Hotel Marbella

Hotels
8 (1844 reviews)
11 Rue Du Port Vieux , Biarritz , fr
+33 5 59 24 04 06

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.58
Some reviews mentioned issues with cleanliness, such as hygiene concerns in the shower and a musty smell in the hotel.
Service
9.05
Numerous reviews praised the staff for their friendliness and helpfulness.
Location
9.09
Many guests highlighted the excellent location, close to the beach and city center.
Room Quality
7.54
While some rooms were noted as comfortable, there were mentions of noise issues and the need for renovations.
Amenities
7.57
Amenities were described as minimal; needs improvement (like the lack of electrical outlets).
Value for Money
8.03
Several reviews noted good value for the price paid, though some found breakfast costly.
Food and Beverage
7.08
Breakfast options were critiqued for being perceived as expensive and lacking variety.
Overall Experience
8.05
Overall, guests enjoyed their stay despite some drawbacks, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:26

Property Description

Convenient Location
Situated in the Old Harbour district of Biarritz, Brit Hotel Marbella is just a short stroll away from three stunning beaches, offering guests easy access to the Basque Coast and various local attractions.

Comfortable Accommodation
Each air-conditioned guest room is equipped with modern amenities including a flat-screen TV and a private bathroom. Some rooms even boast a balcony or terrace, providing a perfect spot to unwind after a day of exploration.

Exploration Made Easy
With the town center, spa, and a variety of sport and cultural facilities nearby, Brit Hotel Marbella serves as an ideal starting point for guests looking to immerse themselves in the beauty and activities of Biarritz.

Experience comfort and convenience at Brit Hotel Marbella - Book your stay now for a memorable Biarritz getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Location

Guest Reviews

8
Based on 1844 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
M
María Carmen • solo_traveller • es
9
Pros:

La ubicación, excelente. La amabilidad de sus empleados.

2026-08-07 • via Nuitee
M
Meda-elena • couple • fr
5
Le pire possible
Pros:

Propre , personnel

Cons:

INSONORISÉ ! Bruit insupportable sur les 2 cotes. Climatisation ancienne - avec la chaleur on à eu besoin de climatisation mais elle faisait un bruit comme une ancienne aspirateur. Donc impossible de dormir avec climatisation et avec les fenêtres ouvertes encore pire .

2026-08-05 • via Nuitee
H
Herve • solo_traveller • fr
8
2026-08-04 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-08-04 • via Nuitee
M
Marie Pierre • couple • fr
4
Déçu des prestations de l’hôtel qui ne valent pas 3 étoiles et encore moins le prix
Pros:

L’emplacement et la vue mer

Cons:

Prestation pas à la hauteur du prix :
Clim qui souffle tiède, obligé de demander un ventilateur
Ménage moyen et linge de lit pas nickel
Matelas en 140 pas confortable

2026-08-04 • via Nuitee
A
Anna • extended_group • se
9
Fantastiskt läge, fint rum och trevlig personal
Pros:

Närhet till allt. Välstädat rum och mysig balkong mot huvudgatan.

Cons:

Allt var bra . Men inga sociala ytor

2026-08-03 • via Nuitee
P
Pia • solo_traveller • ch
8
2026-08-03 • via Nuitee
G
Gorman • couple • gb
6
Good value for money
Pros:

It’s an excellent location, right in the middle of everything!
Excellent bars and cafes around, stone throw from a beach.

Cons:

I wouldn’t bother with the breakfast, not enough variety to justify the price. Nicer cafes around to go to.

If you are someone who needs extremely strong aircon in summer, this might not be ideal for you. It works it’s just not extremely strong.

2026-07-25 • via Nuitee
G
Gabriele • solo_traveller • fr
9
Je reviendrai !
Pros:

L'amabilité du personnel et le confort de la chambre

2026-07-25 • via Nuitee
L
Luis • family_with_children • es
8
2026-07-23 • via Nuitee
J
Juan • solo_traveller • es
9
2026-07-22 • via Nuitee
N
Natasha • extended_group • us
10
Great location and staff!
Pros:

Staff are very welcoming and helpful. Location is superb. Room was very comfortable. Beach towels were provided upon request. AC was great on the hot days.

Cons:

Parking is a bit difficult. We were advised to park in a certain lot upon check in but it’s actually impossible to access the lot during certain hours due to the street bolsters that are raised during the afternoon and evenings. We found another lot but a bit stressful as it’s a super busy area and narrow streets.

2026-07-22 • via Nuitee
M
Maya • family_with_children • ch
8
Toller Aufenthalt an bester Lage in einer fantastisch schönen Stadt.
Pros:

Die Lage ist top. Ganz nahe am Strand und beim Geschehen. Sehr gute Restaurants in der Strasse. Das Personal ist sehr nett und hilfsbereit.
Schöner Frühstücksraum. Frühstück sieht auf den ersten Blick bescheiden aus. Es ist aber alles da. Frische Früchte, Ei, Fleisch, Käse, Kuchen...

Cons:

Akustik. Die Zimmer sind sehr ringhörig. Wenn die Leute heimkommen und die Türe knallen, erwacht man regelmässig.
Nichts für Ruhe Suchende.

2026-07-21 • via Nuitee
C
Charlotte • couple • dk
6
2026-07-19 • via Nuitee
V
valérie • couple • fr
8
Court séjour agréable
Pros:

L’emplacement de l’hôtel est top
La chambre est confortable

2026-07-18 • via Nuitee
N
Nicolas • family_with_children • fr
8
2026-07-18 • via Nuitee
J
Jennifer • family_with_children • ie
1
Disappointing customer service
Pros:

Location

Cons:

The rooms smell damp, I don’t know if it’s because of the mop they used or because of how the rooms are cleaned. My mother in law stayed in a different room and she said her towels also smelt damp, like they hadn’t fully dried before the were placed in the rooms.
The location is very good. We were due to stay in this hotel a second time, due to the location, only for a few hours as we were to fly home at 8pm so intended to use it to store our bags and so the kids could shower after the beach.
I made an error and booked the day before. This was my fault. When I realised my mistake, I contacted the hotel, before we were due to check in to ask the hotel to help us.
The hotel receptionist (one lady) who was quite rude, unhelpful and entirely disinterested, orally agreed that we could change our booking if we agreed to pay a higher price. We said we would and she said we needed to contact booking.com, which we did.
Booking.com then called the hotel to confirm. The receptionist told them that they would not agree to the change and there was no availability for the night in question, however we could see there were still rooms available on the website for that night. We paid €180 and they refused to help us. They took our money and although the receptionist gave us an email address to contact for help nobody even bothered to email us back. Although this hotel is in a good location, the attitude and customer service is diabolical. I would recommend avoiding it and staying in one of the other similar hotels on the same street.

2026-07-18 • via Nuitee
J
Jennifer • couple • ie
1
2026-07-17 • via Nuitee
P
Pamela • couple • gb
8
Great location for 2 or 3 nights but would struggle with space for longer.
Pros:

Perfectly situated for beaches, shopping and dining out. Rooms are modern, clean and bright with good air conditioning. Staff are friendly and couldn’t be more helpful.

Cons:

Lack of storage in rooms, no drawers and limited hanging space. Only paper cups were provided for coffee and any refreshments you wanted in your room.

2026-07-16 • via Nuitee
M
Maris • couple • be
8
2026-07-12 • via Nuitee