Albergo San Martino & Depandance

Hotels
9.1 (1407 reviews)
Via Della Dogana 9 , Lucca , it

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Great location
Cons:
Noise issues
Some complaints about room size

Categories

Cleanliness
9.06
General sentiment mentioned regarding cleanliness is positive and consistent across reviews.
Service
9.63
Numerous reviews highlight the staff as friendly, accommodating, and professional.
Location
9.27
Comments frequently mention excellent location within the city center.
Room Quality
8.92
Positive feedback on room quality and comfort, though some concerns about noise were noted.
Amenities
8.75
Amenities described as good, with a notable breakfast but scope for improvement on some features.
Value for Money
8.51
The value perceived is high, but some guests felt certain aspects could be improved for the price.
Food and Beverage
9.46
Breakfast received repeated praise for variety and quality.
Overall Experience
9.23
Overall sentiment is extremely positive with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:41

Property Description

Central Location within Lucca Walls
Stay at Albergo San Martino for a cozy retreat in the heart of Lucca's historic center. Explore the town's wonders just steps away from your accommodation.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring free Wi-Fi, TV, minibar, and elegant wood floors. Upgrade to a room with a luxurious hydromassage bath for the ultimate indulgence.

Convenient Accessibility to Key Attractions
Discover Lucca's treasures with ease as our hotel is situated near the Cathedral and other significant landmarks. Easily accessible by train or car, with the central railway station and motorway within close proximity.

Book your stay at Albergo San Martino now to experience the perfect blend of comfort and convenience during your Lucca getaway.

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Please provide the hotel with your mobile phone number in order to arrange check-in. If you arrive by car, you are kindly requested to contact the property for further details.

For check in after 20.00, please contact the Hotel in advane to get instructions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1407 reviews
Cleanliness: 9.06
Service: 9.63
Location: 9.27
Room Quality: 8.92
Amenities: 8.75
Value for Money: 8.51
Food and Beverage: 9.46
Overall Experience: 9.23
E
Ebersol • couple • us
10
Pros:

What a cute bed and breakfast in Lucca! The room was very clean and the breakfast each morning was wonderful. We felt very at home here and recommend to anyone traveling to Lucca!

2026-05-27 • via Nuitee
A
Alejandro • couple • es
10
Romanticismo italiano
Pros:

La habitación espectacular

Cons:

Todo bien

2026-05-27 • via Nuitee
M
Marthaler • solo_traveller • ch
9
Sehr gut
Pros:

Gut zentral

2026-05-26 • via Nuitee
R
Ragnhild • couple • nl
9
Heerlijk
Pros:

Perfecte locatie

Cons:

Voor mij te harde bedden

2026-05-25 • via Nuitee
L
Luis Fernando • solo_traveller • br
10
Pros:

Uma graça! Hotel em construção antiga, plenamente preservada e conservada. Bom café da manhã. Dentro da cidade murada, dá para fazer tudo a pé. Boas opções de restaurantes.

Cons:

Tudo ótimo.

2026-05-23 • via Nuitee
G
Gunther • solo_traveller • at
9
2026-05-22 • via Nuitee
D
Dan • couple • us
7
2026-05-20 • via Nuitee
A
alves • couple • pt
8
Pros:

Localização. Aspeto rústico.

2026-05-20 • via Nuitee
E
Edson • solo_traveller • br
10
Turistas ALEGRES
Pros:

Hotel super bem localizado, quartos grandes e confortáveis, café da manhã muito bom e o ponto forte do atendimento dos funcionários.
Indico sem medo de errar. Nos sentimos em casa.

Cons:

De não ficar mais tempo nesse Hotel

2026-05-19 • via Nuitee
H
Helle • extended_group • dk
9
2026-05-19 • via Nuitee
G
Grete • couple • no
8
Hotell som kan anbefales.
Pros:

Deilig frokost. Mye å velge mellom. Hotellet ligger sentralt til alt. Kort vei til jernbanen. Rolig område. Hyggelig betjening. Flott, nyoppuset bad på vårt rom ihvertfall. Oppgraderte fra anneks til superiorrom på forespørsel fra hun i resepsjonen. Kun 15 euro ekstra pr natt.

Cons:

Ikke noe som var viktig fir oss. Vet ikke om det var heis for de som måtte trenge det.

2026-05-19 • via Nuitee
J
Jennie • solo_traveller • us
8
It was a short stay for me but I was able to do many things because of location and helpful staff.
Pros:

The staff was so friendly and helpful. Location was key.

2026-05-19 • via Nuitee
P
Patrick • extended_group • gb
9
Great location, very friendly staff, our happy place in Lucca
Pros:

Great location, easily walkable for the central City and just a coupe of minutes from the medieval walls. The staff were exceptionally friendly and helpful and ensured we made the most of our stay.

2026-05-19 • via Nuitee
A
Alessandra • solo_traveller • ch
10
Pros:

Albergo situato in una posizione centrale!
Molto pulito e accogliente, la mia stanza "il soldino" mi ha affascinato con i suoi colori caldi e decorazioni sulle pareti!
Colazione abbondante e personale molto cortese

2026-05-19 • via Nuitee
S
Scott • couple • us
6
Meh.
Pros:

Good location. Felt European.

Cons:

The bed was hard and uneven. When we asked about adding breakfast we felt like it was a bother for them.

2026-05-16 • via Nuitee
D
Dina • extended_group • lv
10
Vieta pilsētas centrā, netālu no dzelzceļa stacijas un apskates objektiem
Pros:

Izcila atrašanās vieta.Viesnīca ar garšu vecos pilsētas mūros, ar logu slēģiem, gaumīgu, senatnīgu interjeru. Vēstures gurmāniem.

Cons:

Es vēlētos nedaudz mīkstāku gultu.Brokastīs gribētu auzu pārslu putru un, protams, putna pienu!

2026-05-15 • via Nuitee
C
Claudie • couple • fr
10
Un petit hôtel cosy, idéalement placé, et avec un parking où l’on est accompagné ! Et bien sûr Luca, à ne pas rater!
Pros:

Tout etait parfait et tellement chaleureux, et y compris l’accueil en français !

Cons:

Rien!!

2026-05-14 • via Nuitee
E
ELENA • solo_traveller • it
9
Pros:

Tutto

Cons:

Nulla

2026-05-13 • via Nuitee
C
CATHERINE • solo_traveller • us
10
Will stay again
Pros:

Everything:: the staff. Location and the room

Cons:

No complaints.

2026-05-13 • via Nuitee
M
Mari-Ana • solo_traveller • pa
10
Pros:

Excellent! The stay was great, the staff even better. Breakfast was good. Hope to come back.

2026-05-13 • via Nuitee