Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Room quality issues
Inconsistent breakfast service

Categories

Cleanliness
7.89
Property described as clean and well-maintained, though some reviews noted issues with room cleanliness.
Service
8.36
Most reviews highlighted friendly and attentive staff, although one complaint mentioned an aggressive response from the manager.
Location
8.9
Many reviews praised the excellent location, calling it convenient and close to various attractions.
Room Quality
7.35
Mixed reviews on room quality; while some found it comfortable, others noted that some rooms were old or poorly insulated.
Amenities
7.88
Amenities generally met expectations, though issues with facilities like heating were mentioned.
Value for Money
8.34
Most guests indicated good value for money considering location and overall offerings.
Food and Beverage
7.39
Reviews were mixed regarding breakfast options; some appreciated variety while others felt it could improve.
Overall Experience
7.86
Predominantly positive experiences with a note of disappointment in specific details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:56

Property Description

Central Location
Hotel Madrid, centrally located in Torrevieja, just a short stroll from the beach, offers convenience and comfort for your stay.

Sun Terrace and Rental Services
Enjoy the large sun terrace at Hotel Madrid for relaxation under the sun. Need to explore the area? Take advantage of on-site bicycle and car rental services for your convenience.

Nearby Attractions and Excursions
Explore Torrevieja's Town Hall, churches, the Casino, and the Jardín de las Naciones gardens, all within walking distance. Don't miss out on boat trips to Tabarca island or a visit to the Terra Mítica Theme Park in Benidorm.

Ready to experience all that Hotel Madrid has to offer? Book your stay now and make unforgettable memories.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.

NOTA IMPORTANTE: Les recordamos que bajo ningun concepto se permiten cancelaciones gratuitas (sin penalizacion) de reservas no reembolsables y/o con reservas bajo tarifa standard pero dentro de las 48 horas previas al check-inGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3130 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 7.86
J
José solo_traveller es
8
2026-06-27 via Nuitee
K
Kevin solo_traveller be
8
2026-06-27 via Nuitee
S
Susan couple es
8
2026-06-27 via Nuitee
H
Harri solo_traveller fi
8
2026-06-26 via Nuitee
O
Olga solo_traveller fi
9
2026-06-25 via Nuitee
R
Ramon couple es
6
Pros:

UBICACION Y ATENCION RECIBIDA

Cons:

AISLAMIENTO EXTERIOR RUIDO

2026-06-24 via Nuitee
M
menad couple be
6
Pros:

Personnel gentil. Établissement propre.

Cons:

Matelas trop mou , salle de bain exiguë , même pas de place pour pendre le linge quand tu prends ta douche.

2026-06-24 via Nuitee
W
wojcicka solo_traveller se
10
2026-06-24 via Nuitee
T
Tomasz family_with_children pl
7
Pros:

śniadanie OK

Cons:

wszystko dobrze

2026-06-24 via Nuitee
C
Cira Carina couple es
8
2026-06-23 via Nuitee
E
Eef extended_group nl
7
Prima en schoon hotel!
Pros:

De hygiëne

Cons:

Geen idee

2026-06-23 via Nuitee
J
Javier solo_traveller es
8
Pros:

Muy bien nada en particular

2026-06-23 via Nuitee
N
Niels couple dk
8
Ferie
Pros:

Fint værelse og god beliggendehed

Cons:

Morgenmad var ok, men ensformig. Det var præcis det samme hver morgen og af en lidt skuffende kvalitet.

2026-06-23 via Nuitee
T
Tina extended_group gb
10
Amazing
Pros:

Staff were also friendly breakfast was amazing and room was clean. Couldn’t ask for much more.

2026-06-23 via Nuitee
C
CARMEN solo_traveller es
8
2026-06-22 via Nuitee
F
Flor Elizabeth couple es
10
Acogedor
Pros:

Las instalaciones muy buenas y limpias

Cons:

A mi marido y a mí nos gustó en general todo

2026-06-21 via Nuitee
M
Miguel couple es
6
Pros:

Justo para una noche

Cons:

Es más un hostal que un hotel de 3 ⭐️

2026-06-21 via Nuitee
I
Ildelisa solo_traveller be
9
Tranquilo y cálido
Pros:

El personal fue en todo momento muy amable siempre servicial, la habitación limpia y el aire acondicionado en muy buenas condiciones, agua de cortesía que siempre se aprecia, el cuarto de baño muy limpio, el desayuno-buffet era pequeño pero muy variado con un buen café. Definitivamente volveré

2026-06-21 via Nuitee
J
Jayne extended_group gb
8
Comfortable and clean good location
Pros:

Good location, good value, lovely included breakfast. Clean and friendly.

Cons:

Nothing

2026-06-21 via Nuitee
E
Elaine couple ie
7
Great location with lovely breakfast
Pros:

Location

Cons:

N/a

2026-06-20 via Nuitee