Hotel Rio

Hotels
8.4 (4218 reviews)
4358 - Campo SS. Filippo e Giacomo , Venice , IT
+39 041 520 8222
[email protected]

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Breakfast available (surcharge)
Free WiFi
Air conditioning
Room service
Heating
Family rooms
Pets allowed
Laundry
Luggage storage
Breakfast in the room
See all facilities

Review Highlights

Pros:
Excellent central location (near St. Mark’s Square and ferry dock)
Friendly, helpful and welcoming staff
Clean and comfortable beds/rooms reported by many
Good value for money
Cons:
Breakfast lacks variety and is often not well replenished
Some rooms and bathrooms are small; occasional flooding from shower
Limited in-room amenities (reduced toiletries, kettle without coffee)
Noise at night in some rooms and annex access/stairs issues

Categories

Cleanliness
7.8
Generally reported as clean in many reviews, but a few mentions of bathroom not perfectly cleaned and one report of shower flooding lower the sentiment.
Service
9.2
Staff repeatedly described as friendly, helpful and welcoming across multiple reviews, a clear strong point for the hotel.
Location
9.6
Consistently praised as excellent and extremely convenient (minutes from St. Mark's Square and ferry dock); location is the main positive theme.
Room Quality
8
Rooms are often described as comfortable with good beds, though several guests note small room size and compact bathrooms.
Amenities
7.6
Mixed: basic in-room amenities are present (water, tea, toiletries) but some complaints about limited courtesy set, kettle without coffee and minimal shelving/hangers in bathrooms.
Value for Money
8.8
Many reviewers explicitly call the hotel good value or excellent for money given the central location and price.
Food and Beverage
6.8
Frequent criticisms about the breakfast: limited variety, items not replenished, and lack of fruit; this is the weakest category in reviews.
Overall Experience
9.4
Overall sentiment is positive: pleasant stays, recommended by several guests mainly due to staff and location despite some small shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Rio Hotel is just a few steps from St. Mark's Square and the Bridge of Sighs, less than two minutes from the San Zaccaria water-bus stop. Renovated in 2019, it has 18 non-smoking rooms: 11 in the main building facing SS Filippo e Giacomo square and 7 in the nearby annex.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed. An extra bed for children 3+ years costs 25 EUR per night. A cot for children up to 2 years costs 15 EUR per night.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Internet

    WiFi is available and is free of charge.

  • Smoking

    Non-smoking throughout.

See all policies

Location

Guest Reviews

8.4
Based on 4218 reviews
Cleanliness: 7.8
Service: 9.2
Location: 9.6
Room Quality: 8
Amenities: 7.6
Value for Money: 8.8
Food and Beverage: 6.8
Overall Experience: 9.4
C
Claudia Viacava • family_with_children • it
7
Discreto ma colazione da rivedere!
Pros:

La camera era carina e la posizione ottima.

Cons:

Il bagno non ha mensole per appoggiare i prodotti né ganci a sufficienza per gli asciugamani. La colazione è il punto peggiore: pochissimi prodotti che spesso, al secondo turno, non vengono sostituiti. Capisco la ristrettezza dell'ambiente ma proporre più prodotti e far trovare il bancone sempre ben fornito non mi sembra una missione impossibile.

2026-10-31 • via Nuitee
A
Alison • couple • be
8
Magnifique
Pros:

La propreté

Cons:

Rien

2026-10-30 • via Nuitee
A
Angel • solo_traveller • es
9
Venecia romántica
Pros:

La ubicación y el personal.

Cons:

Más variedad en el desayuno y el ruido exterior.

2026-10-30 • via Nuitee
C
ClaMaMa • couple • it
6
Pros:

Camera abbastanza pulita, posizione comoda
Prezzo in media per la città

Cons:

Bagno non pulitissimo e si allaga usando la doccia.

2026-10-29 • via Nuitee
L
Liziane • couple • br
10
Surpreendente
Pros:

Da simpatia e conforto dos quartos

Cons:

Deveria ter mais frutas no cafe da manha

2026-10-28 • via Nuitee
A
Armin • couple • it
9
2026-10-28 • via Nuitee
M
Monica • couple • it
7
2026-10-28 • via Nuitee
M
Mark • couple • gb
8
2026-10-28 • via Nuitee
R
Rafał • couple • pl
8
A very pleasant stay with friendly and helpful staff. Highly recommended!
Pros:

Very nice hotel staff. Close to St. Mark's Square

2026-10-28 • via Nuitee
G
Giovanni • couple • it
6
Pros:

Posizione strategica, raggiungi tutti i punti d’interesse in poco tempo.

2026-10-27 • via Nuitee
A
Anna • extended_group • cy
8
2026-10-27 • via Nuitee
T
Tommaso • couple • it
8
Pros:

Pulita.
Centrale.
Moderna.
Personale gentile.
Presenti in stanza confort necessari.
Ottimo rapporto qualità prezzo.

Cons:

Set di cortesia ridotto.
Disponibile bollitore in stanza ma solo con the non con caffè.
Bidet un po scomodo dovuto alle dimensioni della stanza, sopperito da doccia molto spaziosa e comoda.

2026-10-26 • via Nuitee
R
Romanello • couple • it
8
2026-10-26 • via Nuitee
M
Miguel • couple • co
9
2026-10-25 • via Nuitee
A
Andrew • couple • us
9
2026-10-25 • via Nuitee
M
memgru • family_with_children • au
10
Pros:

good location. next to ferry dock. good room. enough for 3 people clean

2026-10-25 • via Nuitee
M
Martha • couple • us
7
Great location
Pros:

Location was terrific!

Cons:

Room and bath were quite small.

2026-10-24 • via Nuitee
A
Agnieszka • family_with_children • pl
10
2026-10-24 • via Nuitee
M
MARIANA • couple • uy
6
Consultar siempre todo para evitar sorpresas
Pros:

La habitación que nos dieron no era en el edificio del hotel. Era a la vuelta donde el acceso era no muy lindo. Cómo 3 pisos por escalera que no te lo dicen

Cons:

El acceso y 3 pisos por escalera

2026-10-23 • via Nuitee
M
María • couple • es
9
Pros:

La ubicación es excelente, a un minuto de plaza San Marcos!

Cons:

Algo ruidoso

2026-10-22 • via Nuitee