Hotel Born

Hotels
8.7 (2388 reviews)
Sant Jaume, 3 , Palma de Mallorca , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful building
Cons:
Soft mattress
Noisy rooms
Limited breakfast options

Categories

Cleanliness
8.01
Several reviews mentioned dust and cleanliness issues.
Service
9.48
Multiple reviews highlighted friendly and helpful staff.
Location
9.52
Numerous comments praised the excellent central location.
Room Quality
7.47
Issues with noise and soft mattress in some rooms.
Amenities
9
Basic amenities mentioned; some positive aspects noted.
Value for Money
8.96
General consensus that the stay was good value.
Food and Beverage
8.01
Limited options and disappointing breakfast selection.
Overall Experience
9.18
Positive experiences overall, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:35

Property Description

Historic Elegance in the Heart of Palma

Former Palace Setting: Hotel Born, housed in a former palace, offers a unique stay in Palma's historic center near iconic landmarks.

Charming Accommodations: The hotel features rooms adorned with Mallorcan furniture and modern amenities, some offering scenic courtyard views.

Convenient Services: Guests can start their day with breakfast in the courtyard, and the helpful staff can assist with car rentals and city tour bookings.

Book your stay at Hotel Born for a memorable experience in Palma's enchanting surroundings.

Important information:

Please note that the Double or Twin Room is located on the fourth floor with no elevator access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 2388 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 9.18
K
Karina couple fr
6
Déçue, manque de confort mais un excellent emplacement
Pros:

Hôtel très bien placé, petit-déjeuner avec d’excellents produits, bel établissement.

Cons:

Hotel sur 4 étages sans ascenseur, aucune possibilité de parking via l’hôtel. Chambre sombre, pas assez de lampes et sources de lumière à disposition, ça donne un côté triste à la chambre.
Salle de bain sans surface de pose, de rangement, serviettes râpeuses.
Une partie du personnel est très agréable, une autre beaucoup moins.
Pas mal de bruit provenant de la « cour intérieure ».

2026-05-16 via Nuitee
M
Marie Josiane Amanda couple ch
8
top
2026-05-16 via Nuitee
M
madamsonges couple it
10
Pros:

La pozione, lo staff , la colazione

Cons:

L'assenza di ascensore

2026-05-15 via Nuitee
E
Ellen solo_traveller br
10
2026-05-15 via Nuitee
D
Dr Dasha couple gb
10
Perfect
Pros:

Amazing location, lovely room, comfortable bed. Breakfast was just perfect for us. ( with fresh orange juice, and good coffee). Checkout at midday is generous these days and we were able to leave our luggage till evening. Thank you for the lovely stay, we would definitely return.

Cons:

All great.

2026-05-15 via Nuitee
G
Gabriele solo_traveller at
9
2026-05-15 via Nuitee
K
Karen couple gb
8
Great location for exploring Palma
Pros:

Great location.
Very spacious, comfortable room.

Cons:

Lots of noise from outside restaurants emptying bottles/rubbish after midnight and taking deliveries around 6am. Also, noise (like dragging furniture around - cleaning?) at early hours. Despite the room being very nice, had poor sleep every night.
Shame there was no bar too.

2026-05-14 via Nuitee
J
Julian couple gb
8
Stylish, ideal location with top facilities
Pros:

Location, room (size, decor and comfort) and general ambiance were all excellent. Reception very helpful for arranging taxis and storing luggage…

Cons:

Breakfast was the only disappointment for such a high-quality hotel with an average selection of buffet food and overworked staff…

2026-05-14 via Nuitee
J
Janet solo_traveller gb
10
Pros:

Lovely staff on reception, friendly and very helpful.
Great location.
Lovely building
Very comfortable bed
Great breakfast

Cons:

Nothing to dislike.

2026-05-14 via Nuitee
O
Orla couple ie
10
The staff was so lovely and helpful, just for that we would come back again!
Pros:

The architecture and interior is really beautiful and even though we didn’t use the courtyard (it was raining and they were updating the furniture) it looked like it would be a lovely spot to have breakfast. The staff were exceptional and we can’t say enough about how lovely they were.

Cons:

Everything was pretty perfect. It would be good if they had an elevator for more accessibility but it wasn’t a problem for us.

2026-05-14 via Nuitee
M
Matthias solo_traveller de
8
2026-05-14 via Nuitee
B
Beate couple at
7
2026-05-12 via Nuitee
L
Laura extended_group ch
10
2026-05-11 via Nuitee
E
Erika solo_traveller se
8
Pros:

Bästa läget

Cons:

Saknade hiss

2026-05-10 via Nuitee
S
Sattanno extended_group us
10
2026-05-10 via Nuitee
M
Mary couple ie
8
Overall we enjoyed our stay and would recommend.
Pros:

Beautiful building in a fabulous location. The gentleman serving at breakfast was excellent- very efficient and helpful. The room was a good size, and the bed was comfortable. Plenty of wardrobe space and the bathroom was very clean.

Cons:

AirCon leaked water down onto the console holding the coffee machine, cups and glasses and all over the floor. The floorboards were lifting at the edges so it has happened before.
Pillows were overly soft.

2026-05-10 via Nuitee
G
gabriela couple fr
10
2026-05-10 via Nuitee
U
Uwe couple de
9
Pros:

Flair

2026-05-09 via Nuitee
K
Karlie couple es
9
2026-05-09 via Nuitee
M
Marta couple es
9
Todo genial
Pros:

Las instalaciones

Cons:

Nada

2026-05-09 via Nuitee