Casa D'Este - Hotel Ferrara

Hotels
8.8 (1537 reviews)
Largo Castello 36 , Ferrara , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Attentive and friendly staff
Excellent location and decor
Cons:
Heating issues
Some complaints about noise

Categories

Cleanliness
8.46
Generally clean and well-maintained, but some comments about heating and attention to detail.
Service
9.13
Staff described as attentive and friendly across multiple reviews, indicating high service quality.
Location
9.17
Location praised for being central and convenient, particularly close to attractions like the castle.
Room Quality
8.62
Most rooms described as comfortable and well-decorated, although concerns about heating were noted.
Amenities
8.65
Amenities include a spa and bicycles, generally well-received, although some mentioned areas for improvement.
Value for Money
8.61
Moderate comments on value relative to price, but overall satisfaction seems high.
Food and Beverage
8.86
Breakfast and dining options highly praised for quality and variety.
Overall Experience
8.93
Overall positive feedback indicates a satisfying stay, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:52

Property Description

Luxurious Accommodation

Experience History and Elegance
Step into the charm of the 14th-century Estense Castle at Mercure Hotel Ferrara. The classic design of the rooms with wood floors and elegant furnishings offers a touch of luxury, while suites go a step further with a private wellness area for ultimate relaxation.

Convenient Amenities
Enjoy modern conveniences during your stay, with each room equipped with a full HD LED TV featuring international channels and complimentary Wi-Fi. Additionally, take advantage of the public shuttle service to and from Marconi Airport, ensuring a hassle-free journey at any time between 05:00 and 23:00.

Book Your Stay Now
Immerse yourself in the historical beauty and modern comforts of Mercure Hotel Ferrara. Book now for an unforgettable experience.

Important information:

Please note that the following rooms have an internal step:
- Presidential Suite
- Deluxe Room

Please note that pets are only allowed upon request and subject to approval.

Please note that pets will incur an additional charge of EUR 25 per day.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLQ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 10 per day.

Location

Guest Reviews

8.8
Based on 1537 reviews
Cleanliness: 8.46
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.86
Overall Experience: 8.93
M
Michele • couple • it
10
2026-07-18 • via Nuitee
C
Claudio • solo_traveller • it
9
Pros:

Posizione eccezionale, staff cortese e competente, struttura rinnovata e moderna.

Cons:

La SPA era in manutenzione. 🤷‍♂️
Nella stanza non c'era l'armadio ma un vano a vista attrezzato 😔

2026-07-18 • via Nuitee
E
Enrico • solo_traveller • it
10
2026-07-17 • via Nuitee
G
Giorgia • couple • it
8
2026-07-16 • via Nuitee
G
Giulio • couple • it
10
2026-07-16 • via Nuitee
R
Ratko • family_with_children • hr
10
2026-07-15 • via Nuitee
V
Valerio • solo_traveller • it
10
2026-07-15 • via Nuitee
L
Luisa • solo_traveller • it
10
2026-07-14 • via Nuitee
N
NICHOL MARIE • couple • it
9
2026-07-14 • via Nuitee
L
Luisa • solo_traveller • it
10
2026-07-14 • via Nuitee
D
D'Onofrio • solo_traveller • it
8
2026-07-14 • via Nuitee
L
LAURA • solo_traveller • it
9
Pros:

Struttura molto bella, centrale e facilmente raggiungibile con il treno. Per colazione c'era anche la torta vegana, cosa ancora rara da trovare.

Cons:

Nulla

2026-07-13 • via Nuitee
M
Michael • extended_group • de
9
Wir kommen gerne wieder
Pros:

Das Hotel liegt sehr zentral .Man kann alles zu Fuß erreichen.Das Personal ist sehr freundlich und hilfsbereit.
Das Essen im hoteleigenem Restaurant war sehr gut....schönes Ambiente

2026-07-13 • via Nuitee
D
Dino Giglio • solo_traveller • it
10
2026-07-12 • via Nuitee
A
Alessio • solo_traveller • it
8
Pros:

La posizione, la pulizia e la cortesia dello staff

2026-07-12 • via Nuitee
M
Matt • couple • gb
8
2026-07-10 • via Nuitee
K
Kerry • solo_traveller • es
10
Pros:

Excellent location, close to the train station and old city. Very walkable. Great breakfast!

2026-07-10 • via Nuitee
B
Bernhard Suerder • solo_traveller • de
8
Städtetour
Pros:

Das Hotel, die Lage und die Ausstattung waren gut bis sehr gut.

Cons:

Die Klimaanlage hat es nicht geschafft, auch nach mehrmaligem Versuchen der Rezeption, den Raum ausreichend zu temperieren. Die war vor allem in der Nacht sehr unkomfortabel .

2026-07-07 • via Nuitee
C
Cristina • couple • es
9
2026-07-07 • via Nuitee
J
JUAN CARLOS • solo_traveller • es
10
2026-07-07 • via Nuitee