Hotel Puerta de Toledo

Hotels
8.8 (2819 reviews)
Glorieta Puerta de Toledo, 4 , Madrid , es

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Cleanliness issues in bathrooms
Temperature control problems
Breakfast quality varied

Categories

Cleanliness
7.95
Issues with bathroom cleanliness mentioned in reviews.
Service
9.45
Consistently positive remarks about the friendliness and helpfulness of the staff.
Location
9.45
Multiple comments on the hotel's great location near public transport and attractions.
Room Quality
8.95
General satisfaction with room comfort, though some note the temperature control issues.
Amenities
8.45
Good amenities mentioned, although some were lacking like room coffee makers.
Value for Money
9.45
Excellent value for services offered, especially noted in relation to location.
Food and Beverage
7.45
Mixed feedback on breakfast quality; some items needed improvement.
Overall Experience
9.25
Overall positive experiences reported, with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:16

Property Description

Hearty Buffet Breakfast
Start your day right with a wide selection of hot and cold dishes in our pleasant breakfast hall, served from 07:00 until 11:00 at Hotel Puerta de Toledo.

Free Wireless Internet
Stay connected with friends and family using our complimentary wireless internet connection available throughout the hotel.

Relaxing Lounge Bar
Unwind from a day of sightseeing in our informal lounge bar from 08:00 until 23:00, where you can enjoy a refreshing drink or light snack.

Book your stay at Hotel Puerta de Toledo now for a perfect blend of comfort and convenience.

Important information:

Please note that when booking more than 3 rooms or 5 nights, different policies and additional supplements may apply.

Small parking spaces are available in the building but are subject to availability at check-in. Please ask for more information at the property.

Please note that breakfast price without prior reservation will be EUR 14.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.8
Based on 2819 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 7.45
Overall Experience: 9.25
A
Agata couple pl
10
2026-09-11 via Nuitee
B
BLANCA ROSA solo_traveller es
10
FANTASTICO !!!!
Pros:

El desayuno, tenían de todo un poquito y muy buena calidad.
La cama muy cómoda , la limpieza increíble, la insonorización tb muy buena.

Cons:

Un poco de ruido a las 15:30 de la tarde que fuimos a descansar

2026-09-10 via Nuitee
M
Maria del Carmen couple es
8
Muy bien!!
Pros:

La ubicación y la limpieza

2026-09-10 via Nuitee
S
Soni couple es
8
Agradable
Pros:

Los detalles: cafetera Nespresso, pastillitas violetas, agua de cortesía

2026-09-09 via Nuitee
A
Anda Ramona couple ro
10
2026-09-08 via Nuitee
L
Lorena family_with_children es
8
Hotel muy agradable con un solo pero
Pros:

El hotel está muy limpio, la habitación es muy amplia y la ubicación perfecta

Cons:

El desayuno aunque es variado no está al nivel del resto del hotel. Los productos son prefabricados, no hay zumo natural, la tortilla es de las q compras en el supermercado y el tomate rallado es de tarrina en vez de ser natural. Deberían cuidar un poco más estos detalles. Son 14 euros por persona y no lo vale el desayuno ofrecido

2026-09-06 via Nuitee
A
Anna couple ua
10
2026-09-04 via Nuitee
J
João couple br
10
2026-09-03 via Nuitee
J
Jesus couple es
9
Pros:

El hotel está super bien situado para visitar a pie muchas zonas del centro-sur de madrid

Cons:

Nada

2026-09-02 via Nuitee
A
Andreea couple ro
10
2026-09-01 via Nuitee
C
CARLOS family_with_children es
8
MUY BUEN HOTEL.
2026-08-31 via Nuitee
Ιωαννα couple gr
10
Pros:

Amazing location very close to bus stops , metro and 10 min walk from Plaza mayor where you can go to all other places and monuments in the centre.Stuff were super friendly even wrote a thank u note in my language, we had to check out early in the morning which meant we would lose breakfast and they made us a lunchbox without even us asking. I would definitely stay there again and i recommend it!

2026-08-31 via Nuitee
J
Juan solo_traveller es
7
Pros:

La tranquilidad de la habitación: no me ha molestado ningún ruido.

Cons:

Sólo limpiaron un día el cuarto y porque lo pedí.

2026-08-31 via Nuitee
A
Ana solo_traveller es
9
Pros:

La ubicación

2026-08-31 via Nuitee
H
Hanna couple fi
9
2026-08-30 via Nuitee
N
Natasa Rafaela couple gr
10
Ολα τέλεια.
Pros:

Ολα πολύ καλά! Πολυ καθαρό δωμάτιο και όλοι οι χώροι του ξενοδοχείου. Πολυ ευγενική η κοπελα της ρεσεψιόν (ήξερε και Αγγλικά σε σχέση με τους υπόλοιπους ανθρώπους της πόλης). Πλούσιο πρωινό. Ανετα κρεβάτια. Δίπλα σε στάση μετρό και λεωφορείων. Αν ξανά γυρίσουμε στην πόλη σίγουρα θα ξαναμείνουμε εκεί!

2026-08-30 via Nuitee
L
Laura family_with_children es
10
Estupenda
Pros:

Ubicación y limpieza

2026-08-30 via Nuitee
M
Malany Dias family_with_children br
10
Nosso primeiro abraço na Espanha: conforto incrível, bairro tranquilo e do lado do metrô. Um dos mel
Pros:

Esse foi o nosso primeiro hotel quando chegamos na Espanha e ele simplesmente nos abraçou! O quarto é muito espaçoso, silencioso e extremamente confortável — a cama principal é uma delícia, com ótimos edredons e travesseiros, e a cama para o meu filho também era excelente. O banheiro é muito bom, com ótima pressão de água, e o ar-condicionado funcionou perfeitamente. A localização é um pouquinho mais afastada, mas não foi problema algum: a região é linda, super tranquila, e o hotel fica bem ao lado do metrô, além de ser muito fácil andar de Uber ou caminhar pelos arredores. Foi tudo perfeito, sem dúvida um dos melhores hotéis de toda a nossa viagem!

Cons:

Tudo perfeito.

2026-08-30 via Nuitee
F
Francesco solo_traveller it
8
Cons:

Purtroppo lo staff non parla bene l'inglese, ma si esprime solo in spagnolo

2026-08-30 via Nuitee
F
Flavia couple uy
10
Perfecta
Pros:

La limpieza y calidez del personal

Cons:

Nada

2026-08-28 via Nuitee