Casa D'Este - Hotel Ferrara

Hotels
8.8 (1390 reviews)
Largo Castello 36 , Ferrara , it

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Attentive and friendly staff
Excellent location and decor
Cons:
Heating issues
Some complaints about noise

Categories

Cleanliness
8.46
Generally clean and well-maintained, but some comments about heating and attention to detail.
Service
9.13
Staff described as attentive and friendly across multiple reviews, indicating high service quality.
Location
9.17
Location praised for being central and convenient, particularly close to attractions like the castle.
Room Quality
8.62
Most rooms described as comfortable and well-decorated, although concerns about heating were noted.
Amenities
8.65
Amenities include a spa and bicycles, generally well-received, although some mentioned areas for improvement.
Value for Money
8.61
Moderate comments on value relative to price, but overall satisfaction seems high.
Food and Beverage
8.86
Breakfast and dining options highly praised for quality and variety.
Overall Experience
8.93
Overall positive feedback indicates a satisfying stay, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:52

Property Description

Luxurious Accommodation

Experience History and Elegance
Step into the charm of the 14th-century Estense Castle at Mercure Hotel Ferrara. The classic design of the rooms with wood floors and elegant furnishings offers a touch of luxury, while suites go a step further with a private wellness area for ultimate relaxation.

Convenient Amenities
Enjoy modern conveniences during your stay, with each room equipped with a full HD LED TV featuring international channels and complimentary Wi-Fi. Additionally, take advantage of the public shuttle service to and from Marconi Airport, ensuring a hassle-free journey at any time between 05:00 and 23:00.

Book Your Stay Now
Immerse yourself in the historical beauty and modern comforts of Mercure Hotel Ferrara. Book now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLQ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 10 per day.

Location

Guest Reviews

8.8
Based on 1390 reviews
Cleanliness: 8.46
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.86
Overall Experience: 8.93
O
Ottavio solo_traveller it
10
Struttura fantastica, staff eccellente e grande attenzione per gli ospiti. Soggiorno davvero piacevole sotto ogni aspett
Pros:

Tutto è andato bene. Il personale della reception disponibile, competente, gentilissimo.

Cons:

Nulla

2026-05-23 via Nuitee
G
giorgio couple it
10
Ottimo
Pros:

Ok!ottimo

2026-05-23 via Nuitee
K
Kristina solo_traveller si
9
A lovely hotel in the centre of the town
Pros:

Location is great. Everything in walking distance. Very easy to get to the train station. Breakfast was nice, very good coffee. Staff is very nice. The room is clean, but there were no curtains on the window. I didn’t mind, since the room was on upper floor.

Cons:

The noise from the street can be loud, but luckily it went down quickly after 10pm. I guess that is due to location. Didn’t bother me though.

2026-05-23 via Nuitee
S
Sue solo_traveller au
8
Fantastic location, helpful staff
Pros:

Fantastic location, next to the castle

Cons:

Too many notices in the room

2026-05-23 via Nuitee
A
Alexander solo_traveller cz
10
2026-05-22 via Nuitee
I
ILHAN extended_group tr
9
Pros:

Location was very good.

Cons:

Non

2026-05-20 via Nuitee
G
giorgia couple it
10
2026-05-19 via Nuitee
K
katrina solo_traveller au
9
Delightful and so close to everything.
Pros:

Amazing location, great room and really lovely staff. I had a lymphatic massage and used the private spa which was so amazing, highly recommend. Great breakfast too. Lovely and modern place with an old, authentic feel. Highly recommend!

Cons:

The shower was a little out of the ordinary but suited me fine!

2026-05-19 via Nuitee
E
Erich solo_traveller at
10
Pros:

Perfekte Lage, frisch renoviert, alles Top

2026-05-18 via Nuitee
S
Schäffer extended_group at
10
2026-05-18 via Nuitee
A
Armin solo_traveller de
8
2026-05-18 via Nuitee
A
Anna Cap solo_traveller it
10
Ottima posizione
Pros:

Struttura moderna, in centro storico, ottima colazione

2026-05-18 via Nuitee
U
Urs Alfred couple ch
10
Toplage, gutes Frühstück, sehr gutes Preis-Leistungs-Verhältnis
Pros:

Toplage, modernes Haus, gutes Frühstück, sehr gutes Preis-Leistungs-Verhältnis.

2026-05-18 via Nuitee
E
Enrico couple it
9
2026-05-18 via Nuitee
M
Martina solo_traveller de
9
Pros:

Super Zimmer, tolles Frühstück und mitten im Zentrum. Der Bus vom und zum Flughafen Bologna ist nur 2 Minuten entfernt.

2026-05-17 via Nuitee
G
Giuseppe couple it
9
Ottimo, se ritornassi a Ferrara sceglierei di nuovo questo hotel
Pros:

Stanza (premium), posizione dell’hotel, pulizia

Cons:

Un solo ascensore: in orari di punta occorre attendere

2026-05-17 via Nuitee
G
Gerhard solo_traveller de
9
2026-05-16 via Nuitee
G
Giuseppe couple it
10
Siamo stati veramente bene. Ritorneremo senz’altro in occasione di una prossima mostra
Pros:

Ottima posizione, personale efficiente e gentile, camera spaziosa, spa gradevole e rilassante

2026-05-16 via Nuitee
F
ffiera solo_traveller it
10
2026-05-15 via Nuitee
M
Marta solo_traveller sm
10
2026-05-15 via Nuitee