Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great service
Beautiful views
Delicious breakfast
Cons:
Limited bar selection towards the end of the season
Room size issues when traveling as a family

Categories

Cleanliness
9.13
Many reviews indicate the hotel is very clean and well appointed.
Service
9.6
The staff were described as friendly and accommodating, going above and beyond for guests.
Location
9.14
The location is convenient for exploring Sorrento and accessible via a shuttle.
Room Quality
9.09
Rooms were noted to be spacious and well-furnished.
Amenities
9.12
The hotel offers a free shuttle and a lovely pool area, amongst other amenities.
Value for Money
9.08
Guests mentioned the hotel is a great value given the services and views.
Food and Beverage
9.13
Breakfast received positive mentions and the on-site restaurant was highlighted.
Overall Experience
9.3
Overall, guests had a very positive experience, with multiple mentions of their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:30

Property Description

Breathtaking Views
Hotel Cristina offers stunning views of the Bay of Naples and Mount Vesuvius, providing a picturesque backdrop for your stay.

Culinary Delights
Indulge in regional and national cuisine at the top-floor restaurant, or unwind with a drink at the hotel bar. The half-board option ensures you savor every moment of your dining experience.

Relaxation and Recreation
Unwind by the outdoor swimming pool or take a leisurely stroll in the garden surrounded by olive, orange, and lemon trees. For fitness enthusiasts, the hotel provides a fitness center just a short distance away.

Experience the beauty and tranquility of Hotel Cristina - book your stay now for an unforgettable holiday getaway.

Important information:

Please note when booking a two-bedroom apartment, cleaning is performed every 3 days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sat, Oct 31, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Location

Guest Reviews

9.2
Based on 1452 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.14
Room Quality: 9.09
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.3
F
fernandez couple us
10
Good vaalue and view. Friendly staff. The only problem was the location.
Pros:

The view

Cons:

Location a little far. The driver for the valet was not there in the morning and we had to get the car

2026-09-05 via Nuitee
A
Andrea solo_traveller it
8
Pros:

Molto bella la vista dalla camera, dal ristorante e dalla piscina… Piscina piccola ma comoda e curata. Camere piccole ma nuove

Cons:

Nota negativa la posizione piuttosto scomoda per passeggiate a piedi

2026-09-05 via Nuitee
M
Méabh couple ie
10
2026-09-04 via Nuitee
M
meshi extended_group il
10
מושלםםם
Pros:

נוף מרהיב!! שאטלים לעיר בתדירות גבוהה זה היה ממש נוח. חדרים נקיים ושירות מעולה של עובדי המלון!! ארוחת בוקר ממש טעימה גם מאוד נהננו. ויש בריכה ממש כיפית ובחום של נאפולי באוגוסט זה היה הדבר הכי טוב שעשינו כשסגרנו את המלון הזה

Cons:

אין משהו

2026-09-03 via Nuitee
L
laetitia family_with_children fr
10
Séjour italien inoubliable dans cet hôtel magnifique
Pros:

Nous avons passé 6 jours dans l’hôtel Cristina et nous avons adoré cet hôtel . L’hôtel est très bien situé , calme et la vue sur le Vésuve est magnifique. Le personnel est très professionnel et très aimable . Le personnel parle français et anglais ce qui est très appréciable . L’hôtel est très propre et la chambre était nettoyée tous les jours .
Nous nous sommes régalés au petit déjeuner ainsi que le soir . Le service est impeccable et professionnel .
Bref nous avons passé un séjour magnifique dans cet hôtel .

Cons:

Rien

2026-09-02 via Nuitee
S
Stéphan solo_traveller ca
10
Superbe Hotel
Pros:

Très bel emplacement et le service de navette est efficace. Très belle piscine, le personnel est très gentil et le restaurant très bon.

2026-09-01 via Nuitee
K
Kaitlynn couple gb
8
Beautiful views and relaxed vibes with a lovely staff.
Pros:

Beautiful views and refreshing pool. The transfers in and back to town were essential to make the location work.

Cons:

Breakfast was limited and facilities are bit dated.

2026-08-30 via Nuitee
K
Karen family_with_children gb
7
Lovely staff and nice hotel, slightly out of town so need to be organised and get booked on their shuttle!
Pros:

Super helpful and friendly staff. Hotel pool was a welcome relief in the heat. Room had everything you needed. Breakfast was good with a good selection for a European breakfast.

Cons:

The location was a little out of the way and they offered an hourly shuttle to the town centre (which you needed to book on as it got filled) it just meant you were limited to when you could go and return. Sorrento was nice enough but 3 days there was plenty.

2026-08-30 via Nuitee
A
Aleksei couple ee
9
2026-08-29 via Nuitee
A
Antonio family_with_children it
9
Pros:

Beh direi praticamente quasi tutto. Le camere moderne, i bagni belli, il personale super gentile, a partire dal personale di pulizia fino alle persone al bar/ristorante, davvero tutti molto gentili e premurosi. La piscina molto carina, comoda e con una bellissima vista.

Cons:

Nelle ultime ore della giornata, quando siamo tornati in camera dopo la serata fuori, abbiamo trovato un cattivo odore di fognatura, non so da dove arrivasse, se dalle bocchette o da qualche sifone montato male, ma ho dovuto far arieggiare la stanza e segnalare l'accaduto al personale. Sinceramente però credo che possa capitare un piccolo problema tecnico, tutto il resto è stato perfetto, quindi ci tornerei comunque.

2026-08-28 via Nuitee
C
crisvac solo_traveller ar
9
An excellent choice to stay at Sorrento
Pros:

The room was big enough and the swiming pool was perfect

2026-08-28 via Nuitee
D
Donna family_with_children gb
7
Lovely hotel with great views
Pros:

Lovely breakfast and staff were lovely - shuttle is a life saver - great views

Cons:

Beds were hard, smell of sewage in room, distance from town made it a long walk but the shuttle was very good. Aperol spritz was very expensive in hotel 14 euros - bit steep when in town they were 10-12 euros

2026-08-26 via Nuitee
S
Shane couple it
2
Pros:

Good service & good staff, very clean & transport service very good and help full thank you so much

2026-08-26 via Nuitee
M
Maria Vittoria solo_traveller it
9
Molto bello!
Pros:

Le camere grandi, nuove e pulite. La piscina e la pace, la cordialità del personale. La navetta gratuita e la possibilità di parcheggio interno.

Cons:

Il prezzo abbastanza alto e la posizione.

2026-08-25 via Nuitee
C
Cinzia family_with_children au
10
Definitely be staying at this hotel when I return to Sorrento!!
Pros:

This property exceeded my expectations.
Absolutely loved this place and cannot recommend it enough. That view from the hotel was amazing. The shuttle bus was so reliable to take you to and from Sorrento train station. Staff were so friendly and helpful.

Cons:

Everything was a 10/10 !!

2026-08-25 via Nuitee
G
GIANNIS family_with_children gr
10
Pros:

Τέλειο πρωινό. πολύ βολικό το πούλμαν που διαθέτουν να σε πηγαίνω- φερνει στο κέντρο της πόλης.

2026-08-24 via Nuitee
N
Neide solo_traveller us
10
2026-08-23 via Nuitee
A
allott solo_traveller gb
10
Best performing of everything quite
Pros:

The pool was amazing and the view was incredible, the shuttle bus was brilliant and easy. The breakfast was fresh and quality

Cons:

Did smelly ever so slightly but I'm sure that's down to the hotel being part of the mountain

2026-08-22 via Nuitee
C
carlos family_with_children ca
10
Pros:

Todo

2026-08-21 via Nuitee
A
Alyse couple us
10
Would stay again for sure
Pros:

It was welcoming, great location, amazing views, the pool was excellent and the restaurant and the breakfast were both fantastic

Cons:

Everything was great

2026-08-21 via Nuitee