Hotel Sercotel Doña Carmela

Hotels
8.6 (2346 reviews)
Avenida de Jerez, 72 , Seville , es

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Location not central
Some noise from outside

Categories

Cleanliness
8.4
The rooms were reported as clean and well-kept, contributing positively to overall satisfaction.
Service
9.06
Guests commented on the friendly and helpful staff, indicating a strong service culture.
Location
7.6
Some reviews noted the location as a bit off the center, which affected accessibility.
Room Quality
8.75
Rooms were described as comfortable, spacious, and well-equipped, enhancing guest experience.
Amenities
8.68
Good facilities were mentioned, including breakfast variety and parking availability, enhancing the stay.
Value for Money
9.04
Strong value for money was a recurring theme, particularly regarding pricing given the quality.
Food and Beverage
8.59
Breakfast received positive feedback, particularly regarding the variety and quality of food.
Overall Experience
8.66
Overall, guests reported a pleasant experience marked by comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:56

Property Description

Modern Accommodation with Excellent Amenities

Hotel Sercotel Doña Carmela in Seville offers a comfortable stay just 6.6 km from Maria Luisa Park. The 3-star hotel features air-conditioned rooms with free WiFi, a shared lounge, private parking, terrace, and a restaurant.

Convenient Services for a Relaxing Stay

Enjoy room service, concierge assistance, and tour organization during your visit. The hotel provides a flat-screen TV, safety deposit box, and desk in each room for your convenience.

Friendly Multilingual Staff and Prime Location

The hotel's 24-hour front desk staff fluent in English, Spanish, and French are ready to assist you. Explore nearby attractions like Alcazar Palace and Plaza de España, with Seville Airport just 14 km away.

Ready to experience a delightful stay at Hotel Sercotel Doña Carmela? Book now for an unforgettable trip!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.
When booking 4 or more rooms, different policies and additional supplements may apply.

The pool will close from Friday, October 11, 2024 to Monday, June 30, 2025Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 15, 2025 until Mon, Jun 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SVQ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2346 reviews
Cleanliness: 8.4
Service: 9.06
Location: 7.6
Room Quality: 8.75
Amenities: 8.68
Value for Money: 9.04
Food and Beverage: 8.59
Overall Experience: 8.66
S
S • couple • nl
8
2026-02-08 • via Nuitee
S
Sascha • family_with_children • it
7
2026-01-31 • via Nuitee
A
Arlen • couple • es
7
2026-01-26 • via Nuitee
I
Idoia • solo_traveller • es
10
fenomenal volveré seguro
Pros:

el personal magnifico muy amable. el restaurante buenísimo con mucha variedad. recomendable si tienes que ir a la ciudad de la justicia

Cons:

nada todo perfecto

2026-01-24 • via Nuitee
B
belen • couple • es
10
2026-01-22 • via Nuitee
C
CRISTOBALINA • couple • es
8
CÓMODO Y CON UNA CARTA DE RESTAURANTE VARIADA, RICA Y ASEQUIBLE
Pros:

La ubicación.... es cierto que esto es algo dependerá de cada un@... pero en mi caso fue excepcional, ya que yo lo que buscaba era estar lo mas cerca posible del hospital Viamed Santa Cruz, y justo este hotel está justo en frente.
También resaltar la carta del restaurante... buenos precios, variedad y rico.

2026-01-20 • via Nuitee
J
Jaime • couple • es
10
Pros:

Especialmente amables en la cafetería

2026-01-20 • via Nuitee
G
Gergely • solo_traveller • hu
10
Pros:

Bútor, fürdőszoba.

Cons:

Nem lehet az utcán parkolni.

2026-01-20 • via Nuitee
E
Emanuel • extended_group • pt
10
2026-01-20 • via Nuitee
J
Juan Carlos • couple • es
8
Pros:

El restaurante y el desayuno

2026-01-20 • via Nuitee
A
Amalia • family_with_children • es
10
Muy buena
Pros:

La cafeteria

2026-01-19 • via Nuitee
A
Antonio • couple • us
10
Excelente
Pros:

Personal muy amable y diligente. El restaurante muy bueno

Cons:

Nada

2026-01-19 • via Nuitee
R
Roberto • solo_traveller • mx
10
Pros:

las habitaciones y la comida

2026-01-19 • via Nuitee
P
Pedro • couple • es
9
2026-01-19 • via Nuitee
M
Maurizio • couple • it
8
Cons:

La colazione

2026-01-19 • via Nuitee
D
Diana • family_with_children • ec
8
Sevilla maravilloso ! La Comunicacion con el hotel regular
Pros:

Si

Cons:

Muy lejos de la parte céntrica y cuando consulté por el transporte para el hotel no me indicaron que me quedaba cerca del aeropuerto , eso me generó pérdida de tiempo , sobre todo por que llegaba en la noche .

2026-01-19 • via Nuitee
G
Gertrude • couple • fr
9
Trop bien
Pros:

Très bien

Cons:

Le parking souterrain et l ascenseur

2026-01-19 • via Nuitee
F
Fran • solo_traveller • ie
8
2026-01-19 • via Nuitee
J
Jalal • family_with_children • be
10
J’ai adoré, à refaire
Pros:

L’hôtel est nickel, j’ai adoré, mes enfants on kiffé la piscine, très bel hôtel.

Cons:

Dommage que l’entrée du parking est un peu étroit, mais cela reste qu’un détail car le reste était parfait

2026-01-19 • via Nuitee
K
Kaizar • couple • us
9
2026-01-19 • via Nuitee