Hotel Maxim Axial

Hotels
8.2 (818 reviews)
Via Dei Calzaiuoli 11 Blu , Florence , it

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great central location
Friendly and welcoming staff
Cons:
Small breakfast area
Parking difficulties
Strong odors in rooms

Categories

Cleanliness
7.59
Some guests reported strong chemical smells and issues with cleanliness.
Service
9.06
Friendly and welcoming staff noted in multiple reviews.
Location
9.1
Excellent central location mentioned in several reviews.
Room Quality
7.55
Mixed reviews on room quality with concerns about room size and lighting.
Amenities
8.08
Standard amenities for a hotel of this rating.
Value for Money
7.54
Concerns about pricing considering the parking issues.
Food and Beverage
8.09
Breakfast received mixed feedback; some found it adequate but others were disappointed.
Overall Experience
8.56
Overall experience was mostly positive with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:49

Property Description

Central Location and Historic Charm
Hotel Maxim Axial is ideally located in the heart of Florence's historic center, just a short stroll from the iconic Duomo. Housed in a charming 19th-century building, the hotel retains many original features, offering guests a glimpse into the city's rich past.

Modern Comforts and Amenities
Each air-conditioned and soundproofed room at the Axial Hotel is thoughtfully equipped with a TV, fridge, and free Wi-Fi. The perfect retreat after a day of exploring the city's treasures.

Personalized Service and Convenience
Start your day with a delicious continental breakfast, unwind with a drink in the tranquil courtyard, and benefit from the attentive staff's insider tips on the best local attractions. Experience Florence at its finest at Hotel Maxim Axial.

Important information:

Please note that the property is located in a restricted traffic area. Guests arriving by car are kindly requested to contact the property in advance for detailed information.

Parking is possible at a partner garage. Prices vary depending on the size of the car.

When booking 5 rooms or more, different policies and additional supplements may apply.This property is located in a pedestrian-only zone.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per stay when using an available cot.
    People no matter the age stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 818 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.09
Overall Experience: 8.56
E
EllieEC19 Couples London, England
10
Outstanding experience!
Pros:

From the moment we arrived, the staff went above and beyond to make our stay memorable. The location couldn't have been better for sightseeing in Florence—situated on Via Dei Calzaiuoli, one of the city's main streets, right next to the Duomo. Our room was clean and comfortable, and the breakfast was very good. We highly recommend this hotel to anyone visiting Florence looking for convenience, comfort, and exceptional service.

2026-03-14 via Tripadvisor
J
jenmiller71 Couples Sanford, Florida
8
Great location and cute courtyard
Pros:

I was happy with this place. Great location. Ok breakfast, friendly staff. Quiet, clean room, beautiful courtyard just outside our room. I would stay here again.

2026-02-27 via Tripadvisor
M
María Isabel family_with_children es
7
Pros:

La ubicación.

Cons:

Las camas.

2026-02-25 via Nuitee
A
adrianarZ8554UK Business
2
FULL OF DUST
Pros:

‼️Terrible! DON'T GO! It's the dirtiest hotel I've ever seen in my life! Everything is full of dust...The toilet stinks 🤢 and the shower gets full of water because it's clogged...

I really had a very disappointing experience at this hotel. For the price I paid I expected a clean room!!!!! If I wanted to sleep in the dirt I would rest in the street!!!!!! 😡😡 DON'T GO!!

2026-02-24 via Tripadvisor
S
Susanna solo_traveller fi
9
Siisti hotelli keskeisellä sijainnilla.
Pros:

Sijainti oli loistava centro storicon ytimessä. Huone oli tilava ja siisti.

Cons:

Toivomani gluteeniton aamiainen jäi vaatimattomaksi. Tarjolla oli vain ns. kuivia tuotteita.

2026-02-24 via Nuitee
C
Cruiser67275924417 Couples
2
Shocking service
Pros:

The hotel is in an excellent location, and unfortunately that is where the positives end. The overall standard feels far below what should be expected, particularly in terms of service. Our experience was significantly affected by the receptionist, Valentina. Her attitude was consistently unhelpful and dismissive. When we requested an ironing board, we were initially told to come to reception to collect one. However, when we followed up, she told me straight to my face “This is not a 6-star hotel, so we don’t have it,” which was both contradictory and extremely rude. In addition, despite having the “Do Not Disturb” sign clearly displayed on our door, she knocked to ask whether we wanted the room cleaned. When I pointed out the sign, the response was again rude . It is unfortunate that one staff member’s behaviour can negatively impact the overall reputation of a hotel, but in this case, that was our experience. Professionalism and basic courtesy are essential in hospitality, and sadly, they were lacking here. I wouldn’t recommend this hotel due to the above and I would recommend for hotel to remove her from the role.

2026-02-16 via Tripadvisor
G
Giorgio family_with_children it
9
Pros:

Posizione eccellente, orario del check-in possibile già alle 13, parcheggio a una tariffa giornaliera molto accettabile.

Cons:

Colazione buona, ma migliorabile.

2026-02-14 via Nuitee
C
Christian couple ch
10
2026-02-11 via Nuitee
M
Martun couple am
10
2026-02-09 via Nuitee
K
Khaleel couple sa
9
Pros:

فندق راااائع موقع طاقم افطار نظافة قريب من كل ماتحتاج

Cons:

لاشي

2026-02-08 via Nuitee
M
Marzia extended_group it
10
Assolutamente da raccomandare
Pros:

La centralità della posizione e la disponibilità e la gentilezza del personale

2026-01-31 via Nuitee
M
Margherita couple it
8
2026-01-31 via Nuitee
I
Izabela extended_group br
9
Excelente localização e acomodação!
Pros:

Fiz uma viagem em família (7 pessoas) e reservamos 3 quartos. E tivemos uma grata surpresa com o hotel.
A localização é excepicional! 1quarteirão abaixo da Duomo e uns 2 quarteirões acima da Piazza Della Signoria/Palazzo Vecchio.
Fiquei em um confortável quarto triplo com bonita decoração e banheiro que parece que foi reformado.
Café da manhã era gostoso, com opções de frios, pães, ovo, salsichas, cafés/leites. Havia um stand de croissants com a quantidade de 1 por pessoa.
Funcionários são bastante simpáticos e solicitos
Se voltar a Florença, sem dúvidas irei me hospedar mais uma vez lá!

Cons:

Achei que a vazão da água do chuveiro um pouco fraca, mas nada que comprometesse a qualidade do banho
O frigobar poderia ser um pouco maior. Não cabia uma garrafa de 1L de água

2026-01-29 via Nuitee
G
Giulia couple it
8
2026-01-29 via Nuitee
S
Simonetta Natalia family_with_children it
9
2026-01-27 via Nuitee
J
JOSE ANTONIO family_with_children es
7
Pros:

Ubicación

2026-01-27 via Nuitee
啓翔 solo_traveller tw
10
2026-01-27 via Nuitee
C
Carlos family_with_children cl
9
Excelente ubicación
Pros:

La ubicación es genial

Cons:

Se podría mejorar el desayuno

2026-01-24 via Nuitee
F
federica family_with_children it
9
2026-01-24 via Nuitee
F
francesca family_with_children it
7
Pros:

L'albergo è vicinissimo al Duomo e di conseguenza al centro storico e a tutti i musei principali.

Cons:

Il bagno era abbastanza spartano, la doccia era sprovvista di box, solamente con una tenda quindi abbastanza scomodo. Mancava inoltre il bidet che a mio avviso è una cosa fondamentale per un bagno.

2026-01-23 via Nuitee