Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Room quality issues
Inconsistent breakfast service

Categories

Cleanliness
7.89
Property described as clean and well-maintained, though some reviews noted issues with room cleanliness.
Service
8.36
Most reviews highlighted friendly and attentive staff, although one complaint mentioned an aggressive response from the manager.
Location
8.9
Many reviews praised the excellent location, calling it convenient and close to various attractions.
Room Quality
7.35
Mixed reviews on room quality; while some found it comfortable, others noted that some rooms were old or poorly insulated.
Amenities
7.88
Amenities generally met expectations, though issues with facilities like heating were mentioned.
Value for Money
8.34
Most guests indicated good value for money considering location and overall offerings.
Food and Beverage
7.39
Reviews were mixed regarding breakfast options; some appreciated variety while others felt it could improve.
Overall Experience
7.86
Predominantly positive experiences with a note of disappointment in specific details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:56

Property Description

Central Location
Hotel Madrid, centrally located in Torrevieja, just a short stroll from the beach, offers convenience and comfort for your stay.

Sun Terrace and Rental Services
Enjoy the large sun terrace at Hotel Madrid for relaxation under the sun. Need to explore the area? Take advantage of on-site bicycle and car rental services for your convenience.

Nearby Attractions and Excursions
Explore Torrevieja's Town Hall, churches, the Casino, and the Jardín de las Naciones gardens, all within walking distance. Don't miss out on boat trips to Tabarca island or a visit to the Terra Mítica Theme Park in Benidorm.

Ready to experience all that Hotel Madrid has to offer? Book your stay now and make unforgettable memories.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.

NOTA IMPORTANTE: Les recordamos que bajo ningun concepto se permiten cancelaciones gratuitas (sin penalizacion) de reservas no reembolsables y/o con reservas bajo tarifa standard pero dentro de las 48 horas previas al check-inGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3169 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 7.86
K
Kirsi • solo_traveller • fi
9
Kaksi yötä
Pros:

Huone oli hiljainen ja siisti. Aamiainen perushyvä. Hyvä ilmastointi. Hotellin huoneet ovat eri näköisiä keskenään.

Cons:

Kylpyhuoneen suihkun lattia oli likaisen oloinen ja vesi valui muualle kylpyhuoneeseen. Ainoa roskakori oli kylpyhuoneen puolella. Juomalaseja ei ollut, vain yksi pahvimuki.

2026-07-11 • via Nuitee
A
Andrii • solo_traveller • cz
10
Great value for its price
Pros:

Balcony, swimming pool, breakfast

2026-07-11 • via Nuitee
D
Dmytro Efimovic • couple • de
8
Das freundliche Personal hat uns sehr gut gefallen.
Pros:

Frühstük und Lage

Cons:

Wir wohnten im Zimmer 103. Bauarbeiten direkt unter unserem Zimmer. Sehr laute Nachbarn.

2026-07-11 • via Nuitee
B
B • couple • ch
8
Pros:

Super Frühstücksbuffet, obst etc

2026-07-10 • via Nuitee
S
Susan • solo_traveller • gb
8
Pros:

Liked everything inside hotel, ie service, breakfast, staff and general ambience

Cons:

The pool chairs and sunbeds need replacing. Very uncomfortable plastic sunbeds (sprung ones would be better). Some chairs and sunbeds were cracked which could course an accident.

2026-07-09 • via Nuitee
A
Amy • solo_traveller • gb
8
2026-07-09 • via Nuitee
S
Sergey • solo_traveller • pl
9
2026-07-09 • via Nuitee
R
Rebecca • solo_traveller • ie
8
I was on a solo trip so this was perfect for me
Pros:

Location is great, breakfast was good.

Cons:

N/A

2026-07-09 • via Nuitee
S
Scott • solo_traveller • gb
8
Pros:

Good breakfast.

Cons:

Room could have been cleaner floors dirty
Toilet could do with an update.

2026-07-08 • via Nuitee
M
Miguel • couple • se
10
2026-07-08 • via Nuitee
P
Pablo • solo_traveller • es
8
2026-07-08 • via Nuitee
V
Vestre • family_with_children • se
6
2026-07-08 • via Nuitee
C
Carolyn • couple • gb
8
2026-07-08 • via Nuitee
L
Lau • couple • gb
10
2026-07-06 • via Nuitee
F
Felix • solo_traveller • es
8
2026-07-06 • via Nuitee
O
Oleksandr • solo_traveller • ie
7
2026-07-05 • via Nuitee
D
Dalila • solo_traveller • fr
10
Mon expérience
Pros:

Tout parfait

Cons:

La taille de la chambre assez petite mais dans l'ensemble tout parfait

2026-07-05 • via Nuitee
M
Manu • solo_traveller • de
8
Pros:

Schönes Hotel nett und sauber. Jederzeit wieder

2026-07-04 • via Nuitee
A
Ana M • solo_traveller • es
10
2026-07-04 • via Nuitee
C
Carmen • couple • es
10
2026-07-03 • via Nuitee