Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great food
Friendly staff
Good location
Cons:
Limited parking
Some cleanliness concerns

Categories

Cleanliness
8.28
Mentioned some dust and air quality issues.
Service
9.75
Guests praised the friendliness and attentiveness of the staff.
Location
9.29
Central location appreciated by most guests.
Room Quality
8.74
Rooms are noted for being clean and spacious, but some issues with temperature.
Amenities
9.27
Great gym equipment and restaurant quality highlighted.
Value for Money
9.23
Overall satisfaction with the service and facilities.
Food and Beverage
9.78
The restaurant and breakfast offerings received very high praise.
Overall Experience
9.25
General positive feedback with some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:08

Property Description

Historical Elegance
Experience a stay like no other at Hotel Ristorante Ala d'Oro, once the prestigious residence of the noble Conti Rossi family. Immerse yourself in the historical charm of Lugo's center.

Modern Comforts
Indulge in one of the 40 tranquil rooms, each thoughtfully equipped with contemporary amenities. Explore the corridors adorned with captivating exhibitions by renowned photographers.

Culinary Excellence
Delight your taste buds at the renowned hotel restaurant, frequented by both guests and locals. Discover a culinary haven famous for its exceptional handmade first courses.

Book your unforgettable stay at Hotel Ristorante Ala d'Oro now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Adults stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3705 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 8.74
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.78
Overall Experience: 9.25
L
Lise • family_with_children • no
7
2026-07-04 • via Nuitee
V
Veronika • solo_traveller • it
10
Da ripetere
Pros:

Tutto perfetto, il personale gentile, colazione favolosa, camere pulite, la palestra funzionale, letto comodo, disponibilita nella modifica della prenotazione,davvero tutto fantastico

Cons:

Nulla

2026-07-04 • via Nuitee
F
Federica • solo_traveller • it
8
2026-07-04 • via Nuitee
A
Adrien • couple • fr
9
2026-07-03 • via Nuitee
P
Panagiota • solo_traveller • it
10
2026-07-03 • via Nuitee
M
Marina • family_with_children • at
8
Würden trotzdem gerne wiederkommen
Pros:

Frühstück war reichhaltig, Kaffee wurde von der Kellnerin serviert, Hotel hat einen eigenen und interessanten Stil - Kombination aus modisch und historisch. Sehr schöne Ecken. Personal sehr bemüht und nett. Betten waren top! Badezimmer modern und sauber.

Cons:

Zimmer etwas zu eng (hat für eine Nacht gereicht), Parkplatz genauso und auch nicht immer reservierbar, Balkon leider etwas dreckig. Zumindest einen Wassernapf für den Hund erwartet (optional).

2026-07-01 • via Nuitee
S
Salvatore • family_with_children • it
10
Posto confortevole tipico elegante eccellente.
2026-06-30 • via Nuitee
S
Stefano • solo_traveller • it
8
Buona opzione
Pros:

Stanza molto pulita e dotata di quanto necessario, colazione discreta, scarsa come scelta di frutta (mele a Giugno/Luglio?), ma accettabile nel complesso.

Cons:

Sala colazione con aria condizionata molto fredda, ma è soggettivo. Al check in non essendo pronta la stanza ho lasciato il bagaglio, rassicurato che lo avrei trovato in camera, invece è rimasto al desk, e il portiere notturno non sapeva nemmeno di chi fosse...

2026-06-30 • via Nuitee
P
Peter • solo_traveller • at
9
2026-06-29 • via Nuitee
K
Kristina • family_with_children • hr
10
2026-06-29 • via Nuitee
I
Ilde • couple • it
9
2026-06-29 • via Nuitee
M
Margherita • solo_traveller • it
7
Pros:

Pulizia e gentilezza del personale

Cons:

La camera molto piccola affacciata nella corte interna sopra alla cucina.

2026-06-29 • via Nuitee
M
Manenti • solo_traveller • it
10
2026-06-29 • via Nuitee
Z
Zita • extended_group • hu
9
2026-06-28 • via Nuitee
L
Lucy • solo_traveller • it
10
Pros:

Impeccably clean. Cool decor that connects the guest to the hotel's interesting past.

2026-06-28 • via Nuitee
M
Marco • solo_traveller • it
9
Pros:

Stanza ampia, pulita, silenziosa, bagno moderno e ben arredato, letto comodo e ampio, stanza fresca, ottima colazione con ampia scelta sia sul dolce che sul salato, personale di sala cortese e buona qualità dei prodotti, check in e check out rapidi

2026-06-28 • via Nuitee
B
Besnik • couple • al
10
2026-06-28 • via Nuitee
R
Riccardo • solo_traveller • it
10
Pros:

Posizione ottima. Struttura bella e pulita. Staff gentilissimo con particolare ringraziamento a Cecilia alla reception. È stata gentilissima.

2026-06-26 • via Nuitee
R
roberta • solo_traveller • it
8
2026-06-26 • via Nuitee
P
paolo giuseppe • solo_traveller • it
9
2026-06-26 • via Nuitee