Hotel Le Cerbaie

Hotels
Independent
8.6 (44 reviews)
Via della Sibolla, 15, Altopascio, LU, 55011 , Altopascio , IT

Pets allowed

Facilities

Meeting rooms
Nature reserve
Electric car charging station
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Decent breakfast
Good family room
Cons:
Unpleasant service at check-in
Issues with air conditioning in family room

Categories

Cleanliness
8.65
The rooms were described as clean and spacious.
Service
8.35
The reception service was noted as not very polite.
Location
8.75
Standard quality for this hotel tier.
Room Quality
8.65
Family room is good with spacious areas.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.75
Standard quality for this hotel tier.
Food and Beverage
8.45
Breakfast was decent but not abundant.
Overall Experience
8.55
Overall a good experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 05:50

Property Description

Recreational Amenities and Garden Views
Indulge in activities like renting bicycles or enjoying the serene garden views at Hotel Le Cerbaie.

Exceptional Dining and Room Service
Savor delectable meals at L'Orcino, the hotel restaurant with a cozy bar/lounge, or pamper yourself with 24-hour room service.

Event Spaces and High-end Services
Benefit from modern amenities like a computer station, concierge services, and multilingual staff. Unwind in one of the 64 guestrooms equipped with minibars and Smart TVs.

To experience these top-notch amenities and services, book your stay at Hotel Le Cerbaie now!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Pets

    Pet max weight (per pet) in lb is 44

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 44 reviews
Cleanliness: 8.65
Service: 8.35
Location: 8.75
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.75
Food and Beverage: 8.45
Overall Experience: 8.55
Y
Yonathan partner
10
Pros:

Habitación limpia y espaciosa

2025-09-14 via Nuitee
A
angelo
8
Pros:

Hotel nel complesso molto buono.
Le camere sono spaziose e pulite.
Il bagno andrebbe rivisto sopratutto la doccia.
La colazione non è abbondante ma comunque discreta.
Non capisco perché nella colazione sia compresa solo una consumazione x persone di caffettiera.
Comunque consiglierei questa struttura.

2025-09-07 via Nuitee
F
francisco family
10
Pros:

The guy at The reception when we arrived was not very polite at all.

2025-08-21 via Nuitee
D
Daniel family
10
Pros:

The room for family, is good, the breakfast was very good, the personal was very kind

2025-08-13 via Nuitee
E
Emily
6
Pros:

Stayed in the family room, air conditioning was not great, through the size of the space is fab.

2025-08-12 via Nuitee
M
Matteo
2
Scorretti
Pros:

Prenotate due camere pagate in anticipo alla prenotazione. Uno degli ospiti, per un imprevisto, non riesce ad arrivare il primo giorno. Avviso immediatamente al check-in chiedendo di mantenere le stanze già pagate. All’arrivo del collega, con sorpresa, la stanza non c’era più e l’albergo avrebbe preteso gli fosse pagata un’altra prenotazione. Riprenotato sistemazione diversa segnalando ad Hotels e chiedendo rimborso.

2025-08-07 via Nuitee
Y
YOUNG KYOO
6
Pros:

공단에 위치한 비즈니스 호텔에 가깝습니다
방은 넓고 청결하며 호텔 부대시설 주차장과 로비 및 휴계 공간은 넓고 좋습니다

2025-07-03 via Nuitee
S
Santosh Reddy family_with_children
2
Pros:

Although the room and hotel, including hotel staff was excellent, the restaurant staff was very rude and not polite at all. They only had 1 staff member and apparently he was the inchargeof restaurant side. He was very rude and eventhough we paid for the full breakfast buffet, as we were about to have our second crossant he came and told us not to eat anymore ! We complained and hotel manager had a word with this person but still I think he was very rude and couldn't even make a hot chocolate for my kid since the machine was out of order. Very bad experience and put me off at the start of the day !

2025-04-24 via Nuitee
A
Aniello family
2
Pros:

Pessima, personale poco disponibile e scorretto

2025-04-21 via Nuitee
A
Andrea
10
Pros:

Ottimo

2025-02-23 via Nuitee
M
Manlio family
10
Pros:

Ho alloggiato con la mia famiglia in questo hotel per andare al Lucca Comix e direi che abbiamo fatto un'ottima scelta: comodo e ampio parcheggio, personale molto cortese, efficiente e disponibile, cibo di ottima qualità se si vuole cenare nel loro ristorante, accurata attenzione al cliente e comodissimo per raggiungere Lucca in breve tempo. Consigliatissimo.

2024-11-04 via Nuitee
E
Erika partner
6
Pros:

Camera pulita, servizi neĺla media per un 3 stelle. Consiglierei una maggiore attenzione alla colazione, i cornetti ad esempio potrebbero essere di una migliore qualità.
Ristorante buono :)

2024-11-04 via Nuitee
E
Emanuel
8
Pros:

It was adequate and had a nice staff

2024-11-02 via Nuitee
M
Michael
6
Pros:

Nice place, inconvenient location

2024-10-21 via Nuitee
R
Riccardo
8
Pros:

Confortevole hotel comodissimo appena fuori da casello autostradale, comodità parcheggio, silenzioso

2024-10-18 via Nuitee
F
Francesco
6
Pros:

L'hôtel est propre, et bien entretenu, la literie est confortable, chambre parfois un peu bruyante selon le côté de l'hôtel dans lequel on se trouve, mais rien d'insuportable.
Le petit déjeuner est très varié avec un personnel aux petits soins avec les clients, réactifs et professionnels, très agréable!
Le seul bémol est le restaurant qui n'en a que le nom.
La qualité des plats s'approche de celle qu'on pourrait trouver dans une cantine bas de gamme (les prix par contre sont bien ceux d'un bon restaurant). Heureusement, le personnel de l'accueil est de très bon conseil pour rediriger les clients vers des restaurants qui permettront de profiter de l'excellente cuisine Toscane pour tous les budgets.

2024-09-27 via Nuitee
D
dario family
8
Pros:

.

2024-09-24 via Nuitee
M
Maddalena family_with_children
10
Pros:

È stato tutto perfetto! La camera era bellissima e silenziosa. Il letto King era comodissimo! Consigliatasia per posizione, sia per la struttura stessa. Il personale top!
Posizione perfetta per viaggiare.
Se mi ricapita ci ritorno volentieri!!

2024-09-15 via Nuitee
D
Desyre family
8
Pros:

Hotel con camere basic ma pulite ed ordinate. Pulizia ottima e personale super gentile. Colazione discreta e qualitativamente soddisfacente. Parcheggio comodo e zona silenziosa. Consigliatissimo.

2024-08-31 via Nuitee
R
Rudolf
10
Pros:

Grr HD f

2024-08-27 via Nuitee