Atlantide Hotel

Hotels
7.7 (3060 reviews)
Calle della Misericordia 375/A - check-in at Hotel Antica Casa Carettoni , Venice , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Garden
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location near transport
Friendly staff
Cons:
Rooms can be small
Some amenities not functioning

Categories

Cleanliness
7.85
Generally clean and well-maintained, but some reviews mention minor issues.
Service
8.31
Staff is friendly and accommodating, with several positive comments about customer service.
Location
8.85
Excellent location near transportation options and local attractions.
Room Quality
6.81
Some rooms reported as small or outdated, with specific complaints about room amenities.
Amenities
7.34
Some amenities worked well, but issues with refrigerator and other utilities were reported.
Value for Money
7.8
Offers a good value considering the location and price, though some drawbacks noted.
Food and Beverage
6.85
No specific comments found; perceived quality is standard for the hotel type.
Overall Experience
7.82
Overall satisfactory experience, with minor inconveniences that did not overshadow the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:51

Property Description

Welcome to Atlantide Hotel, a hidden gem in the heart of Venice's Cannaregio district. Just a stone's throw away from Venice Santa Lucia Train Station and the convenient bus and car parking at Piazzale Roma, our hotel offers spacious rooms with private bathrooms for your comfort.

Unwind in Style: Experience the unique charm of Hotel Atlantide with its cool hall and serene inner garden, perfect for relaxation after a day of exploring the enchanting city of Venice.

Convenience at Your Fingertips: Enjoy a hassle-free stay with our reception located just 30 meters away at our sister hotel, ensuring all your needs are promptly taken care of.

Ready to immerse yourself in the magic of Venice? Book your stay at Atlantide Hotel now!

Important information:

Please note that the reception is located at Hotel Antica Casa Caretton, just 30 metres away. Check-in and check-out take place here.

All requests for late arrival must be confirmed by the property. The latest possible check-in is 23:00.

In case of early departure, the hotel will charge at least the first 2 nights. Please note cash payment is only accepted in Euro.

The TV remote controls and the keys to the safe are available with a deposit, which must be paid on arrival. This will be returned at check-out.

The property has no lift.

The invoice must be requested at the time of booking or at the latest by check-in, providing ONLY in writing all the information required by Italian law.

The Customer must request an INVOICE, as required by Article 22, paragraph 1, no. 1 of Presidential Decree 633/1972, no later than the time the payment transaction is made. If no request is received by the payment date, a regular sales or service document will be issued.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Location

Guest Reviews

7.7
Based on 3060 reviews
Cleanliness: 7.85
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 7.34
Value for Money: 7.8
Food and Beverage: 6.85
Overall Experience: 7.82
B
Barthelemy solo_traveller fr
4
2026-09-12 via Nuitee
J
JIAHE solo_traveller cn
10
Good
Pros:

Best location 3 min from the train station

2026-09-12 via Nuitee
M
MASSIMO solo_traveller it
8
Pros:

La posizione strategica e il personale molto cortese e qualificato

Cons:

Il bagno onvisibile, ma veramente invisibile e le luci trooooppo fioche.

2026-09-12 via Nuitee
J
JIAHE solo_traveller cn
10
Very good
Pros:

Best location good stuff

Cons:

Nothing

2026-09-12 via Nuitee
L
Luz Mineidy extended_group es
8
Tranquilidad
Cons:

Esta bien ubicada

2026-09-11 via Nuitee
T
Tofig solo_traveller fr
10
2026-09-10 via Nuitee
A
Alyssa solo_traveller us
6
Overall got the job done for a reasonable price.
Pros:

Very clean. Staff was super friendly.

Cons:

The single room bed in room 19 was so uncomfortable- would recommend getting a real mattress in there. The light in the bathroom wasn’t working so had to shower in the dark.

2026-09-09 via Nuitee
M
maria gabriella solo_traveller it
7
Personale molto accogliente luogo molto perciò centrale utile per chi si deve utilizzare il treno o essere in poco tempo
Pros:

Personale molto accogliente

Cons:

Lo stile dell’arredamento è estremamente pesante

2026-09-09 via Nuitee
F
Fernando couple es
8
Aceptable
Pros:

Todo se tiene que poner en contexto; En Venecia los hoteles “normales”son caros y regulares o malos .
Este hotel te ofrece lo que pagas , habitación más o menos limpia , con wc aceptable … y en un punto muy céntrico para mi , cerca de la estación de tren. El personal súper amable y servicial, lo mejor .

Cons:

Nos dieron una habitación muyyyy pequeña, en un segundo piso sin ascensor .

2026-09-08 via Nuitee
S
Silvia solo_traveller it
4
Cons:

Io avevo prenotato una camera matrimoniale e mi hanno dato una camera singola con bagno privato con lo stesso prezzo prenotato da booking ... Prezzo troppo alto per una singola così piccola

2026-09-08 via Nuitee
M
Md Abdul couple it
8
2026-09-08 via Nuitee
C
Cesare solo_traveller it
7
2026-09-07 via Nuitee
M
Miguel family_with_children es
3
2026-09-07 via Nuitee
M
Michel solo_traveller fr
10
Pros:

parfait

Cons:

ras

2026-09-07 via Nuitee
D
Dmitri solo_traveller br
1
Não vale ficar lá, escolha outro hotel!
Pros:

Está bem localizado, mas não vale ficar, quartos antigos e pequenos!

Cons:

Sem recepção, você precisa ir a outro hotel fazer o checkin, o quarto era pequeno, móveis velhos, ambiente escuro, não tem elevador!

2026-09-05 via Nuitee
D
Dirk couple be
10
2026-09-05 via Nuitee
A
Alba solo_traveller ar
7
Pros:

Cerca de la estación Sta Lucía y de acceso facil a otros lugares de la ciudad.

Cons:

Muy pequeña la habitación.
No tenía ascensor, lo q era muy cansador.
Tampoco una cafetera o calentador de agua, y no ofrecen desayuno, lo q retrasa los planes diarios

2026-09-05 via Nuitee
V
Vincent solo_traveller at
8
2026-09-04 via Nuitee
S
Scalet solo_traveller it
10
2026-09-04 via Nuitee
A
Anthony solo_traveller fr
8
Bon séjour
Pros:

Emplacement super à 2 pas de la gare.
Salle de bain petite mais suffisante.
Peu de prise électrique dommage.

Cons:

Problème coupure d’électricité par deux fois (une qui était prévu pour raison de travaux).
Problème d’eau chaude un soir, lié à la coupure d’électricité ?
Je ne sais pas 🤷🏻‍♂️

2026-09-03 via Nuitee