ELSA, Hôtel Paris

Hotels
9.2 (2421 reviews)
27 avenue Carnot , Paris , fr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
8.41
Some guests mentioned cleanliness issues with carpets and bathrooms being cold.
Service
9.88
Numerous reviews highlighted friendly and helpful staff.
Location
9.92
Perfect location close to metro stations and attractions like the Arc de Triomphe.
Room Quality
8.37
Rooms reported as small and somewhat cramped for two people.
Amenities
9.4
Good selection of amenities, though some guests noted air conditioning issues.
Value for Money
9.36
Generally considered good value for the location and services provided.
Food and Beverage
8.91
Breakfast choices are nice but somewhat limited.
Overall Experience
9.38
Overall experiences were largely positive with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:59

Property Description

Central Location near Champs Elysées
This 19th-century hotel offers air-conditioned rooms with free Wi-Fi, some with views of the Arc de Triomphe. Each room is uniquely decorated and equipped with a flat-screen TV.

Delightful Dining and Lounge Experience
Start your day with a buffet breakfast at ELSA, Hôtel Paris. Unwind in the evening at the lounge bar surrounded by artworks, sipping on your favorite drink and catching up on the day's news.

Convenient Services and Nearby Attractions
Benefit from a 24-hour reception with express check-in, tour desk for local insights, and easy access to Charles de Gaulle – Etoile Metro Station for exploring the Louvre Museum and Disneyland Paris. Monceau Park is also within walking distance.

Book now to experience the charm and convenience of ELSA, Hôtel Paris.

Important information:

Please note that the luggage room service is only available during your stay, before entering or leaving the room you have booked. Long or mid-term storage is not permitted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 2421 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.38
M
Myriam couple it
8
Pros:

La posizione era ottima, vicinissima alla metro e con una splendida vista sull’Arco di Trionfo.
Lo staff è stato molto cordiale.

Cons:

La pulizia non era delle migliori.

2026-03-07 via Nuitee
J
Jessica family_with_children gb
10
Great staff and an amazing location
Pros:

Amazing location, great staff got a free upgrade to a room with a view. Breakfast was lovely and only cost €11 for 2 people for 2 days. Our stay was faultless

2026-03-07 via Nuitee
G
Gro-Anita couple no
8
2026-03-06 via Nuitee
M
Magdalena couple pl
10
Polecamy!
Pros:

Świetna lokalizacja. Pyszne śniadania. Czysto. Przytulnie. Przemiła obsługa.

Cons:

Jedyny, mały minus za wentylację w łazience. Pracuje non stop. Nie udało jej się wyłączyć, a hałas był dość trudny do zniesienia.

2026-03-05 via Nuitee
J
Joel jose couple es
10
El personal súper amable , la comida increíble, la habitación de 10, volveré al mismo hotel sin duda ninguna
Pros:

Todo

2026-03-04 via Nuitee
A
Analoren couple us
10
Pros:

Clean, staff are friendly. Hotel is near the attractions

2026-03-03 via Nuitee
M
Marian solo_traveller ch
6
Too short to judge
Pros:

Well situated hotel.

Cons:

Entrance room door lock brocken. Raised to Reception. I was told I was upgraded…

2026-02-28 via Nuitee
G
Giorgia couple es
10
2026-02-27 via Nuitee
B
BERTRAND solo_traveller fr
10
2026-02-27 via Nuitee
I
Ilham couple fr
5
Pros:

Excellent emplacement

Cons:

Chambre trop exiguë

2026-02-27 via Nuitee
S
Sercan couple tr
9
2026-02-27 via Nuitee
B
Beate couple de
8
2026-02-24 via Nuitee
J
Jean-Baptiste solo_traveller fr
8
Un séjour agréable dans un bel hôtel à 2 pas de l'arc de Triomphe, je recommande !
2026-02-24 via Nuitee
M
miki solo_traveller il
10
2026-02-22 via Nuitee
S
Simon solo_traveller fr
10
Very well, friendly staff, clean room, very good !
Pros:

Very well located, clean, staff was really friendly and kind !

Cons:

Everything was really good so nothing ! The only point that I could mention would be to have some streaming services in the TV to enjoy Netflix/PrimeVideo or something like this could enhance the quality of the stay to reach this 10/10 ! (But still, everything was really good and this is juste detail)

2026-02-22 via Nuitee
R
R178VDjasond Couples Wales
10
Great Stay
Pros:

We arrived very early to a warm welcome. Unfortunately, our room wasn’t ready, but it was lunchtime when we got there, so we were happy to head out and explore, returning at 3pm as advised.

On our return, check-in was quick and efficient. I was slightly surprised to see our suitcase still downstairs, though I assume only one person was on duty, which probably explains it.

We were told the mini bar was complimentary for the first night, which sounded great. After being out for nearly 11 hours, I was definitely ready for a refreshment, but was a little surprised to find just three soft drinks and a small Mars bar. We enjoyed one drink and the Mars bar, though it was strange that the mini bar – including the water – wasn’t replenished over the following two days. But apparently thats normal in France!

That said, the room was very well cleaned throughout our stay. It is definitely on the small side (as mentioned in other reviews), but it was clean, nicely presented, and perfectly suitable for our three-night stay.

We booked the top floor for the view over the Arc de Triomphe, which looked amazing in the evening from the small balcony – a lovely touch.

Breakfast was great, really delicious and a special mention to the lady preparing it. She was the happiest member of staff, always smiling and saying hello. The breakfast was continental, with the added bonus of bacon, scrambled eggs, and sausages.

Overall, a brilliant stay at an attractive boutique-style hotel. We will definitely return!

2026-02-20 via Tripadvisor
K
Kealamop1 Solo travel
10
My home in Paris!!
Pros:

I come to Paris often and hotel Elsa has become my home away from home! I love the location, the quality of the hotel, delicious breakfast but more than anything, the kind staff, specially Tamanna!
She is AMAZING!!, always helpful, always with the best attitude and a big smile and I can even bother her while planning my trip that she for sure will try to help me!!! I highly recomment the hotel! It’s simply fantastic!

2026-02-17 via Tripadvisor
C
Caroline couple it
10
Hotel di charme in posizione strategica
Pros:

Hotel incantevole, bellissima la camera mansardata con balconcino con vista sull’Arco di Trionfo. Buona la colazione con prodotti freschi. Gentilezza del personale e bevande e brioches a disposizione gratuita degli ospiti. Pulizia Top

Cons:

Nulla

2026-02-14 via Nuitee
M
Martina couple ch
8
Pros:

Ruhige, zentrale Lage. Kleines, feines Frühstück (gute Qualität der Produkte).

Cons:

Frühstückraum ist klein und eng.

2026-02-14 via Nuitee
D
Daniele couple it
7
2026-02-14 via Nuitee