Hotel Toledo

Hotels
8.2 (1130 reviews)
Via Montecalvario 15 , Naples , it

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Affordable pricing
Cons:
Cleanliness issues
Noisy rooms
Poor breakfast quality

Categories

Cleanliness
7.89
The rooms were noted as dirty and old in some reviews, which lowered overall sentiment.
Service
9.16
Staff were described as courteous and helpful, contributing positively to guests' experiences.
Location
9.3
Several reviews emphasized the hotel's great location near the city center and metro access.
Room Quality
7.35
Rooms were mentioned as needing repair and being noisy, which affected guest comfort.
Amenities
8.08
Amenities were criticized as lacking, with several guests noting missing items and poor breakfast quality.
Value for Money
8.34
The hotel was considered reasonably priced for its central location but concerns were raised over overall standards.
Food and Beverage
6.89
The breakfast received negative feedback for its quality and variety, with some guests dissatisfied.
Overall Experience
8.56
Overall experiences were varied, with some guests expressing satisfaction while others highlighted significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:43

Property Description

Historic Charm with Modern Comforts

Convenient Location
Hotel Toledo offers a unique blend of history and modernity, located just a short stroll from Piazza del Plebiscito and the vibrant Spanish Quarter. With Via Toledo's shopping delights at your doorstep, immerse yourself in the heart of Naples.

Rooftop Relaxation and Activities
Unwind on the rooftop terrace overlooking Sant’Elmo Fortress, surrounded by lush greenery. Start your day with an Italian breakfast amidst a serene setting. For some fun, engage in a friendly game of table tennis or stay active on the provided exercise bike.

Modern Amenities
Step into a piece of history with the 18th-century building housing contemporary conveniences. Stay connected with Wi-Fi, enjoy satellite TV in your cozy room, and make use of the free internet point at reception.

Book your stay at Hotel Toledo and experience Naples like never before!

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 10 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1130 reviews
Cleanliness: 7.89
Service: 9.16
Location: 9.3
Room Quality: 7.35
Amenities: 8.08
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.56
S
Silva solo_traveller br
8
Pros:

Do atendimento dos funcionários.

Cons:

Das instalações. Antigas. Com mau funcionamento do chuveiro. Armários emperrados.

2026-05-20 via Nuitee
D
Donatella couple it
1
Cons:

Tutto. Molto deludente. Trascurato

2026-05-20 via Nuitee
M
Magali solo_traveller fr
7
Pros:

La proximité du centre ville et du métro, la disponibilité et la souplesse du personnel (petit déjeuner proposé avant l'horaire d'ouverture annoncé, réservation d'un taxi pour l'aéroport...)

Cons:

Le bruit, le dégât des eaux au plafond : des gouttes tombaient dans la chambre et même si le personnel a essayé de trouver des solutions...

2026-05-20 via Nuitee
P
Per kristian solo_traveller no
3
Cons:

Mye støy på nattestid

2026-05-18 via Nuitee
D
Danilo couple fr
5
2026-05-18 via Nuitee
J
Jens Peter extended_group dk
9
Centrum af Napoli
Pros:

Glimrende beliggenhed midt i det hele. Gammelt, men hyggeligt hotel og god alsidig morgenmad efter italiensk mønster

Cons:

Alt OK

2026-05-14 via Nuitee
F
Furio couple it
8
Soggiorno a Napoli molto bello da consigliarsi a chi non c'è mai stato
Pros:

Molto valida la posizione nel pieno centro di Napoli. l'Hotel situato ai bordi dei quartieri spagnoli è situato in uno stabile d'epoca di quei quartieri esteticamente è un po' caratteristico ma comunque bello. Le camere sono confortevoli e pulite ed il personale è cordiale e puntuale nelle richieste. Molto bella la terrazza sopra lo stabile dove si fa colazione a buffet che è abbondante.
Consigliabile per visitare Napoli

Cons:

Essendo praticamente la zona il centro della movida dei quartieri spagnoli, c'è un po' di rumore alla notte sebbene sia attutito dai serramenti in pvc.

2026-05-11 via Nuitee
P
panebianco solo_traveller it
10
2026-05-07 via Nuitee
M
MARTINA couple it
1
Hotel decisamente deludente. La struttura è vecchia, non ristrutturata e con una manutenzione praticamente assente. La p
Pros:

Assolutamente nulla

Cons:

Tutto

2026-05-06 via Nuitee
G
gavin solo_traveller gb
8
Pros:

The hotel and staff were great. The location is really nice too.

Cons:

The only issue is the noise from people partying in the streets at night,so I'd recommend taking ear plugs.

2026-05-04 via Nuitee
M
Markus extended_group de
10
sehr gemütliche Unterkunft in den oberen Etagen eines Wohnhauses in der Altstadt
Pros:

Die Lage des Hotels in der quirligen und lebendigen Altstadt von Neapel ist perfekt für Menschen, die eine fußläufige Unterkunft zur Partymeile suchen.
Das Frühstück wurde auf der teils geschlossenen, teils überdachten und teils offenen Dachterrasse angeboten, ein wahrlich wunderschöner Platz!

Cons:

Die Aufbauten auf der Dachterrasse waren scheinbar in Eigenleistung erbracht und sehen sehr zusammengestückelt aus.
Die wunderbar große und sehr heiße Dusche war leider etwas verschimmelt.
Wer vor zwei Uhr nachts schlafen geht, sollte Ohropax dabei haben. Bei mir war es in der Woche im April 2026 bis 2:45 relativ laut mit Partygeräuschen und ich hatte mein offenes Fenster zur Dachterrasse.

2026-05-03 via Nuitee
M
Marco solo_traveller it
10
Pros:

Ho soggiornato all’Hotel Toledo a Napoli e mi sono trovato davvero bene. La posizione è comodissima, vicino al centro e ai principali punti di interesse. La stanza era pulita e accogliente. Il personale è stato gentile e disponibile durante tutto il soggiorno. Nel complesso, è una buona scelta per chi cerca un posto semplice ma confortevole dove dormire a Napoli.

2026-05-01 via Nuitee
S
Sabrina solo_traveller it
8
Pros:

Sicuramente la posizione ,l'accoglienza dello staff

Cons:

I materassi scomodi .

2026-04-30 via Nuitee
X
Xhixhi solo_traveller al
3
Pros:

Breakfast and people serving it. Location.

Cons:

It was a disaster to sleep as the noise from the street was coming inside of the room and couldnt sleep until 3 am in the morning every night of my stay. Furnitires to opd and in the bathroom broken.

2026-04-29 via Nuitee
V
Viktoriia couple ua
8
2026-04-24 via Nuitee
A
Antonia couple it
8
Pros:

Posizione

2026-04-23 via Nuitee
P
Panos solo_traveller be
1
Pros:

Nothing

Cons:

One very rude receptionist.

Dirty old rooms, super loud until 04:00, no hot water , bad WiFi, bad breakfast. There were cockroaches in my room

2026-04-22 via Nuitee
L
Linda couple it
7
2026-04-20 via Nuitee
C
Carles solo_traveller es
9
Pros:

Situació

Cons:

Lavabo molt fluix. Decadent

2026-04-19 via Nuitee
A
ARTUR couple pl
1
a "NO GO"!
Pros:

generally nice helpful staff, nice (dirty) breakfast terrace but the rest was a disaster. I like old hotels' vibe and I liked u guys as people but with this price u get MUCH better places in the centre of naples.

Cons:

we booked a twin room, got a double bed (the staff said they never got this request, no chance for
change). impossible to open a window cause the street is full of bars, but the AC didnt work (nor did the fan), the room was smelly and damaged everywhere u look. no sockets next to yr bed. really old and dusty. in the end they gave 20% off. decide yrself if its worth it.

2026-04-19 via Nuitee