Hotel Canali, Portofino Coast

Hotels
•
Independent
8 (80 reviews)
Via Enrico Pietrafraccia 15, Rapallo, GE, 16035 , Rapallo , IT
39-0185-50369

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Pets allowed

Facilities

Boat tours nearby
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Delicious breakfast
Cons:
Weird smell in the room
Slightly hard beds

Categories

Cleanliness
6.96
The room had a weird smell throughout the stay and an unbearable fart smell on the last day.
Service
8.93
The staff was incredibly helpful, accommodating, and communicative.
Location
8.97
Located well with a beautiful view over the water.
Room Quality
7.42
The rooms were large and spacious, though some mentioned slightly hard beds.
Amenities
7.95
Good variety of amenities included, though lacking in-room coffee facilities.
Value for Money
7.91
Good value considering the location and accommodations offered.
Food and Beverage
7.96
Breakfast was delicious with a good variety.
Overall Experience
7.93
A fantastic stay overall, with outstanding recommendations for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:25

Property Description

Recreational Amenities
Enjoy the spa tub, sauna, and fitness center at the Belle Époque Hotel.

Complimentary Services
Access free Wi-Fi, concierge services, and a TV in the common area.

Convenience and Comfort
Relax in one of the 30 guestrooms with minibars, LCD TVs, and comfortable beds.

Book your stay at Hotel Canali - Le Cinque Terre, your upscale waterfront retreat in Rapallo, near top attractions and stunning beaches.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 44

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 80 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
S
Serge • couple • at
7
2026-08-07 • via Nuitee
I
Inès • couple • fr
7
2026-08-07 • via Nuitee
M
Mikolaj • family_with_children • ch
9
Śliczne klimatyczne miejsce w fajnej cichej lokalizacji
Pros:

Włoski klimat, ogromny pokój, duże łóżko dodatkowe dla dziecka, chyba nawet większe niż główne. Obsługa 24h-komunikatywna młoda pomocna załoga. Śniadanie dobre duży wybór i często wszystko dokładane, że nawet idąc chwilę przed 10 czyli końcem śniadań wszystko było dostępne.

Cons:

Wanna z hydromasażem nie miała korka spustowego, więc nie można było z niej skorzystać, lecz zgłosiliśmy to dość późno jak syn się upierał że chce z niej skorzystać, możliwe że gdybyśmy od razu zauważyli obsługa by miała więcej czasu na ogarnięcie tej sprawy. Klima w pierwszy dzień i noc nie działała, lecz gdy rano zgłosiłem od razu została naprawiona/uruchomiona. Parking. Fakt że ciasny stromy i że trzeba zostawić kluczyki od samochodu w recepcji żeby obsługa mogła manewrować wszystkimi pojazdami jest lekko uciążliwy jak chce się korzystać z auta. Kluczyk dostępny 24h na recepcji.

2026-08-06 • via Nuitee
R
Rita • solo_traveller • fr
6
Pros:

L'intérieur de l'hôtel. Soigné. La chambre la literie. Le parking

Cons:

La plage "privée ". Non seulement loin de l'hôtel, exiguë, des lits serrés les uns aux autres. Pas de plage. Prix 50€ qq soit la durée. Toutes les jardinières à l'extérieur de l'hôtel avec des plantes mortes (pourquoi ne pas les retirer ?). Le petit déjeuner sans saveur et le responsable qui ne dit pas bonjour.

2026-08-06 • via Nuitee
M
Michelle • couple • nl
8
2026-08-06 • via Nuitee
P
Pascal • solo_traveller • fr
10
Pros:

Acceuil et petit déjeuner copieux

Cons:

Option parking compliqué

2026-08-05 • via Nuitee
R
Rémi • solo_traveller • fr
7
Pros:

Idéalement placé, le parking est peu pratique mais appréciable (surtout la borne de recharge).
Une terrasse sympa pour le petit déjeuner, personnel très accueillant, qui a réagi rapidement à un petit soucis à notre arrivée et qui a fait un superbe petit geste qui a fait tout oublier immédiatement! Merci à eux!

Cons:

Le manque de mobilier et de décoration dans les chambres. Le service en chambres pour le soir, si on souhaite manger sur place . La TV qui est vraiment petite, pour le standing.
Dernier point : la clim qui descend à peine la température de la chambre et s'arrête toute seule dans la nuit. C'était un point spécifique de ma recherche.

2026-08-03 • via Nuitee
J
Jorge • family_with_children • sg
10
Pros:

Great location and all staff are great! They make everything to have a smooth stay.

2026-08-03 • via Nuitee
C
Corinna • couple • de
10
2026-08-03 • via Nuitee
J
Josep Maria • solo_traveller • es
4
Massa car pel que es.
Pros:

Res en especial.

Cons:

L’accessibilitat es pésima

2026-08-02 • via Nuitee
H
Hans • couple • ch
7
Pros:

Reichhaltiges Frühstücksbuffet

Cons:

Zimmer war extrem hellhörig - man hat gemeint, dass der Fernseher im anderen Zimmer in deinem Zimmer läuft.

2026-08-02 • via Nuitee
J
Jesus Manuel • extended_group • ch
10
2026-08-02 • via Nuitee
M
Marco • solo_traveller • ch
8
Relax in Liguria
Pros:

Posizione tranquilla e facile da raggiungere
Personale molto cordiale e professionale

Cons:

La colazione è da migliorare
Manca per esempio la macedonia e poca scelta di pane
Le torte sono tagliate a cubetti troppo piccoli

2026-07-25 • via Nuitee
G
Gabriele • couple • de
10
Wir kommen gern wieder .
Pros:

Die Lager des Hotel ist gut, tgl. Spazieren durch den Park.

Cons:

-

2026-07-25 • via Nuitee
D
Denis • family_with_children • fr
9
Pros:

La gentillesse du personnel, la propreté et l’emplacement

Cons:

Rien

2026-07-24 • via Nuitee
E
Elisabetta • couple • it
8
Struttura piacevole non eccezionale
Pros:

Camera pulita , bagno nuovo e funzionale. Belli gli spazi comuni e la terrazza. Posizione alta con un po’ di vista, un po’ lontana dal centro

Cons:

Colazione non idonea per un 4 stelle

2026-07-24 • via Nuitee
W
Wessam • family_with_children • fr
8
2026-07-24 • via Nuitee
C
Camilla • couple • it
10
2026-07-24 • via Nuitee
D
DANIELE • extended_group • it
9
2026-07-23 • via Nuitee
I
Inna • couple • si
8
Pros:

Прекрасный персонал!!!
Радушие, профессионализм, сервис все на высшем уровне!

Cons:

Слабенький завтрак для 4 звезд. ‘Уставший’ отель.

2026-07-23 • via Nuitee