The Pilgrm

Hotels
7.7 (2510 reviews)
25 London Street , London , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Noise issues
Lift not working

Categories

Cleanliness
7.03
Clean and modern but some reports of noise and maintenance issues.
Service
8.5
Staff are friendly and responsive, with a high level of service reported.
Location
9.04
Great location near Paddington station, highly praised in multiple reviews.
Room Quality
6.49
Rooms are frequently described as small with some issues regarding noise and comfort.
Amenities
7.52
Basic amenities available; some issues with elevator functionality.
Value for Money
6.98
Perceived as low compared to room size and quality; mixed feedback.
Food and Beverage
8.53
Breakfast highly rated, with a good quality offering.
Overall Experience
7.5
General satisfaction noted, but several points of discomfort mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Charming Vintage Hotel Near Paddington Station

Enchanting Vintage Design: Step into a world of vintage charm with each room boasting unique design elements and original artwork, creating a cozy and artistic atmosphere for your stay.

Gastronomic Delights: Indulge in an à la carte breakfast or grab a coffee and pastries at the ground floor cafe. For a more substantial meal, head to the first floor lounge offering all-day dining and cocktails, ensuring your culinary desires are well catered to.

Prime Central Location: Situated less than a minute from Paddington Station, enjoy the convenience of easy access to Heathrow Airport via the Heathrow Express service. Explore the vibrant West End just a short Tube journey away, with Notting Hill and Marble Arch within a leisurely 10-minute walk.

Experience the perfect blend of convenience and charm - book your stay now!

Important information:

Please note: This property does not have a elevator on all floors, but staff will assist guests with their luggage.
Please note that air conditioning is not available in the units.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 2510 reviews
Cleanliness: 7.03
Service: 8.5
Location: 9.04
Room Quality: 6.49
Amenities: 7.52
Value for Money: 6.98
Food and Beverage: 8.53
Overall Experience: 7.5
J
Jake • couple • gb
10
2026-04-11 • via Nuitee
V
Viola • couple • it
7
2026-04-09 • via Nuitee
I
Iain • solo_traveller • jp
6
Great location but book a bigger room!
Pros:

The location was excellent and the staff were very polite.

Cons:

The room size “cozy” was a bit extreme as there was no room to move around in the room. When I stood up I was touching the walls and there was no phone in the room. Getting to the room was also difficult as you had to go up and dow stairs and even crossing over bridges.

2026-04-09 • via Nuitee
I
Ingþór • family_with_children • is
8
2026-04-07 • via Nuitee
A
Allison • couple • us
10
2026-04-06 • via Nuitee
R
Roberta • couple • it
7
Pros:

Posizione a pochi passi dalla stazione di Paddington, comodissima per gli spostamenti.
Buona la colazione (non compresa nel prezzo della camera)

Cons:

La camera era piccolissima, il bagno troppo stretto. Non c'era emmeno una mensola o un tavolino per appoggiare gli zaini.

2026-04-06 • via Nuitee
B
Brian • couple • us
9
Very good value for this area. Will definitely stay again in future
Pros:

Location, good value for money, friendly staff

Cons:

Size and height of tables for breakfast

2026-04-06 • via Nuitee
G
Günther • family_with_children • at
8
Pros:

Super Lage des Hotels. Nur 5 Gehminuten vom Bahnhof Paddington (Verbindung nach Heathrow). Sehr nette und teils witzige Einrichtung. Mitarbeiter sehr aufmerksam. Rund um das Hotel viele Lokale und Pubs.

Cons:

Zimmer eher klein. Man sollte sich mind das Large-Zimmer nehmen. Die Fenster schließen und dichten schlecht, dh es zieht etwas und die Geräusche von der Strasse sind gut zu hören.

2026-04-05 • via Nuitee
H
Helene • solo_traveller • se
5
2026-04-04 • via Nuitee
J
Jan • extended_group • gb
7
Friendly hotel handy for Paddington
Pros:

So handy for Paddington

Cons:

Lack of signage to find your room as it’s a maze

2026-04-03 • via Nuitee
F
Frederic • couple • gb
9
2026-04-02 • via Nuitee
N
Nicola • solo_traveller • gb
10
Pros:

The range of breakfast options was great. The decor is lovely and the hotel is very comfortable, clean and stylish.

2026-03-31 • via Nuitee
R
richard • couple • gb
10
Fantastic hotel we will be back !
Pros:

Amazing location ! Staff very welcoming and nothing is an issue.

Cons:

Liked the decor and vibe, fantastic coffee shop.

2026-03-31 • via Nuitee
A
Anyck • solo_traveller • ca
8
2026-03-30 • via Nuitee
A
Arnaud • couple • gb
10
Pros:

Location cannot be better when coming from Paddington. The personal at the check-in and particularly during breakfast were very friendly and competant.

Cons:

Very small room but this is London.

2026-03-30 • via Nuitee
D
david • couple • fr
10
Un petit cocon au sein du quartier de Paddington
Pros:

La propreté et le côté cosi du lieu

Cons:

Le bruit de la rue

2026-03-29 • via Nuitee
T
Tone • couple • no
7
2026-03-27 • via Nuitee
L
Lara • couple • de
10
2026-03-26 • via Nuitee
A
Alice • couple • fr
7
Bien situé et agréable, mais chambres petites et organisation à améliorer.
Pros:

Hôtel très sympa et idéalement situé. La décoration est vraiment agréable et donne du charme à l’établissement. Le petit-déjeuner est varié, avec un bon choix de produits.

Cons:

L’ascenseur est très peu pratique : il est minuscule (une seule personne à la fois) et ne dessert même pas tous les étages jusqu’à la chambre.
La chambre ainsi que la salle de bain sont vraiment petites.
Au petit-déjeuner, il faut faire la queue car il y a peu de tables disponibles. De plus, le bacon annoncé comme “crispy” n’était pas assez cuit, ce qui peut poser problème, notamment pour une femme enceinte.

2026-03-26 • via Nuitee
J
jürg • extended_group • ch
7
colle locatian
2026-03-26 • via Nuitee