Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Room quality issues
Inconsistent breakfast service

Categories

Cleanliness
7.89
Property described as clean and well-maintained, though some reviews noted issues with room cleanliness.
Service
8.36
Most reviews highlighted friendly and attentive staff, although one complaint mentioned an aggressive response from the manager.
Location
8.9
Many reviews praised the excellent location, calling it convenient and close to various attractions.
Room Quality
7.35
Mixed reviews on room quality; while some found it comfortable, others noted that some rooms were old or poorly insulated.
Amenities
7.88
Amenities generally met expectations, though issues with facilities like heating were mentioned.
Value for Money
8.34
Most guests indicated good value for money considering location and overall offerings.
Food and Beverage
7.39
Reviews were mixed regarding breakfast options; some appreciated variety while others felt it could improve.
Overall Experience
7.86
Predominantly positive experiences with a note of disappointment in specific details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:56

Property Description

Central Location
Hotel Madrid, centrally located in Torrevieja, just a short stroll from the beach, offers convenience and comfort for your stay.

Sun Terrace and Rental Services
Enjoy the large sun terrace at Hotel Madrid for relaxation under the sun. Need to explore the area? Take advantage of on-site bicycle and car rental services for your convenience.

Nearby Attractions and Excursions
Explore Torrevieja's Town Hall, churches, the Casino, and the Jardín de las Naciones gardens, all within walking distance. Don't miss out on boat trips to Tabarca island or a visit to the Terra Mítica Theme Park in Benidorm.

Ready to experience all that Hotel Madrid has to offer? Book your stay now and make unforgettable memories.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3069 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 7.86
M
Monika couple se
7
2026-05-30 via Nuitee
P
Paulína couple gb
10
Really nice stay, highly recommended
Pros:

The room was spacious and clean
Personnel was super nice and approachable
Great breakfast, wide choice.
Good location - Close to the promenade and shops
Pool
After ckout we could store the baggage at the hotel before heading to the airport

Cons:

-

2026-05-30 via Nuitee
P
Pål Erling solo_traveller no
4
2026-05-30 via Nuitee
G
Giuseppe solo_traveller ch
9
2026-05-30 via Nuitee
B
Breeda solo_traveller ie
10
Pros:

Loved the comfortable room and the very nice helpful staff

Cons:

Could be more variety for breakfast

2026-05-30 via Nuitee
D
David solo_traveller es
8
Pros:

El desayuno bastante completo, tipo buffet. Horario amplio y comedor agradable. El colchón era cómodo.

Cons:

La habitación 213 está en general muy desactualizada, tanto a nivel visual como de infraestructura. La nevera situada dentro del armario hace mucho ruido.

2026-05-29 via Nuitee
M
Marie-Pierre solo_traveller be
9
Je recommande!
Pros:

Très bien situé!
Lit très grand et confortable!
Personnel charmant!

2026-05-29 via Nuitee
S
Saiz solo_traveller es
10
2026-05-29 via Nuitee
I
Ignacio couple es
8
Desayuno y personal geniales.
Pros:

El personal y el desayuno fenomenales.

Cons:

Algunas cosas están algo deterioradas. La persiana de la 216 no sube más que a la mitad, los escalones de bajada a la plata baja tienen desprendidas unas gomas que van en el borde. Son bobadas pero desmejoran unas gomas buen hotel.

2026-05-28 via Nuitee
S
Sandra couple es
7
2026-05-28 via Nuitee
F
FLORIE solo_traveller fr
7
Une nuit à Torrevieja
Pros:

Chambre pratique bon rapport qualité/ prix
Propreté ok

Cons:

- Les chambres singles donnent sur la route il y a beaucoup de trafic et donc de bruit.
- Il manque un espace commun pour se lire ou se détendre
- transats et chaises de la piscine en piteux état

2026-05-28 via Nuitee
A
Anton solo_traveller de
10
Pros:

Все, кроме завтрака. Однообразно

Cons:

Завтрак

2026-05-28 via Nuitee
F
fabian couple fr
9
Je recommande
Pros:

Top, bien complet

Cons:

Je trouve le prix du parking de l'hôtel est un peu trop cher ( 12 euros par nuit )

2026-05-27 via Nuitee
B
Börje solo_traveller se
8
2026-05-27 via Nuitee
H
Henry couple fi
9
Pros:

Good location and price

2026-05-27 via Nuitee
R
Roman couple cz
10
2026-05-26 via Nuitee
Z
zoltan solo_traveller se
5
2026-05-26 via Nuitee
V
Vasse solo_traveller fr
8
Pros:

Idéalement placé, rapport qualité prix avec le petit déjeuner, imbattable

2026-05-26 via Nuitee
O
Odilio solo_traveller fr
7
Pros:

Emplacement, les employés

Cons:

Les serviettes de douches à remplacer.

2026-05-26 via Nuitee
L
Lucian solo_traveller gb
10
2026-05-26 via Nuitee