Hotel Touring

Hotels
Independent
8.6 (136 reviews)
21 Rue Buffault, Paris, Paris, 75009 , Paris , FR

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Street parking
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Poor cleanliness
Misleading amenities

Categories

Cleanliness
6.56
Numerous cleanliness issues reported, including stained bedding and unclean bathrooms.
Service
10
Staff were described as helpful, although some service aspects were frustrated.
Location
10
Conveniently located, making it easy for guests to access local attractions.
Room Quality
7.56
Room quality was criticized, particularly for cleanliness and musty smell.
Amenities
8.56
Lack of basic amenities like 'Do not disturb' signs and limited breakfast options.
Value for Money
6.56
Guests felt the pricing was not justified considering room conditions and services.
Food and Beverage
9.56
Breakfast was limited and not consistently available, affecting overall experience.
Overall Experience
10
Mixed experiences, with positive staff interactions, despite significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:42

Property Description

Garden Views and Modern Amenities - Enjoy scenic garden views while taking advantage of complimentary Wi-Fi and helpful concierge services.

Buffet Breakfast and Star Rating - Start your day with a delicious buffet breakfast for a fee and rest assured in the quality service of a hotel officially rated by the French Tourism Development Agency, ATOUT France.

Convenient Location and Nearby Attractions - Discover the convenience of Hotel Touring located in Paris' vibrant 9th Arrondissement, within walking distance of iconic landmarks like Palais Garnier and Galeries Lafayette.

To experience the charm and comfort of Hotel Touring, book your stay now!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 May to 31 October.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBG

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 136 reviews
Cleanliness: 6.56
Service: 10
Location: 10
Room Quality: 7.56
Amenities: 8.56
Value for Money: 6.56
Food and Beverage: 9.56
Overall Experience: 10
J
Jade
10
Pros:

Great stay

2025-10-01 via Nuitee
A
Angela
8
Pros:

Clean, safe, and convenient place to stay! Very close to Metro and bus stations. Staff was friendly and helpful. Room was bigger than other rooms of same type in Paris, which was a nice surprise. It was a bit tricky to figure out the heating in the room and there is not much soundproofing, but these were not big issues. Would recommend staying here!

2025-09-30 via Nuitee
K
Katherine family
8
Pros:

The property was conveniently located, the breakfast was excellent and the staff were very helpful. The hallway carpets need replacement. The hotel is also dated although functional.

2025-09-26 via Nuitee
F
Fabian
4
Pros:

Staff make you leave your one room key with them when they leave. There is no “Do not disturb” sign provided and staff kept knocking at 9am despite requesting they do not do so. The room smelled musty. There were renovations taking place and loud construction began every day early in the morning. The staircase was always occupied with what looked like laundry bags. This was a bit rough.

2025-09-24 via Nuitee
S
Scott partner
4
Pros:

The room was not cleaned! Stains on the bedding, hair and pubic hair ALL over the floor and bathroom. The extra roll of toilet paper had poop splatter on it. Everything was dusty, stains on the walls and baseboards, even the towels had stains on them. We asked the guy at the front desk if we could be moved to another room and he seemed disgruntled that I was asking. He said he'd have someone clean the room while we were out for the day and when we got back that night, nothing had been done. I ended up having to use one of the towels to clean up the floor and areas where all the hair was. I took several pictures and the white towel after wiping down the floor was black and completely covered in hair. It was disgusting and one of the worst hotels I've stayed in.

They had a breakfast area downstairs, which was only open 2 of the 4 days we were there. On our last day checking out, we went down there to see what was being served, pretty much all bread items with some juice. The guy running the breakfast area knew I just checked out and he handed me a plastic baggy and said I could take some items to go. There wasn't a price listed anywhere and he made it seem clear that breakfast was included with the stay. I paid nearly $200 a night for a room that wasn't worth $40.

After going back upstairs to leave, the front desk guy tried to stop me and said I owed them $15. I had 1 mini size muffin in my baggy. So I gave it back to them and walked out.

Complete joke, dont stay here.

2025-09-23 via Nuitee
M
Maurice partner
10
Pros:

A proximité du centre petit déjeuner délicieux calme très bel environnement personnel excellent j'y retournerai avec plaisir

2025-08-14 via Nuitee
C
Clare friends
6
Pros:

Friendly welcome, clean room, two good, large beds which were very comfortable. Large shower.

Ground floor room - noisy at times and dark. Had to keep curtains closed as opened on to small courtyard and view from main reception corridor.
No breakfast available despite being on website. Building work, refurbishment happening, so furniture piled behind curtains in reception area and bags of cement etc.
No tea, coffee or bottled water available.

2025-08-11 via Nuitee
A
Alice partner
10
Pros:

We loved staying there and would come back whenever in town the staff very helpful location amazing

2025-07-28 via Nuitee
C
Charles
6
Pros:

Decent property

2025-07-16 via Nuitee
N
Nicole
10
Quite, convenient and lovely.
Pros:

This was the perfect little hotel.Not fancy but the a/c worked great and it was clean! On a nice and quiet side street. Everything we needed was a block away, the metro and bus, a grocery, buolangerie and many cafes. The desk staff was very friendly and spoke great English. In addition we had a breakfast option at the hotel but we did not take advantage of it. We would definitely stay again.

2025-07-07 via Nuitee
J
jamieilling Family gb
10
Proper French hotel.
Pros:

Really loved this little parishion hotel. Full of French character and charm. The staff are so friendly and helpful we loved the place. If want holiday inn or Ibis this is not for you. Great location and easy access to metro system. I would definitely recommend here. Very quiet and no street noise.

2025-07-06 via Tripadvisor
A
Alex
8
Pros:

The interior looks old-fashioned, but the hotel room is clean.

2025-07-06 via Nuitee
J
jamesnN8094XN Family
10
Perfect for a week in Paris to explore and experience.
Pros:

Terrific family run hotel with caring staff around the clock and helpful service. Beds are wonderful, air conditioning was so terrific. It’s not extravagant, it’s simple and charming. In the Opera district close to metro, terrific restaurants, fantastic boulangerie and more. We’d stay again.

2025-07-01 via Tripadvisor
E
Elena
4
Pros:

Great location

2025-06-29 via Nuitee
C
Christopher partner
8
Pros:

Had a great stay

2025-06-26 via Nuitee
C
Cary
10
Pros:

We enjoyed our stay - clean room friendly staff and a great location near the Metro.

2025-06-18 via Nuitee
A
ALEKSANDR
10
Charming hotel, good value for money
Pros:

This charming hotel has an older/historic feel to it, but everything is in good condition and working. I stayed there for a business trip, but if I needed to travel to Paris for a holiday with my wife I could consider this one as an inexpensive option.

2025-06-11 via Nuitee
K
karen
2
Pros:

Our stay was terrible. Our room was dirty. There were hairs in our beds towels and pillows when we arrived. There was trashing the trash can in the bathroom and stains on the mattress as well as the curtains. We were told our room would be cleaned after we complained. They took out the trash but merely turned the pillows over as if we wouldn’t notice they were still dirty. There were also multiple spiders in the room. There were no additional rooms available. They brought us additional sheets so we could change them ourselves. The sheets they gave us had blood stains i b them it was disgusting. If we were able to find another hotel in Paris we would have left but nothing was available. We felt so dirty being i the room we could not sleep. We should be refunded our money. This place was gross and i would never recommend it to anyone.

2025-06-08 via Nuitee
B
Brian
10
Pros:

Great gem of a place with very friendly staff.

2025-06-06 via Nuitee
J
Jay family
8
Pros:

OK - this hotel is not fancy but clean and the AC worked well. its just north of opera and near bars and restaurants. The street is private and if you need parking there are some garages nearby; we were able to find free street parking. Hotel a little dated, but good value for budget conscious travel in Paris.

2025-06-03 via Nuitee