Hôtel Bienvenue

Hotels
8.3 (351 reviews)
23, Rue Buffault , Paris , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Cons:
Small room size
Cleanliness concerns
Limited food options

Categories

Cleanliness
7.94
Some concerns about cleanliness in rooms with stains and insufficient cleaning.
Service
9.41
Staff were mostly friendly and helpful, enhancing the experience.
Location
9.45
Ideal location with easy access to metro and local attractions.
Room Quality
7.4
Rooms mentioned as tiny and needing upgrades, impacting comfort.
Amenities
8.43
Basic amenities available, but some services like food were limited.
Value for Money
7.89
Perceived value affected by cleanliness and room size for the price.
Food and Beverage
6.94
Limited food options and high prices for breakfast noted.
Overall Experience
8.91
Overall a pleasant stay despite some issues, especially in terms of space and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:19

Property Description

Central Location near Famous Landmarks
Located just a short stroll away from Galeries Lafayette and Opera Garnier, Hôtel Bienvenue offers a prime location for exploring the heart of Paris.

Comfortable Rooms with Garden Views
Relax in style in our en suite rooms equipped with Wi-Fi, LCD TV, minibar, and telephone. Upgrade to a room with a view of our charming garden for a truly picturesque stay.

Convenient Amenities and Services
Start your day with a delicious homemade buffet breakfast, enjoy 24-hour reception services, and stay connected with complimentary Wi-Fi. Explore the city with ease, thanks to our proximity to Cadet Metro Station and Gare du Nord Train Station.

Book your stay at Hôtel Bienvenue now for an unforgettable Parisian experience!

Important information:

Please note that the restaurant and bar are closed on Sundays and Mondays.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 351 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.4
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 6.94
Overall Experience: 8.91
N
Niko • family_with_children • de
9
Pros:

Insgesamt sehr empfehlenswert. Das Hotel hat einen eigenen Charme mit einer schönen Lobby und zuvorkommendem, freundlichen Personal. Verständigung auf war auf Englisch sehr gut möglich. Das Zimmer war schön und sauber, die Lage für uns perfekt.

Cons:

Die Sanitäranlagen könnten langsam eine Auffrischung vertragen, der Teppichboden im Zimmer ebenso.

2026-04-07 • via Nuitee
Z
Zoe • couple • us
9
2026-04-07 • via Nuitee
B
benjamin • couple • gb
8
2026-04-07 • via Nuitee
E
Ellen • solo_traveller • gb
8
2026-04-01 • via Nuitee
J
Julie • couple • us
9
Lovely stay in a gorgeous, stylish setting
Pros:

Gorgeous, charming space. Tastefully decorated. Fantastic patio. Free spa water. Lovely rooms. Luxurious towels. Nice bath products in room. Friendly, helpful 24 hr front desk staff. Felt very Parisian and we loved it. Bed was super comfortable. Room was impeccably clean.

Cons:

Yes, rooms are small but the hotel makes the most of the space. Yes, you can hear people in the hall but nothing ear plugs and white noise won’t fix.

2026-03-30 • via Nuitee
C
Claudia • couple • ch
9
Klein aber feines Hotel
Pros:

Die Lage ist top sehr gemütlich und ruhiges Hotel

Cons:

Die Kaffekapseln und das Toillettenpapier wurde nicht nachgefüllt

2026-03-23 • via Nuitee
D
Dean • family_with_children • gb
8
Small boutique type hotel, beautiful courtyard to sit outside staff went above and beyond
Pros:

Location for touring Paris
Small boutique type hotel
Beautiful courtyard garden
Staff went above and beyond

Cons:

Some parts of upstairs were a little tired looking but that’s just a small observation to hep future travellers.

2026-03-23 • via Nuitee
E
Efim • family_with_children • de
9
Super Lage, sehr bequemes Bett, sehr schöne Tücher! Liebevolles geschmackvolle Ambiente!!
Pros:

Super!!

Cons:

Nichts

2026-03-01 • via Nuitee
U
Ubiria • solo_traveller • ge
10
2026-02-25 • via Nuitee
M
Mehmet Can • couple • tr
9
Clean and tidy rooms, lovely place.
Pros:

Cleanliness

Cons:

The neighborhood from the Gare de Nord.

2026-02-24 • via Nuitee
M
Micah886 • Business • Hong Kong
10
Cozy Parisien Boutique Hotel
Pros:

Convenient location. Friendly staff. Small and cozy boutique hotel with floral interior deign and a nice terrace in the middle. Room is not big but okayish to get around.

2026-02-23 • via Tripadvisor
S
Soizick • solo_traveller • ch
3
Première et dernière fois !
Pros:

Le personnel est très accueillant et très aimable

Cons:

Tout le reste. C'est une honte de mettre 4 étoiles à un établissement biscornu, vieillot, moquette d'une propreté douteuse, chambre minuscule (bien que surclassée), salle de bain moisie, ascenseur minuscule, Chaleur épouvantable sans possibilité de baisser la température, un sachet de tisane offert.

2026-02-22 • via Nuitee
L
lisamartinarest • NONE
10
It was amazing!
Pros:

Our stay at Hotel Bienvenue was absolutely wonderful. The staff were incredibly friendly, patient, and attentive, making us feel truly welcome from the first moment. The rooms were stunning, and the interior design of the hotel was beautiful and very asthetic. We felt completely comfortable and lacked nothing during our four-day stay. Highly recommended — we would love to come back!

2026-02-17 • via Tripadvisor
L
laurazZ60DS • NONE
8
Would definitely recommend
Pros:

Lovely little boutique hotel in nice area. Comfortable room.The only negatives were that you could smell cigarette smoke from the courtyard (or someone’s room) in the evening and the foot traffic of the hotel was loud, Not a hotel for light sleepers.

2026-02-10 • via Tripadvisor
L
Lachaise • family_with_children • fr
8
2026-02-09 • via Nuitee
M
Marilou • solo_traveller • fr
10
2026-02-09 • via Nuitee
A
AndrewA195 • NONE • New York City, New York
10
A Nice Place to Stay in Paris
Pros:

We stayed at the Hotel Bienvenue for two nights (we were only in Paris for less than 48 hours) and it was the perfect location (it's a short 15 minute walk from Gare du Nord and is near two Metro lines). It was clean, the room was very quiet and the bed was comfortable. There was a personalized note from the GM waiting for us when we arrived which I thought was a very professional/nice touch. The hotel staff was very friendly and helpful - clearly very experienced with handling customers and anticipating needs. Like many European hotels, the elevator is tiiny which might give Americans pause. We will 100% stay here again next time we are in Paris.

2026-01-25 • via Tripadvisor
J
jch7dcg • NONE • Hartley Wintney, Hook, Hampshire, England
10
Lovely friendly hotel
Pros:

Comfortable rooms and beds in a great area. Really friendly staff. Would definitely go back. Recommended.

2026-01-19 • via Tripadvisor
S
Sandra • family_with_children • at
9
Top
Pros:

Die Lage & das Personal waren top!
Das Zimmer war komfortabel.

2026-01-19 • via Nuitee
E
edel2026 • Business
6
Started well but ended badly!
Pros:

I really liked my room, the bed was really comfortable. However, the shower door was stuck and came off the hinge on top of me in the shower on the last morning. Plus the toilet had no water in it to flush on the 2nd morning. Room 406. I told reception, she said sorry but made no effort to compensate.

2026-01-17 • via Tripadvisor