Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Heating issues

Categories

Cleanliness
7.06
Generally clean, but minor issues mentioned in some reviews.
Service
9.03
Staff received high praise for their helpfulness and care.
Location
9.07
Excellent location with good transport links.
Room Quality
7.02
Some rooms reported as small and uncomfortable.
Amenities
7.55
Basic amenities present, with some issues noted in specific reviews.
Value for Money
8.01
Fairly priced given location and overall service.
Food and Beverage
7.56
Limited feedback about food and beverage options.
Overall Experience
7.93
Overall good experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Luxury Boutique Hotel in Kensington and Chelsea

Individually-Designed Rooms with Modern Amenities: Enjoy a comfortable stay in uniquely decorated rooms equipped with tea&coffee making facilities, satellite TV, and a minibar.

Central Location with Easy Access to Attractions: Explore Kensington Palace, Royal Albert Hall, and top museums within walking distance. Shop at Harrods and unwind in nearby parks during your stay.

Convenient Access to Transportation: Reach Heathrow Airport in just 20 minutes without any changes via the nearby Earl’s Court Tube Station.

Book now to experience the charm and convenience of Merit Kensington Hotel.

Important information:

Please note, the reception is located at 16-18 Penywern Road.

For groups of 3 rooms or more, different policies and supplements may apply.

The company supports the government campaign and has a zero-tolerance if a member of staff is treated in an abusive way. Anti-social behavior will result in a reservation being canceled.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 6621 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
C
Clayton • family_with_children • gb
7
Great Location, very clean but dont book the cheapest room very tight to move around in.
Pros:

Very good location. Close to the underground and lots of nice pubs and selection of high street shops. Great bathroom good shower. Cant complain for the price as only paid £160 for two nights but wish I'd paid more for a bigger room.

Cons:

Although it was a budget room it was extremely small and somewhat difficult to find the actual room. Make sure not to book a basement room. Rooms very close together and you can hear every door opening and closing from other rooms. Got a bit of cabin fever. Directions weren't very well explained and had to go back a second time to the hotel reception. Hotel is situated across multiple terrace buildings. Although the bed was reasonably comfortable the pillows were not what you would expect in a hotel. Very flat rather than the firm comfy ones you get even in a budget Premier Inn etc. This isn't a complaint it was a reasonable stay for the price.

2026-02-14 • via Nuitee
J
Jeanette • family_with_children • de
10
2026-02-14 • via Nuitee
C
Christian • couple • dk
9
Fantastisk beliggenhed, og meget rent på værelset. Ville klart anbefale.
Pros:

Rigtig god placering, kun 3 minutters gang fra Earl’s court metro. Masser af indkøbsmuligheder og restauranter i nærområdet.

Cons:

Der var ret koldt på værelset, og det var svært at få temperaturen reguleret.

2026-02-14 • via Nuitee
H
Hogan • extended_group • ie
8
2026-02-13 • via Nuitee
C
Cornudet • solo_traveller • fr
8
2026-02-13 • via Nuitee
L
Laurena • couple • fr
6
2026-02-13 • via Nuitee
T
Tracy • solo_traveller • gb
8
Cons:

Shampoo and shower gel in small plastic tubes - too much plastic waste.

2026-02-13 • via Nuitee
C
Carolina • couple • it
9
Accogliente
Pros:

Stanza accogliente

Cons:

Non c’è possibilità di modificare la temperatura della stanza ed era un po freddo

2026-02-12 • via Nuitee
L
Lucija • couple • hr
8
2026-02-12 • via Nuitee
G
Georgios • family_with_children • gr
8
Pros:

Το design του δωματίου και το σημείο του ξενοδοχείου

Cons:

Μέγεθος δωματιο (μικρό), ένα βράδυ μετά τις 12:00 στη ντουζιέρα δεν έτρεχε καθολου νερο.

2026-02-12 • via Nuitee
L
leanne • couple • ie
10
2026-02-12 • via Nuitee
J
jessica • solo_traveller • gb
8
2026-02-11 • via Nuitee
G
Geoffrey • solo_traveller • gb
9
Pros:

Clean modern room .good shower .
Friendly staff.

Cons:

Nothing

2026-02-11 • via Nuitee
R
Rachele • couple • it
8
Pros:

Posizione ottima vicina alla metro, camera pulita

Cons:

Ci sono stati dei problemi con il riscaldamento in camera

2026-02-11 • via Nuitee
P
Pawel • solo_traveller • gb
10
2026-02-10 • via Nuitee
M
Michelle • couple • gb
5
2026-02-10 • via Nuitee
D
Denisa • couple • ch
7
Pros:

La posizione è ottima

Cons:

Le stanze sono molto piccole e dal lavandino veniva fuori odore di fogna.

2026-02-10 • via Nuitee
F
Francesca • couple • it
10
2026-02-09 • via Nuitee
D
Desmond • solo_traveller • gb
10
2026-02-09 • via Nuitee
Q
Qunfang • solo_traveller • cn
1
The £100 deposit still hasn't been refunded. The room is small and very cold.
Pros:

Close to the 🚇

Cons:

The £100 deposit still hasn't been refunded. The room is small and very cold.

2026-02-09 • via Nuitee