The Pilgrm

Hotels
7.7 (2656 reviews)
25 London Street , London , gb
+44 20 7667 6000

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Noise issues
Lift not working

Categories

Cleanliness
7.03
Clean and modern but some reports of noise and maintenance issues.
Service
8.5
Staff are friendly and responsive, with a high level of service reported.
Location
9.04
Great location near Paddington station, highly praised in multiple reviews.
Room Quality
6.49
Rooms are frequently described as small with some issues regarding noise and comfort.
Amenities
7.52
Basic amenities available; some issues with elevator functionality.
Value for Money
6.98
Perceived as low compared to room size and quality; mixed feedback.
Food and Beverage
8.53
Breakfast highly rated, with a good quality offering.
Overall Experience
7.5
General satisfaction noted, but several points of discomfort mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Charming Vintage Hotel Near Paddington Station

Enchanting Vintage Design: Step into a world of vintage charm with each room boasting unique design elements and original artwork, creating a cozy and artistic atmosphere for your stay.

Gastronomic Delights: Indulge in an à la carte breakfast or grab a coffee and pastries at the ground floor cafe. For a more substantial meal, head to the first floor lounge offering all-day dining and cocktails, ensuring your culinary desires are well catered to.

Prime Central Location: Situated less than a minute from Paddington Station, enjoy the convenience of easy access to Heathrow Airport via the Heathrow Express service. Explore the vibrant West End just a short Tube journey away, with Notting Hill and Marble Arch within a leisurely 10-minute walk.

Experience the perfect blend of convenience and charm - book your stay now!

Important information:

Please note: This property does not have a elevator on all floors, but staff will assist guests with their luggage.
Please note that air conditioning is not available in the units.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 2656 reviews
Cleanliness: 7.03
Service: 8.5
Location: 9.04
Room Quality: 6.49
Amenities: 7.52
Value for Money: 6.98
Food and Beverage: 8.53
Overall Experience: 7.5
K
Katharina • family_with_children • ch
7
2026-07-25 • via Nuitee
T
Terri • extended_group • us
8
It was lovely! Quaint and so fun!
Pros:

location to Paddington station was excellent!!

Cons:

wish the rooms had air conditioning. But the fans in the room were great!

2026-07-25 • via Nuitee
M
Mc Kenna • couple • gb
9
Pros:

The staff and location were perfect

2026-07-21 • via Nuitee
K
Kevin • couple • ch
7
2026-07-21 • via Nuitee
C
Camartin • family_with_children • ch
8
2026-07-21 • via Nuitee
S
Silvia • solo_traveller • gb
5
2026-07-20 • via Nuitee
S
Susanne • extended_group • gb
10
Perfect location and lovely vibe
Pros:

Great property

Cons:

Good all round. Small rooks. But otherwise great vibe

2026-07-20 • via Nuitee
M
Maria • couple • hu
6
2026-07-20 • via Nuitee
D
David • couple • ch
2
Would not recommend it.
Pros:

The plants. Next to the station.

Cons:

Very noisy. Couldn't sleep a minute with all this noise. It was also very hot in the room. The fan provided was very loud too. For the price, it's a shame. The bread at the breakfast was oily and smelt like bacon. I couldn't eat it. The waitress told us she was gonna make us a discount but she finally didn't.

2026-07-20 • via Nuitee
P
Petra • solo_traveller • ch
8
Pros:

Super Lage. Phantstisches Frühstück. Sehr nettes und hilfreiches Personal.

Cons:

Etwas laut.

2026-07-20 • via Nuitee
M
Maria • solo_traveller • us
4
Pros:

Too muggy and the size of the room was very very small, I could barely move around the bed, and I’m a small person!

Cons:

Heat of the room (too hot, little ventilation) and too small.

2026-07-19 • via Nuitee
R
Rosalind • solo_traveller • au
8
Great hotel , love that Paddington and handy for getting everywhere!
Pros:

Very handy to everything

Cons:

Room just a little small !

2026-07-18 • via Nuitee
B
Barrett • solo_traveller • ch
8
Convenient and charming
Pros:

Sweet boutique hotel. Very hip but down to earth. Terrific breakfast. Love the vintage style bath fittings.

Cons:

Challenging to carry bags to some of the rooms, but they provide a porter free of charge who is very prompt.

2026-07-18 • via Nuitee
C
Catherine • solo_traveller • gb
6
Photos bit deceiving.
Pros:

Liked the decor, location.

Cons:

Room VERY small..cd hardly fit into bathroom..bed very cramped in space.

2026-07-18 • via Nuitee
B
brigitte • couple • at
4
Hübsches Hotel zum brunchen oder einen Drink zu nehmen, übernachten lieber woanders
Pros:

Die Hotellobby und das Café im ersten Stock sind entzückend (Frühstück bis 12 h!!!), das Personal nett und die Lage super

Cons:

Die Zimmer sind winzig und ohne AC. Die erste Nacht im Hotel war sicher die übelste, die wir je in einem Hotel verbracht haben - im Zimmer rd 40 Grad (offenbar tagelang nicht gelüftet bzw benutzt) und ein Bett mit einer Grube, dass schlafen nur durch querliegen möglich war

2026-07-18 • via Nuitee
L
Luke • couple • gg
9
Pros:

Ideally located almost right outside Paddington station. Clean, stylish rooms. The staff couldn’t be more helpful!

2026-07-17 • via Nuitee
M
Mark • extended_group • ch
7
In general it was a good stay. No airconditioning in Summer at this price I found questionable
Pros:

Nice room, good location, nice design

Cons:

No air conditioning. No towels on arrival

2026-07-17 • via Nuitee
D
Dominie • couple • au
9
Smart place to stay, value for money in London and with wonderful staff.
Pros:

Central Location is fabulous after a long haul flight then using the Heathrow Express, 1 minute walk off the train!
Staff were all amazing, friendly and helpful - great building and have kept character in the fit out. Wonderful cafe downstairs and a lovely terrace for drinks later.
Room and en-suite simple but comfy.

Cons:

*Just suggestions not dislikes:
Maybe something simple to put suitcases on off the floor (definitely room for something)
And sheets with the duvet for when it’s as hot as this summer has been!
In a very hot back room and with the window open looked straight onto next door where rubbish and old clothes had been dumped on the roof… not The Pilgrim’s fault but maybe a window box or something to block that out?

2026-07-16 • via Nuitee
M
Michael • extended_group • gb
6
Pros:

Good location

Cons:

Unbelievably small room and no air conditioning.

2026-07-16 • via Nuitee
S
Stephanie • solo_traveller • dk
10
2026-07-16 • via Nuitee