Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small elevator
Minor maintenance issues

Categories

Cleanliness
8.41
Rooms were described as clean and spacious, but some maintenance issues were noted.
Service
9.88
Staff were frequently mentioned as friendly, efficient, and welcoming.
Location
9.92
Great location close to main attractions, with easy access noted in multiple reviews.
Room Quality
9.37
Rooms were spacious and some had modern upgrades; however, there were minor maintenance mentions.
Amenities
8.9
Basic amenities are provided, though some reviews mentioned issues with breakfast inclusion.
Value for Money
8.36
Value perceived as good, but some reviews indicated breakfast not included.
Food and Beverage
9.41
Breakfast was praised for variety and quality.
Overall Experience
9.38
Overall positive feedback with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:35

Property Description

Historic Charm and Modern Comforts
Hotel Alessandra, located a stone's throw away from the Uffizi Gallery, invites you to experience the perfect blend of history and luxury. Set in a 16th-century noble residence, the hotel offers air-conditioned rooms with free Wi-Fi, ensuring a comfortable stay.

Convenient Amenities
Each room is equipped with a TV, telephone, and private bathroom, with most featuring elegant wood floors. Guests can enjoy complimentary Wi-Fi and access to an internet point. Start your day with a delicious buffet breakfast in the cosy dining room.

Prime Location
Explore Florence's iconic landmarks with ease - Ponte Vecchio and Florence Cathedral are just minutes away. Let our friendly staff assist you with museum tickets and local insights for a memorable stay at Hotel Alessandra.

Important information:

The lobby is on the 2nd floor of the building. There are around 30 steps to take before you get to the small elevator that takes you up to lobby.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Location

Guest Reviews

9.2
Based on 756 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 9.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 9.41
Overall Experience: 9.38
N
Naomi • extended_group • au
10
2026-11-01 • via Nuitee
G
Gökçe • solo_traveller • tr
8
Harika lokasyon, temiz odalar ve yardımsever çalışanlar!
Pros:

Otelde calısan herkes cok tatlıydı; özellikle resepsiyondaki beyefendilerin tümü cok yardımseverdi ve güler yüzlüydü. Check-out sonrası bavullarınızı bırakabiliyorsunuz. Odalar kücük ama oldukça temizdi. Tek problem sivri sinekler fakat onun için de size sinek kovucu veriyorlar.

2026-10-31 • via Nuitee
D
D • family_with_children • fr
8
Un excellent séjour à Florence !
Pros:

Le personnel est particulièrement gentil, accueillant et toujours prêt à rendre service. Un vrai plus : l'hôtel a des partenariats très pratiques avec les garages environnants pour gérer l'accès à la ZTL sans stress. Le petit-déjeuner est bon et varié, et la situation au cœur de Florence est tout simplement idéale pour tout visiter à pied.

Cons:

La salle de bain est un peu datée, mais cela n'a rien enlevé au confort de notre séjour.

2026-10-28 • via Nuitee
M
Maria Grazia • solo_traveller • it
8
ottima posizione
Pros:

posizione ottima staff cordiale

Cons:

bagno piccolino ma funzionale

2026-10-27 • via Nuitee
M
Mrs Alison Fry • family_with_children • gb
10
2026-10-25 • via Nuitee
R
Raphael • family_with_children • fr
8
2026-10-21 • via Nuitee
M
Melissa • couple • nz
10
Loved Hotel Alessandria!
Pros:

Large, clean, well equipped room, with modern bathroom. Authentic Florence experience. Location is perfect. Staff are so friendly and helpful.

Cons:

Nothing to dislike about this property. The stairs to the tiny elevator and to reception keeps the fitness level up.

2026-10-16 • via Nuitee
H
Helen • solo_traveller • gb
8
A centrally located hotel with great service
Pros:

The location is perfect for all the obvious Florence sightseeing. The hotel is very well managed. The staff are all welcoming and keen to help with eg electric kettle, restaurant and gelateria recommendations. I had the single room with separate private bathroom as a way of making this centrally located hotel affordable during the September-October high season. Some people have complained about the two flights of stairs (30 steps) up to the lift to the second floor, but you only have to do this with a suitcase up and down once each, and walking up and down all the stairs is good for fitness! Florence is such a historic city, it's nice to stay in a buildng which feels part of that history. I will return in November another year when an ensuite will be more affordable for me. The amount of repeat business was notable.

Cons:

The fresh fruit at breakfast was underripe and the muesli had chocolate in it, but everything else was very good - and the staff attentive and efficient re eg a jug of hot water for those who need more than one cup of tea.

2026-10-13 • via Nuitee
B
Barbara Jane • extended_group • us
7
Pros:

Staff

Cons:

No help with luggage and too small of an elevator

2026-10-12 • via Nuitee
A
Angelika Margareta • solo_traveller • de
4
2026-10-09 • via Nuitee
T
Ted • couple • gb
9
2026-10-09 • via Nuitee
F
Felipe • couple • br
10
2026-10-09 • via Nuitee
J
Janet • family_with_children • us
6
Pros:

staff were very nice room was clean breakfast was good

Cons:

the amount of stairs to get to your room should be more forthcoming about the amount of stairs and lack of adequate room in lift it would be nice if staff assisted with luggage especially for older guests

2026-09-15 • via Nuitee
L
López Amill • couple • pr
10
Céntrico a muy buen precio
Pros:

Céntrico, cerca de todo!

Cons:

Escaleras para llegar al lobby, ascensor muy pequeño

2026-09-13 • via Nuitee
L
Laurenda • couple • us
9
2026-09-12 • via Nuitee
A
Andy • solo_traveller • gb
9
Pros:

Staff excellent. Location superb. Comfortable room

Cons:

Nothing really

2026-09-10 • via Nuitee
D
Daniel • couple • ch
9
2026-09-09 • via Nuitee
C
Caterina • couple • ca
9
The staff was very helpful, perfectional and friendly
Pros:

The location

Cons:

Stairs elevator was to small.

2026-09-09 • via Nuitee
M
Magnus • solo_traveller • se
8
Pros:

Very close to all historia museums and sites.

Cons:

A steep staircase up to the elevator, which was the smallest I have ever seen.

2026-09-09 • via Nuitee
M
Mark • family_with_children • us
10
The man at reception was awesome. So helpful and a great sense of humor. Great hotel.
Pros:

Great breakfast and excellent service. Everything was clean and well organized.

2026-09-08 • via Nuitee