Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location and views
Friendly and attentive staff
Clean and well-maintained amenities
Cons:
Room cleanliness issues
Limited service for early arrivals
High pricing for off-season

Categories

Cleanliness
8.5
There were issues with linens not being changed and a musty scent in the room.
Service
9.5
Staff were friendly and attentive, particularly during departure.
Location
9.5
Location is great with amazing views and proximity to the water.
Room Quality
8.5
Room decor was simple and industrial; some amenities were lacking.
Amenities
9
Good facilities like pools and spa, but some service limitations noted.
Value for Money
8.5
Guests felt that the price was high for the off-season experience.
Food and Beverage
9
Breakfast service was good but missing certain hot items.
Overall Experience
9.5
Overall enjoyable stay with positive highlights outshining the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:52

Property Description

Luxurious Accommodations
The Hotel Metropole offers elegant rooms with modern amenities and stunning views of the Ligurian Sea. Guests can choose between rooms in the main building or the charming Villa Porticciolo, each equipped with satellite TV, air conditioning, and some with private balconies.

Wellness and Relaxation
Indulge in ultimate relaxation at the hotel's wellness centre, featuring a heated salt water pool, Turkish bath, Finnish sauna, and a variety of spa treatments. Guests can also enjoy access to the outdoor swimming pool, private beach, and fitness room for a rejuvenating experience.

Culinary Delights
Savor a delightful culinary experience at the garden-view restaurant, serving a hot breakfast buffet with sweet and savoury options, as well as sparkling wine. For lunch and dinner, guests can enjoy a variety of regional, Italian, and international dishes.

Experience luxury and relaxation at Hotel Metropole. Book your stay now for an unforgettable seaside getaway.

Important information:

Please note that sun loungers are available at the beach at an additional cost, while guests enjoy free use of 2 deckchairs and a parasol per room.

One of the hotel's private car parks is a covered garage. Please note that both public parking and garage are subject to availability.

Please note that the property can only allow 2 pets (small or medium sized) per room. An extra charge of 20 EUR per pet, per night, applies.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Oct 22, 2025 until Thu, May 28, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1194 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
S
Steve • extended_group • us
5
Summer might be worth the cost due to access to direct access to the water. In the off season there are better options f
Pros:

Location is great, the view is amazing. The beds are comfortable. The front desk person upon our 4:30am departure made us coffee, water & cookies for travel on our 3 hr train journey. Great checkout!

Cons:

Wish our welcome was as nice as our departure. No greeting, no one to give hotel details or help with luggage. Not a friendly welcome, just a hand over of room key. The hotel has a musty scent and I felt that someone was smoking near our room. Maybe outside and it was still bothersome. Our linens on the bed were not changed between nights. I know this because my hair band was in the sheets when we returned. There are no wash cloths with the towels in the bathroom. The doors are metal and industrial looking. Felt like a college dorm.
The cost of this hotel was more than other hotels we have stayed at in Santa Margherita. I didn’t feel the extra cost was worthy in the off season.

2025-10-18 • via Nuitee
V
Valérie • couple • pa
8
Pros:

Le personnel est super agréable

Cons:

Nous étions au 1er étage , nous avions demandé lors de la réservation une vue mer nous n avons eu qu un aperçu et encore il fallait se pencher …. Dommage. A part cela l hôtel et le personnel surtout étaient parfait .

2025-10-17 • via Nuitee
G
giuseppe • couple • it
8
2025-10-16 • via Nuitee
A
Angela • couple • us
9
2025-10-15 • via Nuitee
J
Joanna • family_with_children • pl
9
Bardzo dobry hotel w pięknym miejscu. Polecam.
Pros:

1. Uważny i uśmiechnięty personel
2. Położenie (piękne widoki, blisko do dworca kolejowego oraz przystanku autobusu do Portofino)
3. Prywatna plaża wciąż czynna mimo, że byliśmy już po sezonie - 11-13 października
4. Zagospodarowanie terenu
5. Kuchnia, nakrycia stołów, obrusy, sztućce.. wysmakowane + śniadania na świeżym powietrzu (mimo prawie połowy października było cieplutko i słonecznie przez cały nasz pobyt)
6. Zaskoczenie - bardzo miłe prezenty niespodzianki dla mojego męża, który miał urodziny. DZIĘKUJĘ.
7. Miejsce podobało się również bardzo naszej 10 letniej córeczce.

Cons:

Właściwie drobiazgi..
Przyjechaliśmy pociągiem z Genui wcześniej do hotelu, bo taki mieliśmy przylot .. nie czekaliśmy długo na pokój.. mogliśmy do niego wejść wcześniej, za co dziękujemy.. natomiast chcieliśmy się czegoś napić w oczekiwaniu.. ale nie było takiej możliwości.. musieliśmy czekać do otwarcia restauracji.

Ręczniki na hotelowej plaży nie zawsze były dostępne.

W łazience były plastikowe kubeczki (mogłyby być szklane).

2025-10-14 • via Nuitee
M
Mario Ricardo • couple • ar
5
Buena
Pros:

Buena predisposición del conserje Angelo

Cons:

Orientación de la habitación , nos fue negado una habitación con mejor paisaje al mar.
Algun personal de conserjería poco serviciales.
Negar entrega de toallas para playa

2025-10-13 • via Nuitee
A
Alfonso • couple • ch
9
Great lhotel near the sea with an exceptional restaurant
Pros:

Great place, very central and next to the sea. Amazing staff. And have to say the restaurant is one of the best I have tried in a hotel. Exceptionally good.

Cons:

Room was a bit simple with hard bed. But very clean, tidy and spacious,

2025-10-11 • via Nuitee
R
Rachael • family_with_children • gb
8
Brilliant. Really enjoyed it, would recommend.
Pros:

Facilities were immaculate. Super clean. Gardens really well tended and cared for. Pools and shared areas very clean. Room was good, our bathroom lovely and very clean. beds comfortable. Really enjoyed the spa, outdoor pool and beachside cafe and sun bed area. Location was superb. 2 mins from train station. Under 5 minutes to town centre and ferry. Staff friendly and attentive. Peaceful.

Cons:

Breakfast was Ok. Could have been better. Missing some hotter cooked food items and pastries were a bit cheap. Good service though. No kettle in room. Minor items. Our balcony was near the road and overlooked a roof.

2025-10-10 • via Nuitee
R
Ruth
10
Pros:

Breakfast on the terrace was lovely, very comfortable room and lovely team.

2025-10-10 • via Nuitee
I
irene • couple • ar
10
Pros:

Excelente ubicacion espectacular lugar para desayunar en la terraza exterior con vista al lindisimo jardin y al mar
Muy buen desayuno buffet
Excelente atencion del personal.
Buenisima cochera al exterior en el mismo hotel.
Muy buen comedor interior con excelente cocina.

2025-10-10 • via Nuitee
L
larrycO5539PX • Couples • us
10
Incredibly Hotel beautiful!
Pros:

This is one of the most beautiful hotels in all of Italy! The location on the Mediterranean Sea is breathtaking! My wife always has a wonderful massage with candle at the beautiful spa, and the breakfast and dinner at the restaurant are always spectacular! We return every year and the hotel even grants our request to stay in the same sentimental room! The staff are so incredibly friendly and we feel as if they are a second honorary family to us. Bravo, Hotel Metropole...we'll see you soon! Larry & Caroline

2025-10-07 • via Tripadvisor
L
larry
10
One of the best hotels in all of Italy!
Pros:

My wife enjoyed her massage with candle at the spa very much! The hotel is incredibly beautiful and dinner and breakfast are both spectacular! We return every year to this incredibly beautiful hotel! The staff are also so very friendly and are almost like a 2nd honorary family to us! Bravo!

2025-10-07 • via Nuitee
A
Alistair • family_with_children • gb
10
It was the perfect location, with outstanding staff.
Pros:

Position, layout, quality

Cons:

Nothing

2025-10-06 • via Nuitee
C
Christopher • extended_group • gb
9
2025-10-04 • via Nuitee
D
De Wilde • couple • be
7
Pros:

Kamer ok, locatie ok. Spa en Wellness top!

Cons:

Sommige personeelsleden heel vriendelijk( vooral de vrouwen)andere heel zuur. ( De oudere mannen)

2025-10-04 • via Nuitee
J
JEBI • Family
10
Italian Riviera Haven
Pros:

Our family has returned to Hotel Metropole no fewer than 17 times (19 for some of us), and each visit only deepens our affection for this extraordinary place. Family-owned and gracefully run, it combines the charm of a private villa with the comfort of a refined seaside retreat. The staff — loyal, familiar faces year after year — embody warmth and genuine hospitality, creating an atmosphere that feels both personal and timeless. Set directly on the beach, the location captures the essence of Ligurian beauty. Hotel Metropole is not just a destination for us, but a cherished tradition.

2025-10-03 • via Tripadvisor
A
Agnes • family_with_children • fr
10
Court séjour mais très agréable dans une ambiance de vacances
Pros:

Localisation, chambre et salle de bain petites mais très bien agencées, spa et piscine incroyable, buffet de petit déjeuner et parking

Cons:

Ras

2025-10-03 • via Nuitee
L
LUIGI • couple • it
8
2025-10-02 • via Nuitee
X
X7503GQkeiths • Couples • us
6
Scenic but not worth the money
Pros:

The rooms are too pricey for what you get. It is an Old Property in Santa Margheta Italy.. convenient location to the train station, the beach, port town square and to shuttle to Portofino. The rooms are small, not very luxurious, NO IRONS in the room, The Breakfast buffet was average, The grounds are beautifully maintained. The Pool and terraces are lovely and scenic. But still not worth the money.

2025-10-01 • via Tripadvisor
M
Micaela • couple • us
10
overall we liked it, would stay again
Pros:

Very close to train station ,walking distance ! Access to beach , outdoor and indoor pool !
Great breakfast !
Staff very nice,

Cons:

There is an indoor pool and spa , but bathrobes are not provided … they offer to rent one at 5 Euros per day , per person …

2025-10-01 • via Nuitee