Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Room quality issues
Inconsistent breakfast service

Categories

Cleanliness
7.89
Property described as clean and well-maintained, though some reviews noted issues with room cleanliness.
Service
8.36
Most reviews highlighted friendly and attentive staff, although one complaint mentioned an aggressive response from the manager.
Location
8.9
Many reviews praised the excellent location, calling it convenient and close to various attractions.
Room Quality
7.35
Mixed reviews on room quality; while some found it comfortable, others noted that some rooms were old or poorly insulated.
Amenities
7.88
Amenities generally met expectations, though issues with facilities like heating were mentioned.
Value for Money
8.34
Most guests indicated good value for money considering location and overall offerings.
Food and Beverage
7.39
Reviews were mixed regarding breakfast options; some appreciated variety while others felt it could improve.
Overall Experience
7.86
Predominantly positive experiences with a note of disappointment in specific details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:56

Property Description

Central Location
Hotel Madrid, centrally located in Torrevieja, just a short stroll from the beach, offers convenience and comfort for your stay.

Sun Terrace and Rental Services
Enjoy the large sun terrace at Hotel Madrid for relaxation under the sun. Need to explore the area? Take advantage of on-site bicycle and car rental services for your convenience.

Nearby Attractions and Excursions
Explore Torrevieja's Town Hall, churches, the Casino, and the Jardín de las Naciones gardens, all within walking distance. Don't miss out on boat trips to Tabarca island or a visit to the Terra Mítica Theme Park in Benidorm.

Ready to experience all that Hotel Madrid has to offer? Book your stay now and make unforgettable memories.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2749 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 7.86
E
Erik • couple • se
10
2026-02-14 • via Nuitee
K
Kamila • couple • pl
10
Hotel w samym centrum miasta. Wygodne pokoje, dobre śniadanie, czysto. Polecam!
Pros:

Hotel w samym centrum miasta.

2026-02-13 • via Nuitee
F
Francisco Gabriel • couple • es
8
2026-02-13 • via Nuitee
A
Alexander • couple • de
8
2026-02-13 • via Nuitee
R
ROBERTO • solo_traveller • it
9
2026-02-13 • via Nuitee
F
fabian • couple • fr
9
Pros:

Super petit hôtel, avec un bon petit déjeuner

2026-02-13 • via Nuitee
L
Lester • couple • es
10
Fabulous stay, looking forward to coming back.
Pros:

A surprisingly quiet hotel considering it was full for the Carnival. Good size rooms with a large walk-in shower. Very good breakfast with plenty of choice. A few good bars and restaurants in the immediate vicinity, and only a short walk to the town centre.

Cons:

Nothing.

2026-02-13 • via Nuitee
C
CARLOS UNAI • solo_traveller • es
10
Pros:

Habitación, desayuno y trato del personal

Cons:

Nada

2026-02-12 • via Nuitee
A
Andrus • solo_traveller • ee
9
2026-02-12 • via Nuitee
E
Eddy • couple • be
8
Pros:

Ontbijt was goed en het personeel was heel vriendelijk.

Cons:

Niets

2026-02-11 • via Nuitee
T
Thomas • couple • de
8
Schönes sauberes Hotel
Pros:

Das grosszügige Appartment

Cons:

Die Anzeige in Booking lautete: incl Parkplatz. Vor Ort erfährt man dann, dass die Parkplätze des Hotels aufpreispflichtig sind

2026-02-10 • via Nuitee
R
Richella • couple • ie
9
Pros:

The location of the hotel was ideal. Staff were very nice and cheerful. Good breakfast options to start your day.

Cons:

Nothing to report here

2026-02-09 • via Nuitee
P
Philippe • solo_traveller • be
9
À conseiller
Pros:

Tout

Cons:

Rien

2026-02-08 • via Nuitee
K
Kucharenko • solo_traveller • pl
6
Mimo niskiej ceny nie wybrałbym go ponownie. Chyba że w innym pokoju i w opcji bez śniadań.
Pros:

Bezpieczny hotel

Cons:

Bardzo skromne śniadania, zero owoców, warzywa to tylko papryka i zielony ogórek. Jajecznica zimna, goście podgrzewali ją w opiekaczu do pieczywa. Woda w ekspresie... jak woda ze basenu :/ było czuć chlorem. Trafiłem na pokój przed remontem (na stronie hotelu widziałem tylko takie po remoncie i odświeżeniu) a czystość w nim średnia.

2026-02-08 • via Nuitee
G
Gyorgy • couple • hu
9
Pros:

Ar ertek aranyban kivalo

2026-01-31 • via Nuitee
K
Karim • solo_traveller • ie
8
2026-01-31 • via Nuitee
H
Hasan • solo_traveller • ua
10
2026-01-30 • via Nuitee
G
Guellil • family_with_children • be
7
Pros:

En gros pour 3 nuit sa passe .

Cons:

La propreté en dessous du lit n'était pas faite.
Un séchoir qui tourne sans arrêt.
Il y a bien une télévision, mais elle ne fonctionne pas.

2026-01-30 • via Nuitee
S
Stanislav • extended_group • ru
9
2026-01-30 • via Nuitee
S
szilvia • couple • hu
10
2026-01-30 • via Nuitee