Hotel San Giovanni

Hotels
Independent
7.8 (100 reviews)
Via Dei Cerretani 2, Florence, FI, 50123 , Florence , IT

Facilities

Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Multilingual staff
Express check-out
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Well-located historic building
Cons:
Poor hygiene in shared bathrooms
Inconsistent service experiences
Limited amenities

Categories

Cleanliness
2.7
Guests were highly dissatisfied with the poor hygiene and cleanliness of the shared bathrooms.
Service
6.6
Mixed feedback on service with instances of unhelpful staff during check-out and lack of thankfulness reported.
Location
9
Highly praised for the great location proximity to key landmarks and historical sites.
Room Quality
7.2
Rooms were generally well-received for their authenticity and historical ambiance, though some found the furnishings basic.
Amenities
6
Adequate basic amenities provided, with comments on the lack of air conditioning and poor Wi-Fi connectivity in rooms.
Value for Money
4.4
Mixed opinions on the value for money, with some guests feeling dissatisfied with the services offered relative to the price.
Food and Beverage
7.3
Positive feedback on breakfast and dining services, though some guests desired more variety.
Overall Experience
7.4
Guests had varied experiences with the overall stay, with some expressing disappointment and others enjoying the historical charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-11 05:48

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and seek assistance with tour/tickets effortlessly.

Featured Amenities: Experience express check-in/out, and interact with our helpful multilingual staff during your stay.

Comfortable Accommodation: Unwind in one of our 7 guestrooms, equipped with desks and portable fans, with daily housekeeping provided.

Immerse yourself in the heart of Florence, steps away from iconic landmarks like Cathedral of Santa Maria del Fiore and San Lorenzo Church at Hotel San Giovanni. Book now to explore the beauty of Florence right at your doorstep.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

7.8
Based on 100 reviews
Cleanliness: 2.7
Service: 6.6
Location: 9
Room Quality: 7.2
Amenities: 6
Value for Money: 4.4
Food and Beverage: 7.3
Overall Experience: 7.4
J
John
10
Wonderful Location, and European Style
Pros:

Was a wonderful location, room, and stay! Owner was very nice, and helpful. Room was outstanding, and worked great. It may not be the nicest and most brand new accommodations on the planet, but it was beautiful and worked well! I will stay here again when I get the chance!

2023-10-10 via Nuitee
B
Berta partner
2
Pros:

Stay away very gross property they do not replace their bedsheets and the mattresses are gross all stained it's in a very noisy location all night long people are screaming , playing drums, not a good place to stay I could not find any place to get away at the last minute stay. warning it's very very dirty not worth it. Rating .000

2023-05-24 via Nuitee
G
Gavin
8
Fantastic location,clean,typical Florence hotel
Pros:

Really traditional Florence hotel, really wanted to stay in a traditional hotel and was not disappointed hence the good review, host was friendly, room was clean and decor was relevant to when it was built, FANTASTIC LOCATION don't expect modern then leave a bad review

2022-08-27 via Nuitee
A
Adam partner
10
Pros:

-

2022-08-21 via Nuitee
J
Jose F family
10
Pros:

Great location friendly staff

2022-08-09 via Nuitee
A
Alicia partner
10
Pros:

Been staying here for years. Helpful staff, superb location, clean rooms.

2022-05-21 via Nuitee
A
antonio
6
Lousy mattress
Pros:

Kind of uncomfortable. Broken tile everywhere and be aware that the bathrooms are communal and not attached to the rooms. Probably wont stay here again. However, the hotel is very centrally located in Florence and is walking distance from some of the most popular attractions.

2022-05-11 via Nuitee
K
khanittha
6
Pros:

I like the location but the property is outdated. I didn't know there is no wifi in my room. I have to come out of my room and sit on a beat up leather sofa with the 2 rooms across from the sofa. Also I didn't realize that I had to share a small shower with other guests. The elevator is super small. You can't fit any suitcase inside it. I barely can fir in there alone. No coffee maker, TV and most importantly WiFi in the room.

2022-05-10 via Nuitee
D
donna
10
Pros:

Staff most helpful and location was excellent. Cant beat the view and history of the place. Frescos on some the rooms, in ceiling

2021-11-07 via Nuitee
S
Sri family_with_children
10
Pros:

We will stay here again .. it was a Wonderfull room with view of Florence cathedral. It’s shared bathroom but never had to wait in Que. easy walking distance from train station. I will recommend this place for family with kids too .

2019-11-03 via Nuitee
L
Luciele
8
Pros:

Location, location, location! In front of Duomo

2019-09-23 via Nuitee
E
Eleanor
8
Great value, great view
Pros:

Very old building but right off main square. View was amazing. Spacious but sparsely furnished room. WiFi only in common area. Good value if you don’t mind less than luxury accommodations.

2019-08-06 via Nuitee
V
Verified traveler family
6
Pros:

It was not as we expected booking was for four and we had a single bed and a double bed. This was the only let down.

2019-08-04 via Nuitee
S
Sergio and Dania
10
Pros:

This hotel is at a perfect location right in front of the Duomo. And even though it’s noisy outside, once you close the wooden shutter, you do not hear anything. Humberto and Alessandro are awesome. One of the cleaning person is not so friendly. He seemed to be bothered my me asking him a question.

2019-07-14 via Nuitee
L
Lupita friends
6
Pros:

There is not staff around. You need to make appointment to see them. The room was dusty. The wi-fi need more power. The stair are so dark.. but the building is nice and old very old and the location is excellent

2019-07-04 via Nuitee
C
Chris
10
Probably the best location of any hotel ever!
Pros:

Make no mistake this is a very basic hotel. Very basic. And we loved it!
There was an aircon unit, tea and coffee making facilities and the bathroom had recently tiled and fitted out with a modern suite.
The room itself was very clean and large with lots of old furniture and decor that made it totally charming.
This place is very well run and we were allowed to leave our luggage before we checked in and after we checked out which allowed us to make the most of our trip without humping luggage around.

2019-06-25 via Nuitee
V
Verified traveler
10
Pros:

The hotel is located in the heart of Florence and can be accessed anywhere on foot. Nice room and clean.

2019-04-02 via Nuitee
S
Suzi
10
Nice hotel right by the Duomo
Pros:

Really lovely hotel, had a room with a private bathroom and to be honest, I've been in 3* hotels which were in worse condition than this 1*! the room was huge, bathroom looked brand new, tea and coffee facilities in the room. Close to the Duomo, everything was perfect. Friendly staff. Room had a fan and an aircon unit which was perfect for the hot weather. The only thing I would recommended is to bring ear plugs as it's noisy due to the location - not the hotels' fault!

2018-09-25 via Nuitee
M
Mary
6
Property & service aren't as great as the location
Pros:

I booked this room based purely on it's excellent location so was willing to overlook the following:there is no air conditioning-only one fan in our large room, no in room WIFI (wifi only available in the common area which was suffocatingly hot due to there being no A/C, no fridge in the room, no ice machine and a very shabby dirty looking bathroom. We stayed in room 4 which had a hole in the window patched with plexiglass & tape as well as a broken shutter and the shabby, dirty looking bathroom across the hall had a broken door as well. The elevator is only big enough for one person or your luggage but not both-you have to send your luggage up one piece at a time. Service wasn't great-we were made to feel that they just wanted our money, and speaking of money, we were asked to pay in cash via email confirmation prior to arrival and again at check in which I found very sketchy, unprofessional, and brazen.I felt pestered by the staff asking me to pay cash & pay in advance (needless to say I paid with credit card) and also felt pestered by the cleaning staff who hovered around outside of our room waiting for us to leave each day-so much so that we told them not to even bother cleaning on one of the days to get them to stop loitering in the hall outside of our room.

2018-07-30 via Nuitee
R
RACHEL T
6
Watch out!!! NOT A HOTEL
Pros:

It is a hostel, not a hotel and it's super old. The tilte pilled-off on the floor. Bathroom is shared, small and dirty. The drainer in the shower stall does not work.... disguisting! Everything in the room is very old. No AC. There is a tiny fan and not really efficiently working. Staf is friendly and it is located conveniently though

2018-06-24 via Nuitee