Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Room quality issues
Inconsistent breakfast service

Categories

Cleanliness
7.89
Property described as clean and well-maintained, though some reviews noted issues with room cleanliness.
Service
8.36
Most reviews highlighted friendly and attentive staff, although one complaint mentioned an aggressive response from the manager.
Location
8.9
Many reviews praised the excellent location, calling it convenient and close to various attractions.
Room Quality
7.35
Mixed reviews on room quality; while some found it comfortable, others noted that some rooms were old or poorly insulated.
Amenities
7.88
Amenities generally met expectations, though issues with facilities like heating were mentioned.
Value for Money
8.34
Most guests indicated good value for money considering location and overall offerings.
Food and Beverage
7.39
Reviews were mixed regarding breakfast options; some appreciated variety while others felt it could improve.
Overall Experience
7.86
Predominantly positive experiences with a note of disappointment in specific details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:56

Property Description

Central Location
Hotel Madrid, centrally located in Torrevieja, just a short stroll from the beach, offers convenience and comfort for your stay.

Sun Terrace and Rental Services
Enjoy the large sun terrace at Hotel Madrid for relaxation under the sun. Need to explore the area? Take advantage of on-site bicycle and car rental services for your convenience.

Nearby Attractions and Excursions
Explore Torrevieja's Town Hall, churches, the Casino, and the Jardín de las Naciones gardens, all within walking distance. Don't miss out on boat trips to Tabarca island or a visit to the Terra Mítica Theme Park in Benidorm.

Ready to experience all that Hotel Madrid has to offer? Book your stay now and make unforgettable memories.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2749 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 7.86
L
Luna133 • couple • es
10
Pros:

Todo en general, buen desayuno y personal amable

2026-03-21 • via Nuitee
S
Steven • solo_traveller • gb
8
Pros:

Good value for money, short walk to town centre.

Cons:

Noisy, quite a busy area.The hotel had an outside eating / drinking area, which had a fabric roof, which flapped in the wind all night, and my room was above it.

2026-03-21 • via Nuitee
B
bertil • family_with_children • se
7
Pros:

Bra städning, trevlig personal

Cons:

Vissa dagar luktade det avlopp från toaletten, dusch blandaren var väldigt svår att ställa in , man verkligen ha koll
på vattentemperaturen så man in skålade sej, väldigt lyhört

2026-03-21 • via Nuitee
M
Matilda lll • couple • se
10
Pros:

Läge personal sfrukost städninh

Cons:

Inget

2026-03-21 • via Nuitee
L
Luna133 • solo_traveller • es
10
Fenomenal
Pros:

Todo en general,buen desayuno y personal amable

2026-03-21 • via Nuitee
M
Marjatta • solo_traveller • fi
10
Pros:

Sijainti

2026-03-20 • via Nuitee
P
Philomena • solo_traveller • gb
8
Would use the Madrid Hotel next time we are visiting the area again
Pros:

The staff were very helpful and friendly

Cons:

Location was very good

2026-03-20 • via Nuitee
E
Elena • couple • es
8
Tranquilo y céntrico.
Pros:

Desayuno muy variado, tranquilo y céntrico. También con parking . Agradable la estancia.

2026-03-20 • via Nuitee
M
Marjatta • solo_traveller • fi
10
Pros:

Siisti, hyvä sänky, aamiainen hyvä, parasta kahvia mitä koskaan olen hotellissa juonut.

2026-03-20 • via Nuitee
J
jose • couple • fr
5
Plus que moyen
Pros:

L’emplacement, la propreté

Cons:

Salle de bain ridicule, literie mauvaise et petit déjeuner plus que passable

2026-03-20 • via Nuitee
F
Frank • couple • nl
7
2026-03-18 • via Nuitee
B
Brigitte • couple • be
8
Pros:

Lekker ontbijt, kamer heel netjes, dichtbij haven. Goed voor kort verblijf.

Cons:

Niets

2026-03-18 • via Nuitee
H
Halldora • solo_traveller • es
6
Pros:

The man in thw lobby

Cons:

I did not sleep thwr abd if i can gwt a refund it would do more than just save me i got no food i just a regular person who camw ro spain to follw my dream sinc i was 16 a cane hwr with my parents . so hoping for ghe best

2026-03-18 • via Nuitee
J
Jose • solo_traveller • es
8
2026-03-18 • via Nuitee
P
PAUL • couple • gb
8
Pros:

Nice hotel great staff. Breakfast really good

Cons:

20 minute walk to the front and same to bus station

2026-03-18 • via Nuitee
G
Glenn • family_with_children • be
8
Top
Pros:

Sfeer en gezelligheid, vriendelijk personeel

Cons:

De kosten voor de parking.

2026-03-17 • via Nuitee
A
Adrie • couple • es
8
Vriendelijk personeel.
Pros:

Een heerlijk uitgebreid ontbijt!

Cons:

Dekens op het bed

2026-03-17 • via Nuitee
A
Arantxa • couple • es
8
2026-03-16 • via Nuitee
B
Brian • solo_traveller • ie
9
2026-03-16 • via Nuitee
M
Mari • couple • fi
9
2026-03-16 • via Nuitee