Casa D'Este - Hotel Ferrara

Hotels
8.8 (1332 reviews)
Largo Castello 36 , Ferrara , it

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Attentive and friendly staff
Excellent location and decor
Cons:
Heating issues
Some complaints about noise

Categories

Cleanliness
8.46
Generally clean and well-maintained, but some comments about heating and attention to detail.
Service
9.13
Staff described as attentive and friendly across multiple reviews, indicating high service quality.
Location
9.17
Location praised for being central and convenient, particularly close to attractions like the castle.
Room Quality
8.62
Most rooms described as comfortable and well-decorated, although concerns about heating were noted.
Amenities
8.65
Amenities include a spa and bicycles, generally well-received, although some mentioned areas for improvement.
Value for Money
8.61
Moderate comments on value relative to price, but overall satisfaction seems high.
Food and Beverage
8.86
Breakfast and dining options highly praised for quality and variety.
Overall Experience
8.93
Overall positive feedback indicates a satisfying stay, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:52

Property Description

Luxurious Accommodation

Experience History and Elegance
Step into the charm of the 14th-century Estense Castle at Mercure Hotel Ferrara. The classic design of the rooms with wood floors and elegant furnishings offers a touch of luxury, while suites go a step further with a private wellness area for ultimate relaxation.

Convenient Amenities
Enjoy modern conveniences during your stay, with each room equipped with a full HD LED TV featuring international channels and complimentary Wi-Fi. Additionally, take advantage of the public shuttle service to and from Marconi Airport, ensuring a hassle-free journey at any time between 05:00 and 23:00.

Book Your Stay Now
Immerse yourself in the historical beauty and modern comforts of Mercure Hotel Ferrara. Book now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLQ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 10 per day.

Location

Guest Reviews

8.8
Based on 1332 reviews
Cleanliness: 8.46
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.86
Overall Experience: 8.93
M
Marie-Jeanne • couple • be
9
Een hotel in de schaduw van het hertogelijke kasteel
Pros:

Perfecte ligging voor de ontdekking van de stad. De voornaamste bezienswaardigheden lagen op wandelafstand. Zeer interessant, mogelijkheid tot gratis huur van fietsen in het hotel.

Cons:

Niets

2026-04-09 • via Nuitee
D
davide • couple • it
9
Pros:

Posizione e gentilezza staff

Cons:

nulla

2026-04-08 • via Nuitee
C
Christian • couple • de
9
Pros:

Ein eigentlich perfektes Hotel in hervorragender Lage.

Cons:

Es gab nichts zu bemängeln

2026-04-08 • via Nuitee
D
dario • family_with_children • it
9
Pros:

Oltre alla confortevolezza e pulizia delle stanze anche la disponibilità di tutto il personale.
Una nota di merito va al ristorante Isabella con una cucina varia e raffinata soprattutto per il pranzo del giorno di Pasqua.
Una nota di merito al maitre Mimmo che, con disponibilità, competenza ma soprattutto garbo ed educazione ci ha reso piacevole l'aspetto culinario della vacanza.

Cons:

L'unica cosa che secondo me è stata leggermente fuori luogo è il costo esagerato di 16 euro della prima colazione che ho dovuto pagare a parte in quanto, per un malinteso con booking non era compresa nel costo del soggiorno: sinceramente spendere 16 euro per un caffè ed una porzione di torta mi è sembrato eccessivo ma ciò non va ad inficiare i meriti del personale e della gestione dell'hotel.

2026-04-07 • via Nuitee
M
Matteo • couple • it
10
2026-04-06 • via Nuitee
C
Caroline • couple • ch
9
2026-04-06 • via Nuitee
A
Angela • couple • it
8
2026-04-06 • via Nuitee
M
Matteo • couple • it
10
2026-04-06 • via Nuitee
A
Antonio • family_with_children • it
8
Benvenuti
Pros:

La location dell'hotel: eccezionale

2026-04-06 • via Nuitee
L
Laura • family_with_children • it
10
2026-04-04 • via Nuitee
R
Riccardo Davide • family_with_children • it
10
2026-04-04 • via Nuitee
S
Selwyn • couple • nz
10
Outstanding, staff were very helpful, showing us to our room and its amenities,
Pros:

Great location, Ferrari’s best kept secret as far as accommodation is concerned
Great comfy rooms, nothing more we could have wished for

Cons:

Nothing to dislike about this property, we enjoyed our stay here very much

2026-04-03 • via Nuitee
G
Guy • solo_traveller • be
10
Pros:

Friendly staff, well located and new

2026-04-02 • via Nuitee
V
Valerie • solo_traveller • gb
8
2026-04-02 • via Nuitee
E
Elena • family_with_children • fr
9
Pros:

Nous avons été surclassé dans la suite junior avec une terrasse vue sur le château.

Cons:

Rien

2026-04-01 • via Nuitee
A
Anastasiya • extended_group • bg
10
2026-04-01 • via Nuitee
F
Federico • couple • it
9
2026-03-31 • via Nuitee
C
Carla • family_with_children • it
8
2026-03-31 • via Nuitee
M
Massimiliano • couple • it
9
2026-03-30 • via Nuitee
D
daniele • couple • it
9
2026-03-30 • via Nuitee