Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Heating issues

Categories

Cleanliness
7.06
Generally clean, but minor issues mentioned in some reviews.
Service
9.03
Staff received high praise for their helpfulness and care.
Location
9.07
Excellent location with good transport links.
Room Quality
7.02
Some rooms reported as small and uncomfortable.
Amenities
7.55
Basic amenities present, with some issues noted in specific reviews.
Value for Money
8.01
Fairly priced given location and overall service.
Food and Beverage
7.56
Limited feedback about food and beverage options.
Overall Experience
7.93
Overall good experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Luxury Boutique Hotel in Kensington and Chelsea

Individually-Designed Rooms with Modern Amenities: Enjoy a comfortable stay in uniquely decorated rooms equipped with tea&coffee making facilities, satellite TV, and a minibar.

Central Location with Easy Access to Attractions: Explore Kensington Palace, Royal Albert Hall, and top museums within walking distance. Shop at Harrods and unwind in nearby parks during your stay.

Convenient Access to Transportation: Reach Heathrow Airport in just 20 minutes without any changes via the nearby Earl’s Court Tube Station.

Book now to experience the charm and convenience of Merit Kensington Hotel.

Important information:

Please note, the reception is located at 16-18 Penywern Road.

For groups of 3 rooms or more, different policies and supplements may apply.

The company supports the government campaign and has a zero-tolerance if a member of staff is treated in an abusive way. Anti-social behavior will result in a reservation being canceled.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 6621 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
A
Aytekin • couple • tr
8
Güzel konum ,temizlik çok iyi ,rahat bir konaklama
Pros:

Konum, her gün süt kahve ve çay vardı
İlk gün su vardı ondan sonraki günler içinde su olursa iyi olur

2026-03-14 • via Nuitee
C
Cédric • couple • be
8
Behalve de onaangename medewerkers bij de ontvangst was ons gehele verblijf hier perfect. Ik zou het hotel aanraden aan
Pros:

Heel mooi en proper. Alles werkte goed en de kamer had een aangename sfeer.

Cons:

Dit zal niet typerend zijn voor het hotel, maar de 2 mannen achter de balie die ons moesten inchecken en verderhelpen zaten er precies tegen hun goesting en waren alles behalve behulpzaam. De vrouw de volgende ochtend was dan weer wel zeer vriendelijk.

2026-03-14 • via Nuitee
R
Ruth • extended_group • es
10
2026-03-13 • via Nuitee
C
Casini • couple • it
8
Ci tornerei
Pros:

Struttura pulita accogliente e posizionata ad un passo dalla Tube Earl’s Court in zona tranquilla.
Cambio biancheria giornaliero e anche deposito bagagli gratis

Cons:

Colazione sufficiente vista la struttura per 20 sterline mi attendevo più varietà e quantità non la sceglierei di nuovo.
Letto alla francese molto piccolo

2026-03-13 • via Nuitee
D
Dimitra • family_with_children • gr
9
2026-03-13 • via Nuitee
B
Bryan • family_with_children • gb
10
Pros:

The area its situated in close to tube station,shops and pubs

2026-03-12 • via Nuitee
S
Silvia • solo_traveller • it
8
Posizione unica, buona struttura
Pros:

La posizione vicino mezzi di trasporto. Ampia scelta di ristoranti nelle vicinanze. Arredamento della stanza moderno

Cons:

Camera e letto piccoli e temperatura caldissima della stanza. Nonostante avessimo spento il riscaldamento, ripartiva puntualmente

2026-03-12 • via Nuitee
J
Johanna • solo_traveller • at
8
2026-03-12 • via Nuitee
D
Dicle • family_with_children • tr
9
Pros:

Otelin lokasyonu çok iyi, Earl's court istasyonuna iki dakika yürüme mesafesinde. Sokağın başında M&S on food marketi var, su ve yiyecek almak için avantaj sunuyor. Otel çok temiz, her gün oda temizliği yapılıyor. Çalışanlar özellikle restaurant çalışanları güler yüzlü ve yardımsever. Çok memnun kaldık

Cons:

Odanın karşısında okul vardı sanırım okul yemekleri pişiiyordu, sabah odayı havalandırmak istediğimizde yemek kokuları nedeni ile havalandıramadık.

2026-03-12 • via Nuitee
D
Dominika • extended_group • pl
10
Exactly what we needed!
Pros:

The location is truly amazing - I've stayed in Earl's Court before and it's just so convenient. The tube station is right outside the hotel and it connects with Piccadily line which is exactly what you need to get to central London :) The staff was absolutely incredible - so kind and helpful. We got surprised with a room upgrade which never happened to me before! Everyone was just so nice. We didn't require housekeeping as to not bother them for just three nights. The room was spacious, the bathroom had so much shelf space for our toiletries and makeup. And the shower!! HUGE! :D The beds were on the harder side - exactly what we needed after a long day of walking 20k+ steps. Both me and my friend prefer harder mattresses so it was absolutely perfect for us. Our room was right next to the lift and yet we couldn't hear it being used at all. It was sooooo quiet! I also loved that the window opened just enough to get some fresh air in the morning and before sleep.
I 100% recommend Merit Hotel if you are looking for an affordable place with lovely staff in a great location.

2026-03-12 • via Nuitee
E
Ella • solo_traveller • gb
8
2026-03-11 • via Nuitee
A
Andreas • couple • se
9
2026-03-11 • via Nuitee
M
Maurizio • couple • it
9
2026-03-11 • via Nuitee
T
Tara • couple • gb
10
Comfortable and quiet
Pros:

The location was great the staff were lovly and helpful it was quiet and comfortable rooms were very modern

Cons:

Nothing really, bathroom are small but do it Job

2026-03-11 • via Nuitee
U
Uria • family_with_children • il
8
Pros:

החימום התת רצפתי במקלחת היה מעולה
המיטה הייתה נוחה ומפנקת
המלון נמצא במיקום מעולה ושקט כ-4 דקות הליכה מתחנת Earl's court

Cons:

המקלחת והשירותים קטנים.
ציפינו מאנשי הקבלה להיות יותר נחמדים.

2026-03-11 • via Nuitee
M
Mohammed • family_with_children • ae
10
2026-03-11 • via Nuitee
A
Adeleen • solo_traveller • au
10
2026-03-10 • via Nuitee
R
Ruth • extended_group • es
10
Muy Recomendable
Pros:

Todo . El hotel completamente nuevo. Las instalaciones geniales . Súper cómodo y lumpio . La ubicación inmejorable

Cons:

Nada

2026-03-10 • via Nuitee
C
Chittima • solo_traveller • th
9
2026-03-10 • via Nuitee
X
Xaviera • family_with_children • gb
9
Pros:

Lovely hotel, great location for easy navigation around London.
Clean, comfortable, and really nice decor.

Breakfast not bad a strong 7/10

Polite and helpful staff

Cons:

Nothing not to like really.

2026-03-09 • via Nuitee