Casa D'Este - Hotel Ferrara

Hotels
8.8 (1243 reviews)
Largo Castello 36 , Ferrara , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Attentive and friendly staff
Excellent location and decor
Cons:
Heating issues
Some complaints about noise

Categories

Cleanliness
8.46
Generally clean and well-maintained, but some comments about heating and attention to detail.
Service
9.13
Staff described as attentive and friendly across multiple reviews, indicating high service quality.
Location
9.17
Location praised for being central and convenient, particularly close to attractions like the castle.
Room Quality
8.62
Most rooms described as comfortable and well-decorated, although concerns about heating were noted.
Amenities
8.65
Amenities include a spa and bicycles, generally well-received, although some mentioned areas for improvement.
Value for Money
8.61
Moderate comments on value relative to price, but overall satisfaction seems high.
Food and Beverage
8.86
Breakfast and dining options highly praised for quality and variety.
Overall Experience
8.93
Overall positive feedback indicates a satisfying stay, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:52

Property Description

Luxurious Accommodation

Experience History and Elegance
Step into the charm of the 14th-century Estense Castle at Mercure Hotel Ferrara. The classic design of the rooms with wood floors and elegant furnishings offers a touch of luxury, while suites go a step further with a private wellness area for ultimate relaxation.

Convenient Amenities
Enjoy modern conveniences during your stay, with each room equipped with a full HD LED TV featuring international channels and complimentary Wi-Fi. Additionally, take advantage of the public shuttle service to and from Marconi Airport, ensuring a hassle-free journey at any time between 05:00 and 23:00.

Book Your Stay Now
Immerse yourself in the historical beauty and modern comforts of Mercure Hotel Ferrara. Book now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLQ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 10 per day.

Location

Guest Reviews

8.8
Based on 1243 reviews
Cleanliness: 8.46
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.86
Overall Experience: 8.93
L
Leone1927 • couple • it
10
2026-03-28 • via Nuitee
F
Francesco • family_with_children • it
10
2026-03-28 • via Nuitee
A
Alessandro • couple • it
10
Perfetto, un 4 stelle superior di sicuro, bellissimo
Pros:

tutto, spa privè molto bella e tutto nuovo, torno di sicuro

Cons:

nulla.

2026-03-24 • via Nuitee
R
Raymond • solo_traveller • us
10
2026-03-24 • via Nuitee
A
Agnieszka • solo_traveller • pl
10
Pros:

Świetna lokalizacja, piękny wystrój, pomocna i uprzejma obsługa. Bardzo polecam!

2026-03-20 • via Nuitee
M
Maurizio • couple • it
10
2026-03-20 • via Nuitee
R
Regoli • couple • it
5
2026-03-20 • via Nuitee
G
Gerald Thomas • couple • gb
10
Fantastic
Pros:

Very convenient excellent location easy to centre Hotel Resturant was fantastic amazing menu brilliant staff with attention to detail I would highly recommend for the perfect welcoming stay in Ferrara FIRST CLASS

Cons:

Nothing I did not like

2026-03-20 • via Nuitee
M
Monica • solo_traveller • it
9
2026-03-19 • via Nuitee
M
Monica • solo_traveller • it
9
2026-03-19 • via Nuitee
P
Patrizia • couple • it
10
Pros:

Ottima posizione, nel centro di Ferrara, proprio di fronte al castello. Colazione ben assortita e ottima idea i piatti da preparare su richiesta.

2026-03-18 • via Nuitee
S
Silvia • couple • it
10
Ottima esperienza!
Pros:

Posizione centrale, vista Castello. Hotel molto bello e accogliente, camere spaziose e pulite, personale molto gentile. Colazione davvero ottima!

2026-03-17 • via Nuitee
G
giuseppe • couple • it
7
2026-03-16 • via Nuitee
W
WALTER • couple • it
10
Pros:

Il gusto e lo stile dell’arredamento, gli spazi ben pensati e curati e sopratutto l’attenzione e la professionalità dello staff, dalla reception al bar e al ristorante. Cucina al TOP.

Cons:

Utile un parcheggio convenzionato o riservato.

2026-03-16 • via Nuitee
L
Luca • couple • it
7
Locale molto bello, stanza con dettagli ricercati come le righe scure che danno un tocco di design, colazione da favola.
Pros:

Struttura molto bella, posizione fantastica, staff cordiale, colazione favolosa

Cons:

Temperatura nelle camere troppo alta. Sebbene avessimo detto al personale che ci ha accompagnati in camera di spegnere il riscaldamento e sebbene avessi io stesso spento il termosifone in bagno, alla mattina segnava ancora 26 gradi. Come seconda cosa in un primo piano con finestre che danno sulla piazza c’è bisogno di una tenda nelle finestre. Se bisogna (come abbiamo fatto) tenere chiuso lo scuro allora bisogna tenere la luce accesa anche al mattino, cosa che non trovo ideale.

2026-03-16 • via Nuitee
C
Cristina • couple • it
10
Posizione invidiabile camera davvero confortevole e animali benvenuti
Pros:

Posizione eccellente staff gentilissimo

Cons:

Unica pecca data dalla posizione centralissima è la mancanza di un posteggio privato per gli ospiti ma il voucher per il parcheggio in area blu è comodo ed economico

2026-03-16 • via Nuitee
P
Picariello • extended_group • it
10
Pros:

Posizione perfetta e staff molto disponibile e gentile. Camera al quinto piano, bella e silenziosa

2026-03-15 • via Nuitee
M
Marita • couple • it
10
Rilassante e piacevole!
Pros:

La posizione centrale e la stanza molto curata nei dettagli ed elegante come finiture. La cortesia del personale.

2026-03-15 • via Nuitee
M
Monica • couple • it
9
2026-03-15 • via Nuitee
F
Francesca • extended_group • it
9
2026-03-14 • via Nuitee