Hotel Sercotel Doña Carmela

Hotels
8.6 (2436 reviews)
Avenida de Jerez, 72 , Seville , es

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Location not central
Some noise from outside

Categories

Cleanliness
8.4
The rooms were reported as clean and well-kept, contributing positively to overall satisfaction.
Service
9.06
Guests commented on the friendly and helpful staff, indicating a strong service culture.
Location
7.6
Some reviews noted the location as a bit off the center, which affected accessibility.
Room Quality
8.75
Rooms were described as comfortable, spacious, and well-equipped, enhancing guest experience.
Amenities
8.68
Good facilities were mentioned, including breakfast variety and parking availability, enhancing the stay.
Value for Money
9.04
Strong value for money was a recurring theme, particularly regarding pricing given the quality.
Food and Beverage
8.59
Breakfast received positive feedback, particularly regarding the variety and quality of food.
Overall Experience
8.66
Overall, guests reported a pleasant experience marked by comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:56

Property Description

Modern Accommodation with Excellent Amenities

Hotel Sercotel Doña Carmela in Seville offers a comfortable stay just 6.6 km from Maria Luisa Park. The 3-star hotel features air-conditioned rooms with free WiFi, a shared lounge, private parking, terrace, and a restaurant.

Convenient Services for a Relaxing Stay

Enjoy room service, concierge assistance, and tour organization during your visit. The hotel provides a flat-screen TV, safety deposit box, and desk in each room for your convenience.

Friendly Multilingual Staff and Prime Location

The hotel's 24-hour front desk staff fluent in English, Spanish, and French are ready to assist you. Explore nearby attractions like Alcazar Palace and Plaza de España, with Seville Airport just 14 km away.

Ready to experience a delightful stay at Hotel Sercotel Doña Carmela? Book now for an unforgettable trip!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.
When booking 4 or more rooms, different policies and additional supplements may apply.

The pool will close from Friday, October 11, 2024 to Monday, June 30, 2025Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 12, 2026 until Mon, Jun 14, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SVQ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2436 reviews
Cleanliness: 8.4
Service: 9.06
Location: 7.6
Room Quality: 8.75
Amenities: 8.68
Value for Money: 9.04
Food and Beverage: 8.59
Overall Experience: 8.66
O
Osman • couple • xk
7
2026-06-04 • via Nuitee
Y
Yaiza • solo_traveller • es
10
2026-06-02 • via Nuitee
T
Traveler12053245247 • Couples
8
City bresk
Pros:

Well what a surprise we had .Not really looking for a city break but ended up having one .booked this hotel.on arrivel .we where met by Antonio .could not do enough for us .told us about bus and where to go . Its about 30 min ride into sevile. Shops around plus bars .make sure you have a walk around ..thank you all .not 4 star but you are made welcome .clean comfortable Mr jones swansea

2026-06-01 • via Tripadvisor
C
Carina • solo_traveller • pt
8
2026-05-31 • via Nuitee
J
Javier • solo_traveller • es
10
Todo muy bien.
Pros:

La tranquilidad, y limpieza.

2026-05-31 • via Nuitee
D
Dominik • couple • ch
9
2026-05-27 • via Nuitee
E
Ernesto • couple • ar
10
Agradable
Pros:

Excelente atención, habitación cómoda, bien restaurante

Cons:

Está alejado del centro pero hay buena comunicación con ómnibus

2026-05-24 • via Nuitee
D
Domenico • couple • it
9
2026-05-20 • via Nuitee
K
Karl • couple • at
8
2026-05-19 • via Nuitee
A
Alfredo • solo_traveller • es
9
2026-05-17 • via Nuitee
U
Unai • couple • es
10
2026-05-16 • via Nuitee
A
Alejandro • extended_group • es
10
Pros:

Desayuno

2026-05-16 • via Nuitee
A
Antoni • couple • es
10
Una estancia de 10 en todos los aspectos hasta el cafe mañanero
Pros:

El personal, las instalaciones y la ubicacion

Cons:

Por decir algo….la entrada al parking

2026-05-14 • via Nuitee
S
sotelo • family_with_children • es
9
confortable
Pros:

Todo muy bien

2026-05-08 • via Nuitee
H
Hubert • couple • de
8
2026-05-08 • via Nuitee
E
ELENA • couple • es
9
Pros:

Personal muy atento y muy amable

2026-05-07 • via Nuitee
L
Leticia • couple • es
10
2026-05-07 • via Nuitee
A
Andrea Nail • family_with_children • es
9
Muy bien pero con detalles a mejorar
Pros:

La ubicación, la atención del personal de todos, la ducha que es amplia, y no se oye ningún ruido.

Cons:

El parking algo incómodo la entrada, las instalaciones pueden mejorarse sé que tiene un toque antiguo pero hay cositas deterioradas.

2026-05-06 • via Nuitee
F
Fernandes • family_with_children • pt
7
Se voltar a Sevilha, escolho outro hotel, pelo mesmo preço, mais vale experimentar outro.
Pros:

É um hotel simpático e acolhedor, mas nada extraordinário. Bom pequeno almoço

Cons:

De não ter estacionamento. Escolhi este hotel pelo local e estacionamento privado. Além de ser pago, também não tinha vaga. Tive de estacionar onde calhou. E os colchões estão já demasiado desconfortáveis, porque do uso já criaram fundos na espuma ou molas, não tendo uma base sólida e confortável para se dormir tranquilo.

2026-05-06 • via Nuitee
S
Sonia • couple • de
8
Es hat alles super geklappt!
Pros:

Das Hotel ist gut ausgestattet und sauber! Die Damen am Empfang superfreundlich, parken, Busverbindung und Frühstücksoptionen werden genau erklärt.

Cons:

Die Lage ist etwas außerhalb, aber der Bus fährt regelmäßig und ist sehr billig.

2026-05-05 • via Nuitee