Hôtel Château Frontenac

Hotels
8.6 (1057 reviews)
54 rue Pierre Charron , Paris , FR

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location (close to Champs-Élysées and central)
Friendly, welcoming staff and good reception/concierge
Good breakfast / cafe
Clean and practical rooms with great views
Many guests would return
Cons:
Value/price concerns
Some rooms are small; bathtub vs shower preference and lack of safety bars
Occasional room smell and dustiness
Empty minibar reported
Serious safety incident reported by one guest and poor managerial response
Housekeeping entering rooms without permission
Restaurant food quality criticized by some

Categories

Cleanliness
8.4
Generally positive remarks about cleanliness and room upkeep, but a few guests reported a smell in rooms, some dustiness and instances of housekeeping entering rooms without permission.
Service
9.5
Staff and reception are frequently praised as friendly, welcoming and helpful (concierge and reception highlighted). One review reported a very poor managerial response to a theft, which is a notable outlier.
Location
9.8
Consistently rated as excellent — proximity to attractions (Champs-Élysées mentioned), described as 'top', 'perfect' and 'super location' by many guests.
Room Quality
8.3
Rooms described both as beautiful, practical and bright with good views, but several guests noted small room size and bathtub/shower preferences; one comment requested safety bars in the bath.
Amenities
8.1
Breakfast/cafe is praised by multiple guests, but there are complaints about an empty minibar and the absence of some safety features in the bathroom.
Value for Money
7.5
Multiple guests cited price/value concerns (mentions of 'valor'/'preço'), and the severe safety incident reported by one guest negatively impacts perceived value.
Food and Beverage
8
Breakfast receives positive mentions; however, at least one guest criticized the restaurant food quality.
Overall Experience
9.2
Majority of reviews are positive — many guests would return and praise location and staff — balanced against isolated but serious complaints (theft/safety incident and some service lapses).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Luxurious Accommodation
Chateau Frontenac, nestled in the heart of Paris, offers stylish air-conditioned rooms with modern amenities and stunning views of the city streets or the tranquil courtyard.

Elegant Dining and Relaxation
Indulge in a sophisticated aperitif at the Art-Deco bar, Le 47, or admire the grandeur of the glass-roof lobby adorned with a magnificent Baccarat lustre. Start your day with a delightful hot and cold breakfast served in the charming breakfast room.

Convenient Location and Services
With a prime location between Champs Elysees and Avenue Marceau, and close proximity to iconic landmarks like Arc de Triomphe and the River Seine, Chateau Frontenac ensures a memorable stay. Enjoy 24-hour front desk service, complimentary Wi-Fi, and access to a spa at a partner hotel.

Experience Parisian elegance at Chateau Frontenac - Book your stay now for an unforgettable getaway!

Important information:

The credit card used to make the reservation will be requested upon arrival.

If you wish to check out early, please inform the reception before 12:00 the day before the departure date.

Breakfast is served every day from 07:00 to 14:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Location

Guest Reviews

8.6
Based on 1057 reviews
Cleanliness: 8.4
Service: 9.5
Location: 9.8
Room Quality: 8.3
Amenities: 8.1
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 9.2
T
Trish • couple • au
10
2026-10-30 • via Nuitee
D
Daniel • couple • br
7
Regular
Pros:

Cafe

Cons:

Espaço dos quartos e valor

2026-10-29 • via Nuitee
S
Saleh • couple • ae
8
2026-10-28 • via Nuitee
M
MURILO • family_with_children • gb
10
Very welcoming
Pros:

Location, facilities, quality

2026-10-27 • via Nuitee
P
Perihan • solo_traveller • eg
10
2026-10-27 • via Nuitee
S
salem • couple • kw
10
I like the hotel very much and I will come back to it
Pros:

Location and the stuff

Cons:

Nothing

2026-10-27 • via Nuitee
A
Aslı • couple • tr
8
2026-10-26 • via Nuitee
B
Bettina • couple • de
8
2026-10-25 • via Nuitee
M
Mina • couple • tr
10
2026-10-25 • via Nuitee
K
Karez • couple • iq
8
2026-10-24 • via Nuitee
G
Ghada • solo_traveller • lb
9
2026-10-24 • via Nuitee
O
omar mohamad ahmad • couple • br
8
2026-10-23 • via Nuitee
D
dana • couple • lb
8
Most appropriate and charming hotel
Pros:

The team was very welcoming. The room was beautiful and it was very practical. Close to the Champs Elysees

Cons:

The food of the restaurant

2026-10-20 • via Nuitee
F
Fabrice • family_with_children • ca
10
2026-10-19 • via Nuitee
L
LIDIIA • couple • ru
10
Pros:

Location is top.

2026-10-17 • via Nuitee
A
Amnah • couple • kw
1
والله ما اسكنه لو يعطوني اياه مجاناً !
Pros:

Nothing
لا شيء

Cons:

This is a very bad hotel, and I regret staying there. I was a guest from October 9 to October 15, 2026, and during that period, I was robbed twice. When I reported this to the hotel manager—whose name is "Labig"—she told me to go back to my home country, bring the receipt, and prove that the theft took place inside the hotel, just so they could offer an apology. She said this in a mocking tone and showed absolutely no concern for the matter.

هذا فندق سيء للغاية، وأنا نادم على الإقامة فيه. لقد أقمت هناك في الفترة من 9 إلى 15 أكتوبر 2026، وتعرضت للسرقة مرتين خلال تلك الفترة. وعندما أبلغت مديرة الفندق -التي تدعى "لابيج"- بالأمر، طلبت مني العودة إلى بلدي وإحضار الإيصال وإثبات أن السرقة قد وقعت داخل الفندق، وذلك لمجرد أن يقدموا لي اعتذاراً. لقد قالت ذلك بنبرة ساخرة ولم تُبدِ أي اهتمام بالأمر على الإطلاق.

2026-10-15 • via Nuitee
P
Paula • family_with_children • br
8
foi agradavel, mas o hotel deve instalar barras de seguranca p o banho
Pros:

localização!Perfeita

Cons:

um cheiro nos quartos e banheira sem item de segurança com risco de queda

2026-10-13 • via Nuitee
C
CID MARCONI GURGEL • couple • br
10
A estadia foi excelente.
Pros:

Atendimento recepção. O café da menhã era muito bom. O atendimento foi excelente.

2026-10-12 • via Nuitee
W
Walid • couple • lb
9
2026-10-12 • via Nuitee
E
ElisabethSare • couple • fr
8
top
Pros:

excellent rien à redire. Très grande chambre très lumineuse avec des points de vue magnifiques sur de nombreux monuments.
Situation parfaite au coeur de Paris

2026-10-11 • via Nuitee