación excelente , la cama cómoda, habitación espaciosa . Sin ningún lujo. Sábanas y toallas limpias .

Cons:

El olor a humedad en la habitación era nauseabundo . Algún problema grave debe tener en tuberías que se inunda la habitación del mal olor . El baño con lo básico pero muy incómodo , especialmente por el ma olor .

2026-03-18 via Nuitee
C
claudio family_with_children pe
10
Super ubicacion
Pros:

Super ubicacion y la atencion del personal muy buena

Cons:

nos dieron una habitacion del fondo y como pedimos dos camas individuales el especio se volvio pequeño

2026-03-17 via Nuitee
R
Ribeiro extended_group pt
2
2026-03-17 via Nuitee
I
Ilenia couple it
7
Ottima posizione, adatto per un weekend
Pros:

La posizione centralissima, la pulizia, il riscaldamento, la gentilezza del personale alla reception

Cons:

Il letto era un po’ scomodo e in bagno c’era spesso cattivo odore. Era tutto un po’ datato e le rifiniture rovinate, basterebbe poco per migliorare il livello della struttura. Avremmo anche apprezzato una tv in camera.

2026-03-16 via Nuitee
F
Francesco family_with_children it
6
Pros:

Posizione ideale per visitare la città e raggiungere la stazione ferroviaria. Personale gentile. Camera ampia.

Cons:

Camera senza tv. Bagno piccolo, senza ganci o ripiani, finestra scandalosa con maniglia arrugginita e pericolosa, mancanza di asciugacapelli. Doccia piccola, con anta che non chiude, senza alcun ripiano e soffione minuscolo. Acqua poco più che tiepida ma non calda.

2026-03-15 via Nuitee