Hotel Maxim Axial

Hotels
8.2 (818 reviews)
Via Dei Calzaiuoli 11 Blu , Florence , it

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great central location
Friendly and welcoming staff
Cons:
Small breakfast area
Parking difficulties
Strong odors in rooms

Categories

Cleanliness
7.59
Some guests reported strong chemical smells and issues with cleanliness.
Service
9.06
Friendly and welcoming staff noted in multiple reviews.
Location
9.1
Excellent central location mentioned in several reviews.
Room Quality
7.55
Mixed reviews on room quality with concerns about room size and lighting.
Amenities
8.08
Standard amenities for a hotel of this rating.
Value for Money
7.54
Concerns about pricing considering the parking issues.
Food and Beverage
8.09
Breakfast received mixed feedback; some found it adequate but others were disappointed.
Overall Experience
8.56
Overall experience was mostly positive with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:49

Property Description

Central Location and Historic Charm
Hotel Maxim Axial is ideally located in the heart of Florence's historic center, just a short stroll from the iconic Duomo. Housed in a charming 19th-century building, the hotel retains many original features, offering guests a glimpse into the city's rich past.

Modern Comforts and Amenities
Each air-conditioned and soundproofed room at the Axial Hotel is thoughtfully equipped with a TV, fridge, and free Wi-Fi. The perfect retreat after a day of exploring the city's treasures.

Personalized Service and Convenience
Start your day with a delicious continental breakfast, unwind with a drink in the tranquil courtyard, and benefit from the attentive staff's insider tips on the best local attractions. Experience Florence at its finest at Hotel Maxim Axial.

Important information:

Please note that the property is located in a restricted traffic area. Guests arriving by car are kindly requested to contact the property in advance for detailed information.

Parking is possible at a partner garage. Prices vary depending on the size of the car.

When booking 5 rooms or more, different policies and additional supplements may apply.This property is located in a pedestrian-only zone.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per stay when using an available cot.
    People no matter the age stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 818 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.09
Overall Experience: 8.56
G
Giorgio • family_with_children • it
9
Pros:

Posizione eccellente, orario del check-in possibile già alle 13, parcheggio a una tariffa giornaliera molto accettabile.

Cons:

Colazione buona, ma migliorabile.

2026-02-14 • via Nuitee
C
Christian • couple • ch
10
2026-02-11 • via Nuitee
M
Martun • couple • am
10
2026-02-09 • via Nuitee
K
Khaleel • couple • sa
9
Pros:

فندق راااائع موقع طاقم افطار نظافة قريب من كل ماتحتاج

Cons:

لاشي

2026-02-08 • via Nuitee
M
Margherita • couple • it
8
2026-01-31 • via Nuitee
M
Marzia • extended_group • it
10
Assolutamente da raccomandare
Pros:

La centralità della posizione e la disponibilità e la gentilezza del personale

2026-01-31 • via Nuitee
I
Izabela • extended_group • br
9
Excelente localização e acomodação!
Pros:

Fiz uma viagem em família (7 pessoas) e reservamos 3 quartos. E tivemos uma grata surpresa com o hotel.
A localização é excepicional! 1quarteirão abaixo da Duomo e uns 2 quarteirões acima da Piazza Della Signoria/Palazzo Vecchio.
Fiquei em um confortável quarto triplo com bonita decoração e banheiro que parece que foi reformado.
Café da manhã era gostoso, com opções de frios, pães, ovo, salsichas, cafés/leites. Havia um stand de croissants com a quantidade de 1 por pessoa.
Funcionários são bastante simpáticos e solicitos
Se voltar a Florença, sem dúvidas irei me hospedar mais uma vez lá!

Cons:

Achei que a vazão da água do chuveiro um pouco fraca, mas nada que comprometesse a qualidade do banho
O frigobar poderia ser um pouco maior. Não cabia uma garrafa de 1L de água

2026-01-29 • via Nuitee
G
Giulia • couple • it
8
2026-01-29 • via Nuitee
S
Simonetta Natalia • family_with_children • it
9
2026-01-27 • via Nuitee
J
JOSE ANTONIO • family_with_children • es
7
Pros:

Ubicación

2026-01-27 • via Nuitee
啓翔 • solo_traveller • tw
10
2026-01-27 • via Nuitee
C
Carlos • family_with_children • cl
9
Excelente ubicación
Pros:

La ubicación es genial

Cons:

Se podría mejorar el desayuno

2026-01-24 • via Nuitee
F
federica • family_with_children • it
9
2026-01-24 • via Nuitee
F
francesca • family_with_children • it
7
Pros:

L'albergo è vicinissimo al Duomo e di conseguenza al centro storico e a tutti i musei principali.

Cons:

Il bagno era abbastanza spartano, la doccia era sprovvista di box, solamente con una tenda quindi abbastanza scomodo. Mancava inoltre il bidet che a mio avviso è una cosa fondamentale per un bagno.

2026-01-23 • via Nuitee
S
Sandra • family_with_children • ar
9
2026-01-22 • via Nuitee
N
Natalina • family_with_children • it
9
2026-01-22 • via Nuitee
O
Oscar • family_with_children • us
9
Excellent location and value.
Pros:

You cannot beat the location. Just steps away from the Duomo and the main shopping street. The staff were very friendly, very helpful and they had a good breakfast included. Other than a small bathroom every thing was great.

Cons:

Small bathroom.

2026-01-19 • via Nuitee
A
Alain • couple • fr
8
2026-01-19 • via Nuitee
F
Fjoralba • family_with_children • al
1
Pros:

⭐ 1/10 – Worst experience ever – avoid this place!

We stayed one night at this hotel during a heatwave with temperatures over 40°C. In the afternoon, the electricity went out for several hours – no lights, no air conditioning, no way to charge our phones. It was extremely uncomfortable and unsafe.

When we asked the receptionist about a refund in case power didn’t come back by the evening, he rudely told us they had “no money to give back” and we’d have to wait for the owner. When the owner finally arrived (after more than 30 minutes), she was even worse – shouting at guests, refusing to take responsibility, and speaking to us in a completely unprofessional and arrogant manner. She even handed us the phone to speak to a stranger (apparently someone from our country?) in what felt like an attempt to pressure or intimidate us.

We were not the only ones complaining – the reception was full of upset guests asking for refunds or help. The owner shouted at everyone and offered no solutions.

This place does not care about its guests, does not provide the services it promises, and completely lacks hospitality. No refund, no apology, no professionalism. Avoid at all costs – I would never stay here again and will be reporting this experience.

2026-01-19 • via Nuitee
S
Silvia Fidanza • family_with_children • it
10
2026-01-19 • via Nuitee