Children allowed
Pets allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great food
Friendly staff
Good location
Cons:
Limited parking
Some cleanliness concerns

Categories

Cleanliness
8.28
Mentioned some dust and air quality issues.
Service
9.75
Guests praised the friendliness and attentiveness of the staff.
Location
9.29
Central location appreciated by most guests.
Room Quality
8.74
Rooms are noted for being clean and spacious, but some issues with temperature.
Amenities
9.27
Great gym equipment and restaurant quality highlighted.
Value for Money
9.23
Overall satisfaction with the service and facilities.
Food and Beverage
9.78
The restaurant and breakfast offerings received very high praise.
Overall Experience
9.25
General positive feedback with some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:08

Property Description

Historical Elegance
Experience a stay like no other at Hotel Ristorante Ala d'Oro, once the prestigious residence of the noble Conti Rossi family. Immerse yourself in the historical charm of Lugo's center.

Modern Comforts
Indulge in one of the 40 tranquil rooms, each thoughtfully equipped with contemporary amenities. Explore the corridors adorned with captivating exhibitions by renowned photographers.

Culinary Excellence
Delight your taste buds at the renowned hotel restaurant, frequented by both guests and locals. Discover a culinary haven famous for its exceptional handmade first courses.

Book your unforgettable stay at Hotel Ristorante Ala d'Oro now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Adults stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3406 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 8.74
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.78
Overall Experience: 9.25
M
Massimo • solo_traveller • it
10
Lugo una bella sorpresa !
Pros:

Personale molto sorridente e professionale.
Colazione abbondante e varia.
Ottimo il ristorante e la scelta dei vini.

2026-03-21 • via Nuitee
F
Francesco • solo_traveller • it
10
Buon 4 stelle in centro a Lugo
Pros:

Molto buoni gli spazi comuni compresi palestra e ristorante.

2026-03-20 • via Nuitee
J
Jaime • couple • cl
8
Pros:

Cumplió las espectativas de alojar una noche de paso .

Cons:

La ducha muy chica e incómoda .

2026-03-19 • via Nuitee
S
Sabina • solo_traveller • it
8
2026-03-18 • via Nuitee
E
Elisa • couple • it
10
2026-03-17 • via Nuitee
M
Matteo • solo_traveller • gb
10
2026-03-17 • via Nuitee
E
Elena • solo_traveller • it
9
2026-03-16 • via Nuitee
C
chiara • family_with_children • it
10
Da ritornarci!
Pros:

L’hotel si trova in una posizione centralissima, lo staff molto gentile e premuroso.
La camera pulita e dotata di ogni comfort.
Ciliegina sulla torta: la colazione.

Cons:

.

2026-03-15 • via Nuitee
S
Sandro • couple • it
10
2026-03-15 • via Nuitee
T
Tommaso • solo_traveller • it
10
Tutto perfetto. Poco parcheggio.
Pros:

Camera grande
Palestra con molti attrezzi anche per pesistica
Personale molto accogliente
Posizione in centro paese

Cons:

Essendo in centro, l'hotel ha solo pochi parcheggi a disposizione. Da prenotare in anticipo.
In caso non siano a disposizione, bisogna trovare il parcheggio in centro (c'è ne sono vari ma bisogna trovarlo) consiglio di scaricare le valigie e poi trovarlo.

2026-03-14 • via Nuitee
D
David • solo_traveller • gb
6
Generally very good.
Pros:

Great staff, big room for the low price, big bed; fantastic food and coffee.

Cons:

There were two pillows, neither with any bounce, one too thick, the other too thin; the room had an annoying temperature indicator that stayed lit up all night and stopped the room from being dark enough.

2026-03-14 • via Nuitee
A
Alessandro • solo_traveller • it
7
2026-03-13 • via Nuitee
L
Loretta • couple • it
9
2026-03-10 • via Nuitee
V
VALERIO • couple • it
10
Pros:

Per fortuna in Italia ci sono hotel e ristoranti come l'Ala d'Oro in cui si può sperimentare la professionalità, l'esperienza e vivere la storia di una comunità. Un plauso alla "squadra" dell'Hotel Ristorante Ala d'Oro che ci hanno "coccolato" nella nostra permanenza. Bravi!

Cons:

Nulla!

2026-03-08 • via Nuitee
E
Emma • solo_traveller • it
10
Pros:

Personale gentile e disponibile, camera molto pulita con tisane e caffè offerto e un mini bar con molta disponibilità.
Ho cenato all’interno del ristorante del hotel: cibo buonissimo e particolare, ottima qualità prezzo!!!
Colazione ottima con vasta scelta tra dolce, salato e frutta
Consiglio assolutamente un soggiorno in questo hotel!

2026-03-08 • via Nuitee
S
Simone • solo_traveller • it
10
2026-03-08 • via Nuitee
N
Nacci • solo_traveller • it
9
Ottima da consigliare
Pros:

Si molto!

Cons:

Non erano presenti prodotti a colazione tipo senza glutine, senza lievito, senza zuccheri ...

2026-03-07 • via Nuitee
F
Fulvia • couple • it
10
2026-03-05 • via Nuitee
A
Andrea • extended_group • it
10
2026-03-05 • via Nuitee
B
Barbara • couple • it
10
2026-03-02 • via Nuitee