Hotel Palm - Astotel

Hotels
•
Astotel
9.4 (1633 reviews)
30 Rue De Maubeuge , Paris , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Good amenities
Cons:
Room size may be limited

Categories

Cleanliness
9.29
Most reviews mention clean and well-maintained rooms.
Service
9.76
Consistently praised for friendly and attentive staff.
Location
9.8
Numerous mentions of ideal location close to transport and attractions.
Room Quality
8.75
Some complaints about room size, but generally comfortable and equipped.
Amenities
9.28
Good offerings like free drinks and snacks which were appreciated.
Value for Money
9.24
Most guests felt satisfied considering the price for the location and service.
Food and Beverage
9.29
Breakfast received positive feedback, though some noted it could be improved.
Overall Experience
9.76
Many guests expressed a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:18

Property Description

Central Location and 24-Hour Reception
Located just 1 km from Gare du Nord Station, Hotel Palm - Astotel offers a convenient central location and a 24-hour reception desk for all your needs.

Complimentary Amenities
Enjoy free Wi-Fi, toiletries, and non-alcoholic beverages from the minibar in every room. Guests are also treated to a complimentary welcome drink and snacks in the lobby.

Family-Friendly Features
With a breakfast room that includes a children's playground area, Hotel Palm - Astotel caters to families. Indulge in breakfast at the hotel or explore nearby attractions easily with the Cadet Metro Station just 350 meters away.

Book your stay at Hotel Palm - Astotel now for a memorable experience in Paris.

Important information:

- Enjoy the benefits of staying with Astotel during your trip:
• ASTOTOUR: Free access to unlimited soft drinks at the bars of all 16 Astotel hotels in Paris.
• ASTOSPORT: Free access to the fitness rooms (with sauna) at Hôtel 123 Sébastopol**** and Hôtel 34B***, subject to availability.
• Hôtel Astra Opéra: The wellness area (Pool, Fitness room, Hammam and Sauna) is exclusively reserved for guests staying at this hotel. It is not accessible to guests from other Astotel properties.
• IN-ROOM MINIBAR: Complimentary soft drinks.
• HOSPITALITY TRAY: Kettle with tea and coffee available in your room.
• OPEN BAR SOFT: Complimentary soft drinks and snacks available every afternoon.
• PRESSREADER: Free access during your stay to over 7,000 international digital publications (install the PressReader app on your phone).

- Any booking of more than 5 rooms may be subject to special conditions and additional charges:
      • Please contact us before making your reservation.

- All special requests are subject to availability and may incur additional charges.
- Assistance animals are accepted.
- ANCV holiday vouchers are accepted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.4
Based on 1633 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.8
Room Quality: 8.75
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.76
K
Kim Chung-hee • solo_traveller • hu
10
2026-05-09 • via Nuitee
M
Maryline • family_with_children • be
10
Superbe
Pros:

Accueil juste formidable, l hôtel était en train d être repeint, arrivé tôt, on nous a offert le petit déjeuner et nous avons pu nous installer dès le matin car la chambre était libre. La consigne bagages est aussi très pratique et pouvoir se poser et boire et manger avant de reprendre notre train était vraiment très appréciable. Encore merci pour ce accueil

Cons:

Rien

2026-05-08 • via Nuitee
M
Maureen • couple • gb
10
Very nice clean room and exceptionally caring staff
Pros:

Breakfast was very nice with a good variation. The breakfast room was tidy and clean and the staff very helpful

2026-05-08 • via Nuitee
H
Hectoragor • solo_traveller • co
9
Pros:

Tienen vocación de servicio, diligentes y con buenos modales.

Cons:

Sin opinión

2026-05-08 • via Nuitee
I
Iwona • couple • ca
5
Convenient location- less expensive place to stay
Pros:

Very friendly front desk staff! Great surprise at the entrance to the room- box of good quality macaroons. Free breakfast was very convenient.

Cons:

This property was undergoing a renovation. It wasn’t mentioned in a description. Construction people were borderline rude. And the dust and mess was everywhere.

2026-05-06 • via Nuitee
K
Krysha • couple • gb
4
Great location but under construction.
Pros:

The location was fantastic as it’s close to the metro and walking distance from the station so very easy.

Cons:

It was under complete construction and nobody told us. It was a complete building site with no warning.

2026-05-04 • via Nuitee
S
slava • couple • il
9
תודה לצוות ומנהלת המקום שטיפלה בהכל.
Pros:

את השרות והאוכל, מיקום מצויין

Cons:

חדרים קטנים אבל שווה למחיר

2026-05-04 • via Nuitee
G
Gil • couple • il
10
‏טוב מאוד נותן את התמורה למחיר
Pros:

‏הגענו למלון הזה ובהתחלה הופתענו שהיה שיפוץ קל בכניסה למלון ביקשנו ממנהלים של המלון להחליף את המלון הם טיפלו במהירות לשביעות רצון שלנו צוות המלון מאוד ידידותי ומסביר פנים המלון שקיבלנו היה עוד יותר טוב ושדרגו אותנו לארבע כוכבים בשני המלונות שהיינו הייתה ארוחת בוקר טובה מאוד

Cons:

‏ היינו שמחים אם היו משתפים גילוי נאות לגבי השיפוץ בסך הכל שני המלונות טובים למדעי

2026-05-03 • via Nuitee
V
Vicky • couple • fr
8
2026-04-29 • via Nuitee
J
Johan • couple • nl
9
2026-04-27 • via Nuitee
Q
Quentin • couple • fr
7
pratique pour visiter Paris
Pros:

L'emplacement, l'accueil et les conseils, la facilité d'accès, le minibar, les bons restos à proximité.

Cons:

Les travaux, l'isolation phonique, l'agencement de la chambre.

2026-04-27 • via Nuitee
A
Andrea • solo_traveller • it
9
2026-04-27 • via Nuitee
J
julie • solo_traveller • fr
10
Pros:

Hôtel idéalement situé. Chambre très propre, taille correcte idéal lors d'un séjour touristique ou professionnel. Nous tenons à souligner la sympathie de la responsable, des hôtesses d'accueil et du veilleur de nuit, grand merci pour votre accueil.
Des travaux de rénovation sont de plus en cours pour encore mieux accueillir les futurs voyageurs. Bonne clientèle également. Nous recommandons et nous y retournerons.
Une maman et sa fille en séjour touristique Julie et Jeanne.

Cons:

Rien

2026-04-26 • via Nuitee
J
Jens • couple • de
9
2026-04-21 • via Nuitee
T
TorontoMusicman • Couples
10
Great stay
Pros:

This is our second stay at this location after a wonderful stay 3 years ago.
The hotel is in a great location close to Gare Nord and Gare St Lazare and within walking distance from most attractions. It is close to the metro.
The room is clean and well-kept but rather small.
The breakfast (at an additional charge) was good and plentiful.
A bonus is that when you stay here you have access to snacks and refreshments at other Astotel hotels around Paris. We took advantage of that to have a great coffee and snacks while we were walking around Paris.
I think this hotel chain provides exceptional value.

2026-04-19 • via Tripadvisor
N
Natasha • solo_traveller • gb
3
Poor value for money
Pros:

The location was good, the room was clean.

Cons:

The single room was nothing like the photos. Very dark and small, no desk or chair. Clogged sink. Toilet too high to sit on.

2026-04-19 • via Nuitee
L
Lorenzo • couple • it
8
2026-04-17 • via Nuitee
J
Javiera • solo_traveller • es
10
Pros:

Ubicación excelente, cerca de dos paradas de bus y de la estación del metro Cadet. Habitaciones espaciosas para dos personas, con refrigerios gratis y excelente atención del personal.

Cons:

No es malo en sí, pero justamente estaban reparando el piso 1 entonces asique fue un poco incómodo pasar.

2026-04-17 • via Nuitee
V
Valentina • couple • ch
9
Pros:

Frühstück war gut und die Lage war super

2026-04-15 • via Nuitee
N
Nele • couple • ee
10
2026-04-15 • via Nuitee