Hotel Sercotel Doña Carmela

Hotels
8.6 (2414 reviews)
Avenida de Jerez, 72 , Seville , es

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Location not central
Some noise from outside

Categories

Cleanliness
8.4
The rooms were reported as clean and well-kept, contributing positively to overall satisfaction.
Service
9.06
Guests commented on the friendly and helpful staff, indicating a strong service culture.
Location
7.6
Some reviews noted the location as a bit off the center, which affected accessibility.
Room Quality
8.75
Rooms were described as comfortable, spacious, and well-equipped, enhancing guest experience.
Amenities
8.68
Good facilities were mentioned, including breakfast variety and parking availability, enhancing the stay.
Value for Money
9.04
Strong value for money was a recurring theme, particularly regarding pricing given the quality.
Food and Beverage
8.59
Breakfast received positive feedback, particularly regarding the variety and quality of food.
Overall Experience
8.66
Overall, guests reported a pleasant experience marked by comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:56

Property Description

Modern Accommodation with Excellent Amenities

Hotel Sercotel Doña Carmela in Seville offers a comfortable stay just 6.6 km from Maria Luisa Park. The 3-star hotel features air-conditioned rooms with free WiFi, a shared lounge, private parking, terrace, and a restaurant.

Convenient Services for a Relaxing Stay

Enjoy room service, concierge assistance, and tour organization during your visit. The hotel provides a flat-screen TV, safety deposit box, and desk in each room for your convenience.

Friendly Multilingual Staff and Prime Location

The hotel's 24-hour front desk staff fluent in English, Spanish, and French are ready to assist you. Explore nearby attractions like Alcazar Palace and Plaza de España, with Seville Airport just 14 km away.

Ready to experience a delightful stay at Hotel Sercotel Doña Carmela? Book now for an unforgettable trip!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.
When booking 4 or more rooms, different policies and additional supplements may apply.

The pool will close from Friday, October 11, 2024 to Monday, June 30, 2025Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 15, 2025 until Mon, Jun 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SVQ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2414 reviews
Cleanliness: 8.4
Service: 9.06
Location: 7.6
Room Quality: 8.75
Amenities: 8.68
Value for Money: 9.04
Food and Beverage: 8.59
Overall Experience: 8.66
A
Ashley • solo_traveller • gb
10
2026-05-02 • via Nuitee
L
Laetitia • couple • be
9
Très bon séjour
Pros:

Le confort

Cons:

Un peu à distance du centre-ville, environ 45 min

2026-05-01 • via Nuitee
L
Laurent • couple • fr
9
Séjour génial à Séville
Pros:

Disponibilité au dernier moment

Cons:

Rien

2026-04-30 • via Nuitee
M
Mariajose • solo_traveller • es
9
2026-04-29 • via Nuitee
L
Luis • solo_traveller • pt
7
Cons:

As fotos existentes devem ser quando foi construído, achei um valor elevado para o estado do hotel

2026-04-28 • via Nuitee
A
Antonio Jose • solo_traveller • pt
7
2026-04-27 • via Nuitee
X
Xesco • couple • es
10
2026-04-26 • via Nuitee
M
Margit • solo_traveller • hu
9
2026-04-26 • via Nuitee
R
Roderick • couple • fr
8
Pros:

A great find. Family run and oh so well done

Cons:

A wee bit far out. 30 mins by bus or taxi

2026-04-23 • via Nuitee
R
Ramon • couple • es
10
Altamente recomendado
Pros:

El personal es un súper equipo. Gente muy profesional y simpática. Siempre disponibles para ayudarte.

2026-04-23 • via Nuitee
I
Iaberas • solo_traveller • es
10
Pros:

El personal es muy amable y dispone de cafetería.
Del precio prefiero no comentarlo ya que estuvimos el fin de semana por la final de copa y el precio fue prohibitivo.
Tienes parada de bus cerca para poder ir al centro de Sevilla en unos 30 minutos.

Cons:

Todo bien

2026-04-23 • via Nuitee
L
Laurence • extended_group • gb
8
Pros:

Value for money

Cons:

Location

2026-04-21 • via Nuitee
C
CLUB • solo_traveller • es
10
2026-04-20 • via Nuitee
P
Paula • couple • es
5
Decepcionante
Pros:

La cafetería. Muy buen servicio, comida rica

Cons:

Hacía 34º grados en Sevilla, tenían la piscina preparada y nos dejaron usarla. Tampoco había gimnasio y el domingo nos fuimos sin desayunar porque no tenían servicio hasta las 8 y la regata empezaba a las 8:30. Después de pagar por un *** en Dos Hermanas 585€ un fin de semana… fastidia la verdad

2026-04-20 • via Nuitee
R
Rebecca • couple • it
9
2026-04-19 • via Nuitee
• extended_group • es
8
2026-04-19 • via Nuitee
A
Aneli • extended_group • es
8
Pros:

El personal, la limpieza, la comodidad de las camas y el buffet (desayuno).

Cons:

La ubicación y que la piscina estuviese cerrada (lo abren en junio). Pero ha sido genial.

2026-04-19 • via Nuitee
E
EDUARDO • couple • es
9
COMO UNA SEGUNDA CASA.
Pros:

PREDISPOSICIÓN Y BUEN TRATO DE RECEPCION PARA ALOJARNOS.

2026-04-17 • via Nuitee
N
Nuria Ester • extended_group • es
9
Cons:

El desayuno de fin de semana no lo pudimos disfrutar. Abre tarde.

2026-04-14 • via Nuitee
M
Marta • couple • pl
10
Bardzo udany pobyt, miła obsługa, czysto, pokoje bardzo dobrze wyposażone - bardzo polecam!
Pros:

Bardzo zadbany i bardzo czysty obiekt! Również lokalizacja była bardzo dobra, mimo że oddalony od centrum było bardzo dobre połączenie autobusowe, a autobusy jeździły co kilka minut. Blisko był również duży sklep, co również jest miłym udogodnieniem. Również obiekt był bardzo czysty, pokoje sprzątane codziennie. Bardzo wysoki poziom.

Cons:

Nie ma do czego się doczepić:)

2026-04-10 • via Nuitee