Hotel Lux

Hotels
7.2 (4961 reviews)
Calle Delle Rasse, Castello 4541 , Venice , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Good overall value
Cons:
Dirty rooms
Poor breakfast options

Categories

Cleanliness
5.1
The room was reported as dirty with stains on the walls and poor lighting.
Service
8.06
Mixed reviews on service with some comments on disorganization.
Location
9.6
Multiple mentions of excellent location close to major attractions.
Room Quality
7.06
Some rooms described as old and not comfortable.
Amenities
6.59
Lack of basic amenities like kettles and poor heating in some rooms.
Value for Money
7.55
Good overall value but with notable drawbacks.
Food and Beverage
5.6
Breakfast was considered very poor with limited options.
Overall Experience
8.06
General positive impressions balanced by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:50

Property Description

Luxurious Accommodations
With thirty years of experience in the hospitality industry, Hotel Lux is expertly managed by a family dedicated to meeting all guest needs. Each room, furnished in elegant Venetian style and equipped with modern amenities, offers a comfortable stay just steps away from St. Marks’ Square.

Convenient Location
Ideal for exploring Venice, Hotel Lux is situated close to St. Marks’ Square, allowing easy access to the city’s main landmarks either by foot or public transport. Guests can immerse themselves in the beauty of the Lagoon without any hassle.

Exceptional Services
The dedicated staff at Hotel Lux go above and beyond to assist guests with arranging transfers, tours, museum bookings, and restaurant reservations. With sanitized rooms and a range of services available, Hotel Lux ensures a memorable and stress-free stay in Venice.

Experience the charm of Venice at Hotel Lux - book your stay now for an unforgettable getaway.

Important information:

Please note that the property does not have a lift.

Please note that Breakfast for celiacs, vegans and with lactose-free products is not available.

Please note that Air conditioning is available during summer season and the Heating is available during winter season.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Location

Guest Reviews

7.2
Based on 4961 reviews
Cleanliness: 5.1
Service: 8.06
Location: 9.6
Room Quality: 7.06
Amenities: 6.59
Value for Money: 7.55
Food and Beverage: 5.6
Overall Experience: 8.06
M
Matthew • family_with_children • gb
6
A reasonably priced hotel in the heart of Venice
Pros:

Excellent location right by Piazzo San Marco and the Grand Canal. Very friendly and helpful staff. Room was comfortable and a good size for 3 of us.

Cons:

Very steep stairs to the reception which we lugged our cases up to then find that our room was a short walk away from the main hotel in a separate building. The breakfast room was tiny which meant guests had to have breakfast in 30 minute shifts and the small space made it quite difficult to have breakfast in a relaxed manner.

2026-10-31 • via Nuitee
T
Tibor • couple • hu
9
2026-10-31 • via Nuitee
K
Kurt Christophe • couple • be
3
Une expérience cauchemardesque, bien loin des promesses de Booking !
Pros:

L’emplacement de l’Hôtel.

Cons:

Une expérience catastrophique, très loin des photos et de la description sur Booking !

L’hôtel est réparti dans plusieurs annexes, ce qui n’est pas clairement annoncé. Attention à l’annexe abritant la chambre 134 au troisième étage : à fuir absolument !

Chambre minuscule, vétuste, humide, mal entretenue, à l’atmosphère digne d’un film d’horreur. Tapisseries poussiéreuses, literie épouvantable (matelas si fins qu’on sent chaque ressort), oreillers durs et vieilles couvertures rêches. Un véritable cauchemar pour les personnes asthmatiques !

Petit déjeuner extrêmement sommaire : mini-croissants surgelés réchauffés, biscottes, quelques céréales et garnitures basiques. Salle minuscule d’environ 12 places, service bruyant et créneaux de 30 minutes à réserver impérativement la veille, sous réserve de disponibilité.

Personnel peu chaleureux, accueil impersonnel, aucune véritable attention portée au confort des clients. Seuls les essuies étaient propres !

Le rapport qualité-prix est scandaleux. L’établissement ne correspond absolument pas à la présentation qui en est faite sur Booking. Une expérience profondément décevante, que je déconseille formellement. Booking devrait sérieusement réévaluer cet établissement et la conformité des chambres proposées.

2026-10-31 • via Nuitee
F
Fernando • family_with_children • br
8
Pros:

Do conjunto completo.

Cons:

Da área de café da manhã, muito pequena e a falta de elevador.

2026-10-30 • via Nuitee
C
Cendrine • couple • fr
9
2026-10-29 • via Nuitee
I
ignacio • couple • ar
9
2026-10-29 • via Nuitee
F
Furio • couple • it
8
Pros:

La atención de los empleados.

Cons:

Las instalaciones.

2026-10-29 • via Nuitee
C
Ceren • extended_group • it
7
2026-10-29 • via Nuitee
M
Maria • extended_group • it
7
2026-10-28 • via Nuitee
I
Ian • extended_group • au
4
VERY hard bed and pillows
Pros:

the beds are SUPER hard as are the pillows...so if you like sleeping on a slab of wood go for it! no idea who would like these hard uncomfortable pillows, surely its not that hard to have comfortable pillows these days instead of these rocks

Cons:

asked for a another pillow the answer was NO asked for a bottle opened the answer was NO

2026-10-28 • via Nuitee
F
Franciele Giusti • extended_group • it
7
2026-10-28 • via Nuitee
N
Naresh • couple • us
10
Pros:

Big room

Cons:

No lifts

2026-10-28 • via Nuitee
A
Ann-Kathrin • couple • de
2
Nicht zu empfehlen, da sollte wirklich mal was gemacht werden.
Pros:

Die Tapete war schön.

Cons:

Die Sauberkeit, die Wege zwischen Zimmer und Frühstück - minimale Auswahl in einem minimalen Raum, man sollte nicht übergewichtig sein, der verdreckte Duschvorhang, der Standort und das Personal

2026-10-27 • via Nuitee
M
MARIA DOLORES • couple • es
4
No lo recomiendo
Pros:

La ubicación es excelente, nos dieron una habitación en una primera planta con una gran terraza.
La chica de recepción es súper amable.

Cons:

Nos alojamos en un edificio distinto al hotel, la entrada y escaleras estaban en un estado lamentable. Las paredes de la habitación estaban forradas de tela, había telas de araña por todos sitios, había muchos mosquitos y las 2 noches que pasamos sufrimos muchas picaduras, no sabemos de qué clase de insectos, ya que pasados 5 días todavía tenemos las marcas en la cara y en los brazos.
La sala de desayuno era minúscula, teniendo que desayunar apiñados con otros huéspedes. El desayuno era pésimo, sólo croissants y mermeladas.

2026-10-27 • via Nuitee
N
nino • couple • ge
10
2026-10-27 • via Nuitee
S
Santiago • couple • pr
10
Pros:

La accesibilidad, muy bien ubicado.

Cons:

El tipo de desayuno, no era lo que esperaba.

2026-10-27 • via Nuitee
M
Maria • couple • ca
6
Não leve malas pesadas!
Pros:

Localização. O hotel é bem próximo da praça San Marco e vaporetos.

Cons:

Me colocaram num pavilhão anexo e super desconfortável. Não tem elevadores.

2026-10-27 • via Nuitee
A
Antonio • couple • gb
2
Worst experience ever for that amount of money, never again....
Pros:

For 250 Euros a night we were aspecting at least a Full English Breakfast not only 2 croissants with a cappuccino, fortunately the staff was good and polite.

Cons:

The Breakfast, the facilities, the room, the bathroom, the "clean-less"

2026-10-26 • via Nuitee
G
Geraldine • couple • ch
9
2026-10-26 • via Nuitee
A
Alberto • couple • es
3
Una típica enganyifa italiana.
Pros:

La ubicació molt cèntrica

Cons:

No funciona la calefacció, és un apartament en un carrer proper a l'hotel a un tercer pis amb escales fora de normativa, l'esmorçar escàs i mal servit.

2026-10-26 • via Nuitee