Hotel Sercotel Doña Carmela

Hotels
8.6 (2347 reviews)
Avenida de Jerez, 72 , Seville , es

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Location not central
Some noise from outside

Categories

Cleanliness
8.4
The rooms were reported as clean and well-kept, contributing positively to overall satisfaction.
Service
9.06
Guests commented on the friendly and helpful staff, indicating a strong service culture.
Location
7.6
Some reviews noted the location as a bit off the center, which affected accessibility.
Room Quality
8.75
Rooms were described as comfortable, spacious, and well-equipped, enhancing guest experience.
Amenities
8.68
Good facilities were mentioned, including breakfast variety and parking availability, enhancing the stay.
Value for Money
9.04
Strong value for money was a recurring theme, particularly regarding pricing given the quality.
Food and Beverage
8.59
Breakfast received positive feedback, particularly regarding the variety and quality of food.
Overall Experience
8.66
Overall, guests reported a pleasant experience marked by comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:56

Property Description

Modern Accommodation with Excellent Amenities

Hotel Sercotel Doña Carmela in Seville offers a comfortable stay just 6.6 km from Maria Luisa Park. The 3-star hotel features air-conditioned rooms with free WiFi, a shared lounge, private parking, terrace, and a restaurant.

Convenient Services for a Relaxing Stay

Enjoy room service, concierge assistance, and tour organization during your visit. The hotel provides a flat-screen TV, safety deposit box, and desk in each room for your convenience.

Friendly Multilingual Staff and Prime Location

The hotel's 24-hour front desk staff fluent in English, Spanish, and French are ready to assist you. Explore nearby attractions like Alcazar Palace and Plaza de España, with Seville Airport just 14 km away.

Ready to experience a delightful stay at Hotel Sercotel Doña Carmela? Book now for an unforgettable trip!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.
When booking 4 or more rooms, different policies and additional supplements may apply.

The pool will close from Friday, October 11, 2024 to Monday, June 30, 2025Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 15, 2025 until Mon, Jun 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SVQ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2347 reviews
Cleanliness: 8.4
Service: 9.06
Location: 7.6
Room Quality: 8.75
Amenities: 8.68
Value for Money: 9.04
Food and Beverage: 8.59
Overall Experience: 8.66
M
Marta • couple • pl
10
Bardzo udany pobyt, miła obsługa, czysto, pokoje bardzo dobrze wyposażone - bardzo polecam!
Pros:

Bardzo zadbany i bardzo czysty obiekt! Również lokalizacja była bardzo dobra, mimo że oddalony od centrum było bardzo dobre połączenie autobusowe, a autobusy jeździły co kilka minut. Blisko był również duży sklep, co również jest miłym udogodnieniem. Również obiekt był bardzo czysty, pokoje sprzątane codziennie. Bardzo wysoki poziom.

Cons:

Nie ma do czego się doczepić:)

2026-04-10 • via Nuitee
N
Narcizas • family_with_children • lt
10
2026-04-09 • via Nuitee
M
Manuel • couple • es
10
2026-04-08 • via Nuitee
A
ana • extended_group • es
5
2026-04-07 • via Nuitee
M
Maly Martin • extended_group • at
8
Etwas außerhalb vom Zentrum gelegenes altes Hotel das sehr gepflegt wird und Garage hat.
Pros:

Zimmer sehr sauber.
Geräumige Garage für € 10,-/Nacht ist günstig für Sevilla.
Betten sehr bequem.

Cons:

Frühstücksangebot war okay, guter Durchschnitt.
Lage ist nicht sehr zentral, aber mit Mietwage ist man in 15 Minuten im Zentrum.

2026-04-07 • via Nuitee
J
Juan Manuel • couple • es
9
Un hotel recomendable para disfrutar de Sevilla sin el agobio del centro.
Pros:

La atención del personal.
La cafetería.

Cons:

La habitación algo pequeña y el armario pequeño.

2026-04-06 • via Nuitee
M
Marius • family_with_children • es
10
Perfecto
Pros:

Ubicacion, limpieza, precio cafeteria

Cons:

Almoadas un poco duras, falta de renovacion

2026-04-06 • via Nuitee
K
Köstek Erdoğan • couple • gb
8
2026-04-05 • via Nuitee
S
Shivaan • extended_group • nz
10
2026-04-05 • via Nuitee
V
vladimir • family_with_children • gb
7
Ok
Pros:

Warm greeting at reception. Parking.

Cons:

Breakfast poor, cheap sausages, some processed pork and eggs only hot options. Continental selection limited. Maid barged into the room by mistake while I was getting changed. Loud drilling from 8AM.

2026-04-04 • via Nuitee
D
Dorothée • couple • fr
5
Hôtel loin du centre ville (40 min en bus) cadre et décoration à rafraîchir car vieillissante cher
Pros:

La literie et la salle de bain (serviettes confortables et changées quotidiennement, installation récente et eau chaude qui arrive vite

Cons:

Attitude du personnel peu accueillante, peu disposée à nous rendre le séjour agréable, regards déplacés des hommes du personnel devant mon époux qui m’ont humiliée et mise très mal à l’aise

2026-04-04 • via Nuitee
G
Gyula • solo_traveller • hu
5
Cons:

Megközelíthetőség

2026-04-02 • via Nuitee
K
Kiandra • couple • pt
7
2026-03-30 • via Nuitee
M
Maria Jose • family_with_children • es
10
2026-03-30 • via Nuitee
J
Jan • couple • nl
9
2026-03-29 • via Nuitee
M
Miguel Angel • solo_traveller • es
10
2026-03-28 • via Nuitee
K
Konrad • solo_traveller • pl
10
2026-03-25 • via Nuitee
T
Tihana Vojković Hlupić • couple • hr
10
Good hotel
Pros:

We liked breakfast and size of the room.

Cons:

We didn't like the shower because water basically went everywhere due to weird instalation of the walk in shower. And someones hair every day in the bed. Bed are not really comfortable. Garage is not free and parking spots are really narrow.

2026-03-24 • via Nuitee
D
Dilezio • extended_group • br
5
Pelo que o hotel oferece, o custo é muito elevado. A localização não é boa, longe do centro.
Cons:

Tem uma recepcionista que precisa tratar melhor o hospede.

2026-03-23 • via Nuitee
B
Bruzzese • couple • fr
10
2026-03-23 • via Nuitee