Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Room quality issues
Inconsistent breakfast service

Categories

Cleanliness
7.89
Property described as clean and well-maintained, though some reviews noted issues with room cleanliness.
Service
8.36
Most reviews highlighted friendly and attentive staff, although one complaint mentioned an aggressive response from the manager.
Location
8.9
Many reviews praised the excellent location, calling it convenient and close to various attractions.
Room Quality
7.35
Mixed reviews on room quality; while some found it comfortable, others noted that some rooms were old or poorly insulated.
Amenities
7.88
Amenities generally met expectations, though issues with facilities like heating were mentioned.
Value for Money
8.34
Most guests indicated good value for money considering location and overall offerings.
Food and Beverage
7.39
Reviews were mixed regarding breakfast options; some appreciated variety while others felt it could improve.
Overall Experience
7.86
Predominantly positive experiences with a note of disappointment in specific details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:56

Property Description

Central Location
Hotel Madrid, centrally located in Torrevieja, just a short stroll from the beach, offers convenience and comfort for your stay.

Sun Terrace and Rental Services
Enjoy the large sun terrace at Hotel Madrid for relaxation under the sun. Need to explore the area? Take advantage of on-site bicycle and car rental services for your convenience.

Nearby Attractions and Excursions
Explore Torrevieja's Town Hall, churches, the Casino, and the Jardín de las Naciones gardens, all within walking distance. Don't miss out on boat trips to Tabarca island or a visit to the Terra Mítica Theme Park in Benidorm.

Ready to experience all that Hotel Madrid has to offer? Book your stay now and make unforgettable memories.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.

NOTA IMPORTANTE: Les recordamos que bajo ningun concepto se permiten cancelaciones gratuitas (sin penalizacion) de reservas no reembolsables y/o con reservas bajo tarifa standard pero dentro de las 48 horas previas al check-inGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Location

Guest Reviews

8
Based on 3261 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 7.86
S
Susan • couple • gb
8
Good option for central Torrievieja.
Pros:

Good location, comfortable and clean room. Great to have breakfast included and a bar onsite. We managed to find street parking nearby which was lucky as on arrival we discovered that the car park was full. Would return.

2026-10-31 • via Nuitee
B
Balint • couple • sk
8
2026-10-30 • via Nuitee
M
Margaret • couple • ie
1
Pros:

Nothing, it was dark and dreary.

Cons:

When i checked in, Im in a wheelchair, I couldnt get into room as door was too narrow. There was only one accessible room and it was booked already.i was charged 300eu (no refund)?

2026-10-30 • via Nuitee
Гулноз • couple • bg
10
2026-10-30 • via Nuitee
K
Klára Péter • family_with_children • hu
10
2026-10-30 • via Nuitee
S
Steven • extended_group • gb
4
Underwhelming in cost versus quality
Pros:

Good location

Cons:

Poor room quality, hotel photos are misleading. Breakfast was barely passable.

2026-10-29 • via Nuitee
J
Jaime • couple • es
8
2026-10-26 • via Nuitee
J
Jonathan • couple • gb
8
Pros:

Lovely hotel, in a superb location with friendly staff.

2026-10-25 • via Nuitee
S
Stefan • couple • se
7
2026-10-25 • via Nuitee
H
Harry • family_with_children • de
6
A Comfortable Stay with a Few Areas for Improvement
Pros:

Torrevieja. The rooms are spacious, and I can honestly say I had one of the best nights of sleep since arriving in Spain for our vacation. The beds were comfortable, and we woke up feeling well-rested.

The staff deserves special recognition for being extremely friendly, welcoming, and genuinely eager to assist with anything we needed.

Cons:

Parking: Upon arrival, the hotel’s designated parking was full. Fortunately, we found a space across the street. I was initially concerned about leaving our rental vehicle parked outside overnight, but thankfully, we experienced no issues.

Wi-Fi: Despite being informed that Wi-Fi repeaters were available, the internet connection in our room was not functioning properly.

Shower: The water temperature fluctuated unexpectedly between very hot and cold, requiring constant adjustments to avoid uncomfortable or potentially scalding temperatures.

Noise: Outside noise was quite noticeable from inside the room, so light sleepers should be aware of this.

2026-10-25 • via Nuitee
J
Jānis • couple • lv
8
2026-10-25 • via Nuitee
J
Johnson • family_with_children • gb
8
2026-10-25 • via Nuitee
A
Arne • solo_traveller • no
8
Pros:

Rent og rolig

Cons:

Ingen ting

2026-10-24 • via Nuitee
M
Magdalena • couple • pl
9
Miły hotel w dawnym stylu
Pros:

Dobra lokalizacja

2026-10-24 • via Nuitee
P
Petit • solo_traveller • fr
7
Pros:

La propreté.

Cons:

Le gérant pas trop aimable et surtout l isolation entre les chambres inexistante.

2026-10-24 • via Nuitee
S
Sven Erik • couple • se
8
2026-10-23 • via Nuitee
A
Antonio • couple • es
10
2026-10-23 • via Nuitee
N
Nerea • family_with_children • es
2
2026-10-23 • via Nuitee
M
Marcel • extended_group • at
9
2026-10-22 • via Nuitee
K
Keith • couple • gb
10
2026-10-22 • via Nuitee