Hotel Puerta de Toledo

Hotels
8.8 (2662 reviews)
Glorieta Puerta de Toledo, 4 , Madrid , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Cleanliness issues in bathrooms
Temperature control problems
Breakfast quality varied

Categories

Cleanliness
7.95
Issues with bathroom cleanliness mentioned in reviews.
Service
9.45
Consistently positive remarks about the friendliness and helpfulness of the staff.
Location
9.45
Multiple comments on the hotel's great location near public transport and attractions.
Room Quality
8.95
General satisfaction with room comfort, though some note the temperature control issues.
Amenities
8.45
Good amenities mentioned, although some were lacking like room coffee makers.
Value for Money
9.45
Excellent value for services offered, especially noted in relation to location.
Food and Beverage
7.45
Mixed feedback on breakfast quality; some items needed improvement.
Overall Experience
9.25
Overall positive experiences reported, with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:16

Property Description

Hearty Buffet Breakfast
Start your day right with a wide selection of hot and cold dishes in our pleasant breakfast hall, served from 07:00 until 11:00 at Hotel Puerta de Toledo.

Free Wireless Internet
Stay connected with friends and family using our complimentary wireless internet connection available throughout the hotel.

Relaxing Lounge Bar
Unwind from a day of sightseeing in our informal lounge bar from 08:00 until 23:00, where you can enjoy a refreshing drink or light snack.

Book your stay at Hotel Puerta de Toledo now for a perfect blend of comfort and convenience.

Important information:

Please note that when booking more than 3 rooms or 5 nights, different policies and additional supplements may apply.

Small parking spaces are available in the building but are subject to availability at check-in. Please ask for more information at the property.

Please note that breakfast price without prior reservation will be EUR 14.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2662 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 7.45
Overall Experience: 9.25
T
Tabitha • extended_group • us
10
2026-05-09 • via Nuitee
P
Paqui • extended_group • es
10
Un hotel donde pienso volver
Cons:

El secador, es de juguete, no tiene potencia

2026-05-09 • via Nuitee
J
jose antonio • solo_traveller • es
10
Mi hotel de cabecera en Madrid.
Pros:

Siempre voy allí.
Ahora cada vez mejor en todo.

Cons:

Todo bien.

2026-05-08 • via Nuitee
G
Georgi • couple • am
7
2026-05-07 • via Nuitee
S
Steph • extended_group • gb
9
2026-05-07 • via Nuitee
Q
QIONGPING • couple • cn
9
非常好的酒店、住了4晚体验非常棒、景观房宽敞明亮、下次去马德里还会入住这里。
Pros:

这家酒店地理位子非常好、是个景观房、房间宽敞明亮、去往马德里哪个位置都很方便、员工服务非常友善。宾馆的饭菜很好吃。这是一家值得多次入住的宾馆。

2026-05-06 • via Nuitee
M
Mazzei • couple • it
9
2026-05-06 • via Nuitee
V
Virginia • solo_traveller • es
5
Pros:

Ubicación

Cons:

Desayuno.
Atención .

2026-05-06 • via Nuitee
H
Hasan • couple • nl
8
2026-05-05 • via Nuitee
A
Angel • couple • pr
10
Muy Buena
Pros:

Desayuno fue muy bueno, la limpioeza excelente y la condicion general del hotel muy buena

Cons:

La cama estaba un poco hundida en el centro, deberia tener mejor matres.

2026-05-05 • via Nuitee
N
Nicolo • couple • it
9
Pros:

La struttura, il personale e la pulizia degli ambienti perfetta. La colazione ben fornita e tutto era molto buono.

Cons:

Un unica pecca è forse il fatto che nel bagno, non finestrato, non ci fosse l'aspiratore.

2026-05-04 • via Nuitee
A
AD78 • solo_traveller • it
9
2026-05-04 • via Nuitee
S
SIRA • solo_traveller • es
10
2026-05-04 • via Nuitee
J
Julia • family_with_children • es
9
Pros:

La habitación muy limpia y bien insonorizada.

Cons:

El horario de desayuno era demasiado limitado, teniendo en cuenta que es la única comida que ofrecen. Debería ser al menos hasta las 11 de la mañana.

2026-05-02 • via Nuitee
N
Natalia • solo_traveller • ua
10
2026-05-02 • via Nuitee
H
Helene • couple • ca
8
2026-04-30 • via Nuitee
F
Fernando • couple • es
10
Hotel de tres estrellas muy superior a muchos de 4 estrellas de Madrid
Pros:

Excepcional , calidad precio

Cons:

Nada

2026-04-30 • via Nuitee
D
Daniel • couple • es
5
2026-04-29 • via Nuitee
C
charles • couple • fr
8
Pros:

Ras

Cons:

Ras

2026-04-29 • via Nuitee
M
Maria • solo_traveller • it
8
2026-04-29 • via Nuitee