Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.33
Some reviews mentioned cleanliness issues, though others noted it was generally clean.
Service
9.5
Strongly positive feedback about service being friendly and accommodating.
Location
9.44
Reviews indicated excellent location near the beach and shops.
Room Quality
8.89
Rooms described as comfortable and well-maintained.
Amenities
9.32
Most amenities were appreciated, though some minor issues were noted.
Value for Money
8.68
Value perceived as good, although some reviewers expressed higher expectations.
Food and Beverage
9.23
Food quality received high marks from most reviews, though some aspects could improve.
Overall Experience
9.4
Overall sentiment was very positive with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:46

Property Description

Luxurious Accommodation with Spectacular Views
Situated between Versilia and the Cinque Terre, Hotel Excelsior in Marina di Massa offers stunning views of the Tyrrhenian Sea and Apuan Alps. The 4-star property boasts a garden with a refreshing swimming pool and a charming roof garden, providing a perfect setting for relaxation.

Convenient Location with Access to Natural Beauties
Guests at Excelsior are in proximity to Tuscany's natural wonders, including the Apuan Alps, Carrara marble quarries, and the Tuscan-Emilian Appennine National Park. Moreover, they can benefit from discounts at a nearby partner beach, enhancing their coastal experience.

Modern Amenities and Entertainment Options
The spacious and air-conditioned rooms at Hotel Excelsior are well-equipped with free wired internet, satellite TV, and a minibar. Some rooms even feature a private balcony. Additionally, the hotel offers meeting facilities, a TV lounge, a bar, and a children's playroom during the summer months.

Experience a perfect blend of luxury and convenience at Hotel Excelsior. Book now for an unforgettable stay!

Important information:

Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, May 14, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 322 reviews
Cleanliness: 8.33
Service: 9.5
Location: 9.44
Room Quality: 8.89
Amenities: 9.32
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 9.4
C
Christina family_with_children no
8
Flott hotell med nydelige rom, flott veranda i suiten og god service.
Pros:

Rene, pene rom og fellesarealer. Store, flotte rom.

Cons:

Litt lite bassengområde og lav kvalitet på lunsj-rettene.

2026-07-04 via Nuitee
C
Carol solo_traveller us
6
Good hotel for couples and families but not for solo travelers.
Pros:

Great new mattress and pillows! Lots of towels.
Breakfast was very good, but ordering coffee took longer than necessary most mornings.
Location ideal.

Cons:

This hotel doesn't know what to do with a solo traveler.
Example, while sitting out by the pool. I asked the older pool attendant for an ice tea, he provided appertivo drinks for all the other pool guests requests, but I was still waiting. Then he decided to clean out the refrigerator, still waiting for a bottle of ice tea, not like it takes a lot of effort to provide a bottle of ice tea. I finally decided to cancel the order.

2026-07-03 via Nuitee
W
walter extended_group it
10
Super soggiorno tutto ottimo
Pros:

Tutto

2026-07-02 via Nuitee
A
Ahren couple gb
8
2026-07-02 via Nuitee
F
Fernanda solo_traveller pt
9
2026-07-01 via Nuitee
S
Sara couple it
9
2026-06-30 via Nuitee
U
Ulrika extended_group se
8
2026-06-29 via Nuitee
F
Fabrizio family_with_children ch
9
Soggiorno piacevole e confortevole
Pros:

Hotel molto organizzato e bello. Colazione, posizione e mare top.

Cons:

Problema alla televisione non sempre c'era il segnale e quindi alle volte non funzionava.

2026-06-29 via Nuitee
A
alessia couple ch
10
Top!
Pros:

Bella struttura, moderna e pulita! Il personale è stato molto gentile e pronto ad ogni nostra richiesta. Abbiamo passato le giornate divise tra il lido Maria pia, molto bello e la piscina del Hotel, che offre un fantastico servizio bar! Siamo stati davvero bene, una settimana di vero relax. Nei pressi del hotel ci sono ottimi ristoranti, gelaterie e bancarelle come il mercato del venerdì! L ideale per una vacanza con tutti i comfort all insegna del relax!

2026-06-28 via Nuitee
O
Omar solo_traveller us
10
Pros:

The food was so good i need more of the organge juice and hotel 10

Cons:

Nothing

2026-06-27 via Nuitee
E
Evelyn solo_traveller de
10
2026-06-26 via Nuitee
I
Isabel family_with_children ch
9
2026-06-26 via Nuitee
S
simone couple it
9
Soluzione adeguata
Pros:

Ottima struttura posta sul lungomare di Massa Marittima nella quale ero già stato, trovandomi bene, doversi anni fa e ove sono tornato volentieri. Personale gentile, camere e servizi di dimensioni appropriate, buona colazione continentale, servizi (piscina, posteggio) adeguati; comoda la convenzione con alcune spiagge vicine.

Cons:

Il segnale del wi-fi non raggiungeva in modo adeguato la camera posta verso il paese.

2026-06-25 via Nuitee
E
Emilie extended_group se
6
2026-06-23 via Nuitee
T
Torsten couple de
9
Gerne wieder.
Pros:

Lage, Personal freundlich, Sauberkeit

Cons:

Keine Parkmöglichkeiten am Haus, PH nur über Kurier nutzbar, nicht frei zugänglich

2026-06-20 via Nuitee
A
Arif couple ch
10
Pros:

Tutto

Cons:

Mancanza di balcone

2026-06-19 via Nuitee
M
Marlou extended_group nl
7
2026-06-19 via Nuitee
P
Peter extended_group ie
7
2026-06-17 via Nuitee
S
Sharon couple it
10
2026-06-17 via Nuitee
G
Georg couple de
9
2026-06-15 via Nuitee