Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Cons:
Poor service
Lack of breakfast variety

Categories

Cleanliness
5.7
Guests reported issues with cleanliness and comfort in multiple reviews.
Service
6.7
Mixed reviews regarding service; some positive experiences but notable complaints about rudeness.
Location
8.2
Positive mentions of the hotel's proximity to train stations and transit.
Room Quality
5.7
Complaints about room comfort and maintenance, especially regarding amenities.
Amenities
5.7
Limited amenities were reported, including breakfast options.
Value for Money
6.2
High extra charges reported; perceived value is lower than expected.
Food and Beverage
5.2
Continued complaints about the lack of variety and quality at breakfast.
Overall Experience
6.2
Overall mixed experience indicates it does not meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:32

Property Description

Luxurious Accommodation
Experience the epitome of comfort at The Mirage, boasting spacious air-conditioned rooms and complimentary Wi-Fi to ensure a relaxing stay.

Exceptional Service
Our 24-hour multilingual staff is dedicated to enhancing your Roman adventure, offering assistance whenever needed to make your trip memorable.

Convenient Location
Situated mere steps from Rome Termini Train Station, enjoy easy access to citywide bus and metro services, as well as direct links to Fiumicino and Ciampino airports.

Book now to indulge in a lavish retreat at The Mirage and make the most of your Roman holiday!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FCO

Location

Guest Reviews

6.2
Based on 573 reviews
Cleanliness: 5.7
Service: 6.7
Location: 8.2
Room Quality: 5.7
Amenities: 5.7
Value for Money: 6.2
Food and Beverage: 5.2
Overall Experience: 6.2
C
cindy couple be
8
Bon rapport qualité prix
Pros:

L emplacement juste à côté de la gare , très pratique pour tous les déplacements trains / métro
Qq restaurants bons et peu chers aux Alentours

Cons:

Très mauvaise lumière dans la chambre et la salle de bain pour se maquiller , lit inconfortable et climatisation bruyante

2026-09-12 via Nuitee
P
Phut couple us
7
Very convenient to train station especially if you have a 4:55 AM train schedule
Pros:

Next to train station

Cons:

Difficulty getting in and out of hotel

2026-09-12 via Nuitee
A
Aras solo_traveller se
6
Pros:

Det var inte dåligt

Cons:

Jag gillade ej den killen som jobbade på morgonen

2026-09-12 via Nuitee
P
Patricia solo_traveller es
5
Pros:

Esta muy bien ubicado, cerca de la Estación de termini donde tienes transporte para cualquier ciudad.

Cons:

Concretamente la atención de dos trabajadores de los trabajadores, sus formas y modo de tratar fue horrible, la señora de rasgos asiáticos del comedor me cerró la puerta en la cara por que se había pasado la hora del desayuno y yo sólo le estaba preguntando por mi acompañante!!! Luego un señor del turno noche ,la máquina del agua se trago la moneda y le pedí ayuda y me trató de mala manera diciéndome que llamará yo al número que reflejaba en la máquina pero muy enfadado, y no me ofreció ayuda ni pizca de amabilidad, por lo demás todo muy bien ,la chica de la limpieza muy amable y los chicos de los demás días también ,el hotel muy bien ubicado y limpio.

2026-09-12 via Nuitee
B
Bernardo Horacio family_with_children es
4
2026-09-11 via Nuitee
A
Alda solo_traveller lv
6
The hotel's main advantage is its location.
Pros:

One of reception workers was very polite and supportive - unfortunately I don't know his name. Mirage Hotel are in very good location, just in front of Termini. Air condition.

Cons:

At first, I was given a room that wasn't even in the hotel's main building and didn't match what I had paid for in terms of size and bed type. After I pointed this out, I received a suitable room. The hairdryer worked for 20 seconds. The view from the window is only of a small utility courtyard with air conditioning units

2026-09-11 via Nuitee
P
Phill extended_group au
5
Uncomfortable bed with pillows that may as well have been folded towels. Poor all round from both the hotel and surprisi
Pros:

Old school feel of the room. Very clean and close to the station which was perfect.

Cons:

The staff. The advertised room was a quadruple. That’s 4 isn’t it? Although I booked for 4 through Booking.com it kept showing three when checking out. The person on WhatsApp said an extra bed if required would cost 40 euro. The guy at the counter had no idea who I spoke to (regularly) through WhatsApp and charged me 120 euro for the extra bed(cash only), even after telling him we wouldn’t need the 2nd night as plans had changed. Very poor all round!

2026-09-08 via Nuitee
N
Nacarid solo_traveller co
9
2026-09-08 via Nuitee
C
carolina solo_traveller es
10
Pros:

Ubicación excelente

Cons:

El desayuno era muy poquita cosa

2026-09-07 via Nuitee
T
Thouraya solo_traveller it
7
2026-09-06 via Nuitee
M
Miewal solo_traveller it
10
2026-09-06 via Nuitee
A
Alexandra Daniela extended_group it
6
2026-09-05 via Nuitee
A
Allan solo_traveller fr
9
Parfait pour un petit séjour
Pros:

L’emplacement est correct on est pas si loin des monuments

Cons:

On entend trop le bruit extérieur et la climatisation fait beaucoup de bruit également

2026-09-05 via Nuitee
R
Rosa Elisa solo_traveller it
8
Pros:

Molto accogliente.vicino alla stazione .

2026-09-03 via Nuitee
A
Atul solo_traveller no
7
2026-08-31 via Nuitee
Z
zhu solo_traveller it
6
Cons:

L'aria condizionata non andava molto bene

2026-08-30 via Nuitee
R
Rafaella solo_traveller it
1
2026-08-28 via Nuitee
A
Axel couple ar
7
Only good point: location
Pros:

The location very good!!! Amazing, you have everything u need near there. Air conditioner and elevator works very good! Cleaning staff is so kind and nice. Beds are okay, not bad.

Cons:

The reception control about the guests is so much on my opinion... They control strictly who come in or not (visitors aren't allowed) and u have to let your key always in reception when you go away and pick up when you back to the hotel... Sometimes feels like you arent adult enough to take care of your own key (weird) even if their receptionist are sleeping mostly all time in reception that rules pretends to make us feel "safe"... System so old. Breakfast is okay, if you like to eat sweet in the morning is good, if not, not. Nothing salty at the moment (that was actually terrible and horrible to not think in guests who eat salty in the morning like eggs, bacon, tomatoes, etc).

2026-08-25 via Nuitee
P
Patricia family_with_children au
7
Suited us for a one night before training to Airport.
Pros:

Easy access to Termini Station, outside streets are ok but can have litter. Room is secure ground floor excellent if you have luggage. Quiet and clean. Overall good choice for short stay.
Breakfast coffee n croissant cafe around corner is fine.

2026-08-22 via Nuitee
I
Iryna family_with_children ca
10
Pros:

So nice and kind staff, so clean room and all the amenities.
I would gladly recommend this place to my friends.

2026-08-18 via Nuitee