Hotel Canali, Portofino Coast

Hotels
Independent
8 (80 reviews)
Via Enrico Pietrafraccia 15, Rapallo, GE, 16035 , Rapallo , IT

Pets allowed

Facilities

Boat tours nearby
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Delicious breakfast
Cons:
Weird smell in the room
Slightly hard beds

Categories

Cleanliness
6.96
The room had a weird smell throughout the stay and an unbearable fart smell on the last day.
Service
8.93
The staff was incredibly helpful, accommodating, and communicative.
Location
8.97
Located well with a beautiful view over the water.
Room Quality
7.42
The rooms were large and spacious, though some mentioned slightly hard beds.
Amenities
7.95
Good variety of amenities included, though lacking in-room coffee facilities.
Value for Money
7.91
Good value considering the location and accommodations offered.
Food and Beverage
7.96
Breakfast was delicious with a good variety.
Overall Experience
7.93
A fantastic stay overall, with outstanding recommendations for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:25

Property Description

Recreational Amenities
Enjoy the spa tub, sauna, and fitness center at the Belle Époque Hotel.

Complimentary Services
Access free Wi-Fi, concierge services, and a TV in the common area.

Convenience and Comfort
Relax in one of the 30 guestrooms with minibars, LCD TVs, and comfortable beds.

Book your stay at Hotel Canali - Le Cinque Terre, your upscale waterfront retreat in Rapallo, near top attractions and stunning beaches.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 44

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 80 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
M
Michael
10
Dejligt hotel
Pros:

Et rigtig dejlig hotel det ligger rigtig godt med udsigt over vandet. Det eneste lille minus er det er italiensk morgenmad men det ved man jo så det gik
Det er et hotel samt by jeg varmt kan anbefale

2025-08-14 via Nuitee
L
Laurine
10
Un vrai moment de détente
Pros:

Hôtel magnifique et personnel très accueillant. Nous avions la chambre 1: propre, très grande qui donne directement sur le jardin. Vraiment superbe.
Le petit déjeuner est très bon et varié.
Petit bémol: une literie un peu dure et pas de cafetière et de bouilloire dans la chambre.

2025-08-10 via Nuitee
T
Torsten Bergh
8
Pros:

Fair room, slightly hard beds, weird smell in the room throughout the stay. On the last day the room was filled with an unbearable fart smell

2025-07-29 via Nuitee
J
Jon-Åge
10
Pros:

Fantastisk opphold. Stort fint rom, serviceinnstilt personale, rent og ryddig.

2025-07-27 via Nuitee
N
Nicole
10
Excellent location and accommodations
Pros:

We drove in from the Genoa airport and needed to make sure the hotel offered parking. The staff was incredibly helpful, accommodating, and communicative. It was easy to find and even though we arrived before check in they had space that allowed us to freshen up and store our luggage so that we could keep to our schedule as we were in town only for one night and had a lot to squeeze in. The room was HUGE! We traveled with our 2 teenage children so we chose the 2 bedroom 1 bath room and it was perfect. The hotel is a short 15-20 min walk to the Rapallo train station where you can easily purchase an on/off pass for the family to visit Cinque Terre. Breakfast was delicious with so much variety and the ambiance was beyond lovely. I would highly recommend Hotel Canali and will visit again should we ever find ourselves back in that region.

2025-07-20 via Nuitee
P
Peter partner
10
Pros:

Super leuk personeel, mooie hotelkamer. De ophang/ trap maar hotel ziet er verwaarloosd uit. Als dit zou worden opgeknapt dan nodigt het veel meer uit om het hotel te bezoeken.

2024-09-28 via Nuitee
G
Guillermo
8
Staff excelente
Pros:

El staff del hotel es bastante amables sin embargo en los cuartos inferiores se escucha mucho ruido del restaurante cuando están moviendo las sillas desde muy temprano y evitan un descanso profundo.

2024-07-27 via Nuitee
A
Andres
10
Pros:

Increíble ! La atención todo perfecto

2024-07-22 via Nuitee
V
Verified traveler
10
BEST SERVICE!!!
Pros:

Melany and Pasquale were exceptionally nice! Cute hotel and most spacious we’ve had so far!

2024-07-16 via Nuitee
J
Jeanette
8
Familierom
Pros:

Fint hotell og trivelig, behjelpelig personale. Synes at aircon på rommet bråket veldig og i tillegg hadde vi vinduer mot bakgården der motorene til aircon var (?), disse bråkte så mye at vi våknet på natten. Veldig mye støy fra gaten også ellers. Vi hadde familierom og veldig fornøyd med rommet ellers.

2024-07-15 via Nuitee
A
Andrew friends
10
Pros:

Great property in a fantastic location, just a short walk from the centre of Rapallo

2023-09-03 via Nuitee
L
Laura family
10
Pros:

Es tranquilo, es cómodo, variado buffet, personal muy amable, acogedor, la pasamos genial , cerca a la playa , recomendado !

2023-07-15 via Nuitee
B
Brian
10
Pros:

Very charming hotel with excellent, friendly, knowledgeable staff!

2023-07-04 via Nuitee
C
Cathy family
10
Pros:

Lovely family room with balcony view. Nice amenities. Very friendly staff. Highly recommend Hotel Canali.

2023-06-24 via Nuitee
L
Luciane
10
Excelente estadia
Pros:

Quarto excelente! Super grande, pé direito alto, totalmente repaginado ! Adorei!!!! Funcionários muito gentis e educados! Estacionamento do próprio hotel ! Localização perfeita para o Pier ou para a cidade !

2023-06-19 via Nuitee
X
Xavier
10
Pros:

Super 👍 bien accueilli

2023-06-11 via Nuitee
A
Ani family
6
Pros:

The hotel itself is very outdated and desperately in need of some upgrades and renewal ( for example, bed mattresses are lumpy and thin, bathroom supplies are bare minimum, some floors covered in artificial grass carpeting … just overall odd). For the nightly rate, you would expect a little more — even for a European hotel room. That being said, the staff are very friendly and attentive and the complimentary breakfast was wonderful.

2022-06-26 via Nuitee
M
Michele family
8
Pros:

La struttura non è centrale ma si raggiungono agevolmente le spiagge e il centro del paese attraverso una piacevole passeggiata. Le stanze sono ampie e pulite

2022-06-10 via Nuitee
V
Verified traveler
10
Pros:

Soggiorno perfetto

2021-06-07 via Nuitee
V
Verified traveler family
8
Pros:

Personale reception competente, gentile, e sempre molto disponibile.
Ci vorrebbe un po' più di finezza per quanto riguarda le pulizie delle camere.
Nel complesso soddisfacente.

2019-08-27 via Nuitee