The Pilgrm

Hotels
7.7 (2476 reviews)
25 London Street , London , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Noise issues
Lift not working

Categories

Cleanliness
7.03
Clean and modern but some reports of noise and maintenance issues.
Service
8.5
Staff are friendly and responsive, with a high level of service reported.
Location
9.04
Great location near Paddington station, highly praised in multiple reviews.
Room Quality
6.49
Rooms are frequently described as small with some issues regarding noise and comfort.
Amenities
7.52
Basic amenities available; some issues with elevator functionality.
Value for Money
6.98
Perceived as low compared to room size and quality; mixed feedback.
Food and Beverage
8.53
Breakfast highly rated, with a good quality offering.
Overall Experience
7.5
General satisfaction noted, but several points of discomfort mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Charming Vintage Hotel Near Paddington Station

Enchanting Vintage Design: Step into a world of vintage charm with each room boasting unique design elements and original artwork, creating a cozy and artistic atmosphere for your stay.

Gastronomic Delights: Indulge in an à la carte breakfast or grab a coffee and pastries at the ground floor cafe. For a more substantial meal, head to the first floor lounge offering all-day dining and cocktails, ensuring your culinary desires are well catered to.

Prime Central Location: Situated less than a minute from Paddington Station, enjoy the convenience of easy access to Heathrow Airport via the Heathrow Express service. Explore the vibrant West End just a short Tube journey away, with Notting Hill and Marble Arch within a leisurely 10-minute walk.

Experience the perfect blend of convenience and charm - book your stay now!

Important information:

Please note: This property does not have a elevator on all floors, but staff will assist guests with their luggage.
Please note that air conditioning is not available in the units.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 2476 reviews
Cleanliness: 7.03
Service: 8.5
Location: 9.04
Room Quality: 6.49
Amenities: 7.52
Value for Money: 6.98
Food and Beverage: 8.53
Overall Experience: 7.5
N
Nina • couple • de
10
Ich komme wieder!
Pros:

Ideale Lage, toller Style, freundliche Menschen und das Café perfekt
Wenn man in London verschiedene Ziele hat ist es ideal! Auch nach Heathrow sehr entspannt

Cons:

Alles prima

2026-03-14 • via Nuitee
K
Karine • solo_traveller • fr
9
2026-03-14 • via Nuitee
P
pauline • couple • gb
5
Pros:

The room

Cons:

All the stairs and the ground floor entry

2026-03-13 • via Nuitee
V
Valérie • family_with_children • fr
8
2026-03-13 • via Nuitee
F
Félicie • solo_traveller • fr
10
2026-03-10 • via Nuitee
A
Amanda • family_with_children • gb
8
Love this quirky little gem
Pros:

Fantastic location, close to Paddington Station
Staff are always friendly and very helpful. Love the chilled vibe here. Breakfast is recommended, quality chef. Beds are super comfy.

Cons:

Navigating the upper floors can get confusing!

2026-03-04 • via Nuitee
A
Andrea • couple • it
10
2026-03-04 • via Nuitee
H
Helen • solo_traveller • gb
7
2026-03-03 • via Nuitee
G
Georg • couple • de
9
Totale Empfehlung, schön und spitzen Lage
Pros:

Sehr geschmackvoll eingerichtet und perfekte Lage

2026-03-02 • via Nuitee
E
Eikum • solo_traveller • no
4
Staff moaning.
Pros:

Location, free water

Cons:

Staff moaning, complained that I hadn't booked online and informed clearly never received any email. However, I received the email on depature day.

2026-03-02 • via Nuitee
H
Hamish • couple • gb
8
2026-02-27 • via Nuitee
P
Plamen • extended_group • bg
6
Ok to stay but you can find better places at the same price.
Pros:

On the positive side it has an old fashioned vibe and attention to details. Breakfast was good and staff was very friendly.

Cons:

OK but very basic and small rooms. No chair, no desk, no proper wardrobe - just a bed and a bathroom. Could hear the metro throughout the night.

2026-02-26 • via Nuitee
K
KENTO • solo_traveller • jp
10
最高な体験だった。また来たい。
Pros:

パディントン駅前で非常に便利な立地
クラシックな内装と素晴らしいラウンジが旅を良いものにした

2026-02-26 • via Nuitee
A
Arnaud • couple • gb
10
Pros:

Location

2026-02-25 • via Nuitee
R
Ryan • couple • gb
10
An amazing independent hotel in a great location
Pros:

A lovely hotel in an ideal location so close to Paddington. The staff were so friendly, rooms clean and modern while keeping the traditional style of an old building, and a lovely breakfast

Cons:

The room was small (but every hotel has small rooms so this wasn’t a surprise). If it was summer time with no air con that might be an issue, but for winter time the room was warm and cosy even with single pane glass windows

2026-02-25 • via Nuitee
M
McCarthy • extended_group • gb
10
comfortable and value for money
Pros:

The bed was very comfortable and i liked the layout of the downstairs area.

Cons:

kettle and glasses would have been a nice touch to have in the room.

2026-02-25 • via Nuitee
B
Bartok • couple • us
8
Pros:

Close to Paddington. Good for short stay

2026-02-24 • via Nuitee
M
Marja • couple • nl
8
2026-02-24 • via Nuitee
S
Sebastian • couple • co
8
Pros:

La ubicación es espectacular, queda cerca a todo, incluyendo el metro de Paddington y la estación Central.

Cons:

Los cuartos son muy pequeños.

2026-02-22 • via Nuitee
H
Helen • family_with_children • lb
8
Une bonne surprise !
Pros:

La déco, classique mais relax . La salle de bains , petite mais très propre et bien équipée .
Le délicieux petit déjeuner servi à table , le bar agréable ,les magnifiques escaliers en pierre .
Enfin la proximité de la gare Paddington .

Cons:

L'acceuil inégal , certains réceptionnistes n'étaient pas très aimables et d'autres charmants .
Certaines chambres sur rue sont bruyantes .

2026-02-13 • via Nuitee