Hotel Palm - Astotel

Hotels
Astotel
9.4 (1555 reviews)
30 Rue De Maubeuge , Paris , fr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Good amenities
Cons:
Room size may be limited

Categories

Cleanliness
9.29
Most reviews mention clean and well-maintained rooms.
Service
9.76
Consistently praised for friendly and attentive staff.
Location
9.8
Numerous mentions of ideal location close to transport and attractions.
Room Quality
8.75
Some complaints about room size, but generally comfortable and equipped.
Amenities
9.28
Good offerings like free drinks and snacks which were appreciated.
Value for Money
9.24
Most guests felt satisfied considering the price for the location and service.
Food and Beverage
9.29
Breakfast received positive feedback, though some noted it could be improved.
Overall Experience
9.76
Many guests expressed a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:18

Property Description

Central Location and 24-Hour Reception
Located just 1 km from Gare du Nord Station, Hotel Palm - Astotel offers a convenient central location and a 24-hour reception desk for all your needs.

Complimentary Amenities
Enjoy free Wi-Fi, toiletries, and non-alcoholic beverages from the minibar in every room. Guests are also treated to a complimentary welcome drink and snacks in the lobby.

Family-Friendly Features
With a breakfast room that includes a children's playground area, Hotel Palm - Astotel caters to families. Indulge in breakfast at the hotel or explore nearby attractions easily with the Cadet Metro Station just 350 meters away.

Book your stay at Hotel Palm - Astotel now for a memorable experience in Paris.

Important information:

Enjoy the benefits of staying with Astotel during your trip:
• ASTOTOUR: Free access to unlimited soft drinks at the bars of all 17 Astotel hotels in Paris.
• ASTOSPORT: Free access to the fitness rooms (with sauna) at Hôtel 123 Sébastopol**** and Hôtel 34B***, subject to availability.
• Hôtel Astra Opéra: The wellness area (Pool, Fitness room, Hammam and Sauna) is exclusively reserved for guests staying at this hotel. It is not accessible to guests from other Astotel properties.
• GOOGLE CHROMECAST: Stream content from your phone directly to your room's TV with Google Chromecast.
• IN-ROOM MINIBAR: Complimentary soft drinks.
• HOSPITALITY TRAY: Kettle with tea and coffee available in your room.
• OPEN BAR SOFT: Complimentary soft drinks and snacks available every afternoon.
• PRESSREADER: Free access during your stay to over 7,000 international digital publications (install the PressReader app on your phone).

Any booking of more than 5 rooms may be subject to special conditions and additional charges:
      • Please contact us before making your reservation.

All special requests are subject to availability and may incur additional charges.
Assistance animals are accepted.
ANCV holiday vouchers are accepted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.4
Based on 1555 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.8
Room Quality: 8.75
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.76
T
Tour58336530703 Couples
10
Great start to our European holiday
Pros:

Warm welcome/reception. Our room was what we needed and wanted and loved the chilled atmosphere. We felt welcome and at home. Our breakfast was exceptional and we enjoyed the snacks available.

2026-02-27 via Tripadvisor
R
renatkuklin Solo travel Moscow, Central Russia
10
Relaxing
Pros:

Beautiful hotel in cozy part of Paris
Very comfort rooms,excellent breakfast and very friendly staff.
I will choose this gem for my next trip in Paris
Everything is near
Thanks a lot to hotel Palm

2026-02-27 via Tripadvisor
L
Legoupil couple fr
8
Bon séjour, très bon accueil de la part du personnel .
Pros:

Le personnel accueillant, l’emplacement, la propreté.

Cons:

Chambre côté cour un peu sombre avec gros vis à vis qui oblige à fermer les rideaux et à allumer la lumière.

2026-02-24 via Nuitee
R
Roving25447326061 Couples York, North Yorkshire, England
10
Perfect hotel in an ideal location
Pros:

We stayed for 3 nights in a double room with a balcony view of the Eiffel Tower at the Hotel Palm and were beyond happy with the whole experience! Staff were friendly and attentive, and spoke great English (our French is very limited). Our bed was comfy and the room was always clean and tidy when we returned after being out all day. The mini-fridge in the room was free (a welcome surprise!) and restocked each day as well. We enjoyed a coffee and croissant from the 'open bar' in the lobby on a morning, and the location was ideal (5 minute walk from Cadet metro station and 10 minutes to Montmartre/Sacré-Cœur). We will definitely be staying at Astotel again in the future!

2026-02-20 via Tripadvisor
Y
yasminp537 Family
10
Don’t miss this chance!
Pros:

Beautiful hotel with amazing staff. Felt so welcome from the second we walked in. The hotel was warm and cosy and the room spotless. Also really quiet despite our room facing a fairly busy road.

Very close to a metro station and buses right outside the door. We walked most places though as it’s quite central. Just 15 minutes to Gare du Nord, too.

The little extras made the stay so special - the open bar, free mini bar and the ability to use the afternoon snack bar at the sister hotels was a huge advantage, especially on the rainy days! More city chain hotels should take note! Excellent value for money.

Breakfast was lovely and I couldn’t have asked for more.

Will definitely go back - wouldn’t choose to stay anywhere else in Paris.

2026-02-16 via Tripadvisor
E
Elisabeth family_with_children fr
9
2026-02-12 via Nuitee
T
Tomasz couple pl
8
Przyjemny hotel w dobrej cenie, jeśli chce się spędzić jedną noc, nie polecam na dłuższy pobyt
Pros:

Obsługa, śniadanie i prysznic

Cons:

Mały pokój i bardzo małe łóżko

2026-02-11 via Nuitee
M
Molosag couple md
9
2026-02-11 via Nuitee
C
Chimène family_with_children fr
9
Belle découverte
Pros:

La qualité des services et lit confortable. Le personnel est très professionnel et à l'écoute.

Cons:

RAS

2026-02-11 via Nuitee
G
grzegorzzA1608RC Couples
10
Really positive experience
Pros:

Great location, really nice room and bathroom, surprisingly reach breakfast (for french standard)
I recommend this place

2026-02-10 via Tripadvisor
9
972lindsaym Solo travel Chicago, Illinois
6
Ok hotel for a short stay
Pros:

This hotel is fine. But in no way should it be considered a top 80 hotel in Paris (#78 on here at this writing).

On the positive side- it was clean. The bed was comfortable, and the free mini bar in the room was a nice touch. Location-wise, it’s about a 15 minute walk from Gare du Nord, and five minutes from metro line 4.

Get the Eiffel Tower view room if an outdoor space is important to you- but don’t expect to actually see the tower without leaning over the railing a bit. Those rooms also come with a slanted shower, so if you’re tall, that’s going to be pretty uncomfortable.

Breakfast is just ok; you’re better off stopping somewhere for a coffee and a croissant. They are also doing some renovating, so there is construction sheeting at the elevator.

All in all, this is an ok place to stay for a few nights. Anything longer, look somewhere else for your comfort.

2026-02-10 via Tripadvisor
E
Estefania couple ch
10
2026-02-08 via Nuitee
B
barrymD7833GM Family
10
Good experience.
Pros:

Good experience. Great location. Staff very friendly, clean hotel. I would recommend.

2026-02-06 via Tripadvisor
I
Igotnorules Couples
10
Great location, impeccable service
Pros:

The service at Hotel Palm was truly impeccable from start to finish. I encountered a small glitch on my booking, but the Director, Phuong, stepped in immediately and resolved it with impressive speed and professionalism. As a nice bonus, we were upgraded to a better room, which made the stay even more enjoyable.

I’ve always loved the Astotel group for their consistent quality and attention to detail, and Hotel Palm absolutely lived up to those expectations. Highly recommend. Prrfect blend of comfort, location, and exceptional hospitality!

2026-02-05 via Tripadvisor
C
cby2026 Family
10
A Wonderful Surprise
Pros:

This really was a wonderful surprise. I absolutely loved my stay here. It is near Sacré-Cœur, in Montmartre. This place is well connected with several metro lines. And hospitality is great.

2026-01-31 via Tripadvisor
M
Mireille family_with_children fr
10
Pros:

La disponibilité et la gentillesse de tout le personnel.

2026-01-31 via Nuitee
B
B2639HZtims Business
10
Great group experience
Pros:

I recently stayed at the Hotel Palm with a large group of high school students, as part of an international trip for a class. Accommodating a group of 20, especially when most of them are teenagers, comes with plenty of complications, and the staff at this hotel were fantastic at every step! The breakfast and complementary snacks were also really high quality. I would definitely stay again.

2026-01-30 via Tripadvisor
B
bruno couple fr
10
Très bien
Pros:

Accueil

Cons:

Rien

2026-01-28 via Nuitee
N
Nathalia couple us
10
Overall it was a nice hotel for a short weekend!
Pros:

There was a lot of restaurants and bars at a reasonable walking distance. The room is just like the pictures and very clean. The staff were super nice and helpful!

Cons:

Unfortunately the property is not walking distance from the usually tourist attractions like the Eiffel Tower and arc de triomphe but you can take the train and bus which is nearby.

2026-01-27 via Nuitee
G
Giuseppe solo_traveller nl
8
Recommended!
Pros:

Excellent position, within walking distance from Gare du Nord and the city center.

Cons:

More vegan options for breakfast

2026-01-27 via Nuitee